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Comfort Inn Staten Island

2.0 of 5 310 Wild Ave, Staten Island, NY 10314
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Comfort Inn Staten Island
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233 reviews from our community

Traveler rating
    110
    73
    29
    12
    9
See reviews for
69
53
27
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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PA
1 review
4 of 5 stars Reviewed 2 weeks ago

Just back from a nice two night stay at the Comfort Inn. I'll knock out some of the cons first, as overall we had a good stay here. Cons - Booked our stay through Priceline - when we arrived, there was no record of our reservation. We booked two double beds, and we were given a king size bed. The... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your honest review! Please do contact me in regards to which room you were in so we can make repairs! As for the inconsistencies with the 3rd parties, some times our interfaces take time to sync up. In addition, when booking through Priceline, you are making a blind reservation. Meaning you are booking a room... More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Pam was always in high spirits. She always asked how our day was and what we did. Even when she had double duty as the bus driver and the cook she was still smiling. When we came back from a Broadway show she asked me to her all about it. She was full of compliments, joy, kindness, and happiness. When... More 

Was this review helpful? Yes
West Grove, Pennsylvania
Top Contributor
56 reviews 56 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel a second time for a last-minute family function with no rooms available at the other hotels in the area. This visit was even worse than the last-.extremely tiny room, uncomfortably soft bed, extremely slow internet. The only saving grace was the breakfast bar, handled very well by Pamela who recognized us from our previous visit... More 

Was this review helpful? Yes 2
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am truly sorry you did not enjoy your stay with in our rooms here at the comfort Inn Staten Island. I know our "Manhattan style squeeze" rooms can feel tight to our guests and we try our best here to overcome one aspect we can not control with amazing customer service! However, I am so glad Pam could assist... More 

Staten Island, New York, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed one night, however service was on point. The free continental breakfast was great, especially singing "Jingle Bells" with one of the breakfast employees and other guests. Definitely brightened up my day!

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Pamela never ceases to amaze me with her lovely fun filled ideas! Hearing you all Sing "Jingle bells" on a chilly morning was indeed one way to bring in the "Holiday Spirit"!! Come back and see us soon! Evette Ubinas General Manager More 

Staten Island, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

On 11/14/14 I brought my in-laws to the Comfort Inn on Staten Island and at this that point I was greeted with extreme kindness from "Dave" whom checked me in. Dave showed show much professionalism and hospitably towards me and my in-laws. I hope upper management recognizes his work and promotes status in Comfort Inn family.

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so Much for your fantastic review! I will be sure to share your kind comments with the Staff! I can assure you that David has in deed received his promotion and is doing well In his new maintenance position! Evette Ubinas General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014 via mobile

Pam always greeted us with a warm Good Morning and assisted us with anything we needed at breakfast. The tables were never dirty before sitting down. The floor was always swept. She is someone I'd remember if I ever return.

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We are happy to hear how fantastic you felt when our staff members take care of you as our guests! We do hope one day you return to our comfort Inn on Staten Island!! Evette Ubinas General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014 via mobile

The hotel provided great service, especially Pam! Very kind and gracious woman who clearly loves her job. I experienced a good, clean, and quiet stay overall. The hotel was also located in a safe and clean area. Would definitely stay here again.

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your splendid comments! We look forward to your next visit here at the Comfort Inn Staten Island! Evette Ubinas General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014 via mobile

Pam working the breakfast was the sweetest and completely made my stay wonderful! Her service and friendless was a great start to my morning. The rooms were nice, beds comfortable, hotel very clean, and staff was very accomidating. The distance from the city was also good. Would recommend staying here!

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We appreciate your lovely comments, I will be sure to pass your wonderful comments to our staff here at the Comfort Inn Staten Island! Evette Ubinas General Manager More 

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 13, 2014

Pam, in the breakfast room, was such an upbeat part of our stay! She was such a sunny, cheerful person, she kept the atmosphere happy in the breakfast room, and kept things running smoothly with the yummy food. The breakfast room was tidy too, thanks to her. Thanks Pam, You are the best! The kids adored you!

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We are ecstatic you had an excellent stay here at our comfort Inn on Staten Island! Evette Ubinas General Manager More 

1 review
4 of 5 stars Reviewed November 11, 2014

From check in to the fabulous 'Pammie' keeping breakfast moving, the staff here is all smiles! We were going to stay at a 'fancy' hotel, but will keep coming back to Comfort Inn. The waffles are tops too!!!

Was this review helpful? Yes
Evette U, Manager at Comfort Inn Staten Island, responded to this review

We change the Waffle flavors frequently so do not hesitate to come back and try a few other flavors too!! In addition thank you for your lovely comments on our smiling staff here at the Comfort Inn on Staten Island!! Evette Ubinas General Manager More 

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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