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Hilton Garden Inn Saratoga Springs

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125 South Broadway, Saratoga Springs, NY 12866
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Hilton Garden Inn Saratoga Springs
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Hilton Garden Inn Saratoga Springs
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382 reviews from our community

Traveler rating
    185
    114
    49
    24
    10
See reviews for
100
97
21
94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Vancouver, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I am here on business and have been here for over a month working night shift so I have to sleep during the day. The hotel is extremely clean and quiet. Being away from home and family is always hard for me, but the staff at this hotel are the friendliest and most accommodating that I have ever seen in... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We are delighted to hear that you enjoyed your stay with us. I will definitely share your review with my team and let them know how pleased you were with your stay. At Your Service, Gary Gergely General Manager Hilton Garden Inn Saratoga Springs More 

El Dorado Hills, CA
Top Contributor
134 reviews 134 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a 4-night stay here. The rooms were very nice and very clean. The rates were not out of line. The staff made this place tops. We first met Bridgette, an intern. She went above and beyond to make the greeting exceptional. Linda was a key part of the breakfast staff - fast and efficient. She had to give... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. Brittany, Linda and I would like to thank you for the comments you shared online although the entire team deserves all the credit. Our staff here works diligently to ensure you and every guest gets the utmost service that we know we can deliver. We also know... More 

Waldorf, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a clean and spacious room with plenty of outlets for charging, Neutrogena toiletries, a Keurig to make your own coffee in addition to fresh coffee made downstairs. Breakfast was much than typical hotel breakfast. Dinner was great as well. We would definitely stay here again

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. We appreciate the great review you left online. Our entire team is delighted to hear when guests enjoy their stay because our team works together to ensure each guest is satisfied and we pride ourselves on this motto. If you come back to visit the area again,... More 

Westport, Connecticut
Top Contributor
104 reviews 104 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Came to Saratoga for Boating Ragatta. Great Town very good vibe. The staff at this hotel is so nice, very accomadating supper pleasant , you could put them in a 5 star hotel ! The rooms were nice size, but they have to change their air/ heating systems because the outside noise, people talking, cars going by or starting motors... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. I shared your review with my team and they were thrilled that you enjoyed your stay with us. We would like to apologize about the discomfort of the first room regarding the mattress but it sounds like we take care of that for immediately. If your travels... More 

Binghamton,NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff and accommodations at the Hilton Garden Saratoga Springs were a perfect fit to our work last week. My wife were in town on business and arrived late from a long day of work. Everyone was kind and helpful and understanding to our situation without a prompting. They , although it is their work; they made our long work... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We are delighted to hear that you enjoyed your stay with us. I know you've been here twice and we would like to thank you for your loyalty. From the review you wrote, it sounds like we will be seeing again! Once again, our entire team would like to thank... More 

warwick, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Very nice staff - Rooms were basic - Fitness center was terrible but they do give an option to go to the local Y which was very good. Easy access on and off the exit to the hotel. Not much going on that is walking distance. Very expensive for a lower line of Hilton hotels.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Saratoga Springs. I appreciate you recognizing our staff as exceptional. It is wonderful to work with a dedicated team who are excited about maximizing the complete guest experience. About a mile away from our hotel is the heart of... More 

Atlantic City, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Hilton Saratoga is byfar the best hotel i stayed in the staff was kind and friendly ,AndTHE ROOMS ARE SPOTLESS . The Resturaunt had great food the severer that served me was very nice ,one of the best severs i ever was served by.

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for your recent review of the Hilton Garden Inn Saratoga Springs on Trip Advisor. I was happy to see that our Hilton Team Members exceeded your expectations in every way !! It is a wonderful feeling to know that our Teams levels of service and professionalism creates a positive and wonderful experience for you and all of our... More 

Los Angeles, California
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff is very friendly and helpful. A/C works great and rooms are clean. Located on the Main Street and close to many areas like SPAC, the track and downtown. Rooms are good size, could hear the person in the next room cough, and doors opening and closing, but that is the way lots of hotels are. Good selection and plenty... More 

Was this review helpful? Yes 2
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

I am glad that you had a chance to enjoy all of the amenities of the hotel as well as the city of Saratoga Springs. Thank you for your kind words about our staff. As a frequent traveler myself I must agree that the experience is truly made by the staff. I really appreciate you recognizing our Hilton Team members... More 

Watertown, New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me preface this with we love Hilton but this one has issues. Now the staff was friendly helpful and courteous in every aspect. The problem was the stench in the bathrooms. We were here for the Miss NY Outstanding Teen Pageant so there was a fairly large group staying here. At first i thought it was because the bathroom... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. I would like to apologize on behalf of our entire team for the issue concerning the odor in the guest bathroom. This is unusual for us but our Maintenance Manager will be working on this room to ensure that this issue gets fixed. I'm glad to hear that Craig came... More 

dalton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

make it a point to stay here if going to Saratoga...staff was great and helpful...location enhances opportunities to see everything in the area...quietness of room was so appreciated versus places we have stayed

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. We are so delighted to hear that you enjoyed your stay with us and it shows in your review you left online. We know that quietness of guest rooms is important and we are happy that you were able to get a quite night’s rest. If your... More 

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