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Diamond Mills Hotel

25 South Partition Street, Saugerties, NY 12477
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Certificate of Excellence 2014
Diamond Mills Hotel
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Diamond Mills Hotel
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83 reviews from our community

Traveler rating
    43
    25
    3
    4
    8
See reviews for
29
33
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My daughter and me chose this property to spend a night out of NYC the bed outstanding ,the room was impeccable ,the radiant floor in the bathroom was already turn on for us ,the view magnificent ,the staff super helpful we had diner at the hotel taverna excellent service amazing food the lobster corn chowder a winer !!! please take... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 1, 2014

I cannot imagine how in this day and age this level of rudeness is still tolerated anywhere. And it's not like there aren't other choices for people to have their weekend getaways. I'm not sure if the owner is aware of how rude their front desk staff is - these people actually don't care if you book with them or... More 

Was this review helpful? Yes 4
West Chester, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

We were here in a place we would not come to and during a very busy time of our lives. We drove four hours to get there. We left relaxed and rested. The staff was personalized. It was our anniversary and they left us a nice surprise in our room. We have several children and my husband came up later.... More 

Was this review helpful? Yes 2
Southern California
Top Contributor
191 reviews 191 reviews
44 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed September 10, 2014

Beautiful room, beautiful bath room, the view is perfect, wonderful restaurant. All the big things are great; the little things escape them and bother me. The wine and cheese afternoon program was wonderful, except they were 20 minutes late in getting ready. The grounds are nice but there are weeds everywhere. The staff is friendly but you are very aware... More 

Was this review helpful? Yes 1
New York
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

We had our wedding at the Diamond Mills earlier this year. My guests and vendors are still sharing stories about disorganization, rude staff (mostly upper management) and lack of 'care' being so evident in how the bridal party was treated. As the bride/groom we'll be writing a much more detailed review on wedding wire! Beware. The only positive thing about... More 

Was this review helpful? Yes 3
Liverpool, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 7, 2014

I was in a friends wedding last month. While I loved the hotel staff and beautiful venue, the upper management could all use a lesson in customer service. The wedding planner was extremely unfriendly and rude and spoke down to us all weekend. She didn't lift a finger to help with anything. At the end of the night they immediately... More 

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1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 2, 2014

I can't even begin with how horrible this place is. 1st rudest staff I have ever met, did nothing but complain about what the guests were doing at our wedding. It's a WEDDING! 2nd the open bar ran out of beer with an hour left and they said drink something else. It's and open bar, not a whatever we have... More 

Was this review helpful? Yes 8
Saugerties, New York
1 review
5 of 5 stars Reviewed July 2, 2014

Beautiful facility, wonderful views and great food. We're local; one of our aunts lived across the street in the 1950's - 1980's. We have fond, fond memories climbing Nanny Goat Hill and of the water. Event was for 23 people, seated luncheon, "host bar tab". Laurie handled us very well for the planning. On day of, Diamond Mills host greeted... More 

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New York, NY
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 30, 2014

While I can say that I probably would not have considered visiting Saugerties soley to stay in this hotel, I was very happy that it was an option when I was invited to a family event in Saugerties for a weekend. The Diamond Mills Hotel looks and smells brand new. The furnishing and infrastructure seems to be high end and... More 

Was this review helpful? Yes 3
Lake Wales, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

Attended a reception there a few weeks ago. A beautiful venue; spacious and scenic. The service was excellent and the employees were gracious. Beautiful outside veranda. Diamond Mills Hotel is a real touch of elegance in the scenic town of Suagerties.

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Additional Information about Diamond Mills Hotel

Address: 25 South Partition Street, Saugerties, NY 12477
Location: United States > New York > Catskill Region > Saugerties
Price Range (Based on Average Rates): $$
Number of rooms: 30
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