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Hilton Garden Inn Saratoga Springs

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125 South Broadway, Saratoga Springs, NY 12866
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Hilton Garden Inn Saratoga Springs
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Hilton Garden Inn Saratoga Springs
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368 reviews from our community

Traveler rating
    175
    114
    45
    24
    10
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95
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89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Stamford, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff was excellent, warm and very welcoming. Breakfast was not a buffet the chef took our order and the food was great felt good not to make my own waffle as at other Hilton garden Inn's. To add I was not expecting fresh strawberries that topped my waffle. LOL

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Magnolia, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I ave stayed here many times and I cannot say enough about the service. 4.5 Star all the way. They are always willing to help, rooms are always ready and clean. Over and over again they go out of the way to assure service.

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying at the Hilton Garden Inn Saratoga Springs. We appreciate the great review you left online. Our entire staff is excited that we were able to meet and exceed your expectations. We hope to see you soon! Best Regards, Gary Gergely General Manager HIlton Garden Inn Saratoga Springs More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff is extremely polite, and professional attentive to your needs. The room is clean, quite and one of the best value stays in Saratoga Springs. I highly recommend this hotel to anyone who visits the Saratog Springs area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying with us at the Hilton Garden Inn Saratoga Springs. Our entire staff would like to thank you for leaving a wonderful review on Trip Advisor. We are so excited to hear that you enjoyed your stay with us. If your travels should bring you back to the area, we hope that you consider staying with us... More 

Monroe, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Did our yearly Christmas family vacation - all we ask for is a comfortable room and a nice pool and a hot tub. 100% on all three, plus a good location and within walking distance to restaurants. Comes in handy when the temps start to fall. Good staff - always a pleasant stay.

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Our entire team would like to thank you for leaving such a wonderful review on Trip Advisor. We are so delighted that you enjoyed your comfortable room, and enjoyable pool & spa. We hope that if your travels brings you back to the area that you continue to stay with us at the Hilton Garden Inn Saratoga Springs! Best Regards,... More 

springfield
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hilton Garden Inn is great if you are seeing a concert at SPAC and want to be within walking distance. If you are going to Saratoga for other reasons, you might prefer to stay in one of the hotels a little closer to downtown. This is a typical, well run Hilton Garden Inn. It is clean and well maintained,... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you choosing the Hilton Garden Inn Saratoga Springs. We appreciate the informative review you left on Trip Advisor. We are conveniently located near the SPAC (Saratoga Performing Arts Center) and we are about a half mile from downtown which is still walkable. We are glad that you enjoyed your stay with us and we hope to see you again... More 

Upper Brookville, NY
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Last minute refugee...diamond member...waited patiently and was rewarded by your excellent staff! Heidi and Felicia many thanks for your patience and kindness...snowstorm of course and Christine fed us well with very good food ! Surprisingly EXCELLENT restaurant ! I spend a lot of time in Saratoga and had never been here before and I truly appreciate the consideration this staff... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn of Saratoga! I will be sure to pass this wonderful review along to Felicia; I know she will greatly appreciate the warm remarks. Our entire staff appreciates you giving us a chance to serve you. We know you have many lodging choices to choose from but we are delighted that you gave... More 

Saratoga Springs, NY, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very helpful and friendly staff. Check-in and check-out went very smoothly. Bed was awesome; great sleep everything seemed clean and tidy. Enjoyed a well prepared breakfast. Staff also provided great advice for restaurants around town.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Our entire staff would like to take this opportunity to thank you for leaving such kind words on Trip Advisor. Our pride is in the value of service we offer each and every guest. If your travels should bring you back to the area, we hope that you continue to use the Hilton Garden Inn Saratoga Springs! At Your Service,... More 

New England
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 18, 2015

This site is what you'd expect from a Hilton Garden - well trained and polite staff, a large, clean, well maintained room, and a reasonable price. It's about a mile plus to downtown - perhaps a nice walk in the summer but not in February. The few glitches are: The parking is barely adequate when the hotel is busy. The... More 

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. Based on your review, we are excited to hear to that you had a great time staying with us while visiting the area. I would like to apologize about the lack of parking spots in our lot. With all the snow we have received it has become a challenge of... More 

Emerson, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Great hotel in a beautiful winter setting. The area surrounding the hotel had great little shops in the downtown area, a local casino nearby, plus the beautiful, historic buildings from the 1920s-1930s. A trip we never took and now can say we did it!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for leaving a review online. It sounds like you had a great stay and great time while you were here and we are delighted. We look forward to serving you again in the near future! Best Regards, Gary Gergely General Manager Hilton Garden Inn... More 

Latham, United States
1 review
3 of 5 stars Reviewed February 10, 2015

Although I found the hotel's staff at the front desk and in the restaurant to be friendly and helpful. Upon arrival we were given a dirty room that reeked of McDonald's, and dirty lavatory facilities. The form of apology was free breakfast buffet and a clean room. The ice machine did not work so that involved going to another floor.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to thank you for leaving a review online. We apologize that your room was dirty upon arrival. I have reviewed this with my housekeeping team and leaders to ensure this do not happen again. We hope that this does not shy you away from staying with us... More 

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