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All 11 Schenectady hotels

DoubleTree by Hilton Schenectady

3.0 of 5 Hotel   |   100 Nott Terrace, Schenectady, NY 12308 (Formerly Holiday Inn Schenectady)
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DoubleTree by Hilton Schenectady
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Ranked #3 of 11 hotels in Schenectady
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed November 25, 2013
jmartin45
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  • Reviews (147)
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147 people have reviewed this hotel

Traveler rating
    40
    50
    28
    12
    17
See reviews for
37
20
15
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
5 of 5 stars Reviewed November 25, 2013 via mobile

The hotel is dated which undoubtedly keeps their maintenance staff busy. I encountered some issues during my stay from the wifi my computer and TV. Each time the maintenance person came quickly and solved the issue. I was surprised how knowledgeable the maintenance person was about computers. He had my computer online in no time. Holiday Inn may be dated... More

Was this review helpful? Yes
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear jmartin45, Thank you so very much for taking the time to share your positive feedback about your stay. We do apologize for any issues you encountered during your visit with us, but are very happy to hear that not only were they resolved but resolved to your satisifaction. We have shared your comments with our stay as they love... More

Rochester, NY
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2013

I stay once a month. Hotel is average with average rooms. I like the availability of a bar after a long day. Gina is always there when I come in and is great at her job! Friendly and quick service. Front desk does a great job as well.

Was this review helpful? Yes 1
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Patrick G, Thank you for taking the time to leave your feedback regarding our hotel. Gina very much appreciates the compliment as well as our front desk staff. We look forward to having you return again this month and every month so that we can continue to provide you with only the best of service. I apologize that you... More

Senior Contributor
33 reviews 33 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2013

Rooms , service, food very good. I stay here every time I visit Schenectady and never disappointed. I am a fussy Easter, but the guys abd girls in restaurant do every thing they can do to accommodate my needs successfully, and the grilled salmon and white egg omelets sre excellent. Thanks guys.Forget the rest holiday inn Schenectady is the best

Was this review helpful? Yes 1
HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear woodbadg, The entire staff thanks you for leaving your positive feedback regarding your recent stay with us. We have shared your comments with the staff and look forward to serving you again and again! Kind Regards, More

Topeka, Kansas
Top Contributor
52 reviews 52 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 8, 2013

This hotel is just an average hotel. The outside appearance is fine, looks good. The lobby is nicely updated and very attractive. Then you get to your room, and they are dated. Don't get me wrong, everything worked, just older. The remote control for the TV for example didn't work half the time, the mattress was very stiff, giving me... More

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HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear dkrug10042, Thank you for taking the time to leave your feedback regarding your recent stay at our hotel. We truly appreciate your opinion. We are happy to hear that although you felt the hotel was a little dated that everything did work to your standards and that the hotel was clean. As for the dated feel of the hotel... More

Gardner, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 14, 2013

This is an old hotel...needs updating badly. Yes, the lobby smells like chlorine, but the pool is open and right next to the front desk. The pool area and bar were nice. The staff arefriendly and very accommodating. The room was clean..bathroom is very small..barely room for one person. AC unit blows right on the bed so the person on... More

Was this review helpful? Yes 2
cassietravels, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear questionqueen25, Thank you for taking the time to leave your valuable feedback. You are correct and we will be completely reinventing our hotel to a Doubletree by Hilton. I have noted your concerns regarding the AC unit and this will be something we can look into during our renovations. While undergoing the renovations we will be changing our bathrooms... More

Fairfax, Virginia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 7, 2013

My husband and I stayed here for one night before picking our daughter up from camp, from the outside the hotel looks very updated, but once in the room it had a very old look and most of the building smelled of chlorine from the inside pool. The neighborhood is an old commercial town, for what I was paying for... More

Was this review helpful? Yes 2
cassietravels, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear bigbouvier, I just wanted to thank you for leaving your very valuable feedback regarding your last stay with us here. I apologize that you felt that our hotel rooms have an old look, we are about to undergo major renovations that will completely reinvent our hotel. We will be coming a Doubletree by Hilton and look forward to an... More

Scarsdale, New York
Top Contributor
117 reviews 117 reviews
40 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed September 24, 2013

My boyfriend and I stayed here as a last resort. We were visiting his son who goes to school in Saratoga, but as it was the same weekend as Farm Aid, all the hotels in Saratoga and teh immediate area were sold out. This is not the typical kind of place we stay. The lobby smelled of chlorine, due to... More

Was this review helpful? Yes 1
cassietravels, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear corsagi, Thank you very much for taking the time to leave your most valuable feedback regarding your recent stay. I certainly appreciate you going into detail because that helps us to improve things that you did not find up to standard. I have spoken to the front desk staff about not calling you back, the food and beverage staff... More

Bangalore, India
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 19, 2013

I stayed here for a one night just before leaving from USA. This is my stay here for third time in last few years. I prefer to stay here as it is very close to an Indian restaurant and it is very convenient for me as I usually do not drive in US. The only thing that I would like... More

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HISchenectady, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Gopi R, Thank you very much for taking the time to review our hotel. We appreciate the feedback and always share it with our staff. We look forward to having you back as a valued guest in the future. Kind Regards, More

Top Contributor
81 reviews 81 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 12, 2013

Staff. Cannot say enough good things about the staff with a few exceptions. In general the staff is wonderful here. While the hotel may be old, it has a huge restaurant and bar on site available to the hotel stayers and public alike. The rooms are fair and in good working order. The place is quite large inside with an... More

Was this review helpful? Yes
Kate F, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Colbybutler, Thank you very much for taking the time to leave us your feedback. We certainly appreciate hearing about your experience here. We enjoy sharing the positive feedback with our staff and management. We look forward to seeing you again soon. Kind Regards, More

florida
Top Contributor
63 reviews 63 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed September 5, 2013

the hotel is very old but it is getting remolded soon. Staff is really great one of the best. BUT until it gets redone I wouldn't stay there.. Bathrooms are very tight rooms are clean, neat indoor pool , nice gym. see you after the remodel!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear fluakq, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More

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Additional Information about DoubleTree by Hilton Schenectady

Address: 100 Nott Terrace, Schenectady, NY 12308 (Formerly Holiday Inn Schenectady)
Location: United States > New York > Schenectady
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Schenectady 3*
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Also Known As:
Holiday Inn Schenectady Hotel Schenectady
Schenectady Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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Number of rooms
182

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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