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Holiday Inn Saratoga Springs, an IHG Hotel

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Traveler (112)
Room & Suite (48)
Videos (1)

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About

#10 of 30 hotels in Saratoga Springs
Location
4.7
Cleanliness
4.3
Service
4.3
Value
3.9
GreenLeaders Bronze level
Top Ranked Saratoga Springs Hotel with Multiple Pools and Local Shuttle Come experience a memorable stay with first class amenities at our hotel in the historic district of Saratoga Springs. Lodging with us means that you're within walking distance of shopping, restaurants and the Saratoga Springs City Center, our city's convention center. We are conveniently situated off I-87, offering complimentary local shuttle service within three miles. Whether business or pleasure brings you to Saratoga Springs, our hotel is ready to meet your needs. Complimentary amenities include free Wi-Fi access, Fitness Center, heated outdoor pool (seasonal), indoor pool, and free parking. Lodging at our Holiday Inn® Saratoga Springs hotel means that you will be centrally located on Broadway near many attractions. We are within walking distance of the Saratoga Race Course and Downtown Saratoga. Our team can cater any event at the Canfield Casino, also an easy walk from our hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Canoeing offsite
Kids stay free
Secured parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Babysitting
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
653Reviews12Q+A100Room tips
Traveler rating
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jd s wrote a review Mar 4
4 contributions2 helpful votes
We were warmly welcomed and thoroughly enjoyed our 1-night stay. We usually stay at the Embassy Suites Saratoga Springs but were informed that they now require a 2-night minimum stay on weekends. Even if they had a room empty the day of, we would not be able to stay one Saturday night, the policy requires 2 nights, no exceptions. So we found our way to this delightful Holiday Inn on Broadway with plenty of free parking in their spacious lot, very comfortable bed, quiet room, super friendly staff, 24/7 hot water/tea/coffee in the lobby. We were able to walk to the bookstore and restaurants. Our one Saturday night stay between destinations was perfect, thanks to Holiday Inn Saratoga Springs.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG Hotel
Responded 1 week ago
Dear Jd, It was such a pleasure having you as our guest recently! We are thrilled that you enjoyed so many aspects, from our comfortable accommodations and hospitable team to our convenient location and fantastic value. Thank you for your glowing review, and we hope you will allow us the privilege of welcoming you back again soon! Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan Marie Meade wrote a review Apr 2023
Honesdale, Pennsylvania17 contributions8 helpful votes
Hotel's Favorite
We had a wonderful overnight stay here! First of all, my dog Louis was allowed to stay! Our room was very clean, the beds were wonderful with lots of fluffy pillows! We enjoyed every bit of our stay. I enjoyed talking to the Front Desk Manager, Sandy--who went out of her way to give us directions to where I wanted to go. (David Cassidy's house!) Thank you Sandy--hop e to see you again one day!
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Apr 27, 2023
It was such a pleasure having you as our guest recently! We're thrilled you had the chance to visit Saratoga Springs, and we're excited that Sandy's hospitality and our comfortable, pet-friendly accommodations contributed to a wonderful time. Thank you for your kind review, and we look forward to welcoming you back for another incredible stay soon! Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alyssa W wrote a review Dec 2023
Rogers, Arkansas6 contributions5 helpful votes
We stayed here a few weeks ago. The hotel was hosting a holiday party so there was nowhere for (paying) hotel guests to park. The front desk clerk didn’t care. He encouraged me to park on the street. The hotel room was very outdated, but clean. The rooms need to be renovated. The water in our shower was FREEZING. I can’t believe how much we paid for this dump with no parking.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Dec 21, 2023
Dear Alyssa, Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the appearance of the rooms. Renovations are in process, and we'll keep your comments in mind. In addition, we apologize for any issues with parking and for any disappointment with how it was handled. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area. Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel 2 Adventure 150 wrote a review Nov 2023
2 contributions1 helpful vote
+1
The location is about a block from downtown so lots of options for restaurants, bars and shopping. The hotel shuttle will run you around the immediate area. The lobby and common areas are nice and appear clean and well maintained. Staff is friendly and helpful. However, the guest rooms are rough. My friend checked in to her room and found 2 black socks on the floor. Surprisingly, someone attending the same conference as us had checked into that room and found the socks on the floor. She called the front desk and asked for a new room, but apparently they didn’t bother to clean the room and checked my friend into it. Seriously? My toilet had brown rings, the tub had black marks all over, the carpet trim was pulling away from the wall in several places and the carpet was very dirty looking. When I checked in I found several pieces of colorful candy on the floor. Not sure how housekeeping missed this but since they missed dirty socks on my friend’s floor I’m not surprised. The bathroom door was painted over many times as you can see the layers of paint over the chipped areas. And they didn’t bother to remove the mirror cause it’s all over the edges of the mirror. The hotel lobby area is being remodeled but they should probably replace the nasty carpet with a laminate wood like flooring in the rooms. Update the rooms and give them a deep clean. There are plenty of hotels in the area so I would suggest staying somewhere else. Oh yeah, $14 for a drink in the bar is steep and the food is flavorless.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Nov 5, 2023
