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Comfort Inn Staten Island

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310 Wild Ave, Staten Island, NY 10314
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Comfort Inn Staten Island
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Comfort Inn Staten Island
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Comfort Inn Staten Island
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249 reviews from our community

Traveler rating
    119
    79
    29
    12
    10
See reviews for
73
55
27
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (52)
  • Jun-Aug only
    (68)
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    (59)
All months
Contributor
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice rooms, friendly helpful staff. Great breakfast, one of the better ones as far as hotels go. Nice location if your working in the area. Call ahead if you want a refrigerator, there are limited rooms with them.

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Pamela from breakfast was fabulous--great, friendly personality. She was extremely helpful and attentive and made sure we were comfortable and satisfied. Thank you Pamela for making our stay an enjoyable one.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed with our extended family, and can't say enough good things about Pam serving breakfast downstairs! Felt like we were her own personal guests being entertained in her private home. She really cares. So many times the breakfast included places breakfast is just an afterthought... Not for Pam! She elevates the place

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

My husband and i were visiting relatives in staten island , so we decided to go to comfort inn to stay for one night , the room they gave us , had pubic hair and yellow stains on the bed , we immidiately went to back down to the front desk to complain , they switched our room and it... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean comfortable modern room. I had to stay overnigh when a snowstorm kept us on the island. Front desk staff was great, and not to mention Pamela and the breakfast lounge was outstanding. She introduced herself and her breakfast was great.

Was this review helpful? Yes
Evette U, Manager at Comfort Inn Staten Island, responded to this review

I am so glad you stayed with us during this brutal winter, it makes me happy to know we took care of you in your time of need! I hope you take an Opportunity to stay with us again some time soon at the Comfort Inn Staten Island. Evette Ubiñas General Manager More 

Wayland, Massachusetts, United States
Top Contributor
66 reviews 66 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was new and clean. Rooms were very small considering the hotel's location. Have stayed in much larger rooms at only slightly higher rate in NYC. Had a nice fitness center and very friendly staff. Hotel is new and clean. It was a good value but would have paid more for a bigger room.

Was this review helpful? Yes 1
Evette U, Guest Relations Manager at Comfort Inn Staten Island, responded to this review

I appreciate your honest review! We know our hotel is build with the "Manhattan style squeeze" tiny room, but what we lack in space we sure to compensate with outstanding customer service! We hope you come back to see us soon at the Comfort Inn Staten Island!! **Small tip from the Management team, ask for a room close to the... More 

Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We cruised in January on RC Quantum of the Seas. We stayed the night before embark at Comfort Inn Staten Island. We had been to this hotel last year and were quite impressed with staff and lodging. It was the same this year and we did the stay and park package including shuttle to and from Cape Liberty. Paakwesi (hope... More 

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We were happy to make your pre-cruise and post-cruise experience relaxing and worry free! We look forward to your next visit with us and hope until then you have safe travels! See you next year or sooner at the Comfort Inn Staten Island!! Evette Ubiñas General Manager More 

Newport News, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

My family and I traveled from Newport News, Virginia to New York for "New Years Eve" at Times Square 2014/15! Though we were only there for overnight, it was truly a surprise the great breakfast we where able to enjoy before getting back on the road going home. Every thing was nice and fresh, the fruits and pastries. The variety... More 

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am so happy after all this time we are still on your mind. It is clear in your review we made a fantastic impression on you! Thank you so much for you kind words and I hope you come back and see us soon at the Comfort Inn Staten Island! Evette Ubiñas General Manager More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed February 2, 2015

Great hotel, clean and priced right. The staff isalqays great, and always recognizes my choice privilage status. Frank who works there is also great, he always will have a nice conversation with me and is always working and is very pleasant to deal with.

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Chris C. We want to thank you for being a Choice Privileges member! I heard from Frank today he had a great review from you so I had to post a personal THANK YOU! Come back and see us at the Comfort Inn Staten Island! As as always stay warm and safe travels! Evette Ubiñas General Manager More 

Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2015

We wanted a cruise and snooze hotel where we could stay overnight and catch the shuttle to the pier. Hotel was very easy to get to. Hotel room was small but a great value for the cost. Pam, who ran the breakfast room was the highlight of the stay. Coming from DC we don't really expect people to to friendly... More 

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Cruisingduo, Thank you for your you fantastic review! I will be sure to share your warm comments with Pam in breakfast! We hope you come back to visit the Comfort Inn Staten Island soon on your next cruise vacation! Evette Ubiñas General Manager More 

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