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All 7 Staten Island hotels

Comfort Inn Staten Island

2.0 of 5 Hotel   |   310 Wild Ave, Staten Island, NY 10314
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Ranked #4 of 7 hotels in Staten Island
A recent review
3 of 5 stars reviewed 5 days ago
  • Reviews (212)
  • Photos (25)
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212 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had many comments otherwise on Trip Advisor, but to save money we stayed here. The area seems safe but a bit old. Only eating close by is a Wendy's. The hotel itself was nice. The staff was friendly. Rooms were clean and quiet. By normal standards the rooms were small. with the 1 beds we had adn three of... More

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room, breakfast, parking for 14 days, and a shuttle to and from the cruise port for one package price was all we expected. The room was NY sized, meaning smaller than you would get in the typical Comfort Inn, but clean and comfortable. The price was a much better value than any other packages we investigated what we did not... More

Was this review helpful? Yes 1
Alexandria, Virginia
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Last weekend we spent a grand time at the Staaten, celebrating my cousin's 50th wedding Anniversary. My cousin had made arrangements with the Comfort Inn and the Holiday Inn (they are next to one another and managed by the same property management company) to secure a rate for relatives who came in for the event. After inquiring as to who... More

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Senior Contributor
43 reviews 43 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I took a park and cruise package which includes one night, parking for the duration of the cruise and shuttle to and from Cape Liberty cruise port. Very convenient package. Departure for cruise ship is at 10:00AM. Takes about 20 minutes to get to the cruise terminal. Hotel is clean. Bed comfortable. Breakfast is OK. Would reconsider should I take... More

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear BK27509, Thank you for that informative review of our property regarding the cruise package we offer to our guests! Our package is competitive to the market for the overnight stay, 7 days of complimentary parking, and complimentary shuttle service to the cruise port and also upon your return. Our complimentary amenities make the package a plus to our guests... More

Punta Gorda, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

I want to thank the staff at the comfort inn hotel for a fabulous stay! The room was very clean and comfortable. The breakfast was appetizing. Kathy was friendly and greeted us with a lovely smile. James was her helpful with directions and we really enjoyed our dinner at The West Shore Inn he revered to, which is conveniently located... More

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Lynn S, Thank you for taking the time to tell us about your recent experience for that wonderful 5 star recommendation! All of our team was excited to see the feedback and compliments regarding their service to you from Kathy, to James, they will be recognized for your mention. We are also glad you enjoyed the West Shore Inn... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stay was pleasant and comfortable . Especially James kenny - he was very helpful and informative. The room was clean and fresh. Easily accessible from the highway. It was Affordable and clean for the price

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Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Jiminy718, We are glad that you enjoyed your stay with us. We shared your feedback with James and he was happy to see the comments. Our property does offer a convenient location off the highway and close to New York City. We offer discounted rates at different dates throughout the year for our guests. Thank you for recommending us... More

Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very comfortable stay , rooms clean and neat. All staff encountered were very professional and courteous. James kenny was friendly and knowledgable and front desk staff at check in were very Efficient.

Was this review helpful? Yes 1
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Kristin K, Thank you for that wonderful five star review of our property! I was glad to see that you enjoyed our staff's friendly service and James was elated to see your comments regarding his service. Thank you for recommending us and we look forward to your next visit to our area. Regards, Saul Castillo General Manager More

Staten Island, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2014

Upon arrival the gentleman who checked me in was extremely courteous as well as professional. The room was tiny, so tiny that if you brought a regular size suitcase you could not leave it open anywhere besides the bed. Upon arrival in room the shower curtain had an odor (similar to wet towels that have been sitting too long). There... More

Was this review helpful? Yes 2
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Joann A, Thank your for letting us know about your recent experience with us here at the Comfort Inn Staten Island. First, we like to thank you for taking the time to let us know about the challenges and the compliments regarding our team. We apologize that we did not meet your expectations with the room size and comfort... More

Fargo, North Dakota
2 reviews
5 of 5 stars Reviewed May 25, 2014

The manager, front desk clerk, and Toni (breakfast attendant) and Larry (security guard) are the KINDEST and FRIENDLIEST people! I am going on a cruise this morning and they kicked it off already at 7 AM in this hotel basement where breakfast is served! Please pass along this compliment to ALL of them- they are splendid employees who "make" the... More

Was this review helpful? Yes
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear Michelle R, Thank you for that wonderful feedback filled with great compliments about your recent experience with us! We are delighted to see that we kicked off your trip before going on the fabulous cruise just right with the service from our team members like Larry and Toni and they also thank you for your feedback! We hope you... More

Bushkill, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014 via mobile

I travel extensively for work and have stayed at many choice hotels. This is one of the cleanest most friendly ones I have stayed at yet. The room was clean and free of any issues. Breakfast was better than the usual continental fare. Matthew at the front desk was courteous and helpful. Another guy, James was able to point me... More

Was this review helpful? Yes 1
Saul C, General Manager at Comfort Inn Staten Island, responded to this review

Dear papastryfe, Thank you for the wonderful feedback during your experience with us at Comfort Inn Staten Island. Our team members Matt and James were grateful to see your comments about their service and we all enjoyed seeing your comments about the clean product we provide to all of our guests and our signature friendly service. We are glad you... More

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service
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Official Description (provided by the hotel)
The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island Ferry and local area. The shuttle is operation with limited hours. Free parking, proximity as well to the Staten Island Ferry across to Downtown Manhattan makes this a perfect business travel selection. The Art & Science Museum is rich in its varied collection of the arts and and historical objects. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection. All are within easy reach.Accommodations offer: Free wi-fi Internet, Free 24-hour coffee and tea, on-site parking and Fitness center. Your Morning Breakfast features full hot/cold delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Free local calls, access to the business center equipped with computers,copy and fax services. ... more   less 
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