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Sherwood Inn

Certificate of Excellence
26 W Genesee St, Skaneateles, NY 13152
Sherwood Inn
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155 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ridgedale, Missouri
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

When I arrived I thought to myself wow this place is very old, okay I guess I'm staying at an inn with historical character so I prepared myself for old charm, rather then new modern hotels which I actually prefer. When I entered the hotel I thought oh boy this doesn't seem that nice ...okay let me wait till I... More 

Was this review helpful? Yes 3
TheSherwoodInn, Hotel Operations at Sherwood Inn, responded to this review

We are disappointed that your recent experience at the Sherwood Inn was not a pleasure. Our rooms are thoroughly cleaned by a housekeeping staff that has been with us a long time and takes tremendous pride in their meticulous attention to detail. When you brought the matter to our attention, we immediately offered another comparable lakeside room with a two... More 

Syracuse, New York
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 27, 2015

Staff is amazing here. They try very hard to accommodate your every need. My husband and I were even told if we were unhappy with our room we could look at other rooms that were available. But we were very happy with the recommendation. Dinner was delicious and our server was great! There were only one downfall. We were on... More 

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2 reviews
5 of 5 stars Reviewed February 20, 2015

Their customer service was excellent. We booked a special room with a Jacuzzi tub and fireplace for our wedding night, but when we confirmed there had been a mistake and my husband booked our wedding night stay on the wrong date! When they found out the occasion they pulled some strings and managed to get us our room (even though... More 

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Burlington, Canada
Top Contributor
71 reviews 71 reviews
64 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed for three nights while traveling in the area for business. Wonderful location by the lake...great services. The rooms are very charming..tasteful decoration with fireplace and nice comfortable bed. It's definitely an older building so the floor made a bit of noises and sound proofing is not the best....but it is to be expected. Breakfast was included and there was... More 

Was this review helpful? Yes 1
Gulf Breeze, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 6, 2015

We have just returned from the Sherwood Inn! We were there making our upcoming wedding arrangements for our October celebration. Every time we stay there or have dinner it is a wonderful experience. Lucinda who greeted us at the front desk, Karen the waitress who encouraged us to take pictures of our reception area, and of course Sam the general... More 

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Montour Falls, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2014

We stayed here to celebrate our 40th wedding anniversary. The room was immaculate with comfortable king bed, gas fireplace and tub with jets. The only thing was that I couldn't get the water very hot to take a relaxing bath in the evening nor in the morning. We had room 18. Dinner was excellent in the dining room and we... More 

Was this review helpful? Yes 3
Brockport, New York
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 18, 2014

We visited this establishment during the town's Dickens Christmas weekend. To say that the inn was busy would be an understatement! The Sherwood Inn, along with the whole town, was fully decorated for the holiday season with many Dickens characters strolling the streets, singing in the lobby gathering area, and performing skits on the sidewalks. The entire inn is decorated... More 

Was this review helpful? Yes 3
Reading, Pennsylvania
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

i was just in town for one night on business and found the Inn to be a very nice place to stay. The staff was very friendly and changed my room from the one I picked online because she thought I would enjoy it more and be more comfortable - no change in cost for the change in rooms. The... More 

Was this review helpful? Yes 2
Rochester, New York
Top Contributor
106 reviews 106 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 8, 2014

Sunday night dining at its best at this place. Great atmosphere! The menu choices are excellent unless you want a chicken entre...there are none, any more. The dining area is nice and warm with a band playing soft music in the tavern. You can carry on a conversation while they play. Service is top notch. The food is prepared perfect... More 

Was this review helpful? Yes 1
Liverpool, New York
Senior Contributor
31 reviews 31 reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed December 7, 2014

Pretentious, uppity, snooty, unfriendly. overpriced, unwelcoming. Awful place, dank, dark, unpleasant smelling, staff is not at all helpful. Very poor hospitality. If you're over 60 and white, this is the place for you

Was this review helpful? Yes 5
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