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All 7 Staten Island hotels

Hilton Garden Inn New York/Staten Island

3.0 of 5 Hotel   |   1100 South Avenue, Staten Island, NY 10314
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Ranked #2 of 7 Hotels in Staten Island
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Donna L Scottsdale, Arizona
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528 reviews from our community

Traveler rating
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    56
    36
    27
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148
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

I just spent 2 nights at this hotel, my 4th visit over the last few years. I wouldn't stay anywhere else on the island. The staff is very friendly and super accommodating, the hotel is clean, the mattresses are extremely comfortable, the restaurant is great, and the location is ideal. They obviously have a commitment to customer service at this... More

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Scotia, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Bar/nightclub loud, obnoxious, rowdy crowd. Very loud drunken behavior which spilled onto my floor. Could hear pickup lines and arguments in both hallway and room next door. Woken up at 3:00 AM. Called front desk, nothing to resolve the problem.

Review collected in partnership with Hilton Garden Inn

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Salisbury Mills, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

A very beautiful, well kept hotel with wonderful amenities. The restsurant connected to thr inn was very good. Food was good and reasonably priced. The room was clean and very comfortable.I would definitely recommend one to stay. It was centrally located and close to a variety of thingd.

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Top Contributor
81 reviews 81 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is good. The hotel is great! Service was what made this hotel excellent. The greeting and check in process made you feel like you were the only one there. Which was so not the case. There was a wedding booked each night of our stay. Our shuttle van was unable to pick us up for our scheduled time,... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel as a wedding guest over this past weekend. I must say I was very surprised at how nice this hotel was and that it was such a popular spot for weddings and other special occasions. It is recommended by the Knot for weddings I noticed. The hotel including the grounds was very nice and very... More

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Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear OliviaAugust, Thank you for your kind words about our hotel. We are host many parties in our banquet spaces, as well as maintaining a welcoming and relaxing atmosphere for all of our guests, whether they are here for events or business. Our staff is dedicated to the satisfaction of our guests. We look forward to seeing you again. More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice place, professional staff. Nice parking lot with controlled access for hotel guests. One guest told me they host 3 weddings every weekend and our experience on third floor was like trying to sleep in the middle of one of the receptions. Very loud activity in other rooms and hallways - they must have cut corners on sound proofing! Missing... More

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Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear John H, Thank you for taking the time to review our hotel. I would like to apologize for your recent stay. Although we do host many parties in our hotel, it is certainly not our intention for them to impose upon our guests. We do have a 100% satisfaction guarentee and it is most unfortunate that you left feeling... More

Staten Island, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall very pleased with the hotel staff and atmosphere. Booking and working with the sales representative was a pleasure and very easy. All our guests that stayed as part of our party had nothing but good things to say!

Review collected in partnership with Hilton Garden Inn

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Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Michelle Z, Contragulations and thank you for choosing our hotel to celebrate your wedding. Our event planners are skilled and knowledgable about all types of events, especially weddings. We go above and beyond to make things as easy as possible so our guests are more focused on creating memories. Contragulations again and hope to see you again. More

Salisbury, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are large by NYC standards. We were there on a weekend for a christening party. Lots of weddings and activity. The rate is reasonable for NYC. The property is quiet as it is located next to a woodland preserve. Cute little map of a walking path around the area with exercise stations which was good as the exercise... More

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Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Jean S, Thank you for taking the time to review our hotel. We are a popular destination for those celebrating all types of events. I apologize for the issue with the fitness center during the time of your stay. We will be renovating our fitness facility in the near future. We hope to see you again in the future. More

Elgin, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is quite a treat. Remodeled, clean, busy and friendly. Had an issue with the airport shuttle (needed to reserve a pick up but we're never told that) and they took care of the transportation. Great restaurant - reasonable prices and fab food. Highly recommend.

Was this review helpful? Yes 1
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Bobbie S, Thank you for your kind words about our hotel. I apologize for the lack of information about our shuttle. Our shuttle is a reservation based service which runs from 7:00 am to 10:30 pm to three locations: the Staten Island Ferry, Newark Airport, and the Bayonne Cruiseport. Thank you for giving us a chance to rectify the... More

Paducah, Kentucky
2 reviews
1 of 5 stars Reviewed 4 weeks ago

My first stay at a "Hilton" and man I am so disappointed. 1st Hot water or better yet lack of for many morning and nights with only "I'm Sorry" and we are aware. 3 nights after being out all day we have had to call about Housekeeping not leaving stuff to wash body or coffee ext in Room. And to... More

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Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Brian W, I want to apologize to you again, like I did on our phone call, that you didn't hear back from us for as long you did. I want to apologize as well that your stay was not up to the standard you have experience in the past with other HIlton Garden Inns. We do take all complaints... More

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Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 148
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton

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