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Hampton Inn & Suites Syracuse Erie Blvd/I-690

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3017 Erie Boulevard East, Syracuse, NY 13224
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Hampton Inn & Suites Syracuse Erie Blvd/I-690
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Hampton Inn & Suites Syracuse Erie Blvd/I-690
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377 reviews from our community

Traveler rating
    196
    133
    37
    9
    2
See reviews for
182
82
8
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cortland, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The new Hampton Inn, just off 690 in Syracuse, is a beautiful facility with clean, comfortable rooms and a staff who is focused on assuring a good stay. The free Wifi works easily and well and the complimentary breakfast makes for an easy start to the next day.

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North Andover, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I travel to Syracuse a few times a year to bring our daughter to school. We always try to stay at a Hampton Inn. We find them clean and comfortable and the staff professional and accommading. I would recommend any Hilton property for all your travel needs.

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Theresa, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Loved this Hampton! Very nice woman assisted in reservation at their direct line about only a week before our stay! Very helpful & Knowledgeable of area! Good location, Very Clean! Very Pleasant staff. Nice bar/restaurant (Tilted Kilt) in the same "lot" for convenient evening! Great that it was only a very short drive to the Wescott Theatre! Close to the... More 

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Toronto, Canada
Top Contributor
78 reviews 78 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here twice on our way to and from Connecticut. We had a very nice large room (King with Sofa). The staff were friendly and helpful. We chose this one because of it's proximity to restaurants serving Gluten Free options. Two negatives - We missed the turn into the hotel when we arrived because the sign is not big enough... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Extremely helpful and wonderful staff and great accommodations!!! No problems at all...The hotel was well run and the staff even went out of their way to make my stay awesome!!!! Will be back to visit again soon!

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Plainfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an extremely clean hotel with courteous staff that go out of their way to be helpful. I definitely would recommend staying here. The complimentary breakfast has a nice variety, is served hot and is kept really clean. The breakfast attendant is exceptional. She will check in with each guest to make sure that you have what you need.... More 

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Oneida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I cannot say enough good things about this hotel. It was just above and beyond our expectations! Everything was perfect! My husband and I were looking for a suite to relax and workout and enjoy the pool and hot tub. It was so amazing we did not want to leave! Definitely going back! Rooms were super clean spotless, staff was... More 

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Goshen, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Overall great job. I do not think the complimentary internet is fast enough, don't believe internet speed should be an additional charge, its like charging for more electricity or hotter water in the shower. Places to improve: the gym should have at least basic dumbbells and a pull up and dip station, Otherwise it was big enough and very clean.... More 

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cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

Thank you for taking the time to write this review. We appreciate your feedback and look forward to you staying with us again. More 

Vestal, New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is a standard Hampton Inn. First impression for us was "What" the parking lot was not plowed and it did not even look like there was even an effort. When I got inside the freezing lobby I asked about and the girl behind the counter just said "well it's a contractor". There was not even an attempt to... More 

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cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

First, thank you for taking the time to give a review of your past stay. I am deeply sorry to hear that your stay with us was disappointing. Thank you for your recent stay with us and for your review on TripAdvisor! More 

Vestal, New York, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are very loyal Hamptin Inners. All in all this hotel was fine and served us well. We were just disappointed with the lack of snow plowing--the parking lot was terribly neglected. The breakfast area was 57 degrees! Yes, it's winter but turn up the heat. Lastly, I realize this is something silly to mention...but the tv was way too... More 

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cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

We would like to thank you for your constructive comments about the hotel and the grounds. Please know your concern has been passed on to the department managers to raise awareness of the issue. Thank you for your recent stay with us and for your review on TripAdvisor! More 

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