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DoubleTree by Hilton Schenectady

3.0 of 5 100 Nott Terrace, Schenectady, NY 12308 (Formerly Holiday Inn Schenectady)
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DoubleTree by Hilton Schenectady
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DoubleTree by Hilton Schenectady
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148 reviews from our community

Traveler rating
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    50
    29
    12
    17
See reviews for
37
20
15
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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New York City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 3, 2014

I went here when it was a Holiday Inn. Glad to see that they're a Double Tree now, as that chain honestly never disappoints. When I was there. The "spa" was never working, which wouldve been nice after a long day at work. The front desk could only say, "they're working on it" though I never saw that happening. I... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013 via mobile

The hotel is dated which undoubtedly keeps their maintenance staff busy. I encountered some issues during my stay from the wifi my computer and TV. Each time the maintenance person came quickly and solved the issue. I was surprised how knowledgeable the maintenance person was about computers. He had my computer online in no time. Holiday Inn may be dated... More 

Was this review helpful? Yes 1
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear jmartin45, Thank you so very much for taking the time to share your positive feedback about your stay. We do apologize for any issues you encountered during your visit with us, but are very happy to hear that not only were they resolved but resolved to your satisifaction. We have shared your comments with our stay as they love... More 

Rochester, NY
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2013

I stay once a month. Hotel is average with average rooms. I like the availability of a bar after a long day. Gina is always there when I come in and is great at her job! Friendly and quick service. Front desk does a great job as well.

Was this review helpful? Yes 1
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Patrick G, Thank you for taking the time to leave your feedback regarding our hotel. Gina very much appreciates the compliment as well as our front desk staff. We look forward to having you return again this month and every month so that we can continue to provide you with only the best of service. I apologize that you... More 

Senior Contributor
34 reviews 34 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2013

Rooms , service, food very good. I stay here every time I visit Schenectady and never disappointed. I am a fussy Easter, but the guys abd girls in restaurant do every thing they can do to accommodate my needs successfully, and the grilled salmon and white egg omelets sre excellent. Thanks guys.Forget the rest holiday inn Schenectady is the best

Was this review helpful? Yes 1
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear woodbadg, The entire staff thanks you for leaving your positive feedback regarding your recent stay with us. We have shared your comments with the staff and look forward to serving you again and again! Kind Regards, More 

Topeka, Kansas
Top Contributor
57 reviews 57 reviews
41 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 8, 2013

This hotel is just an average hotel. The outside appearance is fine, looks good. The lobby is nicely updated and very attractive. Then you get to your room, and they are dated. Don't get me wrong, everything worked, just older. The remote control for the TV for example didn't work half the time, the mattress was very stiff, giving me... More 

Was this review helpful? Yes
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear dkrug10042, Thank you for taking the time to leave your feedback regarding your recent stay at our hotel. We truly appreciate your opinion. We are happy to hear that although you felt the hotel was a little dated that everything did work to your standards and that the hotel was clean. As for the dated feel of the hotel... More 

Gardner, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 14, 2013

This is an old hotel...needs updating badly. Yes, the lobby smells like chlorine, but the pool is open and right next to the front desk. The pool area and bar were nice. The staff arefriendly and very accommodating. The room was clean..bathroom is very small..barely room for one person. AC unit blows right on the bed so the person on... More 

Was this review helpful? Yes 2
cassietravels, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear questionqueen25, Thank you for taking the time to leave your valuable feedback. You are correct and we will be completely reinventing our hotel to a Doubletree by Hilton. I have noted your concerns regarding the AC unit and this will be something we can look into during our renovations. While undergoing the renovations we will be changing our bathrooms... More 

Fairfax, Virginia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 7, 2013

My husband and I stayed here for one night before picking our daughter up from camp, from the outside the hotel looks very updated, but once in the room it had a very old look and most of the building smelled of chlorine from the inside pool. The neighborhood is an old commercial town, for what I was paying for... More 

Was this review helpful? Yes 2
cassietravels, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear bigbouvier, I just wanted to thank you for leaving your very valuable feedback regarding your last stay with us here. I apologize that you felt that our hotel rooms have an old look, we are about to undergo major renovations that will completely reinvent our hotel. We will be coming a Doubletree by Hilton and look forward to an... More 

Scarsdale, New York
Top Contributor
119 reviews 119 reviews
40 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed September 24, 2013

My boyfriend and I stayed here as a last resort. We were visiting his son who goes to school in Saratoga, but as it was the same weekend as Farm Aid, all the hotels in Saratoga and teh immediate area were sold out. This is not the typical kind of place we stay. The lobby smelled of chlorine, due to... More 

Was this review helpful? Yes 1
cassietravels, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear corsagi, Thank you very much for taking the time to leave your most valuable feedback regarding your recent stay. I certainly appreciate you going into detail because that helps us to improve things that you did not find up to standard. I have spoken to the front desk staff about not calling you back, the food and beverage staff... More 

Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 19, 2013

I stayed here for a one night just before leaving from USA. This is my stay here for third time in last few years. I prefer to stay here as it is very close to an Indian restaurant and it is very convenient for me as I usually do not drive in US. The only thing that I would like... More 

Was this review helpful? Yes
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Gopi R, Thank you very much for taking the time to review our hotel. We appreciate the feedback and always share it with our staff. We look forward to having you back as a valued guest in the future. Kind Regards, More 

Top Contributor
109 reviews 109 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 12, 2013

Staff. Cannot say enough good things about the staff with a few exceptions. In general the staff is wonderful here. While the hotel may be old, it has a huge restaurant and bar on site available to the hotel stayers and public alike. The rooms are fair and in good working order. The place is quite large inside with an... More 

Was this review helpful? Yes
Kate F, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Colbybutler, Thank you very much for taking the time to leave us your feedback. We certainly appreciate hearing about your experience here. We enjoy sharing the positive feedback with our staff and management. We look forward to seeing you again soon. Kind Regards, More 

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Additional Information about DoubleTree by Hilton Schenectady

Address: 100 Nott Terrace, Schenectady, NY 12308 (Formerly Holiday Inn Schenectady)
Location: United States > New York > Schenectady
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Schenectady 3*
Number of rooms: 182
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Also Known As:
Holiday Inn Schenectady Hotel Schenectady
Schenectady Holiday Inn

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