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Howard Johnson Inn - Saugerties

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2764 Route 32, I-87 Exit 20, Saugerties, NY 12477
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Howard Johnson Inn - Saugerties
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400 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Inn - Saugerties
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Knoxville
1 review
3 of 5 stars Reviewed October 21, 2015

We asked for a quiet room and we were happy with the room UNTIL 11 pm when the jackhammers and construction sounds from the highway pounded on for 2 hours.

Review collected in partnership with Howard Johnson

Helpful?
Thank jet748
saugertieshojo, Guest Relations Manager at Howard Johnson Inn - Saugerties, responded to this review

Hello jet748, I apologize that the construction work near our establishment had disturbed your rest. I hope that we were able to at least make up for it with our services and accommodations. Thank you for your feedback and I hope that on your next visit the construction will be finished by then and you will certainly have a good... More 

Hilton Head, South Carolina
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 21, 2015

The access from the thruway was certainly easy enough. And we had no wait at check-in which was a bit early. We were on the side away from the thruway. I think if road noise bothers you, this may not be the place for you. There were enough towels, etc. for the three of us. I wouldn't want to spend... More 

Helpful?
Thank Terry P
saugertieshojo, Guest Relations Manager at Howard Johnson Inn - Saugerties, responded to this review

Hello Terry P, Thank you for your feedback. Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write such a thorough and revealing review. I hope that your overall stay was worth the value and we look forward for your next visit. More 

Travelers are raving about these Saugerties hotels

Oneonta, New York
1 review
3 of 5 stars Reviewed October 13, 2015

Hi My room (1st floor, midway down hall, facing Thruway) had a very strong odor of mildew. After a while I could see the wall paper by the top right corner of the window pealing away. I assume that was causing the smell. I arrived late and left early so I did not bother to contact the front desk. Not... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank 235williamy
saugertieshojo, Guest Relations Manager at Howard Johnson Inn - Saugerties, responded to this review

Hello 235williamy, Thank you very much for your constructive review of your recent experience at our hotel. We will certainly forward your comments to our management so that they can further evaluation but we will certainly notify our housekeeping staff immediately regarding this issue as we want to ensure that all rooms will be well presentable for our guests. We... More 

Liverpool, New York
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 12, 2015

Biggest complaint ? Refusal to honor AAA at the desk. Must be acknowledged at time of reservation. A rather large unfriendly sign at the desk reinforces this policy. They are obviously used to facing this complaint and all your argueing falls on deaf ears. I learned this the hard way. We had our choice at check in of a Smoking... More 

Helpful?
Thank OchsFan
saugertieshojo, Guest Relations Manager at Howard Johnson Inn - Saugerties, responded to this review

Hello OchsFan, I apologize if you were not welcomed properly by our front desk during your check in. I assure you that we value our guests here at Howard Johnson Inn and I will certainly forward your concerns to our management in order to address it accordingly and ensure that our front desk will prioritize our guests appropriately. Thank you... More 

Egg Harbor Township, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 10, 2015 via mobile

Stayed 1 night to see foliage the next day. Check- in person was friendly. We stayed on the 2nd floor- hallway carpet looked new! The room also looked recently renovated. We did hear traffic, but that is part of the character of motels. It is set back from the road. Bed and linen were clean and comfortable! We enjoyed the... More 

Helpful?
Thank cgw2
saugertieshojo, Guest Relations Manager at Howard Johnson Inn - Saugerties, responded to this review

Hello cgw2, Your high star review means a lot to us! We are pleased that we were able to thoroughly provide you with your accommodation needs during your trip. On behalf of our entire staff, thank you for your feedback and we hope to see you again when your travels bring you back to the area! More 

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