We appreciate your detailed feedback on your recent stay at our hotel. It's great to hear that you found our location convenient, with easy access to downtown amenities and a friendly, helpful staff. We apologize for the cleanliness issues you encountered in your guest room; we take your concerns seriously. Please be informed that we began renovations on November 1st, which will extend through the end of December, addressing the issues you raised. We strive for an improved experience in the future, and we appreciate your valuable input. Thank you for choosing to stay with us, and we hope you might give us another chance after our renovations are complete. Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea D wrote a review Aug 2023
New York4 contributions1 helpful vote
The location for this hotel is perfect, close to the main drag, easy to get to attractions. The bed is quite comfortable, but the bathroom needs updating. The elevators are slow, be careful if you walk down the steps, I fell, missing the last step on the first floor. The 2nd floor smelled a little musty as did my room. Based on location and bed comfort I would return.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Sep 1, 2023
Dear Andrea, Thank you for your feedback. We're glad to hear you enjoyed our location and comfortable accommodation but apologize you experienced an odor in your room. Although this is not typical, we are always on hand to help correct anything that is less than perfect. Hopefully, you will enjoy your next stay with us even more. Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate268168 wrote a review Aug 2023
Manhasset, New York2 contributions
We spent 2 nights at the holiday inn. The staff were pleasant and helpful offering us free race track tickets at check in which we gladly accepted. I love that they offer a shuttle to and from the race track and to local restaurants even though it is in walking distance of town. They have a nice lobby area that made it easy for our group of 6 to meet up and a bar that was open late which we visited after dinner before going up. The only downfall was the room. Although the bed was comfortable the room is dated and a little musty. Update the rooms and this place is a home run.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Aug 23, 2023
We enjoyed having you as our guest at Holiday Inn Saratoga Springs. While the room decor wasn't quite your preference, it's wonderful knowing you appreciated our convenient location, free race tickets, and reliable shuttle. Thank you very much for letting us know about your experience, and we hope to welcome you back soon. Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deborah W wrote a review Aug 2023
1 contribution
I had a wonderful stay at the Holiday Inn in Saratoga Springs for the 2nd year. While the hotel is older, it is meticulously kept, with plenty of staff to accommodate your every need. The buffet breakfast is amazing with so many choices, along with a chef to make omelets from scratch. The pool( both indoor and outdoor) are so welcoming after a day at the track. A lovely bar, as well as an outdoor fire pit offer a great place to relax and unwind. The location is ideal to walk the town, and a free shuttle is available for further destinations. I would highly recommend this hotel.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Aug 7, 2023
Dear DeborahwE974ND, We are so glad to hear that you had a wonderful say with us. We appreciate your glowing review of the multiple accommodations and amenities our hotel has to offer. We value you as a guest and thank you for choosing to stay with us for a 2nd time. We hope to have you back for a 3rd time next year. Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meighan G wrote a review May 2023
Nashua, New Hampshire1 contribution
WORST EXPERIENCE EVER Our kids came back and were trying to watch the game with us when they were told they were not allowed to be in the bar area bc it was 21 plus. There is not one sign posted stating that is is 21 plus at all or that kids aren't allowed in there. So our kids went and sat in the lobby to finish the celtics game, this was just after another baseball team had left the lobby area. when the front desk employee named Ashley started screaming at all of the kids to pick up the lobby area, saying they were throwing things around. This wasnt even our kids it was the other baseball team that was in there prior but our kids picked it up anyways. After the bar closed 5 of us adults went outside to sit by the fire and the fire was off. We tried to start the fire again with some newspaper and the bartender came out yelling at us to put it out. We put it out immediately when she asked, not really understanding the problem bc why couldn't we sit by the fire? the night prior the fire was on until 3 am. Our kids where at the fire with us sitting there and Ashley, the Front desk employee came out and started screaming at us that we couldn't light a fire and if we did this again we would be removed from the hotel. Ashely proceeded to scream at all of us and then when our kids weren't looking at her while she was yelling she started screaming at our kids "are you listening to me do you understand youre not listening and youre not going to ignore me" Another dad said don't yell at my kids, Ashley proceeded to keep screaming at us do you understand? I don't think you get it etc etc. I finally looked at her and said "you need to stop screaming at us, we aren't children, we are grown adults and we did what was asked the first time. I said and i have had enough with you screaming at our kids, all you have done all night is yell