I reserved a non-smoking room directly with the hotel for two nights in October. Upon arriving at the hotel, I was informed that only smoking rooms were available during my stay. The manager, Carl, explained to me (in a roundabout way - lasting 15 minutes) that it is Hilton's policy to guarantee rooms, but not preferences. I would like to... more
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video

