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All 7 Staten Island hotels

Comfort Inn Staten Island

2.0 of 5 Hotel   |   310 Wild Ave, Staten Island, NY 10314
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Ranked #5 of 7 hotels in Staten Island
A recent review
4 of 5 stars reviewed yesterday
Patrick3734 Montgomery Village
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211 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Montgomery Village
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Very friendly staff. Rooms are small, but clean, modern and well-furnished. Hotel provides free wifi. Breakfast area was clean and well-stocked with good selection. Greatly appreciated the complimentary shuttle service to the Ferry and Staten Island Yankees Ballpark.

Was this review helpful? Yes
Spring, Texas
Top Contributor
144 reviews 144 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in hotels all over the country. Manhattan is known for small expensive rooms. I do not remember a smaller room even there. It was nice and clean, bur crazy small. Location is odd, but otherwise okay.

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you for your honest opnion, and I know we do have that Manhatten sqeeze feel to your "Home away from Home" during your travels! I am deligted that you were able to give us your genuine opnion and we look forward to your return visit soon! Evette Ubiñas More

Cleveland, Ohio
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the 4th time I've stayed here and again everything was excellent! The room was very clean, modern and quiet. I was on the 5th floor overlooking the lush hill/mountain and it was very pleasant to watch the sun go down over it at night. The staff is excellent. I had some concerns with my pre-paid reservations and Lindsey... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

You are always welcome here at our Comfort Inn Staten Island! We are glad you enjoy our lovely hillside views! We look forward to you meeting Pamela our newest addition to the breakfast team and though we do miss Toni very much, we can’t wait to hear your thoughts on your next visit!! Evette Ubiñas More

Yuma, Arizona
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel for the no-charge parking as we drove there. Utilized the free hotel shuttle every AM and PM to and from the Staten Island Ferry to Lower Manhattan. Frank - our AM drive is fabulous! Stephanie was very helpful for me during check-in and for lots of questions I had for our usual first time tourist visits on... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your kind review! I am happy to hear our staff took great care of you during your visit here! Please come back and see us soon! Evette Ubiñas More

Fredericktown, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

After six hours driving from Pittsburgh, Pa., we were tired, sore, and wondering if this was a good idea. Arriving at Comfort Inn on Staten Island affirmed the decision. It is easy to find by GPS and/or Map. When we arrived we were met by Lindsay (Lyndsey) (? sp. ?). She was the receptionist and immediately made us feel at... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your wonderful comments! We work hard to make our guests our feel at home and welcome! Please let us know when you would like to stay again and we will be happy to book your next reservation! More

Staten Island, New York, United States
1 review
2 of 5 stars Reviewed July 17, 2014 via mobile

I stayed at the Comfort Inn in Staten Island for s brief time and I don't think ill be going back. The start if my stay was a complete disaster, when we were rudely checked in by the front desk girl, Stephanie. The rooms were extremely small and not very clean. The prices were high for the service and the... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I do apologize that you felt our Front Desk Agent was rude and our cleanliness levels did not meet your standards. I will share your feedback with my staff and hopefully one day you change your mind and give us a second chance to exceed your expectations! More

Pittsburgh, Pennsylvania
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

The room, breakfast, parking and shuttle to and from Port Liberty in Bayonne was a great deal. The rooms are NY small but that just prepared us for our stateroom! The room was very clean and quiet, the breakfast was standard fare and the staff was very helpful. Lindsey was great at check-in and was full of information about local... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

It puts a smile on my face to hear you would be happy to return to our Comfort Inn Staten Island location! Please do not hesitate to call and book with us directly for your next stay! Safe Travels Evette Ubiñas General Manager More

Lansdale, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 12, 2014

I booked a handicapped room with a walk in shower. When I got to the room there was a bathtub with a handrail. The room was so small I could not get my scooter in the room. The night manager and the guard came and tried to get the scooter in the room and couldn't. Finally, the only way to... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear Mary Ellen T., I truly apologize you had such difficulty with the lack of an accessible roll in shower room. Please do not hesitate to let us know in advance on your next visit to our area. I would love to personally have your preferred room type blocked for your arrival! In addition thank you for your detailed comments... More

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2014

We had many comments otherwise on Trip Advisor, but to save money we stayed here. The area seems safe but a bit old. Only eating close by is a Wendy's. The hotel itself was nice. The staff was friendly. Rooms were clean and quiet. By normal standards the rooms were small. with the 1 beds we had adn three of... More

Was this review helpful? Yes 3
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear Markfnc, Thank you for a lovely review! I can confirm our room sizes tend to have a tight "Manhattan City Squeeze" feel to them and I am glad you still had a comfortable stay here at the Comfort Inn Staten Island! Please do see us again sometime soon! Evette Ubiñas General Manager More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

Room, breakfast, parking for 14 days, and a shuttle to and from the cruise port for one package price was all we expected. The room was NY sized, meaning smaller than you would get in the typical Comfort Inn, but clean and comfortable. The price was a much better value than any other packages we investigated what we did not... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear BillC, I am so glad to hear we exceeded your expectations! I love to hear great things about how helpful our staff can be here! We look forward to seeing you again on your next Cruise trip! Evette Ubiñas General Manager More

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service
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Official Description (provided by the hotel)
The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island Ferry and local area. The shuttle is operation with limited hours. Free parking, proximity as well to the Staten Island Ferry across to Downtown Manhattan makes this a perfect business travel selection. The Art & Science Museum is rich in its varied collection of the arts and and historical objects. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection. All are within easy reach.Accommodations offer: Free wi-fi Internet, Free 24-hour coffee and tea, on-site parking and Fitness center. Your Morning Breakfast features full hot/cold delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Free local calls, access to the business center equipped with computers,copy and fax services. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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