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Holiday Inn Saratoga Springs

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3.0 of 5
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232 Broadway, Rt. 9, Saratoga Springs, NY 12866
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Holiday Inn Saratoga Springs
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Ranked #10 of 31 Hotels in Saratoga Springs
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 weeks ago
Susan I Stillwater, New York
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335 Reviews from our TripAdvisor Community

Traveler rating
    136
    127
    39
    17
    16
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67
89
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Saratoga Springs
See the most recent reviews
Stillwater, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Our group had a charity event called the SARATOGA Mom Prom on April 18, 2015 at the Saratoga Holiday Inn. Over 300 women attended this 4 hour event. Julie Tierney was our "guide" through the whole process and accommodated every request we had...always with a smile. The staff setting up for the event was also totally accommodating and continued throughout... More 

Was this review helpful? Yes
Saratoga Springs, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Oh What a Night!! The third annual Saratoga Mom Prom was a smashing success in large part to the excellent attention to detail shown by every single person at the Saratoga Holiday Inn, from Julie and Lee who coordinated and planned the event with our committee, to the chefs and wait staff who cared for our guests as if they... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent location in walking distance of the main town & racetrack. It is right next to a historic park...you can walk through it on your way to the famous Saratoga Springs recetrack. I was in charge of an educational event for 180 people. We were delighted with the courteous service, adaptability of the staff to assist us in coordinating all... More 

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for sharing your experience at our hotel. I will be sure to let Vickie know about your great comments on your conference and your compliments on the service you received More 

New York City
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is a bit dated, but I guess we all are. The rooms were very comfortable, beds comfy, and the staff was extremely helpful and courteous. This was a business conference at the hotel. The meeting rooms were well laid out - and the technology included all that we needed. If I were just rating the facility, I'd probably... More 

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your comments about our staff. I will be sure to let them know. More 

Carmel, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

People need to stay here when in Saratoga Springs! Not only is it a great place but the staff is AMAZING and FRIENDLY. I stay here 3 days a week for over 3 months now and I am greeted with a smile EVERY time I get there. The Front end staff to the Cleaning staff and the restaurant staff to... More 

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you Jerry! We look forward to your visits each week, and I will share your comments with our staff. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Room is updated but small , hotel is a older one but well maintained. Has in hotel restaurant, bar. Was there for a conference and staff was helpful. Lack of parking when we first arrived and had to park on street

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for sharing your feedback. We do our very best to keep our facility in great condition. Stay tuned for more improvements are on the way. More 

New Windsor, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We have held a conference at the Holiday Inn in Saratoga Springs for many years. We always go back because the facility is awesome. The sleeping rooms are clean, comfortable and spacious. The meeting rooms comfortable and the staff is amazing!! We have been working with the same staff (Joanne and Tony) for many years. They are always accommodating, kind... More 

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thanks for sharing your experience. I will share your comments with Joanne, Tony and the rest of the staff. They will be thrilled. Look forward to seeing you at future conferences. More 

Brookhaven
Top Contributor
82 reviews 82 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 25, 2015

Stayed for a conference. The common areas are nice, and the desk staff was very pleasant and friendly. My room was a bit small, but certainly adequate. It was very clean, which is most important! The bathroom was small, but fine for 1 (or 2) people. The location is wonderful, just steps from the main street in Saratoga Springs. The... More 

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your comments. I am glad to hear that your trip here was enjoyable. Thanks for staying with us. More 

Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 23, 2015

One of the nicest Holiday Inn's that I have stayed at. Right on Broadway quick walk to all of the bars, cafes, shops and restaurants. Would definitely stay here again when staying in Saratoga Springs.

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Glad you enjoyed your stay. I read all these great reviews about our location and how beautiful our city is and I never tire of it. Thanks so much for choosing us. More 

saratoga spring, ny
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 20, 2015

Stayed in the Holiday Inn for my daughters birthday. Hotel staff super friendly and helpful. Needed a rollaway bed. It was delivered right away. Rooms and linens clean and fresh. The location was perfect. We could walk to restaurants and movie theater. Kids got a great kick out of that! We had breakfast there. Again the quality was great.

Was this review helpful? Yes 1
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for the great review! I am so glad you found our brand new movie theatre. Isn't it awesome? Glad to hear your daughter enjoyed her birthday! More 

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