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All 6 Saugerties hotels

Comfort Inn Saugerties

2.0 of 5 Hotel   |   2790 State Route 32, Saugerties, NY 12477
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Ranked #4 of 6 Hotels in Saugerties
A recent review
5 of 5 stars reviewed 2 days ago
SBPCEAP Staten Island
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104 reviews from our community

Traveler rating
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    31
    14
    19
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29
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Staten Island
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this property in the past. It was nice. On our way to Windham Mt ski area, we stayed again at this property yesterday. The two rooms we rented were totally refurbished. They were nice before, but now excelled. The mattress and bedding were very comfortable. The linens were of very good quality, manufactured from 1888 mills... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed November 9, 2014

This hotel is nearing completion of a renovation. There was outside work being done but during the hours we were there (weekend 9p - 8a). Rooms are newly decorated and nicest I've seen at a Comfort Inn. The hotel was clean! Beds were comfortable. The staff at the desk was very nice and friendly. We even changed rooms because of... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you so much for acknowledging the efforts of our staff to make you feel comfortable and welcomed. It is wonderful to hear of the great impression we made with our amenities and services. We are so glad that your stay was plesant and we look forward to seeing you again! More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 8, 2014

We recently wanted to enjoy fall foliage so we took a back road country ride to Saugerties. It had been raining for most of our trip so when we arrived we decided To check in to the Comfort Inn hotel in Saugerties. Big mistake. Construction site, They put us in a room right next to where they were installing a... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that I was not working the day that you checked out of the hotel. I am also sorry that the construction of the new pool created noise. We all are truly sorry that you didn't have an enjoyable stay at our hotel. We are at the end of our renovations and hope the next time you... More 

New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 1, 2014

The new and improved Comfort Inn has piqued our interest. We have stayed there before the current redo and it was OK. But now things are simpy so much better!! Yes, some things were out of place with construction. But they trying hard by putting in more front parking, adding more rooms, better front entrance and a pool. We wanted... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Our entire staff would like to thank you for taking the time to write a good review about our hotel. We are almost finished with our renovations and truly thank all of our guest for their patience. We will be addressing the staff that they must be away from all entrances if they are going to smoke. More 

Ephrata, Pennsylvania
Top Contributor
64 reviews 64 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 22, 2014

I am a Choice Hotels Member and I stay in Comfort Inn's about 40 nights a year. This is truly one of the worst Comfort Inn's I have stayed in. Very disappointing and I will be letting Choice Hotels know how I feel as well. The hotel is under construction for renovations so you could maybe overlook the common areas... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. It is true we are going through the end of our construction and we are finalizing each last details. Please be assured... More 

Lakewood, New Jersey
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 14, 2014

After hours of traveling, we arrived to find hotel under construction. Construction material littered complete outside and we couldn't find entrance. Horrible. Fortunately, we were able to get refund immediately Don't care what rooms looked like if you had to maneuver thru all that construction debres.

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are sorry that you felt you could not stay with us because of the construction on the hotel. I wish while you were here you would have taken the time to see our beautiful new rooms. We immediately gave you a refund because your were not happy. Please give us another chance if you visit our area again in... More 

connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 13, 2014

Upon arrival my husband and I were quite startled to find the hotel under major construction and renovation. Construction materials were scattered everywhere, the front entrance was boarded up and we had to enter through the rear of the hotel, doors to the outside on the stairwells were left open at night! Workers began pounding away at 8am. No on... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for taking the time to complete our survey and share your experience! Your satisfaction and enjoyment are very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. We are almost finished with our renovations and truly understand that they caused you to have an unpleasant stay. We... More 

North Babylon, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 29, 2014

Upon arriving we found the place was still under construction after being told that it would be done by the end of September, We were given a room on the first floor which was fine BUT the windows were covered on the outside with plastic so we couldn't see out or open the windows. We were inundated with flies, at... More 

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are truly sorry that you didn't have an enjoyable stay at our hotel. We are at the end of our renovations and hope the next time you visit our area you will give us another chance. More 

Forest Hills, New York
Top Contributor
209 reviews 209 reviews
66 hotel reviews
252 helpful votes 252 helpful votes
3 of 5 stars Reviewed September 28, 2014

We booked this hotel hoping the much needed face lift would be complete, and sadly it continues but happily it is almost complete. Most rooms have been renovated and are very clean and comfortable, more on this later. The indoor pool, I was told is scheduled to be completed by the end of October. Hopefully, no worries about carrying heavy... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Our entire staff would like to thank you for taking the time to write a good review about our hotel. We are almost finished with our renovations and truly thank all of our guest for their patience. More 

New York City, New York
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

Front desk people were courteous. A Buffet breakfast-microwaved eggs and sausages, milk and dry cereal, oatmeal, make your own waffles, a juice dispenser.. Price-reasonable for two queen size beds, free wi-fi, air-conditioned, non smoking.. Only thing: dusty under construction.. The left wing is still being renovated. They are planning to put a fitness room and a swimming pool. The parking... More 

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for writing a favorable review about our hotel. As I have said before we are almost finished upgrading our entire hotel and hope our guests will take that into consideration. More 

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Additional Information about Comfort Inn Saugerties

Address: 2790 State Route 32, Saugerties, NY 12477
Phone Number:
Location: United States > New York > Catskill Region > Saugerties
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Saugerties 2*
Number of rooms: 65
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Also Known As:
Comfort Inn Saugerties Hotel Saugerties
Saugerties Comfort Inn

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