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All 31 Saratoga Springs hotels

The Saratoga Hilton

3.0 of 5 Hotel   |   534 Broadway, Saratoga Springs, NY 12866
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A recent review
4 of 5 stars reviewed 3 days ago
Nancy S los angeles, United States
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545 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel needs a renovation. Worn carpets, tired furniture and lumpy bed. The staff was just ok...not up to the usual Hilton par. Not worth the price at all. Seems like it's just getting by with the name and location. The location was great though. Walking distance to the quaint downtown.

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los angeles, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I never stay at Hilton Hotels, but i was very impressed with this hotel. the design was nice and relatively modern and updated. certainly the best option in the area other than the spa like boutique options that always fill up quickly. The room was large and well appointed. i would definitely stay here for all my visits to Saratoga... More

Review collected in partnership with Hilton Hotels & Resorts

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Stillwater, NY, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The smiles, warm greetings and prompt response to service requests received from each and every staff we encountered made our stay excellent! The accommodations were very good as well but in the many trips I've taken, the service at the Saratoga Hilton/City Center was without a doubt, the best I've received to date. I will highly recommend to friends and... More

Review collected in partnership with Hilton Hotels & Resorts

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Hilton, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed here april 11-13 2014. I was here for a conference. The accommodations were fabulous. The room was very clean and very up to date as far as decorating. The staff at the front desk I want to rave about the most! Sat nite a woman was very pleasant to talk to and deal with when I needed something... More

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john f, Front Office Manager at The Saratoga Hilton, responded to this review

chrisbwn, Thank you so much for the great review on TripAdvisor about your recent stay at The Saratoga Hilton. We are happy to see that our Front Desk team went above and beyond to make your stay memorable and offered the personal touch, which made you recognize great employees, such as Mike, on TripAdvisor! We hope you have a happy... More

Saratoga Springs NY, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Overall I don't think the Hilton was a value at this location. Parking was $10 per day. Hotel did not provide included breakfast. Room did not have mini-fridge or microwave. The Hotel does have indoor pool and fitness room. Hotel seems to have huge capability to host meetings. There is a small store on premises for coffee and baked goods... More

Review collected in partnership with Hilton Hotels & Resorts

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john f, Front Office Manager at The Saratoga Hilton, responded to this review

Eric H, Thank you for taking the time to write a review about your recent stay at The Saratoga Hilton. We do appreciate your feedback and apologize that you did not get the value you were looking for. During this time of year, under most circumstances, we do charge for parking. This helps ensure that our guests do have a... More

Alfred Station, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

This is a very delightful hotel to stay in and it close to the shops and features of downtown Saratoga Springs. I thought the services were very good and House keeping did an exceptional job. We were at a conference and the rooms were well laid out and they were large and comfortable, providing ease of speaker interaction with the... More

Review collected in partnership with Hilton Hotels & Resorts

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john f, Front Office Manager at The Saratoga Hilton, responded to this review

Melvin C, Thank you for the wonderful review of The Saratoga Hilton after your recent stay! We certainly are glad to see that you enjoyed the conference and the tireless work our staff, from Banquets to Housekeeping and everyone inbetween, efforted to bring a memorable experience to your stay. We hope to see you again soon! Best, John More

2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Saratoga Hilton in April for a baby shower and had a wonderful experience!! They allowed us to check in early and the breakfast was delicious and affordable! The rooms were comfortable and everything was great! Can't wait for my next visit!

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john f, Front Office Manager at The Saratoga Hilton, responded to this review

Jai242, Thank you for taking the time to write a great review about your recent stay at The Saratoga Hilton on TripAdvisor! We are happy you chose to stay with us during this special time in your life. Congratulations on your upcoming newborn and we look forward to your first FAMILY vacation! Best, John More

Danbury, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

The Saratoga Hilton was more then we expected. A bunch of us were up for a college reunion and the Hilton was more then accommodating. It was exceptionally clean and all staff were friendly and informative. The location of the Saratoga Hilton couldn't be better, right on Broadway, walking distance to all the action. I would definitely stay there again... More

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john f, Front Office Manager at The Saratoga Hilton, responded to this review

Damian5, Thank you for the great review on TripAdvisor regarding your recent stay at The Saratoga Hilton. We really appreciate your feedback and recognizing us for our staff's hard work. We look forward to having you come stay again! Best, John More

NY, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Not very courteous I was there on a business trip. Room not ready when I went to check in at 5:30PM. Drop off two far from event room had to walk a large hallway to get to the event room. We did not get coffee until 10:00am for exhibitors by our event room. Bell boy was the only person that... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
john f, Front Office Manager at The Saratoga Hilton, responded to this review

Evelyn D, Thank you for writing a review about your recent stay at The Saratoga Hilton on TripAdvisor. Our apologies for not being able to get you in to your room at the normal check-in time. We are happy to see that our bell staff, who score the highest marks in all the Hilton hotels worldwide, earned your recognition. They,... More

Jamaica, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Outside of hotel looks like a dormitory not a hilton. The rooms and hotel itself need an updated modern look. The curtains in room are so old...i hate the loud noise the heater made throughout the day and lastly how can you call yourself a hilton without mini fridges in the hotel rooms. Area is really boring. The broadway strip... More

Was this review helpful? Yes 1
john f, Front Office Manager at The Saratoga Hilton, responded to this review

krissynick, Thank you for taking the time to write a review on TripAdvisor about your recent time in Saratoga Springs and The Saratoga Hilton. Sorry to see that our hotel and city weren't enjoyable for you. It is quite the contrast from New York City. We wish you safe travels ahead. Best, John More

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Additional Information about The Saratoga Hilton

Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Hotel Saratoga
Hilton Saratoga Springs
Saratoga Springs Hilton
Address: 534 Broadway, Saratoga Springs, NY 12866
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Saratoga Hilton 3*
Official Description (provided by the hotel):
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 
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