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Comfort Inn Saugerties

2.0 of 5
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2790 State Route 32, Saugerties, NY 12477
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Comfort Inn Saugerties
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Ranked #4 of 6 Hotels in Saugerties
A recent review
3 of 5 stars reviewed 5 days ago
mittmott NY
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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NY
Level Contributor
156 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When you walk in it looks very nice as it has been redone. Rooms are very small as is the bathroom. No counter space to put your toiletries. Problem is housekeeping is slacking, at least in the room I was in on the first floor. Coffee pot had something sticky on the top, and the rest of it was full... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for advising us of the problems you experienced . The housekeeping issues will be addressed with the staff and will be corrected. I was pleased you were happy with the rest of your stay. More 

Brooklyn, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I barely remember staying here, even though it was just 10 days ago. It was fine. Everything worked. The bed was comfortable. The breakfast was the usual Comfort Inn breakfast. We stayed on the side of the building away from the Thruway so it was quiet.

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that you forgot us already. Did you stay at many hotels in the last month? I was pleased to hear that you found your stay with us satisfactory. When you stay in Saugerties NY, please always stay with us. Thank You! More 

Chicago, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me tell you! This hotel with the new renovations its absolutely stunning! Where to start? The new lobby is beautiful! They added a pool since the last time i stayed that is breath taking. The gentlemen that checked me in, i believe his name was Corey was more than accommodating and went above and beyond for me. He gave... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It is always a pleasure to receive a review like the one you posted. We truly try to make each guest have all of their needs met. Thank you from the entire staff. More 

Groveland, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 25, 2015

Hotel cleanliness is the first priority for me when I travel, and the Comfort Inn Saugarties did not disappoint. The hallway and room carpets still smell brand-new and it was refreshing and wonderful to stay in a place that did not reek or even hint of cigarette smoke. I was very stressed during my trip to this area, and in... More 

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I was so pleased to hear that your lost wallet was returned to you by one of our staff.Please always stay with us when you visit the area, and THANK YOU FOR ALL YOUR KIND COMMENTS. More 

East Rockaway, New York
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

Only drawback was that it was close to thruway. Road noise was not an issue for us. Construction was done - so discount those reviews. Rooms were clean , and front desk staff was great. All on all, just fine. Breakfast ok and plentiful. Good restaurant recommendations.

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It truly was a pleasure to read your comments about our hotel. Thank you very much. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 23, 2015

Avoid this place. It was the worst hotel experience I have ever had. When we entered our room it reeked of smoke even though it is supposed to be a smoke free hotel. The bathroom was dirty with a big ring in the toilet. I had some work to do in the morning so I put up the do not... More 

Was this review helpful? Yes 1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that your stay was not acceptable. I can only guess that possibly a previous guest was smoking in the room. When a do not disturb sign is on a guest room ,we have to honor your wishes. Please reconsider your feeling and give us another chance if you return to Saugerties. More 

Level Contributor
162 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed January 28, 2015

I visited this are Feb 2014 to go to Hunter Mtn. and I must say the lobby was nice, and even though the left side of the place was under construction, there was no reason for any disruption. The staff were friendly. Will come back if near the area.

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We were pleased to hear you felt you received excellent service during your last stay. As we have stated before all of the hotels renovations are complete. when you visit the area again...please stay with us. Thank You...... More 

New York City, New York
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 1, 2015

I guess some of the negative reviews centered around the renovations and I can see that, but we visited Christmas night and got an extra gift with a fully renovated Comfort Inn and a great room with a luxurious king sized bed!! A very nice, update room - clean and modern, as was the facility - definitely a place I... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are all so pleased that we make your Christmas a little bit better. Thank you for your Great comments. Please tell all your friends about us. More 

Staten Island
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 23, 2014

I have stayed at this property in the past. It was nice. On our way to Windham Mt ski area, we stayed again at this property yesterday. The two rooms we rented were totally refurbished. They were nice before, but now excelled. The mattress and bedding were very comfortable. The linens were of very good quality, manufactured from 1888 mills... More 

Was this review helpful? Yes 2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was a pleasure to read your kind review. We have finished our renovations and would like to thank all of our guests who were so patient and understanding during this time. Thank You Again. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

This hotel is nearing completion of a renovation. There was outside work being done but during the hours we were there (weekend 9p - 8a). Rooms are newly decorated and nicest I've seen at a Comfort Inn. The hotel was clean! Beds were comfortable. The staff at the desk was very nice and friendly. We even changed rooms because of... More 

Was this review helpful? Yes
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you so much for acknowledging the efforts of our staff to make you feel comfortable and welcomed. It is wonderful to hear of the great impression we made with our amenities and services. We are so glad that your stay was plesant and we look forward to seeing you again! More 

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