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Comfort Inn Staten Island

2.0 of 5 310 Wild Ave, Staten Island, NY 10314
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Comfort Inn Staten Island
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Comfort Inn Staten Island
Comfort Inn Staten Island
Comfort Inn Staten Island
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239 reviews from our community

Traveler rating
    114
    75
    29
    12
    9
See reviews for
71
53
27
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
  • All months
    (239)
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    (48)
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    (68)
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    (70)
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    (53)
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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel rooms were neat. Everything was as advertised. Pam was wonderful and very pleasant for breakfast each morning. I would definitely stay there again when in the area. .....................................................:.........................................................................................

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Alamosplash, We are so happy to hear you had such a pleasant stay with us here at the Comfort Inn Staten Island! We look forward to your future stays with us! Do not hesitate to call us to book your next reservation when in the area! Save Travels!! Evette Ubiñas General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Pam who was working in the dinning room was a excellent hostess, she was so wonderful, I just love her. My whole visit was just wonderful everyone was just great. If there was anything that was needed you was given the most courtesy , it was truly a pleasant stay.

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Carol M. We sure do our best to make sure every guest is welcomed to our Comfort Inn here on Staten Island! I am so glad you took the time to point out how well we aim to achieve a high level of customer service! Please do come back and visit soon and as always travel safely!! Evette Ubiñas General... More 

LA
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I planned for just one night, but wound up staying almost a week. The main reason for this is the incredible service. The credit obviously goes to all of the staff members. Melissa, the assistant manager; Frank, the shuttle person; Pam, for her breakfast, Joanne, for her executive house keeping service. Thank you all very much! You guys really know... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you for such a lovely review! Our Team is happy to help at any time! Please do not hesitate to come back and stay another week at our Comfort Inn Staten Island!! Evette Ubinas General Manager! More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I booked 10 rooms at this property for a group participating in a local event. While everyone (and I mean everyone) was very customer service focused two individuals were really true professionals. Paakwesi handled the checkin and checkout procedure with a great willingness to accommodate all requests ,with a sincere smile. Pam who handled the breakfast was both friendly and... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Jim D. We are always happy to hear the wonderful reviews from our guests here! We look forward to your return to our Comfort Inn Staten Island. Safe Travels!! Evette Ubinas General Manager More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel during the Christmas holiday. Pam was energetic, exuberant, concientious, and always helpful. Jennifer did a fine job as our housekeeper. Special recognition must go to Antonio with whom I spoke to about two boxes that I shipped to the hotel before arrival. He promised to personally take care of my boxes. Antonio was working when I... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am ecstatic on how much our staff took care of you! We look forward to your next visit with us! Thank you for your praise on our staff here at the Comfort Inn Staten Island!! Evette Ubinas General Manager More 

niagarafalls87
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel at the beginning of the month for 2 nights. Although it's quite a distance from the city, the shuttle helped a lot, and nothing could beat the price we paid. The hotel is clean, comfortable, and the staff are friendly. The rooms were on the smaller side, but then again, we weren't there to spend time... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your honest review! We are so lucky to have Pam on our team! We look forward to your return stay, and so does Pam! Come back and visit us here are the Comfort Inn on Staten Island! Evette Ubiñas General Manager More 

PA
1 review
4 of 5 stars Reviewed December 7, 2014

Just back from a nice two night stay at the Comfort Inn. I'll knock out some of the cons first, as overall we had a good stay here. Cons - Booked our stay through Priceline - when we arrived, there was no record of our reservation. We booked two double beds, and we were given a king size bed. The... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your honest review! Please do contact me in regards to which room you were in so we can make repairs! As for the inconsistencies with the 3rd parties, some times our interfaces take time to sync up. In addition, when booking through Priceline, you are making a blind reservation. Meaning you are booking a room... More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed December 7, 2014

Pam was always in high spirits. She always asked how our day was and what we did. Even when she had double duty as the bus driver and the cook she was still smiling. When we came back from a Broadway show she asked me to her all about it. She was full of compliments, joy, kindness, and happiness. When... More 

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am ecstatic you had such a lovely Stay we look forward to your visit in the future here at our Comfort Inn on Staten Island! General Manager Evette Ubiñas More 

West Grove, Pennsylvania
Top Contributor
56 reviews 56 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 3, 2014

We stayed at this hotel a second time for a last-minute family function with no rooms available at the other hotels in the area. This visit was even worse than the last-.extremely tiny room, uncomfortably soft bed, extremely slow internet. The only saving grace was the breakfast bar, handled very well by Pamela who recognized us from our previous visit... More 

Was this review helpful? Yes 2
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am truly sorry you did not enjoy your stay with in our rooms here at the comfort Inn Staten Island. I know our "Manhattan style squeeze" rooms can feel tight to our guests and we try our best here to overcome one aspect we can not control with amazing customer service! However, I am so glad Pam could assist... More 

Staten Island, New York, United States
1 review
5 of 5 stars Reviewed November 30, 2014

Stayed one night, however service was on point. The free continental breakfast was great, especially singing "Jingle Bells" with one of the breakfast employees and other guests. Definitely brightened up my day!

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Pamela never ceases to amaze me with her lovely fun filled ideas! Hearing you all Sing "Jingle bells" on a chilly morning was indeed one way to bring in the "Holiday Spirit"!! Come back and see us soon! Evette Ubinas General Manager More 

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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