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All 31 Saratoga Springs hotels

BEST WESTERN PLUS Park Inn

2.0 of 5 Hotel   |   3291 South Broadway, Saratoga Springs, NY 12886
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A recent review
3 of 5 stars reviewed 3 weeks ago
ParistoCapeCod Dennis, Massachusetts
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108 people have reviewed this hotel

Traveler rating
    22
    46
    23
    7
    10
See reviews for
36
33
4
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Dennis, Massachusetts
Top Contributor
56 reviews 56 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Following a very unpleasant phone conversation with an extremely rude front desk clerk, I expected a miserable visit. I wasn't too bad, however. We arrived late, and with our 2 dogs. We were given a room right next to a back exit, which made sense. However, it was also an exit used by smokers and people went in and out... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

Positive stay. Very pleasant stay. Especially liked the free breakfast. Lots of choices. Room was large and well arranged for space. All employees friendly and helpful. Easy access from parking lot. Would definately stay there again if in the area. Like the rewards point program

Review collected in partnership with Best Western

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Saratoga Springs, Ny
Top Contributor
95 reviews 95 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 17, 2014

I picked this hotel based on price, it was about $50 less than any other hotels in the area. Granted it is about two miles from Broadway, so there is a reason why it is so much less expensive. I bought my room off Priceline and when we got to the counter, I was immediately charged $10 for an additional... More

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bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are glad you enjoyed your stay, but I sincerely apologize for the inconvenience upon check out. We will work to help train our staff to better suit the needs of our guest. Thank You More

Ithaca, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2014

Let me start off with saying the hotel seems pretty clean. The breakfast is kind of old, and not a good selection, but still ok. I came down to buy a snack during my stay and no one was there! I waited 10 minutes. I decided to put down my snack I was buying and come back later. When I... More

Was this review helpful? Yes 1
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Dear Richard, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

sterling, va
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 3, 2014

We stayed here December 27 & 28 2013. This was a pleasant surprise as a very good hotel/motel. The room had two queen beds and was very spacious. The bed was very comfortable and slept well on it. It was very clean and appeared to have been renovated recently. They have very good wifi access;free and very good breakfast with... More

Was this review helpful? Yes 1
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

New York City, New York
Top Contributor
108 reviews 108 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 31, 2013

We usually stayed in the downtown area but decided to give this hotel a try as it's very close to the state park. The room was quite big, comfortable and clean. The hotel location is good, right by the state park and there are restaurants close by. It's clean and well kept. The male check-in clerk was friendly and efficient.... More

Was this review helpful? Yes 1
Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 30, 2013

My family stayed here on Thanksgiving night. Not one complaint - check-in was friendly and efficient, beds were super comfortable (even the pillows), everything was clean and fresh, room was quiet, staff was friendly, breakfast was great! More than we expected for the price. Would definitely stay here again.

Was this review helpful? Yes 1
Byron
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 12, 2013

I travel for business through out the United States and Canada. I always try to stay at a Best Western location as I have found over the years that they are generally more accommodating than the other chains. My recent stay at the Best Western Plus Park Inn in Saratoga Springs, NY was great. I arrived in the evening, tired,... More

Review collected in partnership with Best Western

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bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you very much for your recent response. Guest satisfaction is our top priority, as we strive to provide the best experience possible. I am glad that you chose to stay with us on your recent business trip to the area. We value our guests' comments and appreciate your positive feedback regarding the accommodations and the courtesy / professionalism of... More

lynbrook, United States
1 review
4 of 5 stars Reviewed November 9, 2013

the hotel was fine the food was fine the time was fine and the hotel was fine thank you. I do not know what else to write ust that it was a palce to stay for the conference I had to attend thank you again and that is all ia hve to say

Review collected in partnership with Best Western

Was this review helpful? Yes
bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for your recent response. Guest satisfaction is our number one priority. We value the feedback of our guests, as we strive to provide the best experience possible. I am glad that you were pleased with our accommodations during your recent stay while attending a conference. We would welcome the opportunity to having you return as a guest for... More

Hudson, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 8, 2013

There were a number of things wrong with this hotel, but many were minor. The swipe cards only worked at the front entrance, not at other entrances. So, it was a pain to lug gear from the back to the front of the building. Carpet is old and dirty. And a long-haired white cat wandering the lobby at midnight was... More

Was this review helpful? Yes 2
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

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Additional Information about BEST WESTERN PLUS Park Inn

Also Known As:
Best Western Park Hotel
Best Western Park Hotel Saratoga Springs
Best Western Saratoga Springs
Saratoga Springs Best Western
Address: 3291 South Broadway, Saratoga Springs, NY 12886
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 31 hotels in Saratoga Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Park Inn 2*
Official Description (provided by the hotel):
The Best Western Park Inn is conveniently located minutes from downtown Saratoga Springs and offers easy access to Saratoga State Park. Hotel guests will also be close to Saratoga Performing Arts Center, Skidmore College and the Saratoga Historical National Park. This newly remodeled hotel offers spacious, stylish rooms equipped with all the amenities to make any stay enjoyable. Amenities include high-speed Internet, a fitness center, business center with copy and fax service. ... more   less 
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