at them, they aren't allowed in the pool, the lobby or the lounge so where would you like them to go? I said if you don't like your job, then don't work here but by no means will you continue to scream at us." We sent our kids to bed and about 30 minutes later the cops showed up. they asked us what happened and we told them, they told us she was trying to remove us from the hotel. it was 3 am and our kids had been sound asleep for well over an hour. I went in to talk to her with a police officer and she said the general manger mike already approved us to leave. I asked to speak with him. She got him on the phone and I asked him what the reasoning was for removing us because we did nothing wrong, Ashley said "You told me to find a new job and you stood up in my face and were threating me and swearing at me" I said that never happened, I was sitting in a chair, and you have been screaming at everyone all night, you just are mad bc I told you to stop yelling at everyone. I asked her if they had cameras out front and to pull the cameras she refused. The General manger told me We were no longer welcome at the hotel, I asked him why? and on what grounds are you removing us? He said youre not welcome at our hotel and we don't need to give you a reason and he was refunding all of my rooms in full. so you want us to wake up our 14 year old children at 3 am and leave with no where to go? Then ashley told the cop to go arrest my sleeping 14 year olds and me and the other parents. She was yelling at the cop and the cop told her she didnt get to decide who they arrested. They tried to just get them to let us go to bed bc this was ridiculous. Our kids had a baseball game at 9 am and now I have to rip them out of bed find a place for them to get a few hours of sleep in the middle of Memorial Day. I called corporate and asked if they could just tell us we aren't welcome and to leave and she said no, she tried calling the hotel and Ashley put her on hold and would not speak to her. The Saratoga Police got us a room at another hotel and kept apologizing to us for what happened.
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Date of stay: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Jun 1, 2023
Thank you for sharing your thoughts regarding your stay. As the police were called due to your behavior and you were evicted from the hotel, I can assure you the perspective of the team here at the Holiday Inn Saratoga Springs is quite different than the one you shared. Please choose to stay elsewhere when you visit the Saratoga Springs area in the future. Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark B wrote a review Apr 2023
Glens Falls, New York92 contributions61 helpful votes
We've had multiple conferences over the last 10 years at the Holiday Inn and every one has been a total success. Most recently, our training events April 4 & 5,2023 were wonderfully executed by the sales team, banquet staff and hotel staff. Rooms were set up exactly as we wished, food was amazingly awesome as always, and the entire crew was friendly and professional. If you need a consistent brand and location, Saratoga Holiday Inn is the place to be!
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Apr 7, 2023
It was such a pleasure to welcome you back to Holiday Inn Saratoga Springs! Our team was honored to host your events, and we greatly appreciate your kind words. We'll be sure to share your compliments with our wonderful staff. Thank you for taking the time to provide your review, and we look forward to serving you again. Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hiker1963 wrote a review Apr 2023
Killington, Vermont37 contributions5 helpful votes
Beautiful hotel. The front desk staff was friendly and helpful. Pet friendly with reasonable pet fee. They even provide food bowls which we didn’t need but it was still nice and made us and our pet feel welcome. Located right in town. Stopped there on way home but hope to come again as a destination.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Saratoga Springs, an IHG Hotel
Responded Apr 4, 2023
We were delighted to welcome you and your pet to Holiday Inn Saratoga Springs. Our team is honored to have impressed you with our friendly hospitality and desirable location. The pleasure was all ours, and we're already looking forward to your next stay! Sincerely, Kevin Tuohy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$131 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn saratoga springs hotel saratoga springs, saratoga springs holiday inn
LOCATION
United StatesNew YorkSaratoga Springs
NUMBER OF ROOMS
168
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN SARATOGA SPRINGS, AN IHG HOTEL $120 ($̶1̶5̶8̶) - Updated 2024 Prices & Reviews - NY

Frequently Asked Questions about Holiday Inn Saratoga Springs, an IHG Hotel
Which popular attractions are close to Holiday Inn Saratoga Springs, an IHG Hotel?
Nearby attractions include Congress Park (0.1 miles), Saratoga Springs History Museum (0.2 miles), and Thirsty Owl Outlet and Wine Garden (0.2 miles).
What are some of the property amenities at Holiday Inn Saratoga Springs, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Saratoga Springs, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Saratoga Springs, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Saratoga Springs, an IHG Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Saratoga Springs, an IHG Hotel?
Conveniently located restaurants include Osteria Danny, Thirsty Owl Wine Bar and Bistro, and El Mexicano.
Are there opportunities to exercise at Holiday Inn Saratoga Springs, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Saratoga Springs, an IHG Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Saratoga Springs.
Are any cleaning services offered at Holiday Inn Saratoga Springs, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Saratoga Springs, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Saratoga Springs, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.