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All 6 Saugerties hotels

Comfort Inn Saugerties

2.0 of 5 Hotel   |   2790 State Route 32, Saugerties, NY 12477
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46%
Ranked #4 of 6 hotels in Saugerties
A recent review
5 of 5 stars reviewed 5 days ago
john s Chicago, Illinois
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93 people have reviewed this hotel

Traveler rating
    15
    22
    28
    12
    16
See reviews for
28
12
11
17
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was a disaster. When we made our reservations we were not told that the hotel is undergoing renovation. There was no pool or fitness facility. We were not informed of this. The vending machines were broken. The continental breakfast was uneatable. Powered eggs and only sugared cereal. Please don't stay here. Wait till all the work is completed.

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are very sorry but our Web Page advertises that we are doing construction. It also states that the fitness room and pool are under construction. I am sure on your next visit everything will be perfect. More

MD USA
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel may be fine when the construction is over, but as of mid-August the parking lot and exterior of the hotel were a mess!!! Arrived late and night and only entrance open during construction is at the back of hotel. No parking near the back entrance because construction materials and debris took up a third of the parking spaces.... More

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I can only say that we are truly sorry for all the construction on the outside of the building. In a few more week everything will be done including new additional rooms and an indoor pool. Please come back then and stay in a beautiful new hotel. More

Chicago, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay at this comfort Inn every 6-8 months for business. It never fails to bring a smile to my face! This time they were under construction (great updates may i add!!!) My usual room had already been renovated and it was fantastic!! Great new bathrooms, still have the best beds ive ever slept on. The updates to the lobby... More

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for staying with us when ever you visit Saugerties. It is a pleasure to have loyal guests like yourself. I am pleased that you liked all of our renovations. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Under construction but my stay was great. Housekeeping was outstanding and a very friendly staff. Desk clerk james was kind of a whiner but a nice ginger. Will return soon! Thank you for a great stay!!!!!!!!

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for your kind review. It is our pleasure to take care of great guests like youself. More

Madison, Connecticut
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hotel is filthy. Dirty sheets on the bed. Non-existent housekeeping. Not worth it.Complained about sheets I was given new ones to put on myself. No one vacums the rooms or common areas. Complained to corporate received an email saying sorry but it was late and housekeeping was not on duty.

Was this review helpful? Yes 3
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that your sheets were soiled as you say they were. Yes it is true that during our renovations the hallways are constantly getting dirty....but we do vacuum them as needed. This problem occurred when you first checked in on 7/16/14. You are staying 18 nights with us. I guess the rest of your stay was to... More

Saugerties, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 23, 2014

My family and I stayed here as we prepared to move out of NY. We chose Comfort Inn because of its pet friendly policy. I went in person to make the reservation and the staff was more than accommodating. They even asked if I had anything such as AAA or AARP so I could receive additional discounts. I knew the... More

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I was pleased to hear that all of the staff was friendly and attentive to you. I"m sorry that you felt the room was small, but there is nothing we can do to make your type of room larger. Please be advised that we do have much larger rooms, so when you come back please request one of our leisure... More

crazielcutie
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 7, 2014

I stayed at the Comfort Inn this past weekend. Upon booking, I was not informed that any construction would be going on-instead, I was left to find out upon arrival. The whole parking lot was filled with trucks/construction debris. I walked through sheet-rock dust and concrete floors covered in glue to the front desk. Upon check-in, they attempted to put... More

Was this review helpful? Yes 3
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that you were upset with our renovations that were in process improve our hotel. We clearly advertised on our web page that we were doing renovations. I guess you didn't notice it. Please come back and stay with us on your next visit to the area. You will find a completely brand new hotel. More

Woodmere, New York, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 10, 2014

After reading some of the reviews on this inn, I was a little concerned about staying there, although the more recent reviews seem to have gotten better. We had nice clean room with two queen beds and flat screen TV. We were very satisfied with the cleanliness of the room. No significant smells. Bathroom was fine. Reasonably up to date... More

Was this review helpful? Yes 3
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you very much for taking the time to review our Hotel. We are all so pleased that we met your expectations and delivered an overall good stay. Please tell your friends and come stay with us any time you visit Saugerties,NY. Again...Many Thanks! More

Glen Mills, Pennsylvania
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 8, 2014

We never got a chance to stay in this hotel, but I will tell you they have a lousy cancellation policy. We had booked a room because we thought we might need to leave early for our ski trip to Vermont because there was a possibility of snow in our area. But the weather forecast changed and we didn't need... More

Was this review helpful? Yes 8
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that you do not agree with our Cancellation policy. Your reservation was booked on line and you were advised that we had this policy in place. Again we are sorry but there is nothing else that can be done. More

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 30, 2014

We had stayed at this establishment many years ago & it was nice.....NOT ANY MORE! Our first room had a toilet that would not flush, shower curtain was filthy (mold and soap scum) the mini frig freezer section was covered in ice - no room to store anything. The night manager changed our room. In the second room the toilet... More

Was this review helpful? Yes 8
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

After reading your review I was confused that THREE rooms could all have the same problems. But that was what you stated. I am truly sorry that you had so much go wrong with your last stay. We are in the process of remodeling the entire hotel and hope you will give us one more chance and stay with us... More

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Additional Information about Comfort Inn Saugerties

Address: 2790 State Route 32, Saugerties, NY 12477
Phone Number:
Location: United States > New York > Catskill Region > Saugerties
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Saugerties 2*
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Also Known As:
Comfort Inn Saugerties Hotel Saugerties
Saugerties Comfort Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
65

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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