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All 7 Staten Island hotels

Comfort Inn Staten Island

2.0 of 5 Hotel   |   310 Wild Ave, Staten Island, NY 10314
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Comfort Inn Staten Island
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78%
Ranked #4 of 7 hotels in Staten Island
A recent review
5 of 5 stars reviewed 6 days ago
James M Fredericktown, Pennsylvania
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207 people have reviewed this hotel

Traveler rating
    97
    64
    26
    11
    9
See reviews for
61
47
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Fredericktown, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

After six hours driving from Pittsburgh, Pa., we were tired, sore, and wondering if this was a good idea. Arriving at Comfort Inn on Staten Island affirmed the decision. It is easy to find by GPS and/or Map. When we arrived we were met by Lindsay (Lyndsey) (? sp. ?). She was the receptionist and immediately made us feel at... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your wonderful comments! We work hard to make our guests our feel at home and welcome! Please let us know when you would like to stay again and we will be happy to book your next reservation! More

Staten Island, New York, United States
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Comfort Inn in Staten Island for s brief time and I don't think ill be going back. The start if my stay was a complete disaster, when we were rudely checked in by the front desk girl, Stephanie. The rooms were extremely small and not very clean. The prices were high for the service and the... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I do apologize that you felt our Front Desk Agent was rude and our cleanliness levels did not meet your standards. I will share your feedback with my staff and hopefully one day you change your mind and give us a second chance to exceed your expectations! More

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room, breakfast, parking and shuttle to and from Port Liberty in Bayonne was a great deal. The rooms are NY small but that just prepared us for our stateroom! The room was very clean and quiet, the breakfast was standard fare and the staff was very helpful. Lindsey was great at check-in and was full of information about local... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

It puts a smile on my face to hear you would be happy to return to our Comfort Inn Staten Island location! Please do not hesitate to call and book with us directly for your next stay! Safe Travels Evette Ubiñas General Manager More

Lansdale, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a handicapped room with a walk in shower. When I got to the room there was a bathtub with a handrail. The room was so small I could not get my scooter in the room. The night manager and the guard came and tried to get the scooter in the room and couldn't. Finally, the only way to... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear Mary Ellen T., I truly apologize you had such difficulty with the lack of an accessible roll in shower room. Please do not hesitate to let us know in advance on your next visit to our area. I would love to personally have your preferred room type blocked for your arrival! In addition thank you for your detailed comments... More

Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had many comments otherwise on Trip Advisor, but to save money we stayed here. The area seems safe but a bit old. Only eating close by is a Wendy's. The hotel itself was nice. The staff was friendly. Rooms were clean and quiet. By normal standards the rooms were small. with the 1 beds we had adn three of... More

Was this review helpful? Yes 3
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear Markfnc, Thank you for a lovely review! I can confirm our room sizes tend to have a tight "Manhattan City Squeeze" feel to them and I am glad you still had a comfortable stay here at the Comfort Inn Staten Island! Please do see us again sometime soon! Evette Ubiñas General Manager More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Room, breakfast, parking for 14 days, and a shuttle to and from the cruise port for one package price was all we expected. The room was NY sized, meaning smaller than you would get in the typical Comfort Inn, but clean and comfortable. The price was a much better value than any other packages we investigated what we did not... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear BillC, I am so glad to hear we exceeded your expectations! I love to hear great things about how helpful our staff can be here! We look forward to seeing you again on your next Cruise trip! Evette Ubiñas General Manager More

Montreal
Top Contributor
51 reviews 51 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 15, 2014

I took a park and cruise package which includes one night, parking for the duration of the cruise and shuttle to and from Cape Liberty cruise port. Very convenient package. Departure for cruise ship is at 10:00AM. Takes about 20 minutes to get to the cruise terminal. Hotel is clean. Bed comfortable. Breakfast is OK. Would reconsider should I take... More

Was this review helpful? Yes 1
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear BK27509, Thank you for that informative review of our property regarding the cruise package we offer to our guests! Our package is competitive to the market for the overnight stay, 7 days of complimentary parking, and complimentary shuttle service to the cruise port and also upon your return. Our complimentary amenities make the package a plus to our guests... More

Punta Gorda, Florida
1 review
5 of 5 stars Reviewed June 10, 2014

I want to thank the staff at the comfort inn hotel for a fabulous stay! The room was very clean and comfortable. The breakfast was appetizing. Kathy was friendly and greeted us with a lovely smile. James was her helpful with directions and we really enjoyed our dinner at The West Shore Inn he revered to, which is conveniently located... More

Was this review helpful? Yes
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Lynn S, Thank you for taking the time to tell us about your recent experience for that wonderful 5 star recommendation! All of our team was excited to see the feedback and compliments regarding their service to you from Kathy, to James, they will be recognized for your mention. We are also glad you enjoyed the West Shore Inn... More

Brick
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014 via mobile

Stay was pleasant and comfortable . Especially James kenny - he was very helpful and informative. The room was clean and fresh. Easily accessible from the highway. It was Affordable and clean for the price

Was this review helpful? Yes 1
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Jiminy718, We are glad that you enjoyed your stay with us. We shared your feedback with James and he was happy to see the comments. Our property does offer a convenient location off the highway and close to New York City. We offer discounted rates at different dates throughout the year for our guests. Thank you for recommending us... More

Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014 via mobile

Very comfortable stay , rooms clean and neat. All staff encountered were very professional and courteous. James kenny was friendly and knowledgable and front desk staff at check in were very Efficient.

Was this review helpful? Yes 1
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Kristin K, Thank you for that wonderful five star review of our property! I was glad to see that you enjoyed our staff's friendly service and James was elated to see your comments regarding his service. Thank you for recommending us and we look forward to your next visit to our area. Regards, Saul Castillo General Manager More

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service
Hotel Class
Official Description (provided by the hotel)
The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island Ferry and local area. The shuttle is operation with limited hours. Free parking, proximity as well to the Staten Island Ferry across to Downtown Manhattan makes this a perfect business travel selection. The Art & Science Museum is rich in its varied collection of the arts and and historical objects. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection. All are within easy reach.Accommodations offer: Free wi-fi Internet, Free 24-hour coffee and tea, on-site parking and Fitness center. Your Morning Breakfast features full hot/cold delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Free local calls, access to the business center equipped with computers,copy and fax services. ... more   less 
Number of rooms
93

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