The hotel had trouble finding our reservation when we checked in. Eventually, after ten minutes of searching, they found it. Our room was clean except for the bathroom, which was filthy. The toilet and sink were disgusting, and the shower, which was a handicapped-accessible one with no tub, flooded the bathroom each time it was used, because the curtain did... more

Not your typical Holiday Inn. The room I stayed in on the 4th floor was completely redone. The room itself was exceptionally clean. more

I was here for my cousin's wedding...Just to hang out and sleep...Staff was nice, and hip, yet professional, and the lobby was beautiful, real plants!!!! You can really tell they all take good care of the hotel , and the managers work very hard! The restaurant staff was nice, and we got our food in a timely manner. The bath... more

While this hotel is clean and well appointed, we had two major gripes: (1) There is a STRONG chlorine smell on the 1st floor due to the indoor pool ... OK as long as you do not plan to eat at he restaurant; (2) We complained about the broken TV in our room. We were offered the chance to move... more

Walked in one tired night, with no reservation and got a good room for an overnight stay. Bed and pillows were good, TV worked, showers and bathroom all in good order. $109/night....what more can you want? Location is about 10 mins. off the 1-90 highway, so not exactly easy to get to with GPS in car. Would definitely stay here... more

I have stayed at this property 4 or 5 times in the past few years and was always satisfield in the past. I stay at hotels the majority of weekends on business and try and stay at IHG (Holiday Inn's) most often due to the exceptional Priority Club perks. This hotel has been renovated and it includes an updated restaurant/lounge... more

Room was clean, quiet and comfortable. The conference management person was very helpful and attentive. No restaurant open for lunch but they did have a small selection of packaged foods and the frozen lasagna I got and microwaved for lunch actually wasn't that bad. Location was a bit of a distance from the Albany airport and not sure if there... more

I was nervous when I arrived. The area looked "sketchy", but I was willing to give it a try. Check-in was tough. There was one person at the front desk who was responsible for checking in guests AND answering the phone. We were tired after a long day and just wanted to get into our rooms. She and all the... more

It seems like management is trying to update this property but there are still some challenges. I knew the location of the hotel could pose a problem to begin with but see the pictures. Garbage visible to the guests, dirty air vents, duct tape fixes on curtains, empty beer boxes and hangers in the hallways, wall paper falling down and... more