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All 7 Staten Island hotels

Hilton Garden Inn New York/Staten Island

3.0 of 5 Hotel   |   1100 South Avenue, Staten Island, NY 10314
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Ranked #2 of 7 Hotels in Staten Island
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
FJS14 New York City, New York
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556 reviews from our community

Traveler rating
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    57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel was very clean and the staff was very friendly. I used the free internet computer in the lobby with no problem. The gym had updated treadmills-better than at my gym in NYC. I would recommend this hotel for anyone who needs a hotel in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear FJS14, Thank you for reviewing our hotel. It's great to hear our guests' input of our amenities so we know what we could do to improve our hotel. We recently updated our fitness center to better accomodate our guests' needs and I'm thrilled that you enjoyed it. We hope to see you again. More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a fantastic hotel! Parking = plentiful Lobby= engaging Room= suite was huge, clean and quiet Service= friendly and accommodating This hotel has been a top choice for when I visit Staten Island. I attended a conference and there layout from catered food, restroom location and meeting space was hands down superior.

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Malia R, Thank you for taking the time to review our hotel. I'm glad that you enjoyed your stay here while visiting for a conference. We host many events, from business conferences to weddings, and we strive to create the perfect ambiance for each particular event. Our staff is dedicated to guest satisfaction. We hope we see you again. More

White Plains, NY
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was there on a business trip and I found a very interesting Hilton in Staten Island with a great restaraunt excellent staff and wonderful accomodation. I also peeked in on a wedding in the ballroom. looked like excellent ammenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Jason K, Thank you for taking the time to review our hotel. I'm ecstatic that you enjoyed your stay with us. We endeavor to create a warm and welcoming atmosphere for all of our guests. We hope to see you again. More

Chicago
Top Contributor
87 reviews 87 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The good stuff: The most professional and accommodating staff in NYC. They will do whatever they are allowed to do to make your stay comfortable and pleasant. Rooms are nice and typical for a HGI. They must have had complaints about the size of the pillows as they had a size for every possible need. The free shuttle to the... More

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear EventGuyChicago, Thank you for your review. We value all guest feeback and it's great that you left such a detailed review of what we're doing right and what we need to improve. I'm thrilled that you enjoyed your stay and were able to use our shuttle to the Staten Island ferry as well as enjoy the cook to order... More

1 review
5 of 5 stars Reviewed 1 week ago

The rooms at the Hilon Garden Inn Staten Island are quite, clean, and comfortable. The staff is very accomodating. The property is safe and well maintained. My "go to" home away from home on Stanten Island.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear barbarak846, Thank you taking the time to review our hotel. It's such a joy to hear that you think of us as your home away from home as it is our highest priority. We look forward to seeing you again. More

Annapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful accommodations and great restaurant, Lorenzo's! The staff of both the hotel and the restaurant were charming. The hotel service was excellent and the rooms were well maintained. The shuttle service to the Staten Island Ferry was greatly appreciated. We would recommend this hotel to anyone visiting New York City

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Frank L, Thank you for reviewing our hotel. I'm ecstatic that your stay with us enjoyable. Our staff is dedicated to guest satisfaction and it's wonderful to hear when we succeed in doing so. We hope to see you. More

Sacramento, California, USA
Top Contributor
62 reviews 62 reviews
38 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a Garden Inn pretending to be Hilton Hotel, Wonderful staff helpful and friendly. Rooms are good size with a wonderful selection of pillows and bed was very good. Room was well maintained and all went very smooth. Breakfast was very good cooked to order and server was so nice in fact two checked on me. Very Clean and... More

Was this review helpful? Yes 1
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Phil D, Thank you for reviewing our hotel. Our staff endeavors to ensure all of our guests feel welcome and comfortable. Our amenities are meant to further create a relaxing experience during their staying with us. We hope to see you again. More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight on a Saturday on the fifth floor. Old but nicely appointed. Carpets in hallways really need a steam cleaning badly. It's so easy to do why don't they do it? Wedding band played until midnight, luckily it didn't bother me. Go have a good time.

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear frozeninohio, Thank you for taking the time to review our hotel. We take all reviews seriously and will address your comments about the carpets in our hallways accordingly. I'm thrilled that you enjoyed your stay and we hope to see you again. More

Seattle, Washington, United States
Top Contributor
63 reviews 63 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on occasion of the New York City Marathon when the hotel is packed with runners (btw great location for the marathon!) Yet, the hotel check in and check out were very smooth and the staff friendly. The hotel common areas are nicely decorated and the room comfortable and clean. Bed and pillows really good. I like the option... More

Was this review helpful? Yes 1
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Manlio_6, Thank you for taking the time to review our hotel as we appreciate all guest feedback. Our hotel is a popular destination for marathon runners every year due to us being close to the start line and having the shuttle drive the runners in the morning. I'm thrilled that you enjoyed your stay with us. We will take... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is similar to a lot of other basic hiltons. It's clean but a lot of $ to stay on Staten Island. Plus there is nothing right around it except the rooftop bar, it's very quiet during the week anyway. If you just need somewhere to stay while visiting someone it's fine.

Was this review helpful? Yes
Kaylinn H, Guest Service Agent at Hilton Garden Inn New York/Staten Island, responded to this review

Dear GinaMarie13, Thank you for taking the time to review our hotel. We take guest comments very seriously as they help us become a better hotel. We hope to see you again. More

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Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 148
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton

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