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Hilton Garden Inn New York/Staten Island

3.0 of 5 1100 South Avenue, Staten Island, NY 10314
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Hilton Garden Inn New York/Staten Island
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Hilton Garden Inn New York/Staten Island
Hilton Garden Inn New York/Staten Island
Hilton Garden Inn New York/Staten Island
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578 reviews from our community

Traveler rating
    322
    128
    59
    41
    28
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163
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169
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Our entire family stayed for a weekend surrounding a wedding. This was a very delightful stay! Nice size rooms that were spacious and very clean. The hotel bar was another Suprise and had a good assortment of beer, wine and spirits. The hotel is located less than a half an hour from Newark Airport, they also have a shuttle to... More 

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1 review
2 of 5 stars Reviewed yesterday NEW

I spent one night at the hotel. When I arrived the parking was not very good,hard to find a space and once I did I could have used a can opener to get me out of my car. I requested a room away from the noise if possible and I was told the room I have was really quiet. I... More 

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Cranston, Rhode Island
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This HGI is one of the best Hotels that i return to over 30 times a year. Its close to the N.J. Turnpike and NYC. The entire hotel has been remodeled with beautiful rooms and dining areas. You have no reason to leave this hotel for Breakfast, Lunch or Dinner because they have a great Restaurant and Bar. What makes... More 

Was this review helpful? Yes 2
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear bemby, Thank you for reviewing our hotel. We love to hear from our returning guests to hear how we're doing and how we can improve ourselves. I'm thrilled to hear that yyou have enjoyed your numerous stays as much as we've enjoyed having you. We'll see you soon. More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

We attended a wedding and were very pleased with the hotel, facilities, and services. It was an excellent affair which included the wedding service in the main banquet room, a cocktail reception on the 7th floor and dinner and dancing back in the banquet room. The food and bar service was more than expected (and very tasty) and all the... More 

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Bluefish481, Thank you for your review for our hotel. It's wonderful to hear that you had a great time at a wedding that was held here. We strive to create memorable events here at the Hilton Garden Inn. We hope to see you again and hopefully you'll have a chance to experience an overnight stay with us. More 

Lewes, Delaware
Top Contributor
54 reviews 54 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel in a secure and quiet area but close to New York City and the Newark Liberty Airport in NJ. They allowed us to leave our car in a secure parking area and we had no problems. The hotel also offers a shuttle to the airport you just have to let the front desk know ahead... More 

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear LoneRider123, Thank you for you kind words about our hotel. Our hotel is geared toward guest satisfaction and I'm ecstatic that you had an chance to experience it. We hope to see you again. More 

Wilson
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rooms were fair,linens were stained and toilet overflowed in the middle of the night. My first time staying in this hotel,might give it another shot only because of the convenience of restaurant and bar

Was this review helpful? Yes 1
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Maggs1210, I'm sorry to hear that your stay with us didn't meet your expectations. Please contact me personally for your next stay so I can ensure that you have a chance to experience the guest satisfaction that we are known for. More 

Sharon, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I had a great time at this hotel- both for our Thanksgiving stay and for our post-Christmas stay. The hotel feels luxurious, warm, and inviting while being reasonably priced. The bed was fantastic and the room was very comfortable. My infant loved the king-size bed as well and spread out all her toys as soon as we... More 

Was this review helpful? Yes 1
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Tim D, I'm thrilled that you enjoyed both of your stays with us. We strive to ensure everyone feels welcome and comfortable and it's always wonderful to hear when we accomplish that. We hope to see you again. More 

Leeds, United Kingdom
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel several times and we regret to note the standards are slipping. Simple things like coffee pods and cups missing after housekeeping, asking several times to get firm pillows, room carpet not being hoovered etc. Overall the hotel is a lovely building and the majority of the staff will go out of their way to... More 

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear CarlMarz, I apologize that your stay was less than satisfactory. I understand that my manager has contacted you in regards to your issues you experienced during your stay. Please contact us for any further questions or inquiries. More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here one night in December prior to our Royal Caribbean cruise out of Port Liberty. Hotel was nice, clean, comfortable. We expect a nice hotel like the Hilton to meet these basic needs, that is why we stay with Hilton when we travel. But after we checked out the next day and got to our cruise ship we... More 

Was this review helpful? Yes 1
Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear InspectAustin, I want to first start off by thanking you for reviewing our hotel on tripadvisor. We welcome all reviews good or bad to make our hotel and staff even better. I want to apologize to you on the part that you said in your review that you feel that we didn't have you backs as Hilton Honors members... More 

New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

8 days and 7 nights at Hilton Garden Inn in staten Island, best hotel in 5 boroughs I have stayed in for a reasonable price, to match the service in any other borough would have to pay 3 times as much and still might not be as good, bravo to Hilton Garden Inn--Staten Island

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear jackj, Thank you for your review. We love to hear feedback from our guests. I'm ecstatic that you enjoyed your stay with us and we hope to see you again. More 

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Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton

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