Your staff is fantastic! Eric Ploof in Convention Services did everything possible to insure that all our needs were met. He anticipated things we would want and recommended them before we could even think about them. Terry & Kelly in the Dining Room were a pleasure to work with. The meal lines moved smoothly and the food was wonderful. The... more

We stayed here May 2009 for a wedding in Saratoga. I really like the location which was right next to downtown. The rooms were renovated but there was just a dingy, dark, odd feeling to the whole place. The lobby was not very practical or inviting. There seemed to be a lot of walking especially if you had to get... more

Location: First off, this hotel is hard to find. We drove a few hours at night and couldn't find our destination. The hotel is not on Boradway - it is behind Broadway on Maple street near Rock Street and Olde Bryan Inn. It is difficult to find at night. Appearance: Once we found the place it was a hike with... more

We just returned from our annual convention where more than 700 people gathered for three days of meetings, meals and networking. It was one of the best conventions we've had in many years. The hotel staff were incredible. They spent a lot of time prior to our arrival getting to know and understand our needs and idiosyncrasies. They were well-prepared... more

We recently conducted our annual conference at the Saratoga Hilton. The hotel is located right in downtown Saratoga Springs and is just moments from all of the wonderful sights and attractions this beautiful city has to offer. From beginning to end our group was privy to excellent accommodations and superior customer service from the hotel staff. Prior to the Conference,... more

I was a member of a large committee who worked with Mark Davis( Director of Convention Services) to put together a large and comprehensive 3 day conference, including an inauguration with reception and dinner for 700 guests. Every need was met, every obstacle overcome and the event was a total success. The expertise, creativity and professionalism of Mark Davis and... more

The Saratoa Hilton is a large, conveniently located property with ease of access and good parking. In advance of our arrival, the management requested a profile of our organization, which enabled the hotel staff to know what our expectations were for this event. The associates and service staff were responsive and timely with last minute changes and special requests. The... more

Recently traveled to Saratoga for a family wedding and had a choice between the Hilton and the Hampton Inn. We choose the Hilton based on its reputation and we were willing to spend the extra money because of our experience staying at Hilton's in other cities. Although I didn't have a negative experience with anything inparticular, I just feel that... more

On our arrival, everything wsa in place and ready for our arrival. The check-in was very easy and quick. The night manager had bottled water in the room for us. The rooms were very clean and the clean up each day was very nice with fresh toweling and other amenities. We used the pool two of the nights we were... more