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Comfort Inn Saugerties

2.0 of 5
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2790 State Route 32, Saugerties, NY 12477
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Comfort Inn Saugerties
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Ranked #4 of 6 Hotels in Saugerties
A recent review
4 of 5 stars reviewed 1 week ago
DanelleFCG G Groveland, Massachusetts
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Groveland, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel cleanliness is the first priority for me when I travel, and the Comfort Inn Saugarties did not disappoint. The hallway and room carpets still smell brand-new and it was refreshing and wonderful to stay in a place that did not reek or even hint of cigarette smoke. I was very stressed during my trip to this area, and in... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I was so pleased to hear that your lost wallet was returned to you by one of our staff.Please always stay with us when you visit the area, and THANK YOU FOR ALL YOUR KIND COMMENTS. More 

East Rockaway, New York
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Only drawback was that it was close to thruway. Road noise was not an issue for us. Construction was done - so discount those reviews. Rooms were clean , and front desk staff was great. All on all, just fine. Breakfast ok and plentiful. Good restaurant recommendations.

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It truly was a pleasure to read your comments about our hotel. Thank you very much. More 

1 review
1 of 5 stars Reviewed May 23, 2015

Avoid this place. It was the worst hotel experience I have ever had. When we entered our room it reeked of smoke even though it is supposed to be a smoke free hotel. The bathroom was dirty with a big ring in the toilet. I had some work to do in the morning so I put up the do not... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that your stay was not acceptable. I can only guess that possibly a previous guest was smoking in the room. When a do not disturb sign is on a guest room ,we have to honor your wishes. Please reconsider your feeling and give us another chance if you return to Saugerties. More 

Travelers are raving about these Saugerties hotels

Level Contributor
138 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed January 28, 2015

I visited this are Feb 2014 to go to Hunter Mtn. and I must say the lobby was nice, and even though the left side of the place was under construction, there was no reason for any disruption. The staff were friendly. Will come back if near the area.

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We were pleased to hear you felt you received excellent service during your last stay. As we have stated before all of the hotels renovations are complete. when you visit the area again...please stay with us. Thank You...... More 

New York City, New York
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 1, 2015

I guess some of the negative reviews centered around the renovations and I can see that, but we visited Christmas night and got an extra gift with a fully renovated Comfort Inn and a great room with a luxurious king sized bed!! A very nice, update room - clean and modern, as was the facility - definitely a place I... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are all so pleased that we make your Christmas a little bit better. Thank you for your Great comments. Please tell all your friends about us. More 

Staten Island
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 23, 2014

I have stayed at this property in the past. It was nice. On our way to Windham Mt ski area, we stayed again at this property yesterday. The two rooms we rented were totally refurbished. They were nice before, but now excelled. The mattress and bedding were very comfortable. The linens were of very good quality, manufactured from 1888 mills... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was a pleasure to read your kind review. We have finished our renovations and would like to thank all of our guests who were so patient and understanding during this time. Thank You Again. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

This hotel is nearing completion of a renovation. There was outside work being done but during the hours we were there (weekend 9p - 8a). Rooms are newly decorated and nicest I've seen at a Comfort Inn. The hotel was clean! Beds were comfortable. The staff at the desk was very nice and friendly. We even changed rooms because of... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you so much for acknowledging the efforts of our staff to make you feel comfortable and welcomed. It is wonderful to hear of the great impression we made with our amenities and services. We are so glad that your stay was plesant and we look forward to seeing you again! More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 8, 2014

We recently wanted to enjoy fall foliage so we took a back road country ride to Saugerties. It had been raining for most of our trip so when we arrived we decided To check in to the Comfort Inn hotel in Saugerties. Big mistake. Construction site, They put us in a room right next to where they were installing a... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that I was not working the day that you checked out of the hotel. I am also sorry that the construction of the new pool created noise. We all are truly sorry that you didn't have an enjoyable stay at our hotel. We are at the end of our renovations and hope the next time you... More 

New York City, New York
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 1, 2014

The new and improved Comfort Inn has piqued our interest. We have stayed there before the current redo and it was OK. But now things are simpy so much better!! Yes, some things were out of place with construction. But they trying hard by putting in more front parking, adding more rooms, better front entrance and a pool. We wanted... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Our entire staff would like to thank you for taking the time to write a good review about our hotel. We are almost finished with our renovations and truly thank all of our guest for their patience. We will be addressing the staff that they must be away from all entrances if they are going to smoke. More 

Ephrata, Pennsylvania
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed October 22, 2014

I am a Choice Hotels Member and I stay in Comfort Inn's about 40 nights a year. This is truly one of the worst Comfort Inn's I have stayed in. Very disappointing and I will be letting Choice Hotels know how I feel as well. The hotel is under construction for renovations so you could maybe overlook the common areas... More 

Was this review helpful? Yes 3
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. It is true we are going through the end of our construction and we are finalizing each last details. Please be assured... More 

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