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All 7 Staten Island hotels

Comfort Inn Staten Island

2.0 of 5 Hotel   |   310 Wild Ave, Staten Island, NY 10314
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Ranked #6 of 7 Hotels in Staten Island
A recent review
4 of 5 stars reviewed 2 weeks ago
napoli4365 Montreal, Canada
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212 reviews from our community

Traveler rating
    99
    66
    27
    11
    9
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61
49
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is the 3rd time we stay at this hotel..the room was very clean and the place tranquil. We enjoyed it we had a shopping mall nearby and relatives close. We had a 3 night stay but unfortunately we had to leave on the second night without giving the 24hr notice...we kindly spoke to the person at the front desk... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

We can't wait to see you come back to our Comfort Inn Staten Island!! We appreciate your loving and gracious comments on our friendly atmosphere! Please stay safe on all your future travels! And once again we love our “Repeat Guests” and we hope you are accumulating all your Choice Privilege points during your stays with us!! Evette Ubiñas General... More

Montgomery Village
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff. Rooms are small, but clean, modern and well-furnished. Hotel provides free wifi. Breakfast area was clean and well-stocked with good selection. Greatly appreciated the complimentary shuttle service to the Ferry and Staten Island Yankees Ballpark.

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I am so glad you enjoyed our hotel here at the Comfort Inn Staten Island! Please come back and see us! We would love to book your returning visit reservation! More

Spring, Texas
Top Contributor
148 reviews 148 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 12, 2014

I have stayed in hotels all over the country. Manhattan is known for small expensive rooms. I do not remember a smaller room even there. It was nice and clean, bur crazy small. Location is odd, but otherwise okay.

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you for your honest opnion, and I know we do have that Manhatten sqeeze feel to your "Home away from Home" during your travels! I am deligted that you were able to give us your genuine opnion and we look forward to your return visit soon! Evette Ubiñas More

Cleveland, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2014

This is the 4th time I've stayed here and again everything was excellent! The room was very clean, modern and quiet. I was on the 5th floor overlooking the lush hill/mountain and it was very pleasant to watch the sun go down over it at night. The staff is excellent. I had some concerns with my pre-paid reservations and Lindsey... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

You are always welcome here at our Comfort Inn Staten Island! We are glad you enjoy our lovely hillside views! We look forward to you meeting Pamela our newest addition to the breakfast team and though we do miss Toni very much, we can’t wait to hear your thoughts on your next visit!! Evette Ubiñas More

Yuma, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Booked this hotel for the no-charge parking as we drove there. Utilized the free hotel shuttle every AM and PM to and from the Staten Island Ferry to Lower Manhattan. Frank - our AM drive is fabulous! Stephanie was very helpful for me during check-in and for lots of questions I had for our usual first time tourist visits on... More

Was this review helpful? Yes 2
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your kind review! I am happy to hear our staff took great care of you during your visit here! Please come back and see us soon! Evette Ubiñas More

Fredericktown, Pennsylvania
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 23, 2014

After six hours driving from Pittsburgh, Pa., we were tired, sore, and wondering if this was a good idea. Arriving at Comfort Inn on Staten Island affirmed the decision. It is easy to find by GPS and/or Map. When we arrived we were met by Lindsay (Lyndsey) (? sp. ?). She was the receptionist and immediately made us feel at... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Thank you so much for your wonderful comments! We work hard to make our guests our feel at home and welcome! Please let us know when you would like to stay again and we will be happy to book your next reservation! More

Staten Island, New York, United States
1 review
2 of 5 stars Reviewed July 17, 2014 via mobile

I stayed at the Comfort Inn in Staten Island for s brief time and I don't think ill be going back. The start if my stay was a complete disaster, when we were rudely checked in by the front desk girl, Stephanie. The rooms were extremely small and not very clean. The prices were high for the service and the... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

I do apologize that you felt our Front Desk Agent was rude and our cleanliness levels did not meet your standards. I will share your feedback with my staff and hopefully one day you change your mind and give us a second chance to exceed your expectations! More

Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2014

The room, breakfast, parking and shuttle to and from Port Liberty in Bayonne was a great deal. The rooms are NY small but that just prepared us for our stateroom! The room was very clean and quiet, the breakfast was standard fare and the staff was very helpful. Lindsey was great at check-in and was full of information about local... More

Was this review helpful? Yes
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

It puts a smile on my face to hear you would be happy to return to our Comfort Inn Staten Island location! Please do not hesitate to call and book with us directly for your next stay! Safe Travels Evette Ubiñas General Manager More

Lansdale, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 12, 2014

I booked a handicapped room with a walk in shower. When I got to the room there was a bathtub with a handrail. The room was so small I could not get my scooter in the room. The night manager and the guard came and tried to get the scooter in the room and couldn't. Finally, the only way to... More

Was this review helpful? Yes 1
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear Mary Ellen T., I truly apologize you had such difficulty with the lack of an accessible roll in shower room. Please do not hesitate to let us know in advance on your next visit to our area. I would love to personally have your preferred room type blocked for your arrival! In addition thank you for your detailed comments... More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2014

We had many comments otherwise on Trip Advisor, but to save money we stayed here. The area seems safe but a bit old. Only eating close by is a Wendy's. The hotel itself was nice. The staff was friendly. Rooms were clean and quiet. By normal standards the rooms were small. with the 1 beds we had adn three of... More

Was this review helpful? Yes 3
Evette U, General Manager at Comfort Inn Staten Island, responded to this review

Dear Markfnc, Thank you for a lovely review! I can confirm our room sizes tend to have a tight "Manhattan City Squeeze" feel to them and I am glad you still had a comfortable stay here at the Comfort Inn Staten Island! Please do see us again sometime soon! Evette Ubiñas General Manager More

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Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Phone Number:
Location: United States > New York > Staten Island
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Staten Island 2*
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island

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