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The Saratoga Hilton

The Saratoga Hilton
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 76 reviews
76 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
10
3.0 of 5 stars
11
2.0 of 5 stars
12
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 23 hotels in Saratoga Springs
Description: Elegant Mid-rise Hotel ajoining the Civic Center, 3 miles from train station & 32 miles from Albany Airport.
  • Address
    534 Broadway
    (formerly The Saratoga Hotel and Conference Center)
    Saratoga Springs, NY 12866
Check Rates: $342 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 73 traveler reviews
  • What to Expect:
    • 3.5 based on 59 reviews Rooms
    • 3 based on 56 reviews Service
    • 3 based on 59 reviews Value
    • 3.5 based on 60 reviews Cleanliness
    • 4 based on 9 reviews Pool
  • Recommended For:
    • 40% based on 69 reviews Older travelers
    • 30% based on 69 reviews Families with teenagers
    • 30% based on 69 reviews Families with young children
    • 20% based on 69 reviews Young singles
    • 20% based on 69 reviews An amazing honeymoon

Reviews of The Saratoga Hilton

( 1-10 of 76 )
Jul 17, 2008

We recently held a day and a half conference at the Saratoga Hilton that was handled with expertise from start to finish. The front desk, sales, catering and banquet staff were attentive to our every detail. My conference services manager, Mark Davis, was one of the very best I've ever dealt with - and I've been doing conferences for 15... more

Jul 16, 2008

I stayed at the Saratoga Hilton for a personal stay as well as a professional stay. We took a group of over 200 to the hotel for a conference and everyone loved the hotel! The hotel has been recently renovated and has clean lines with great colors of brown and blue... modern but still comfortable! The rooms were spacious, clean,... more

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1 of 5 stars
West Nyack, NY
Jul 13, 2008

We stayed here for one night in July and will never return. We expected the room to be standard, but clean. It was absolutely disgusting. Their were huge black spots on the ceiling, the bathroom was dirty, the door knobs had grime on them and the carpets were worn. In addition to the room being small, there was a huge... more

Management response from
astow, Rooms Division Manager

This hotel was totally renovated in 2006. There are no worn carpets in the building, the heating and cooling unit is covered by wall furniture that incorporates a bench seat under the window in the standard rooms. The cleanliness of the rooms is regularly inspected to ensure the standard is being met or exceeded. If a guest has a great...

Jul 7, 2008

I booked a room for 2 nights, with a late arrival on the first night. I was expecting a clean, modest, non-smoking room. The first thing I noticed when I unlocked the door was the odor, then I realized they had given us a room that was handicap accessible, -- designed to accomadate someone in a wheelchair. The bathroom was... more

Management response from
astow, Rooms Divison Manager

At the Saratoga Hilton we strive to provide our guest's with the utmost in hospitality. A clean comfortable room is a standard. If a guest is unhappy with their room we would of course fix the problem or offer to move them to another room based on availability. Feed back and input from our guest's are always appreciated and used...

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3 of 5 stars
Staten Island, New York
Jun 14, 2008

I stayed at this hotel for a conference recently. The minute I pulled infront of the parking lot entrance, a hotel employee took charge of my belongings, unloaded them from my van, and politely told me where the front desk was. I parked my car, and met him at the front desk. Check-in was fast and easy. Nice staff. Same... more

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5 of 5 stars
Saratoga Springs
Jun 10, 2008

Saratoga Hotel's chef, Steve, provided over-the-top attention to my complicated dietary needs during the three-day conference I attended. No mistakes were made (a first in my experience at conferences) and he was both gracious and attentive. The wait staff were equally attentive. Thank you! more

Jun 5, 2008

The Hilton is in a great location to walk out to the shops and attractions on Broadway. Room was spacious, clean and well appointed. more

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2 of 5 stars
rhode island
May 30, 2008

My friends had a wedding reception at the hotel. Although the actual reception was lovely and the service during this event was great. The stay and check in did not go over as well. Upon arrival at 3pm (are scheduled check in time) they told us the two rooms we have reserved were not ready. This was a major problem... more

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1 of 5 stars
New York
May 26, 2008

I loved the website description of the hotel and saw a few reviews once I booked the trip for the memorial day weekend. Unfortunately there were 2 weddings taking place at the hotel that the hotel staff was not equipped to handle. I booked a non-smoking room, which was clearly marked on the outside of the room, but as soon... more

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3 of 5 stars
3sticks
May 14, 2008

I have family who has lived in Saratoga since before this place was built. This hotel has gone through many owners, most recently landing as a Hilton. The signage on the doors ect all says Hilton, but there are still remnants of the previous owners and name, The Saratoga Hotel, on items such as the room keys. I stayed in... more

Reviews of The Saratoga Hilton

( 1-10 of 76 )
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The Saratoga Hilton Address

534 Broadway, (formerly The Saratoga Hotel and Conference Center), Saratoga Springs, NY 12866