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All 2 Suffern hotels

Crowne Plaza, Suffern

3.5 of 5 Hotel   |   3 Executive Boulevard, Suffern, NY 10901 (Formerly Holiday Inn Suffern)
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Ranked #1 of 2 Hotels in Suffern
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Brian C Rome, New York
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225 reviews from our community

Traveler rating
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    71
    24
    6
    6
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51
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Rome, New York
Top Contributor
83 reviews 83 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here again for an EMS conference and were once again fully satisfied with every aspect of the stay. This hotel is located right off of 87 and could not be easier to find. The place is newly remodeled and very clean, well light, and welcoming. We checked in very promptly and encountered only pleasant efficient staff while doing... More

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Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Brian C, Thank you for the outstanding review and for the 5 stars! It is appreciated. Your EMS group was once again a pleasure to have in our hotel. Each year it gets better and better. Eveyone here loves working with you guys. You are the best! Keep up the good work. Bob Wilson General Manager More

Newton MA
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very convenient location off highway, large room, very comfortable bed. Enjoyed toiletries in bathroom. Room was quiet - faced away from lobby fortunately as large event was going on ...did not have time to stay for breakfast unfortunately

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 4 stars! Please come back and stay a little longer so you can enjoy our outstanding breakfast. Bob Wilson General Manager More

Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel whilst attending a wedding in the area. The rooms although a little dated were a great size and very clean. The buffet breakfast was big and of very good quality. All staff were friendly and helpful. All in all a very nice hotel which I would thoroughly recommend if you're in the area.

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Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars! It is appreciated. Please come back and visit us soon. Bob Wilson General Manager More

Sayreville, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were attending an event in the nearby area and didn't want to make the long trek home so we decided to book a night at the Crowne Plaza. The front desk agents were friendly and welcoming and even went as far to see if they were able to upgrade our room and provide us with a late checkout as... More

Was this review helpful? Yes 1
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars! It is appreciated. Please come back and visit us soon. Bob Wilson General Manager More

Top Contributor
52 reviews 52 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in close proximity to major highways and is convenient for trips to Westpoint Academy and Woodbury Commons. The floor plan is very different from other hotels with many rooms facing the lobby and hence susceptible to noise and these also do not have any sunlight coming through. I suggest you get rooms not facing the lobby.... More

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Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the good comments. Please come back and visit us again. Bob Wilson General Manager More

Montreal, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean modern hotel - what I did not like was that we were 2 women alone and they put us on ground floor near exit door - I was too tired to ask for room change - no bath just showers - breakfast was mediocre for price that was charged. No fridge in room. Liked - beds were awesome -... More

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Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, I apologize for putting you on the first floor near the exit. That was a mistake on our part. We do have some rooms with showers on request. I also apologize that our breakfast did not meet your expectations. Please try us agin. Bob Wilson General Manager More

Attleboro, Massachusetts
Top Contributor
90 reviews 90 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night for the New York Renaissance Faire as it was somewhat close. Parking was a challenge when we arrived around 9pm, they had two events going on in addition to their normal business. The front desk was very friendly, the lobby quite elegant - I can see why people want their events there. The room was clean,... More

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, I apologize for the bartender's behavior. This will be addressed. Thank you for the 4 stars! It is appreciated. Please come back and visit us again. Bob Wilson General Manager More

Ottawa, Ontario, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was good and worth the money. There was a mild hiccup that was corrected promptly on checkout. for ease of read here are the good the bad and the ugly Good convenient location just off the highway. updated and well appointed rooms are large and beds were great breakfast was excellent staff was friendly and accommodating parking was... More

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Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Peter F, Thank you for the 4 stars! It is appreciated. I apologize for the front desk running out of the gift cards. This will be addressed. Thank you. Bob Wilson General Manager More

Palm Beach
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've attended a Convention at this location for the last 5 years and plan to return next year. Occasionally the housekeeping staff do not clean your room until early to mid afternoon. The staff are very friendly and the food exceeded the expectations of hotel food.

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars! It is appreciated. Come back and visit us soon. Bob Wilson General Manager More

Riyadh, Saudi Arabia
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good price . 20 min drive from the premium outlet . 40 min from manhattan . Cold rooms , i think they have a central air conditioning system which was so cold even when your turn off ur room AC . The internet is terrible , a lot of disconnects with slow speed .

Was this review helpful? Yes
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, I apologize for you experiencing a slow internet speed. Our internet has been upgraded and we have not experienced any issues. We do have a third party that monitors it and if this happens on your next visit, please contact the front desk. Our rooms have individual AC units. If this happens on your next visit, please... More

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Additional Information about Crowne Plaza, Suffern

Address: 3 Executive Boulevard, Suffern, NY 10901 (Formerly Holiday Inn Suffern)
Phone Number:
Location: United States > New York > Suffern
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza, Suffern 3.5*
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Also Known As:
Crowne Plaza, Suffern Hotel Suffern
Holiday Inn Suffern
Suffern Holiday Inn

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