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Mirbeau Inn & Spa

Certificate of Excellence
4.0 of 5
Hotel website
851 West Genesee Street, Skaneateles, NY 13152
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The Perfect Getaway
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Mirbeau Inn & Spa
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418 Reviews from our TripAdvisor Community

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Wilkes-Barre, Pennsylvania
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Indulgent & pure relaxation, the spa at Mirbeau will not disappoint!! Entire resort is awesome picturesque in any season, warm , friendly staff, excellent wine bar with TJ wine/bartender very helpful & knowledgeable!! Rooms have fireplaces that are rustic , charming& comfortable!!

Helpful?
Thank Trish C
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

Thank you for your generous review of our facility. We strive to provide an environment where relaxation takes center stage. Additionally thank you for your warm praise of our staff and T.J. in particular. Our guest focused team looks forward to the opportunity to indulge you again. More 

Marshfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Mirbeau was truly a perfect weekend getaway. It couldn't have been any better. We stayed in a cottage room. The bed was very comfortable, the shower was great. It had claw foot tub if you prefer a soak. It was very clean. Nice fireplace in the room. Very cozy and comfortable. The spa was amazing. I wasn't sure what to... More 

Helpful?
1 Thank Nikib60
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

We are so happy to read that your perfect getaway at Mirbeau Skaneateles was such a wonderful experience. We will be delighted to provide you with the same great levels of service and comfort when you visit our gracious sanctuary once again. Thank you for sharing. More 

Ithaca, New York
Level Contributor
130 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent two nights a year ago at Mirbeau, and it was magical. Just top notch from beginning to end. We decided to make a yearly tradition of it and booked almost for a year to the day and went for another two days last week. Do you know how you get your hopes up based on a great experience... More 

Helpful?
Thank karlou25
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

On behalf of the entire Mirbeau Skaneateles team I must tell you that your glowing endorsement is received with complete enthusiasm and pride. I can say wholeheartedly that comments like this truly help fuel excellence in customer service. We all look forward to another opportunity to spoil you and provide you yet again an experience in the delight of being... More 

San Diego, CA
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed January 6, 2016

My senior citizen mom, pregnant sister and I just had a quick 1 night girls getaway to Mirbeau. Everything was really fabulous.....so much so that when I got home, I booked a return trip in April with my husband. The resort is beautiful and our room was super comfortable and cozy. The staff was wonderful. We spent from 2pm-7pm in... More 

Helpful?
Thank smcneil99
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

Thank you for sharing your getaway experience at Mirbeau inn & Spa of Skaneateles. As a property dedicated to the practice of engaging its guests in the delight of being truly cared I speak for the entire staff in saying thank you. We look forward to providing an equally wonderful level of customer service when you return with your husband... More 

Whippany, New Jersey
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 21, 2015

First visit to the Mirbeau and hopefully not the last. Booked a mid-week package that included two nights accommodations with a spa credit and a wine card. Spa is truly relaxing. Enjoyed a long couples massage (thanks for the tip Merryweather) followed by wine and cheese at the outdoor hot tub. Treatment rooms have fireplaces and saunas in the locker... More 

Helpful?
1 Thank michekara
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

Thank you for letting us know how much you enjoyed your recent experience at Mirbeau Inn & Spa of Skaneateles. On behalf of the entire staff I thank you for sharing the details of your relaxing getaway with us.We look forward to having you join us at the property in the future so you can once again engage in the... More 

Brewerton, New York
Level Contributor
242 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed December 16, 2015

Made a reservation for a Tuesday one night stay having reviewed the Website. Able to get a club room, King bed, lounging tub, walk in shower overlooking the beautiful ponds and gardens. Manager had champagne waiting for us since our anniversary. Escorted to our club room by Jose, nicely explained the amenities. At 430 pm Jose brought our complimentary cheese... More 

Helpful?
1 Thank Willisdds
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

We are happy we were able to make your anniversary a special occasion and look forward to having you repeat the tradition next year. Thank you for taking the time to identify Jose as a team member who helped make your experience a true memory and for your honest critique about your culinary experience. More 

Buffalo, New York
Level Contributor
170 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

Comfort, services and staff all made our get away a delightful experience. Comfortable beds, choice of pillows, coffee makers and bathroom amenities added to our enjoyment. Turn down service and delicious cookies fulfilled my requirements for a 5 star facility. I neglected to mention the wonderful classes offered and the incredible hot tub, relaxation area and gym. Look forward to... More 

Helpful?
1 Thank LNM1108
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

Thank you for letting us know about your recent visit. We look forward to having you return again for a wonderful nights sleep and repeated relaxation. More 

Pennsylvania
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed December 14, 2015

This is the third day of our stay, and I am sitting in front of the gas fireplace in our large, charming room wearing a fluffy robe provided in the large bathroom. If the weather were warmer, I could be sitting outside on our patio, but the winter view of lovelly grounds will suffice. We have enjoyed lunches here, relaxing... More 

Helpful?
1 Thank skardm
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

They say that "the third time is a charm" our entire team is so pleased that your recent experience at Mirbeau Skaneateles provided you another relaxing enjoyable stay. Thank you for sharing. More 

Rochester, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 8, 2015

We were given a $400 gift certificate. When making reservations they charge our AmEx card for the total amount of the room which was $349. Now I would think they have records of gift certificates and I understand some people cancel without calling....BUT this is not what we expected. Very poor policy.

Helpful?
Thank traveler1747
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

We are sorry that our policy of securing the room with a valid credit card offended you, however the American express card was only used to secure the room and the gift card was applied as payment. We are a small property and guest service is what we have built our reputation on. Again our apologies that our process left... More 

Rochester, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 4, 2015

My husband and I just returned home after an overnight at Mirbeau. This was our 6 or 7th visit there and it never fails to impress us. Each experience has been positive and more than we expect. We wanted a little get away to celebrate our anniversary and when we arrived to our room (which was ready before check-in hours),... More 

Helpful?
Thank michig6
RDMalcolm, General Manager at Mirbeau Inn & Spa, responded to this review

We were so pleased you were able to return to Mirbeau Inn & Spa of Skaneateles and experience the gracious sanctuary and classic pleasures we are known for. We look forward to having you return so you can once again delight in being truly cared for. More 

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