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DoubleTree by Hilton Schenectady

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100 Nott Terrace, Schenectady, NY 12308 (Formerly Holiday Inn Schenectady)
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DoubleTree by Hilton Schenectady
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DoubleTree by Hilton Schenectady
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124 reviews from our community

Traveler rating
    34
    42
    21
    10
    17
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30
16
15
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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New York City, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 3, 2014

I went here when it was a Holiday Inn. Glad to see that they're a Double Tree now, as that chain honestly never disappoints. When I was there. The "spa" was never working, which wouldve been nice after a long day at work. The front desk could only say, "they're working on it" though I never saw that happening. I... More 

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Buffalo, New York
1 review
5 of 5 stars Reviewed June 11, 2013

A group of just about 30 college students traveled to the Holiday Inn Schenectady for a fundraiser. The hotel staff was more than accommodating to all our needs. This location does not serve a continental breakfast, much to our confusion; however, the kitchen staff served our group bagels and juice, with no request from us! The rooms were great and... More 

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1 review
3 of 5 stars Reviewed June 6, 2013

We decide to stay at this hotel because it was late, and usually Holiday Inns are very nice. This location is scary at night, I don't enjoy feeling like I'm about to be jumped. After traveling all day, we requested to have a quiet room, but instead had to listen to strange noises all night. Loud thumps and bumps were... More 

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IHGCare, Guest Relations Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear Mainetrip2013, Thank you for taking the time to write a review about your recent stay with us. Please accept my sincere apology for the room allocation and noise challenges you experienced during your stay. I have taken note of your valuable comments and rest assured, these will be used to monitor and improve the quality and services we offer... More 

Lancaster, Pennsylvania
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2013

I traveled to this hotel for business on May 23, 2013. I've stayed in a lot of hotels all over the world. In my view, a hotel has to have two key criteria: comfortable beds and excellent staff. This hotel has both. The front desk was quick to check me in, even though there was a minor issue with my... More 

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Knoxville, Tennessee, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2013

The staff at this hotel made a huge positive impression. When we reserved our room we did not realize that it did not include a refrigerator. A call to the front desk explaining that we needed a frig for my husbands insulin had a frig there in less than 5 minutes. This was followed by a call from the front... More 

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Philadelphia, Pennsylvania
Top Contributor
80 reviews 80 reviews
80 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 6, 2013 via mobile

Very clean rooms with excellent maid service. Beds are very comfortable. There is a gym and an indoor heated pool and spa which must be great in the winter. Very close to many restaurants, shops, and even a movie theatre. Also close to the Amtrak station.

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Kate F, General Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear R S, Thank you very much for taking time to leave your feedback. We are happy that you enjoyed the location, cleanliness and the service at our hotel as we strive to exceed your standards. We can tell by your tripadvisor status that you travel often and we certainly appreciate you staying with us. We look forward to having... More 

Brooklyn
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 3, 2013

I stayed at the Holiday Inn for a wedding. I was not aware that they had an indoor heated pool and exercise room, both of which I would have used if I brought the proper attire. The room was large and confortable. Service was great. I ordered a refrigerator and got it, along with a microwave, all without additional charge.... More 

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Kate F, Manager at DoubleTree by Hilton Schenectady, responded to this review

Dear shel29Brooklyn, Thank you very much for your valueable feedback. We certainly appreciate you sharing your experience. We hope that when you come back you will bring your bathing suit so you can enjoy our pool! We look forward to seeing you again soon. Thank you! More 

Brookhaven, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

My husband and I stayed here before attending a friends wedding. The staff was very helpful, the room was clean, quiet and well-maintained. We used the pool, hot tub and gym. The neighborhood features a lot of older architecture and is generally safe for walking which we did. We walked to a Indian restaurant which was wonderful. It's your basic,... More 

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New England, North Dakota
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 23, 2013

We stayed here in order to tour Union College, which is a two-block walk away. The hotel kindly let us leave our car in its parking lot, which was helpful since the college lots were crowded that day. The hotel is set back from the road and a bit difficult to see; similarly, you can't see the front desk when... More 

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Senior Contributor
32 reviews 32 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

great stay again.rooms clean although need more ac outlets, food great, best egg white omelet in the world, linda,Gina and team look after you , greet you and make sure the meal.is great, and the chef who I don't know, makes heart egg white omelette and grilled salmon, forget the rest Schenectady holiday inn's restaurant is the best

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