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BEST WESTERN The Inn at the Fairgrounds

2.5 of 5
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670 State Fair Blvd, Syracuse, NY 13209
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BEST WESTERN The Inn at the Fairgrounds
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Ranked #11 of 30 Hotels in Syracuse
A recent review
5 of 5 stars reviewed 2 weeks ago
Ari M Middletown, New York
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middletown, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first stay at a Best Western. I usually stay at Hilton or Marriott properties, so I was a little skeptical. Everything about my stay was fantastic. The check-in was smooth and painless. My room was 10 steps down the lobby and SUPER quiet. The room itself was clean, and the king size bed was VERY comfortable. I... More 

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

Colorado
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room was clean and modern. But breakfast was gross. All the baked goods were stale, even the cereal. The waffle maker undercooked the waffles. The sausage tasted like chemicals. The plastic knives were so flimsy you couldn't spread butter on your toast. Thumbs up on the room. Thumbs way down on the breakfast.

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and sorry for our Break Fast not enjoyable and we provide every guest with the best customer service every day. Thank you for the review Hope to see you again soon More 

Aurora, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

There has been no internet for weeks,and management did not seem to care all about this lack of service. The internet did not function anywhere in the Hotel, and management has stated there has been no internet for 4 weeks. Also mentioned they did not know when the internet would be restored.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and sorry for our Internet Service and we provide every guest with the best customer service every day. Thank you for the review Hope to see you again soon More 

Verona, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is a very clean, quiet hotel, not sure why its only 3 stars. Even though its beside I- 90 we slept on the Hwy side and it was still very quiet. Breakfast was good but didn't like the sausages 2 days in a row. Front desk very accommodating and willing to find directions to everything we wanted to see.... More 

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and sorry for break fast not enjoyable your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

Naperville, Illinois
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 24, 2015

Was there only overnight as I used it as an alternative to one of the airport hotels. I had some difficulty locating it from I-81S, but that was the only negative experience. The room was clean, quiet, and comfortable. Since I had an early morning flight I was not able to take advantage of the breakfast, but I did have... More 

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and restaurant your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

Waterford, Canada
1 review
5 of 5 stars Reviewed May 24, 2015

The motel was great. Staff was very friendly and helpful. The beds were very comfortable and the room was really clean. We enjoyed the restaurant and overall had an excellent stay will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and restaurant your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

Oshawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

We returned to this hotel for the second year and were just as impressed as the first time. The hotel was in a great location, was very clean, staff was very helpful and friendly. The breakfast buffet was very good, and the steakhouse attached to the hotel was a hidden gem. We ate there 3 of the 4 nights. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and restaurant your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

San Jose, California, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

Was in town for our Granddaughter's college graduation. The rooms were big and the beds were nice and comfy. Close by the freeway and it was easy to get to where we were going. Breakfast was ok to get you started. Housekeeper Jodie was real helpful and gave us good directions to where we wanted to go. Young lady at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and our Housekeeper your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 18, 2015

Stayed here as it was close to a dance competition we were attending at the CNY Fairgrounds. Room was nice. Wifi worked well. Included breakfast was great and had plenty of choices with hot and cold items. Always nice to make fresh waffles! Stayed here in the past and would return.

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and Our Break Fast your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

Hopewell Junction, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 18, 2015

Impressive Best Western site! Perfect location, especially for any functions at the NY State Fairgrounds. Pretty lobby, helpful & friendly staff. Was not expecting a quality lounge and restaurant here. Highly recommend Daniella's Steakhouse. We had great service and a delicious meal here, a welcome treat as a weary traveler. The room was comfortable, quiet, clean & equipped - everything... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Thank you for taking a time to are hotel and restaurant your support and feedback inspires our staff to provide every guest with the best customer service every day. Thank you for the amazing review Hope to see you again soon More 

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