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All 7 Staten Island hotels

Comfort Inn Staten Island

2.0 of 5 Hotel   |   310 Wild Ave, Staten Island, NY 10314
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A recent review
3 of 5 stars reviewed 1 week ago
Mike G Adams Center, New York
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195 people have reviewed this hotel

Traveler rating
    90
    62
    25
    9
    9
See reviews for
56
41
22
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Adams Center, New York
1 review
3 of 5 stars Reviewed 1 week ago

The comfort inn was comfortable and clean, there were the usual disturbances in the night with loud guests coming back from parties but you will get that in any hotel. Absolutely no-frills, but a good value for the money.

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Mike G, Thank you for recognizing the Comfort Inn Staten Island as a "good value" property. We definitely do provide a good value experience at an affordable price to our guests expectation. We apologize for not meeting your expectations with the bed size, but we do offer other types of rooms that can accommodate a guest who is taller,... More

new york
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you want bigger than a box this is not the place stay. So small its ridiculous. Food not great. No whole milk for coffee. Reservations were all screwed up and disaster for us. Called three times before we got to make sure everything was set. Nothing set everything wrong. Rooms are very clean. It is a non-smoking no warm... More

Was this review helpful? Yes 2
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Mushman59, I am sorry to hear about the delayed experience you received with your reservation details not being taken cared of prior to arrival. I would like to find out more details on the situation and discuss the matter further to ensure we resolve these inconveniences to the best satisfaction possible. Please contact me directly via telephone at 718-370-8555... More

Nashua
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2014

The room clean but tiny. The four of us had trouble moving around in it. Otherwise, it was fine. The breakfast was decent. We didn't take advantage of any other amenities. When we checked in, we asked for a different room because even though it's a non-smoking hotel, it was very evident folks were smoking in the room(s) near ours.... More

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Erika663, We appreciate the details of your experience during your time here at the Comfort Inn Staten Island. I am glad to see you enjoyed a peaceful experience as our hotel's location provides a relaxed and quiet ambiance. I apologize our rooms did not meet your expectations of comfort but they are comparable to the New York market size.... More

Normal, Illinois
1 review
5 of 5 stars Reviewed March 3, 2014

I hadn't stayed at a Comfort Inn before and was nervous as to how it would go, but I had a wonderful experience in this hotel. When I got there I had a terrible headache and Matthew at the front desk was extremely patient and understanding. When my husband stopped at the front desk later in the evening to ask... More

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Kristingish, It brings us great comfort to know your worries were quickly changed to such a positive experience once you stayed with us! I am glad our superstar Matthew demonstrated the patience and knowledge to guide you through the trouble you were experiencing upon your arrival. He has a true gift to know our guests and remember their preferences... More

Danvers, Illinois
1 review
5 of 5 stars Reviewed March 3, 2014

I stayed 3 nights at this hotel, it was everything I could expect from a nice hotel. Whenever I needed anything I went right to the service desk and Matthew was there ready and willing to help with anything I needed along with the rest of the staff.

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Drake I, What wonderful comments regarding our superstar front desk associate Matthew! He was elated to hear such positive feedback regarding his service during your time with us here at the Comfort Inn Staten Island. I am glad you also experienced the same friendly service from all of the rest of our team members as our customer service is... More

Carlisle, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

New York City is my favorite place to visit. I come regularly in the Summer seasons and off and on in the Winter seasons. As much as I love the city, I don't love the price of hotels in the city or driving/parking in the city. I decided to stay on Staten Island since it is close to the city... More

Was this review helpful? Yes 1
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Taylor L, Great to see such detailed feedback regarding your multiple stays with us. We are delighted to see you enjoy our personal service style along with the outstanding product we provide you every time you stay with us here at the Comfort Inn Staten Island. We have shared your feedback with the associate who assisted you during your... More

1 review
5 of 5 stars Reviewed February 26, 2014 via mobile

I traveled to the Comfort Inn with my family a few days ago because we were in town visiting family. As soon as we entered the hotel, we were greeted by very kind, helpful people, especially the employee at the front desk, Matthew. He made sure that we had the best visit possible, and told us that anything we needed,... More

Was this review helpful? Yes
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear DenissaLopez, What a welcoming review of our Comfort Inn Staten Island hotel! Thank you for the great feedback on your arrival experience and overall trip purpose. We have shared your wonderful comments with Matt, and he was grateful to see your thoughts on his service delivery. We are glad to see we were able to deliver on everything your... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 19, 2014

Being on the road a lot with bands is crazy, you run into all kinds of the worst hotel experiences out there. This one was an exception. The awesome guy at the front Matt helped us find some great food, and we were on our way feeling very refreshed. It was great, because it was normal, friendly, and hassle free.... More

Was this review helpful? Yes
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Nathan S, What a great comparison you made from your travels to your experience with us here at the Comfort Inn Staten Island!! Matt was excited to hear and read about the comments you made regarding your experience and we are glad that you felt it a refreshing stay overall. Thank you for your perfect five star review and... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2014

We only stayed here for one night but it was a nice stay. Check in was easy and quick. Location was ok. The beds were comfy and clean. the only problem was that the room were very small. It was a nice stay.

Was this review helpful? Yes
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Thank you for your four star review of our property! We are glad to see you enjoyed our express check-in process that makes everything easier for our guests to begin their experience. Thank you for the comments regarding our comfortable beds as our signature new bedding package really puts the touch of relaxation for all of our guests to enjoy.... More

De Leon Springs, Florida
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 15, 2014

Let me first say the ONLY bad thing. The rooms are tiny. We got a king room and there was hardly room to walk. That said ... What an AMAZING time. The girl at the front desk was so welcoming when we arrived. We inquired about places that delivered and we were not only given menus, but also a recommended... More

Was this review helpful? Yes
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Thank you for the four star review of our property! We are delighted to hear about how impressed you were with the service from our team to how we managed your experience through the recent snow storms in the NY area. We have also shared your wonderful comments with Yesenia, the front desk associate who welcomed you and provided the... More

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Additional Information about Comfort Inn Staten Island

Also Known As:
Comfort Inn Staten Island Hotel Staten Island
Comfort Inn Staten Island Hotel
Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service
Hotel Style:
Ranked #5 of 7 hotels in Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
Official Description (provided by the hotel):
The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island Ferry and local area. The shuttle is operation as of 4/2/2014 with limited hours. Free parking, proximity as well to the Staten Island Ferry across to Downtown Manhattan makes this a perfect business travel selection. The Art & Science Museum is rich in its varied collection of the arts and and historical objects. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection. All are within easy reach.Accommodations offer: Free wi-fi Internet, Free 24-hour coffee and tea, on-site parking and Fitness center. Your Morning Breakfast features full hot/cold delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Free local calls, access to the business center equipped with computers,copy and fax services. ... more   less 
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