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Hilton Garden Inn Saratoga Springs

3.0 of 5 125 South Broadway, Saratoga Springs, NY 12866
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Certificate of Excellence 2014
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Hilton Garden Inn Saratoga Springs
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Hilton Garden Inn Saratoga Springs
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347 reviews from our community

Traveler rating
    166
    109
    39
    23
    10
See reviews for
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83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have had the absolute pleasure of staying at this location several different weeks over the course of several months. While always greeted and treated wonderfully, after the third visit and onward, I was greeted and treated as a friend. I delighted in catching up on news for the fantastic staff, eating the always perfect breakfast, and basking in the... More 

Review collected in partnership with Hilton Garden Inn

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Brookline, New Hampshire, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I were on a work/husband and wife reconnect type of trip. We were supposed to be getting away to celebrate our anniversary, but limited funds and my wife's work put a kink in that plan. We decided to make the best of it combining work with some alone time. We had many work stops along the way,... More 

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying at the Hilton Garden Inn Saratoga Springs. We appreciate your review online. We are glad that you enjoyed your stay with us and we hope that if your travels should bring you back to the area that you continue to stay with us. From the entire team at the Hilton Garden Inn Saratoga Springs, we thank... More 

Denver, Colorado
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel last night and was very impressed by how welcoming and comfortable it was. It was quite cold outside but the room was very warm and the bed provided me a great nights sleep. In addition the staff was very supportive. One of them even offered to go pull up my car for me. (this was... More 

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We know you have many options to choose from when you travel and our entire staff would like to thank you for staying with us! We're glad to hear that your room was comfortable and we are always striving to go above and beyond for each guest. If your travels... More 

1 review
2 of 5 stars Reviewed 1 week ago

We arrived on a Saturday at about 3pm to the news that we would not be provided a room key but anytime we wanted to come in or out they have someone on staff (the janitor) to let us in or out. Found out latter in the evening the key machine has been out of use for 24 hours- not... More 

Was this review helpful? Yes
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for staying at the Hilton Garden Inn Saratoga Springs. I know I responded to your message on Yelp but I would to apologize on here at well. It was never our intentions that your key machine stopped and I apologize that we did not overcome that better with some complimentary items as you mentioned. We have received the... More 

Pennsylvania, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have enjoyed 2 stays at this hotel for visits with family. We will stay again. The hotel is always clean and the staff is super friendly and helpful. Pet friendly as we noticed several small dogs during our stay. We booked the junior suite and the extra space was incredibly helpful for our family of four!!

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We appreciate your loyalty as you have stayed with us more than once based on your review and we are glad that we have exceeded your expectations on both occasions. I do want to point out that we are not pet friendly unfortunately. Those dogs were service animals and we... More 

Upstate NY, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our preferred lodging when we travel, Hilton continues to deliver excellent accommodations and attentive, friendly staff. They make us feel that our business is appreciated. No need to worry about unclean rooms or furnishings - we have never been disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We appreciate your loyalty with the Hilton brand and we would also like to thank you for posting such a positive review online. We hope to see you again soon! Best Regards, Gary Gergely General Manager Hilton Garden Inn Saratoga Springs More 

Albany, New York, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel was very clean, very friendly and a great stay. We were here for a wedding weekend in November and the staff was friendly and helpful. The Lobby area was very pretty with a fireplace to keep you warm. I was surprised to find out that their kitchen area doubles as a bar at night. We had a great... More 

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We appreciate your loyalty with the Hilton brand and we would also like to thank you for posting such a positive review online. We hope to see you again soon! Best Regards, Gary Gergely General Manager Hilton Garden Inn Saratoga Springs More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hilton Garden is located less than 2 miles from downtown. The staff is friendly, and attentive. The hotel is well maintained and has free parking. My wife and I had never stayed in Saratoga before so we went with a brand name, I would certainly stay here again without hesitation.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We are glad that you enjoyed your stay with us and we hope you enjoyed your time spent in downtown Saratoga Springs. The area is beautiful and has a great culture. If your travels should bring you back to the area, we hope that you consider us again for your... More 

Westhampton Beach, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn was clean and comfortable. The room was large, the bed was comfortable and the decor was pleasant. What really stood out at this hotel was the staff. Front the front desk clerk who checked me in, to the waiter who served me dinner, to the hotel manager who stopped by to make sure I was happy... More 

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. Our entire team wants to thank you for leaving such a positive review online. When I shared this with our team, they all were very grateful as we all strive daily to ensure guest satisfaction is our highest priority. If your travels should bring you back to the area, we... More 

Hogansburg, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very neat and clean. Staff was very helpful and freindly. Ate in restaurant and was very pleased with my meal. Room was very nice and clean. Had no issues with anything during our stay. The hotel was recommended to us and we were given 20% off from the regular price. We were also able to use our AARP discount on... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for choosing the Hilton Garden Inn Saratoga Springs. We are glad to hear that you enjoyed your stay with us! We hope to see you again soon! Best Regards, Gary Gergely General Manager Hilton Garden Inn Saratoga Springs More 

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Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 South Broadway, Saratoga Springs, NY 12866
Phone Number:
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#2 Green Hotel in Saratoga Springs
#4 Business Hotel in Saratoga Springs
#5 Romantic Hotel in Saratoga Springs
#6 Family Hotel in Saratoga Springs

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