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Hilton Garden Inn Saratoga Springs

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GreenLeadersBronze level
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125 South Broadway, Saratoga Springs, NY 12866
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Bed N' Breakfast
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Hilton Garden Inn Saratoga Springs
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Hilton Garden Inn Saratoga Springs
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376 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • All months
    (376)
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Atlantic City, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Hilton Saratoga is byfar the best hotel i stayed in the staff was kind and friendly ,AndTHE ROOMS ARE SPOTLESS . The Resturaunt had great food the severer that served me was very nice ,one of the best severs i ever was served by.

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Los Angeles, California
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

Staff is very friendly and helpful. A/C works great and rooms are clean. Located on the Main Street and close to many areas like SPAC, the track and downtown. Rooms are good size, could hear the person in the next room cough, and doors opening and closing, but that is the way lots of hotels are. Good selection and plenty... More 

Was this review helpful? Yes 1
Watertown, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me preface this with we love Hilton but this one has issues. Now the staff was friendly helpful and courteous in every aspect. The problem was the stench in the bathrooms. We were here for the Miss NY Outstanding Teen Pageant so there was a fairly large group staying here. At first i thought it was because the bathroom... More 

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Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. I would like to apologize on behalf of our entire team for the issue concerning the odor in the guest bathroom. This is unusual for us but our Maintenance Manager will be working on this room to ensure that this issue gets fixed. I'm glad to hear that Craig came... More 

dalton, United States
1 review
5 of 5 stars Reviewed 1 week ago

make it a point to stay here if going to Saratoga...staff was great and helpful...location enhances opportunities to see everything in the area...quietness of room was so appreciated versus places we have stayed

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. We are so delighted to hear that you enjoyed your stay with us and it shows in your review you left online. We know that quietness of guest rooms is important and we are happy that you were able to get a quite night’s rest. If your... More 

Syracuse, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is very clean and staff is friendly and honest. Location is great, close to SPAC and Dance Museum and "downtown". My kids left a DS in one of the drawers. Housekeeping found it and turned it in, the hotel shipped it back to us! great experience.

Review collected in partnership with Hilton Garden Inn

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Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. We are so happy that we located your DS and could return it back to you. Our housekeeping staff is truly genuine and their number one priority is the guest. If your travels bring you back to the area, we hope that you continue to stay with... More 

Endicott, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great value because of friendly and professional staff providing an excellent overall experience. Meals are of outstanding quality due to excellent chefs for breakfast and dinner. The staff effectively handles many international clients because of the hotel proximity to manufacturing plant location as well as excellent downtown in Saratoga Springs, NY.

Review collected in partnership with Hilton Garden Inn

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Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. Our entire team would like to thank you for writing such a great review online. I have shared your review with our Restaurant team and they are always delighted to hear such comments. Our team is passionate and they work hard to ensure each and every guest... More 

Davis, Ca
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It was 22:45 when we arrived at the Hilton Garden Inn, Saratoga Springs on a very cold evening, but the welcome of the reception staff, and Heidi in particular, made up for the late arrival after a long journey. Our room was very well accommodated and the facilities for a week long stay were just what was required. We spent... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. We can't express how happy we are that you enjoyed your stay with us. Our team was excited to hear your review and we appreciate the time you took to write such a detailed review. If your travels should bring you back to the area, we hope... More 

Stamford, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was excellent, warm and very welcoming. Breakfast was not a buffet the chef took our order and the food was great felt good not to make my own waffle as at other Hilton garden Inn's. To add I was not expecting fresh strawberries that topped my waffle. LOL

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs while visiting the area. Our entire staff would like to thank you for writing such an exceptional review online. Our goal is to meet and exceed all guests' expectations and it sounds like we did just that! If your travels should bring you back to the area, we hope that... More 

1 review
5 of 5 stars Reviewed March 11, 2015

Everything is excellent!! I can't not express how great our stay was last weekend. The staff are nice, food is excellent! We waited out time and money going to Thirsty Owl Restaurant near by (small portion). We ended up going back to hotel for real food. If you are around don't waste your money going any other restaurant.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We are delighted to hear that you enjoyed your stay with us. I have shared your review with my team and I can't express how happy they were. If your travels should bring you back to the area, please consider us again for your lodging needs! At Your Service, Gary... More 

Magnolia, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

I ave stayed here many times and I cannot say enough about the service. 4.5 Star all the way. They are always willing to help, rooms are always ready and clean. Over and over again they go out of the way to assure service.

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying at the Hilton Garden Inn Saratoga Springs. We appreciate the great review you left online. Our entire staff is excited that we were able to meet and exceed your expectations. We hope to see you soon! Best Regards, Gary Gergely General Manager HIlton Garden Inn Saratoga Springs More 

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