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All 31 Saratoga Springs hotels

Holiday Inn Saratoga Springs

3.0 of 5 Hotel   |   232 Broadway, Rt. 9, Saratoga Springs, NY 12866
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78%
Ranked #8 of 31 hotels in Saratoga Springs
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Matthew W Kingston, New York
  • Overview
  • Reviews (256)
  • Photos (82)
  • Amenities
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  • Room tips (48)
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256 people have reviewed this hotel

Traveler rating
    97
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
Kingston, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at this Holiday Inn for my wife's birthday. We stayed two nights in the middle of July. First of all, it's a Holiday Inn, so the room was exactly as I pictured it, if not a little bigger. If you like Holiday Inn's, you will enjoy this one too. To get a few things out that we... More

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NEW HOPE
Contributor
19 reviews 19 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This Holiday Inn is on Broadway, the main street in downtown Saratoga Springs. It is a good choice for families and others. The service was friendly, the rooms were clean and comfortable, but somewhat smaller than we would prefer. The hotel has various amenities including a swimming pool. The staff was welcoming and friendly. The hotel allows pets, which we... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for staying with us and for taking the time to review our hotel. We are glad that you enjoyed your time with us and hope to see you again soon. More

NY
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My better half was visiting with friends one terrible February evening up in Ballston Spa. When I saw the snow really starting to fall, I grabbed the dog and drove back to our hotel room. I ran to the mexican restaurant next door and came back to my uber clean, super warn room to enjoy a veggie burrito and watch... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your wonderful review of our hotel. I am glad to hear that you and your pet enjoyed your stay with us and hope to see you again soon. More

Pointe Claire, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed here as many hotels were booked in the area. The location is perfect for a visit to Saratoga springs with many restaurants and the main shopping street just a short walk through the park. The stair case down is lovely and our walk home with the fireflies lighting our way was a wonderful experience. The outdoor and indoor... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for taking the time to comment about your experience at our hotel. I am sorry that you had a housekeeping issue and I have personally noted your concerns and will address them with further training. Sharing your comments enables us to strive for the best in customer satisfaction. More

Rochester, New York
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is clean, in good repair and pretty. It's the wonderful location on Broadway at Congress Park that really sets it apart as well as the shuttle that will take you anywhere within a 5 mile radius complimentarily. We took the shuttle twice and each time we didn't have to wait. The drivers, very friendly and courteous took... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your review of our hotel. I am glad that you had a comfortable stay with us. I am sorry to hear about your guest service experience. I will address the issue through training. I appreciate your comments and hope to see you again in the future. More

Jefferson MA
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our vacation to the Catskills and Adirondacks did not include a planned stop in Saratoga Springs. But, at the last minute we added two days at the Holiday Inn downtown Saratoga Springs before we returned to Massachusetts, and we are glad we did. The hotel is so close to everything that their shuttle is almost superfluous. One of the best... More

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Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for the wonderful review of our hotel. I am so happy to hear that you got to experience so much of our city while you were here. I am glad you were able to take advantage of our shuttle service. Look forward to the opportunity to see you again. More

Albany, New York
Top Contributor
58 reviews 58 reviews
55 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for the second time. It is a good solid hotel and it is much more than you might expect from a Holiday Inn. We asked at the front desk for a taxi and they said they would check to see where the shuttle was and within a minute we were in the shuttle heading to 15 Church.... More

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for commenting about your stay with us. Our shuttle is a favorite amongst our guests. We are pleased you enjoyed your stay and hope you choose our hotel on future visits. More

Senior Contributor
31 reviews 31 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed here last week when we came to town for a JDRF fundraiser at the Saratoga National golf course. The rooms are clean and comfortable, check in and out are smooth and easy, lobby, pool, area is well kept. I would say the thing that always stands out to me the most is the professional, courteous, happy staff that... More

Was this review helpful? Yes
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thanks so much for sharing your experience at our hotel. I will share your lovely comments with our staff. Look forward to your many return visits. More

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 10, 2014

I visited this hotel twice during the month of May. It's definitely an older hotel that is in need of renovation, but the location couldn't be better. The hotel is the heart of Saratoga, so it's within walking distance to both downtown Saratoga and SPAC. Both stays were great as the rooms were clean and the staff was friendly and... More

Was this review helpful? Yes 1
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your comments. We are glad you enjoyed your stay with us. Look for a new fresh look as we work to improve the guest experience. Our location is the most popular in Saratoga. Hope to see you for the concerts next year. More

Senior Contributor
44 reviews 44 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 10, 2014

I've been staying at this Holiday Inn for years when I have business in town. The staff are friendly and helpful, try to put me in the same room every time--after requesting where I'd like to be. The rooms are clean, the beds are comfortable-- though not so much the pillows, even though they have a variety of thick and... More

Was this review helpful? Yes 1
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for taking the time to comment regarding your experience at our hotel. We thank you for your continued patronage. If you would like us to research a specific pillow type, we would be happy to help track down the perfect one for you. Please feel free to call me at 518-584-4550 Ext 281 if there is anything at... More

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Additional Information about Holiday Inn Saratoga Springs

Address: 232 Broadway, Rt. 9, Saratoga Springs, NY 12866
Phone Number:
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Saratoga Springs 3*
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Also Known As:
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Saratoga Springs Holiday Inn

82 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Saratoga Springs #6 Romantic Hotel in Saratoga Springs #6 Business Hotel in Saratoga Springs
Hotel Class
Official Description (provided by the hotel)
Take a video tour of our hotel. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & entertaining nightspots. We are close to all major attractions and within walking distance to the historic Saratoga Race Course and the Canfield Casino, Saratoga Spring's most popular wedding venue. Bookmakers Restaurant and Lounge serves breakfast, lunch and dinner and offers American cuisine as well as light offerings. Breakfast buffets are available during the summer months, on Sundays & Holidays. Banquet and meeting accommodations are offered for groups of 10 to 800 people in 6 spacious rooms. The historic Congress Park adjoins to the hotel property... ask about a park side room. Our indoor pool and heated outdoor pool complex is a popular favorite for families and sunbathers. Keep fit in our 24-hour exercise facility. Free high-speed internet access and Wi-Fi is available in guest rooms, Bookmakers Restaurant, all meeting rooms and even the pool areas! Our 24-hour business service center is open for coping, faxing, internet use and all business needs! We offer free courtesy van service within 5 miles of the hotel to our convention center, area businesses & attractions and the Saratoga Amtrak/Bus Station. Enjoy seasonal dining on our Broadway patio complete with firepit. ... more   less 
Number of rooms
168

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