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All 7 Staten Island hotels

Comfort Inn Staten Island

2.0 of 5 Hotel   |   310 Wild Ave, Staten Island, NY 10314
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Ranked #6 of 7 Hotels in Staten Island
A recent review
5 of 5 stars reviewed 3 days ago
katirina r Staten Island, New York
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217 reviews from our community

Traveler rating
    100
    68
    29
    11
    9
See reviews for
62
52
27
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Staten Island, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

The breakfast service is amazing! Pam was such a sweet heart she helped me with my food she even pressed the elevator button because i had too many things in my hand. I definitely would go back because of her service. I enjoyed my stay

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We are so happy you enjoyed your stay here at our Comfort Inn Staten Island. I will be happy to pass your pleasant remarks to Pamela! Evette Ubiñas General Manager More

Detroit, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked in and went up to our room, went to the bathroom and we see that there are footprints and hair on the floor. Requested another room, and luckily we checked in earlier enough to change our room since they were sold out. We move to the second room, and there is a horrible smell so we leave the... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear bpatel2013, Please give us another shot, I am sure we can provide you the service you were expecting from our honest reviews! Here at our Comfort Inn Staten Island, we thrive on the fact that we have so much heart for the hotel industry! Each and every one of us working here at the comfort Inn Staten Island would... More

Petaluma, CA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice property. Not very fancy, the rooms are small, but the price fits the bill. The folks at the front desk are helpful, warm and friendly. Pam in the breakfast room does a great job putting out a hot breakfast. As a traveler who always finds hotels that include breakfast I was very impressed that the coffee... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We are truly sorry for the experience you encountered here at our Comfort Inn Staten Island, We hope you give us a second chance one day in the future! Evette Ubiñas General Manager More

Lancaster, Kentucky
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The people made the hotel!.. We stayed on 9-10-14 before we boarded our cruise ship on 9/11. The rooms were on the small side (prepared us for our cabin on the ship), the elevator was a bit slow, and the ice machine was in "the cellar" along with the exercise room, breakfast room, and conference center, but the hotel was... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

It warms my heart when I hear your sweet comments! It was our pleasure to fine you the Best Available Rate for your stay and any accommodations we could assist you with! Please come back and stay with our Comfort Inn Staten Island, Pamela and the rest of our staff will be waiting for you! Evette Ubiñas General Manager More

Casselberry, Florida
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

100 rooms including the first floor, so 80 rooms second to fifth and there is ONE elevator and stairways at the 2 ends of the hallways. Be fit enough to use the stairs. It was somewhat busy while we were there; with staff and guests using the elevator even to go one floor the stairs become more convenient. The ice... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you So much for detailed and Kind comments! The compliment you left on Pamela was shared just this morning and as expected, with her bubbly spirit, she says “Thank you!!” We do understand your struggles on our Manhattan squeeze room size, and if I had a magic wand I would grant this hotel with some extra square footage in... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 3, 2014

This is the 3rd time we stay at this hotel..the room was very clean and the place tranquil. We enjoyed it we had a shopping mall nearby and relatives close. We had a 3 night stay but unfortunately we had to leave on the second night without giving the 24hr notice...we kindly spoke to the person at the front desk... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We can't wait to see you come back to our Comfort Inn Staten Island!! We appreciate your loving and gracious comments on our friendly atmosphere! Please stay safe on all your future travels! And once again we love our “Repeat Guests” and we hope you are accumulating all your Choice Privilege points during your stays with us!! Evette Ubiñas General... More

Montgomery Village
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 28, 2014

Very friendly staff. Rooms are small, but clean, modern and well-furnished. Hotel provides free wifi. Breakfast area was clean and well-stocked with good selection. Greatly appreciated the complimentary shuttle service to the Ferry and Staten Island Yankees Ballpark.

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am so glad you enjoyed our hotel here at the Comfort Inn Staten Island! Please come back and see us! We would love to book your returning visit reservation! More

Spring, Texas
Top Contributor
160 reviews 160 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 12, 2014

I have stayed in hotels all over the country. Manhattan is known for small expensive rooms. I do not remember a smaller room even there. It was nice and clean, bur crazy small. Location is odd, but otherwise okay.

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you for your honest opnion, and I know we do have that Manhatten sqeeze feel to your "Home away from Home" during your travels! I am deligted that you were able to give us your genuine opnion and we look forward to your return visit soon! Evette Ubiñas More

Cleveland, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2014

This is the 4th time I've stayed here and again everything was excellent! The room was very clean, modern and quiet. I was on the 5th floor overlooking the lush hill/mountain and it was very pleasant to watch the sun go down over it at night. The staff is excellent. I had some concerns with my pre-paid reservations and Lindsey... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

You are always welcome here at our Comfort Inn Staten Island! We are glad you enjoy our lovely hillside views! We look forward to you meeting Pamela our newest addition to the breakfast team and though we do miss Toni very much, we can’t wait to hear your thoughts on your next visit!! Evette Ubiñas More

Yuma, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Booked this hotel for the no-charge parking as we drove there. Utilized the free hotel shuttle every AM and PM to and from the Staten Island Ferry to Lower Manhattan. Frank - our AM drive is fabulous! Stephanie was very helpful for me during check-in and for lots of questions I had for our usual first time tourist visits on... More

Was this review helpful? Yes 2
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your kind review! I am happy to hear our staff took great care of you during your visit here! Please come back and see us soon! Evette Ubiñas More

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
Number of rooms: 93
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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