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All 6 Saugerties hotels

Comfort Inn Saugerties

2.0 of 5 Hotel   |   2790 State Route 32, Saugerties, NY 12477
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Comfort Inn Saugerties
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Ranked #4 of 6 hotels in Saugerties
A recent review
3 of 5 stars Reviewed February 10, 2014
David K Woodmere, New York, United States
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86 people have reviewed this hotel

Traveler rating
    13
    22
    27
    10
    14
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26
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Woodmere, New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 10, 2014

After reading some of the reviews on this inn, I was a little concerned about staying there, although the more recent reviews seem to have gotten better. We had nice clean room with two queen beds and flat screen TV. We were very satisfied with the cleanliness of the room. No significant smells. Bathroom was fine. Reasonably up to date... More

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you very much for taking the time to review our Hotel. We are all so pleased that we met your expectations and delivered an overall good stay. Please tell your friends and come stay with us any time you visit Saugerties,NY. Again...Many Thanks! More

Glen Mills, Pennsylvania
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 8, 2014

We never got a chance to stay in this hotel, but I will tell you they have a lousy cancellation policy. We had booked a room because we thought we might need to leave early for our ski trip to Vermont because there was a possibility of snow in our area. But the weather forecast changed and we didn't need... More

Was this review helpful? Yes 5
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that you do not agree with our Cancellation policy. Your reservation was booked on line and you were advised that we had this policy in place. Again we are sorry but there is nothing else that can be done. More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 30, 2014

We had stayed at this establishment many years ago & it was nice.....NOT ANY MORE! Our first room had a toilet that would not flush, shower curtain was filthy (mold and soap scum) the mini frig freezer section was covered in ice - no room to store anything. The night manager changed our room. In the second room the toilet... More

Was this review helpful? Yes 6
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

After reading your review I was confused that THREE rooms could all have the same problems. But that was what you stated. I am truly sorry that you had so much go wrong with your last stay. We are in the process of remodeling the entire hotel and hope you will give us one more chance and stay with us... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

I stayed at this Comfort Inn in saugerties ny about a year ago. It was quite pleasant the first time, The second time, I couldnt have asked for a better experience. The desk clerk Corey was more than helpful, he went above and beyond to make my stay enjoyable! My room was immaculate, the beds are the best beds ive... More

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank You...Thank You.....For all your wonderful comments! I am happy that our staff was so efficient to meet your every needs. It is always a pleasure to greet a returning guest and make sure that they have a great stay once again. Again....Thank You...... More

Cleveland, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 2, 2014

Obviously, the hotel was very short staffed. We tried to check-in at 3:30pm and were told our room wasn't ready yet, so we had to wait in the lobby. The next morning, I went to the front desk to get more towels (we only had 2 bath, 2 hand towels, and 2 wash cloths) and they said "I'm sorry but... More

Was this review helpful? Yes 7
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that your stay was not as good as your last, I never received your voice mail. Yes it is true that that weekend half of the housekeeping staff was out sick. I am sorry again that your room was not ready when you arrived.. It was a big ski weekend and almost all the rooms in... More

Atlanta, Georgia
1 review
4 of 5 stars Reviewed December 7, 2013

I have never been to a Comfort Inn before so I was weary based on the comments but I have to say, my stay was very good. I'd go back if I have work in the area again. The room and bathroom were clean (small stain on the carpet but not a big deal). The shower water was hot and... More

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank You so much for your kind review. I hope you will stay with us many times in the future. More

VALATIE
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 27, 2013

Talk about no frills. No elevator, no vending machines, no coffee past 10am, staff not helpful at all. I went to the desk looking for a vending machine for a beverage. No machines, the desk had bottled water for 1.25, I only had 1 dollar cash and a card. No go.......had to drink tap water. No one informed us there... More

Was this review helpful? Yes 10
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that you missed breakfast. There were signs at the front desk and in your room which displayed the breakfast hours. I guess you didn't see them. Coffee is always available at the breakfast counter. Yes it is true that we don't have an elevator... But we are having one installed in the beginning of next year.... More

Wayland, Massachusetts, United States
Top Contributor
50 reviews 50 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 14, 2013

Had just come from two nights in an Econo Lodge in the area, paid twice the price for 1/2 as good a facility. The lobby and breakfast areas are well done. The rooms have good furniture and are of adequate size. could use some new sheets and of course it is on the highway so there is some noise. Ask... More

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

The entire staff thanks you for your kind comments. We love to hear from great guests like yourself. Thank You Again ! More

Central Square, New York
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed for one night with our dog. The bed was comfortable and the room was clean. The television worked well. The bathroom was clean and we had no trouble using the shower as others seemed to have in their reviews. The hotel staff was very nice. They have plenty of grass for walking the dog. The price of the room... More

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hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was a pleasure to read your review. Thank you. Please come back and also tell your friends about this Comfort Inn. More

Middletown, Delaware
Top Contributor
61 reviews 61 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 6, 2013 via mobile

Let's start with the good. Convenient location-right off Thruway exit and central to a lot of Catskill sites. Close to our family wedding site. Kind of pricey for mediocre. Place is not being maintained well. Free breakfast was below average. Not enough seating for eating. Municipal water has funky smell. We use Comfort Inns a lot. This was my least... More

Was this review helpful? Yes 3
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for your comments. We take them very seriously and that is the way we can improve. Our breakfast is the standard one served in all Comfort Inns. Yes you are correct that the seating area is small. In the beginning of next year we plan to expand its size. More

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Additional Information about Comfort Inn Saugerties

Also Known As:
Comfort Inn Saugerties Hotel
Comfort Inn Saugerties Hotel Saugerties
Saugerties Comfort Inn
Address: 2790 State Route 32, Saugerties, NY 12477
Phone Number:
Location: United States > New York > Catskill Region > Saugerties
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Saugerties
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Saugerties 2*
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