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All 31 Saratoga Springs hotels

BEST WESTERN PLUS Park Inn

2.0 of 5 Hotel   |   3291 South Broadway, Saratoga Springs, NY 12886
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61%
Ranked #18 of 31 hotels in Saratoga Springs
A recent review
4 of 5 stars reviewed 5 days ago
quintic Miami Beach, FL
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  • Reviews (139)
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139 people have reviewed this hotel

Traveler rating
    26
    58
    29
    9
    17
See reviews for
48
40
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Miami Beach, FL
Top Contributor
66 reviews 66 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After attending the races, my brother and I spent one night at the Best Western Plus. For a reasonably priced hotel, it was quite good. The staff was friendly and helpful. The rooms, while not luxurious, were comfortable and the breakfast (included in the price) was adequate. The swimming pool was well maintained and was enjoyed by both of us... More

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New York City, New York
Top Contributor
52 reviews 52 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

A short drive south of downtown Saratoga Springs, just south of the state park. Perfectly pleasant, good free breakfast, clean, and a heck of a lot cheaper than the places in town. Across the street from a good bbq place, PJ's BBQ-S-A.

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Plainview, New York
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

SPENT 3 HOURS TRYING TO GET MONEY BACK, BECAUSE WE COULD NOT STAY THERE. Before I continue with this review I want to say that I have stayed in many Best Westerns and NEVER had a problem, EVER. My girlfriend and I had started our vacation. We had planned an overnight stay in Saratoga Springs and then continuing to Lake... More

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1 review
4 of 5 stars Reviewed 1 week ago

Had a comfortable stay...nice location...nice breakfast...nice workout room...nice pool area...manager appears to be very busy and personable. Good restaurants in the area...very close to SPAC..Casino..and horse racing tracks.Downtown area just minutes away...Lake George a short scenic trip away. We felt very much at home..planning on making it our home away from home next year too.

Review collected in partnership with Best Western

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syracuse ny
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The place was way understaffed at checkin, rooms weren't ready, and the delay was too long. The next day, there was no water, without warning and they really didn't do much to make the situation better. Would never go there again in august for that price. Very disappointing after being a best western rewards member for some time.

Was this review helpful? Yes 1
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Montreal, Quebec, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel MONTHS in advance for a concert at the SPAC. I know that during the summer ANY hotel in the area is going to be astronomically priced. It all started at check-in. there was only one person working the front desk at 330pm…check in time is at 3pm, you would think they would have staffed the desk... More

Was this review helpful? Yes 1
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Saratoga Springs, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

DO NOT STAY HERE. the customer service is TERRIBLE. there are plenty of better options that are just as close to SPAC. to start the trip i was promised early check in, then when i arrived i was told my room was given away. I then waited on a line out the door for ONE person to check in every... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Unsatisfied. We went to check in right at 3:00. The woman at the front desk said in 15 minutes it will be ready. A little annoying since check in was at 3 o'clock. 45 minutes later the line was at the door and our room was still not ready. She let people check in that showed up after us because... More

Was this review helpful? Yes
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Frankfort, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This facility was clean, welcoming, and appropriately appointed for the level of motel it is. Breakfast was similar and varied (cold cereals, muffins and bread, scrambled eggs, make-your-own waffles, etc.) when compared to other medium level motels of which I view this chain to be. Manager allowed us to stay 1 1/2 hours beyond check-out with a fair amount of... More

Was this review helpful? Yes
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Nanuet, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Checked other hotels in the area and the prices were high. Understandable for the area. I booked this hotel and it wasn't a bargain but was comparable. It's outdated, understaffed and doesn't have HD TV? We woke up the first morning to the free breakfast and it was fine. Unlike other hotels I've stayed they had no one on duty... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

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Additional Information about BEST WESTERN PLUS Park Inn

Address: 3291 South Broadway, Saratoga Springs, NY 12886
Phone Number:
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Park Inn 2*
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Also Known As:
Best Western Park Hotel Saratoga Springs
Best Western Saratoga Springs
Saratoga Springs Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Saratoga Springs
Hotel Class
Official Description (provided by the hotel)
The Best Western Park Inn is conveniently located minutes from downtown Saratoga Springs and offers easy access to Saratoga State Park. Hotel guests will also be close to Saratoga Performing Arts Center, Skidmore College and the Saratoga Historical National Park. This newly remodeled hotel offers spacious, stylish rooms equipped with all the amenities to make any stay enjoyable. Amenities include high-speed Internet, a fitness center, business center with copy and fax service. ... more   less 
Number of rooms
62

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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