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DoubleTree by Hilton Schenectady

GreenLeadersSilver level
3.5 of 5
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100 Nott Terrace, Schenectady, NY 12308
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1 room 1 adult
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DoubleTree by Hilton Schenectady
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13 Reviews from our TripAdvisor Community

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Time of year
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upstate NY
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Only stayed one night but the hotel was very nice and modern. Located in downtown Schenectady, which is very old but looks like it's trying to come back. Hotel is multi-story. Very large lobby which opens to a lobby bar and restaurant. Has a fitness room and swimming pool which we did not use. Room has been renovated and is... More 

Helpful?
Thank L P
East Meadow, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Warm cookies on check in is a nice touch. I was with my daughter for a One night stay. Clean, great helpful staff, fast check In and out. Just open a few months. Clean beautiful pool and the workout equipment was good. Yes the bathroom is small but that doesn't bother me. The shower was strong and no waiting for... More 

Helpful?
Thank LisaandJimmy
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

We appreciate you taking the time to provide us with your thoughts about your most recent stay at our property. We are glad to hear you enjoyed your stay and we appreciate your kind comments about our staff. We take great pride in offering the best service. We hope you come stay with us again! More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel for a reasonable price. Very close to Union College where my daughter was playing a basketball game - great location if you are visiting the school for any reason. Staff was extremely helpful with all my needs and hotel was very clean.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank pjmfromri
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for your loyalty and choosing to stay with us during your recent visit to Schenectady! We are so glad your experience earned us your 5-star recommendation to fellow travelers. We look forward to your next stay with us. More 

Ambler, PA
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here several times since the hotel opened, and overall the experience has been positive. There are some definite quality issues despite the fact that it's a brand new hotel, such as peeling wallpaper, a refrigerator compressor in the bar area that was clearly failing (probably installed second-hand), etc. The only real problem we had was at breakfast, where... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank GolfNGuitarNut
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for your feedback regarding your recent stay with us. Guest satisfaction is our top priority and our utmost concern. On behalf of the DoubleTree Schenectady, I sincerely apologize that your experience did not reflect this. Thank you for bringing these concerns and issues to our attention and we will immediately be reviewing this with our Managers and Department... More 

Level Contributor
178 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I typically don't like using the Pro/Con method for my reviews, but this hotel merits it. To be clear, this is a good place to stay however there are some things they need to work on. PROS 1) Cleanliness-This place is spotless. The entire place smells fresh and everything from the parking lot to the bathroom is kept in great... More 

Helpful?
Thank Tampachris25
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

We appreciate you taking the time to provide us with your thoughts about your most recent stay with our property. Thank you for your detailed feedback and please know we take all matters in all extreme seriousness. Guest satisfaction is our utmost concern and we sincerely apologize that your experience did not reflect this. Thank you for taking the time... More 

babylon, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

excellent - brand new! would recommend close to union college nice big new rooms! nice staff bar is very quiet, price reasonable would stay there again and again recommend it! gym is typical but new, pool is standard (no hot tub however)

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert L
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

We appreciate you taking the time to provide us with your thoughts about your most recent stay with our property. We are glad to hear you enjoyed your stay and we appreciate your kind comments. We hope to see you soon! More 

Schenectady, New York
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

Saw the New Motel on local tv news during their ribbon cutting with the Chamber of Commerce. Looked like a great place to check out for a meal or adult beverage and to suggest to My out of town Visitors if I liked the Motel. The Staff is Great! The Front Desk Crew of Kai, Sarah, Kelsey and the rest... More 

Helpful?
Thank bear854
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

Our entire staff would like to take this opportunity to thank you for your feedback about our property. Our pride is in the value of service we offer each and every guest especially loyal guests. We are so glad that you enjoyed your visit with us and hope to see you again soon. We will certainly pass along your praises... More 

Westport, United States
2 reviews
5 of 5 stars Reviewed December 30, 2015

The staff at this DoubleTree were very helpful and polite. I am employed by the State of New York and my job requires me to travel. Staff of the DoubleTree offered the government rate ($120) without hesitation. I appreciate the company's willingness to provide top-quality accommodations to the government-employed traveler.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scott A
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for taking the time to review your experience for the TripAdvisor community. We're pleased to hear that you enjoy our hotel and staff helped make your stay enjoyable. We value your loyalty and thank you again for providing your valuable feedback! More 

Glover, United States
1 review
5 of 5 stars Reviewed December 23, 2015

A very recently renovated place to stay and renovated to perfection for our tastes. We could not have been happier with our choice. The staff was helpful and attentive to a very comfortable level; not overly concerned. We did not use most of the amenities available and so can't address those.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ryk L
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

We appreciate you taking the time to provide us with your thoughts about your most recent stay with our property. We are glad to hear you enjoyed your stay and we appreciate your kind comments. We hope to see you soon! More 

Schenectady, United States
1 review
5 of 5 stars Reviewed December 21, 2015

Swimming in the pool helped to relax me before bed. Comfortable bed and was right to sleep. Could hear others showers running but did not interfere with my sleep. Check-in and checkout were smooth and seamless. Friendly staff throughout my stay. Easy to locate and no hassles to get into or out of the parking lot. Close to main routes... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Suzanne Ms E
ManagerSchenectady, Manager at DoubleTree by Hilton Schenectady, responded to this review

We are so glad to hear you enjoyed your stay with us at our new hotel! We appreciate your 5-star recommendation to fellow travelers and feedback about our property. We value your business and hope to host your next visit! Thank you More 

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