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Hilton Garden Inn Saratoga Springs

Certificate of Excellence
GreenLeadersBronze level
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125 South Broadway, Saratoga Springs, NY 12866
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Bed N' Breakfast
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Hilton Garden Inn Saratoga Springs
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Hilton Garden Inn Saratoga Springs
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408 Reviews from our TripAdvisor Community

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Traveler rating
    195
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (86)
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    (120)
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    (115)
  • Dec-Feb only
    (87)
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New York, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

This is the 5th or 6th time we have stayed for an extended period (1 to 2 weeks) in this hotel. We continue to return since we've always had a good experience. The rooms are spacious, clean and modern. We appreciate having the use of the mini fridge, microwave and coffee machine. The complimentary washer/dryer downstairs are very helpful, too.... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Breakfast was great and staff was attentive. Room was very clean as was lobby. Business center and banquet space left a bit to be desired. Front desk staff was helpful and friendly. Would stay here again if I am traveling back to the area.

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4 of 5 stars Reviewed 1 week ago

My husband and I came to Saratoga for a night away to celebrate our 2nd anniversary. The hotel was clean and well maintained. We paid for the breakfast in the room rate and it was good. The location was good, but not as close as I would have liked to have been to the city.

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Saratoga nY, United States
1 review
3 of 5 stars Reviewed 1 week ago

didn't appreciate having to pay for a mediocre breakfast at a higher end hotel. Room has that popcorn ceiling. Heating and air a little old fashioned. Room remained humid. Could hear people in the hall as though there was no door on the room. Expected a little more for the price. Other Hilton's brand hotels in town are preferred by... More 

Review collected in partnership with Hilton Garden Inn

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Pleasant Valley, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Decided last minute to attend a weekend concert at the nearby Saratoga Performing Arts Center and this hotel still had accommodations available. The rate was significantly higher than normal, but we paid it so we can't blame them. The hotel is an easy walk both to SPAC and downtown Saratoga Springs, so it was ideally located for our adventures. We... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

One of the family's favorite place to eat! Server Varia was excellent today! French Onion Soup is the best! We live in Southern New Jersey and always enjoy our time at Lillian's! Owner Ray Morris is the best! Their steaks are fabulous! I recommend Lillian's to everyone! God bless! John Vrana!

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Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for your recent review of the Hilton Garden Inn Saratoga Springs on Trip Advisor. I was happy to read that you are a return guest to our hotel. I appreciate all of the nice comments you had about our property and our staff. John you are one of our favorite guest year around and we appreciate your business.... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

I thought the Hilton Garden was great place to stay. The room was clean. The people behind the desk were extremely helpful advising on area restaurants and places to visit. The breakfast offered healthy options-very important when traveling. The location was perfect for day trips hiking and biking.

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Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for your recent Five Star review of the Hilton Garden Inn Saratoga Springs on Trip Advisor. Thank you for your nice comments on our front desk staff, but especially thank you for the great praise of our team and the service they provided you during your recent stay. We look forward to having you back with us soon.... More 

Albany, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We are locals. Stayed one night at the Hilton Garden Inn Saratoga Springs, NY, room was in disarray upon arrival, checked out next morning headed for breakfast only to find it was ending, but we asked for plates and silverware and were dismissed by rude waitstaff... they even had the nerve to unplug the toaster in mid toasting.... .... upon... More 

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

I read your review on Trip Advisor. Needless to say I am disappointed how our Housekeeping and Breakfast team failed to meet your expectations. I know that this is not consoling , but we have historically met or exceed our guests expectations . For this, I would like to make this right. I have included my email address below. I... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel once when we came up to see DMB at SPAC. The hotel is nice, clean, and comfortable. It is also within walking distance to SPAC and downtown. Perhaps it was due to the concert, but, at over $400 per night, the price was a little outrageous for the hotel.

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for your recent review of the Hilton Garden Inn Saratoga Springs on Trip Advisor. I was happy to read that we exceeded your expectations in every way !! It makes our team proud to read a review such as yours . Thank you. Regards, Gary Gergely General Manager More 

Saratoga Springs, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

What a delightful stay I had at your hotel in Saratoga Springs. I love Hilton hotels and am very seldom disappointed. It is not very often that I have such outstanding customer service, however, as I did in Saratoga. From the first to the last night (over 30 nights!) I felt that I was a VIP. Heidi is an excellent... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for the amazing Five Star review of the Hilton Garden Inn Saratoga on Trip Advisor !!! I love reading a review that not only praises the facility and most importantly recognizes the efforts of one of our Team Members. Heidi is our front desk specialist and she is an excellent addition to our front desk team. She always... More 

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