I used to live on Staten Island and came back for a visit and could not stay at a friend's house due to my boyfriend's allergies to her dog. I called the hotel and asked to book a room at about 8am and the rude front desk clerk demanded that i pay for 2 nights instead of one since it... more

After reading some of the reviews of this hotel, to say I was intimidated would be a gross understatement. I was actually quite pleasantly surprised with this hotel. I found it to be clean, the concierge was very helpful, the rooms were fine. I really have no complaints other than there was no business area w/internet access or connections in... more

We had to arrive late, at nearly midnight. There were no linens on the bed, and the room was uncleaned. A wastebasket sat atop the toilet as though Housekeeping started cleaning but stopped. I was given another room, but it was the ADA compliant room on first floor, which had a chair in the bathroom and only a full sized... more

I had a charity event hosted at the hotel in their large banquet hall. They were very responsive and helpful up until they had my money, then that all stopped. Here is a list of things that were handled poorly: 1.guests were told the blocked room rate was “no longer available” before the rate expired 2.guest’s reservations were “lost” and... more

Myself and a friend stayed in staten island hotel on october. Rooms were ok.. dont really look anything from the pictures - the pictures make the rooms look clean, comforting and cosy... This they were not! Horrid bug was in the bathroom... hiding in the towels, so god knows how long they had been there! Dominick, we found, was quite... more

We booked at this hotel to save money as the hotels in NYC were so expensive. But it's not worth it! It's in a terrible location--nothing to see. Expensive taxi ride to and from the ferry mean that you don't save much after all. The hotel is old and run down. There was graffiti scratched into the windows. Cracks in... more

I wanted to alert your readers about the recent stay I had with friends at the Staten Island hotel in Staten Island, NY. To say the least, it was the worst hotel stay I’ve had in my many years of travel. I stayed with my friend, her mom and my 5-year old,.AT 2:00 AM on Saturday night, we heard the... more

I would not recommend this place to anyone!!! It was the worst hotel I've ever stayed in. I was staying at the hotel while I visited for a family wedding. Well when I tell you the service is absolutly HORRIBLE!! The management has no idea what they are doing. They checked me into a dirty room. When I walked in... more

I grew up on Staten Island and stayed at this hotel while in town for a party. Although the hotel is under different management and has undergone some rennovations to the lobby and hotel, the rooms are still disgusting. You could feel the springs through the bed and there was stuff all the over our floor. The chair in our... more