I am a spa junkie and just don't understand how this spa is top notch. The staff was great, but there is no polish on the place....for example, the aluminum railing into the spa where the waterline starts, is coated with slimy grime, people didn't pick up their cups and there they stayed on the floor all day, there was...
More
Thank you for your review. We are very sorry that you did not enjoy your experience at Spa Mirbeau. We strive to exceed our guests’ expectations in all areas of Spa facilities and services. We have reviewed your comments with our staff and have corrected any issues that we may have found. We hope that you will visit us again...
More
This was our first visit to Mirbeau, and we will look forward to our next opportunity to visit! The staff in the hotel, restaurant and spa were all excellent. The rooms are very comfortable and well designed and the fireplace made it extra cozy. The elegance of the resting room, Aqua Terrace, other complimentary amenities and quality of service make...
More
Every year I do a spa day at mirbeau with a group our travel agents put together. This spa is world class. The aqua terrace is amazing with their large hot tub, outdoor bar, and fireplace. You can even order off of their "aqua terrace" menu and be served in the hot tub!! The relaxation room is wonderful with cucumber...
More
Thank you very much for your review! We are so happy to hear that you not only enjoyed your latest experience with us but that you have visited us multiple times in the past. We are very proud that we have been able to offer you so many enjoyable memories. Thank you for making us a part of such a...
More
Me and my wife decided to do a day at our local spa, big mistake. When we got there I was handed some dirty slippers to hold on to and was told they were out of clean robes. We went upstairs to have some wine and wait for clean ones. As I was enjoying a nice glass of wine I...
More
Thank you for your review and for coming to visit us. We are very sorry that your experience at Spa Mirbeau was satisfactory. We assure you that all slippers and robes are cleaned after every use and apologize that it took longer than usual for your robes to be supplied to you. Our Rest & Relaxation Center and Aqua Terrace...
More
The facility is spectacular. The local town is beautiful. This is the third visit for me. The Inns rooms are wonderful. The spa itself is worth the trip, but the overall service is very poor(treatments not included). They just don't seem to have the extra needed to make this a 4 star type of spa. Perhaps lack of experienced management,...
More
Thank you for your review. We’re happy to hear that you enjoy our hotel, spa treatments and facilities. We are very proud of the experiences that we offer to our guests and are sorry that the experience you had did not live up to expectations. We assure you that we have reviewed your comments with our staff and have corrected...
More
What an amazing experience! The staff was warm and friendly. The food was incredible. Then the spa.The waiting area.... My husband said, "this is what I always thought waiting to get into heaven was like.
More
Thank you very much for your kind review! We are humbled by your comparison to heaven and are glad that we’ve been able to create such a memorable experience for you. Thank you again and we look forward to having you at the hotel as guests again.
More
Just returned home from a night at Mirbeau. I surprised my husband with a quick anniversary get away. We arrived at 12:45pm and told them at check in that we were having lunch and then would be checking in. The woman at the desk offered to check the status of our room which was up for inspection- she asked them...
More
Thank you very much for your review! We are very pleased to read that you enjoyed your experience at Mirbeau Inn & Spa and thank you for allowing us to participate in such a lovely celebration of your anniversary. We wish you many more years of happiness and look forward to seeing you as our guests again!
More
My husband and I took a two night weekend getaway to the Mirbeau Inn & Spa. We stayed in one of the four cottages in a second floor room. All cottages overlook the garden and Koi pond area and connect to the main building with a little bridge. The bedroom was generously sized with a sitting area by the fire...
More
Thank you so much for your review! We are very pleased to hear that you enjoyed your overnight experience with us as well as the Restaurant, Spa and Wine Bar. We are very proud of our dining, wine and spa and are happy to hear that your experiences were memorable ones. Please accept our apologies in regards to the feather...
More
My husband and I spent a wonderful evening at Mirbeau. We started with a great dinner at the restaurant. Everything was wonderfully prepared and the service was superb. Our waitress checked on us several times during the meal but wasn't overly intrusive. The flourless chocolate cake was a wonderful ending to the meal.
After dinner, we grabbed our bathing suits...
More
Thank you for your review! We are very pleased that you enjoyed your stay with us along with dinner in the Dining Room and the Spa. Please note that our Aqua Terrace is open to our Guests year-round so even in the cold of winter, you may still enjoy the whirlpool spa heated to about 104 degrees. We also agree...
More
We have enjoyed Mirbeau once in the past for massages and decided on an overnight at the hotel for a girlfrind getaway.
The front desk service was beyond reproach, warm and efficient. Though we requested an early check-in, one was not available. We received a phone call at 3pm notifying us that our room was ready. In the meantime the...
More
Thank you very much for your review! We are so happy to that you’ve turned your Day Spa experience into an overnight one. We’re also happy that you were able to take advantage of the lovely village of Skaneateles and Anyela’s Winery. We are very lucky to have such a wonderful location.
In regards to your comment about our mattresses,...
More
338 Reviews
207 Reviews
64 Reviews
