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All 7 Staten Island hotels

Holiday Inn Express - Staten Island West

2.5 of 5 Hotel   |   300 Wild Avenue, Staten Island, NY 10314
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81%
Ranked #3 of 7 hotels in Staten Island
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Ftenny F Staten Island, New York
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  • Reviews (222)
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  • Room tips (42)
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222 people have reviewed this hotel

Traveler rating
    109
    70
    28
    8
    7
See reviews for
92
22
12
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Spanish first
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English first
Staten Island, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

I like the simplicity yet comfort of this hotel. I'm a return guest and everytime its a joy to stay. The facilities are available and easy to use and the staff members are quite helpful. I made my reservation online and by the time I got to the hotel, I spent less than 3 minutes at the front desk. Got... More

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Irvine, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed hear with my family just for one night as stop over on the way to cape cod. The hotel is going through refurbishment at the moment so it may explain why the room was a bit smelly and seemed to be in need of an update. Staff and breakfast were very good and cant be faulted. The local... More

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Gilbert, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times over the past few years. Each time has been a very positive experience. While the rooms are on the small side, they are clean, comfortable and well maintained. The staff is always helpful and friendly and have made each experience a good one. Even though Steven is no longer in charge of... More

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HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear Linda A, Thank you for taking the time to write a review of our property. I'm pleased to hear that your are a returning guest and that every time has been a positive experience. Breakfast is an important part of our morning that why we make sure that our attendants are have a smile, are friendly and have everything... More

Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at this property July 26 and 27. The staff were very friendly, efficient, and really knew what they were doing. We were treated well as an IHG member. Breakfast had complete selection. The rooms smelled so fresh and were so clean. The beds, pillows, and sheets were the usual 'Holiday Inn' quality that I really... More

Was this review helpful? Yes 2
HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear Joey V, Thank you for writing a review of our hotel. It's gratifying to hear from our guest that they have enjoyed their stay and would recommend us to their friends and family. I will pass you kind words to our staff, I'm sure they will be excited to know of the recognition. Once again thank you very much... More

Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Quiet place to stay in New York, it was near all the places we wanted to go, free parking was good coz we rented a car and I did not want to pay a huge parking fee in NY. The hotel staff were friendly and helpful. I would stay there again. The free breakfast was good too!

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HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear solomon g, Thank you for taking the time to write a review of our hotel. I'm glad you found our free parking convenient. Also, that you found the staff to be friendly and helpful as we strive to give all our guest a level of high customer service. I hope you can make us you hotel of choice next... More

Wilmington, Delaware
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the room was nice it was small but was fine for just me, water was good and hot in shower,the free breakfast was great,had breakfast each morning,the area was nice,there was a park close took my granddaughter, people in holiday inn was very nice and helpful

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HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear Carmella, Thank you for taking the time to write this nice review of our hotel. I’m happy to hear that your stay with your granddaughter was very nice. The park you talk about is only a couple of blocks from our hotel. I’m glad you found our Smart Breakfast each morning to be great. We hope to see you... More

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here 3 nights. The free ferry to visit Manhattan is always running and the hotel has both a shuttle schedule and is flexible. Good food, wifi, fitness room, AC, fridge. It has everything I need & want.

Was this review helpful? Yes 1
HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear andyprouty, Thank you for taking the time to write your review of our hotel. It makes me happy to hear you enjoyed your 3 nights stay with us. Our complimentary shuttle runs from Wednesday to Sunday. It departs to the ferry every 2 hours starting at 8 am. While our SI Ferry pick up are 7 pm, 9pm and... More

Saratoga Springs, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Drove to visit sick relative in Staten Island Hospital......free parking and good highways allowed us to get to ferry to go to Yankees game and to drive to New Jersey shore......great beach at Sandy Hook less than 1 hour away. Hotel was modern, good breakfast, good staff and extra towels!!

Was this review helpful? Yes
HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear Amy K, Thank you for taking the time to write a review of our hotel. I'm sorry to hear the reasons to visit Staten Island I hope your friend is feeling better. As you mentioned we offer free parking to all our registered guest and have a complimentary shuttle to the Staten Island Ferry from Wednesday to Sunday. Also,... More

Top Contributor
57 reviews 57 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice clean hotel, usual holiday inn express standard. Comfortable beds and clean rooms. Free breakfast was standard fare - but plenty of it and well presented. Little bit off the beaten track if you are visiting New York, but a good jumping off point for a road trip out after a long flight- be aware access to the island is... More

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HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear 29937, Thank you for sharing your feedback with us for your recent stay. We are happy to hear you were comfortable and everything was up to Holiday Inn Express standards for your stay. We are glad you enjoyed our complimentary breakfast. We hope that you were completely satisfied with your stay and hope you choose us next time you... More

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

Just stayed here over the 4th of July. The room was very clean. The AC was blowing gloriously cold air! We requested a fridge which was brought up immediately. The staff was friendly. We used the free shuttle to the Staten Island ferry which was convenient. The driver was also very friendly an informative. The complimentary breakfast was great. The... More

Was this review helpful? Yes 1
HI Express S, General Manager at Holiday Inn Express - Staten Island West, responded to this review

Dear nvirpa, Thank you for sharing your experience with the Holiday Inn Express Staten Island on TripAdvisor. We love to hear feedback from our guests and your kind words are greatly appreciated. Thank you again for choosing the Holiday Inn Express Staten Island and we look forward to having you stay with us again. Orlando M. General Manager More

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Additional Information about Holiday Inn Express - Staten Island West

Address: 300 Wild Avenue, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Staten Island West 2.5*
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Also Known As:
Holiday Inn Express Staten Island Hotel Staten Island

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express hotel is conveniently situated in one of New York's five boroughs, in the heart of Staten Island, very convenient to Newark Liberty Airport and northern New Jersey sites. Our ideal location allows you to easily reach hundreds of area businesses and attractions. The Arts & Science Museum is close by. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection An education program with art, history, drama, music, and boat trips to the ships' graveyards of New York are all within walking distance from this hotel. The Staten Island Ferry sails into Downtown Manhattan till late night...and is a highlight unto itself. Free! There's the Verrazano Bridge as well as a choice. ... more   less 
Number of rooms
95

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express - Staten Island West and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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