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BEST WESTERN PLUS Park Inn

2.0 of 5 3291 South Broadway, Saratoga Springs, NY 12886
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BEST WESTERN PLUS Park Inn
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BEST WESTERN PLUS Park Inn
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159 reviews from our community

Traveler rating
    37
    62
    29
    10
    21
See reviews for
54
44
8
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (159)
  • Mar-May only
    (21)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (25)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

We were in the Saratoga area on 1/17 and stayed at this hotel. It was all I would expect and more. The room was very large and comfortable as well as clean. The breakfast was also very good with a good selection to choose from. We will definitely stay at this hotel in the future.

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bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

We thank you for taking the time to respond to this survey. we are pleased that you found our accommodations and for providing us with valuable information regarding . More 

New Market, Maryland
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed overnight off season as a half way point to the adirondacks. Loved the fireplace in the lobby. Price was below what I would have expected to pay for such a nice room. My dog Luna was welcomed, with lots of area to walk (on a leash of course) Some day I would like to actually visit this wonderful... More 

Review collected in partnership with Best Western

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bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are pleased to see that you and Luna enjoyed your stay with us. We value your feedback and will share your positive comments with our staff, that is their favorite reward. We look forward to your return. More 

Fayetteville, New York, United States
1 review
1 of 5 stars Reviewed 1 week ago

was put though the ringer to cancel my reservation, was scheduled to check in daughter had a hockey game for the weekend but due to injury she was not cleared to play. called Hotel to let them know they told me I needed a 72 hour notice I was giving the a 48+ hour notice..person who answered told me he... More 

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bwsaratoga, Front Desk at BEST WESTERN PLUS Park Inn, responded to this review

We wish to apologize for any inconvenience this situation may have caused. It is important to us to attempt to accommodate extenuating circumstances in the lives of our guests whenever possible, however with formal cancellation policies in place and the need to remain fair and consistent, we do need to support any exceptions to the policies. We again extend to... More 

Warwick, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 14, 2014

We are just here for the night as we take the Polar Express Train ride. I love how close it is to the train as well as how clean it is. I'm happy that we were able to get in to our room hours before the 3pm check in and are able to relax before our little excursion. The staff... More 

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bwsaratoga, Front Desk at BEST WESTERN PLUS Park Inn, responded to this review

We are very glad you enjoyed your stay with us. That is the most important thing is making sure every guest enjoys their time here. Be it for vacation or business. We hope you will come back and join us again soon! More 

NY, NY
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 14, 2014

This is a perfectly fine, comfortable and reasonably-priced alternative to the Broadway area hotels in the middle of downtown Saratoga. The beds were very comfortable and the room quite large. I saw the fitness room and it was small but probably adequate. We were there in the winter so the outdoor pool was not open. The hotel's location is a... More 

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bwsaratoga, Front Desk at BEST WESTERN PLUS Park Inn, responded to this review

Its our pleasure to have you. We do our best to meet our guests needs. We hope that getting in wasn't too hard for you. We want all our guests to arrive safe and in this winter season warm too!! We hope you will come back and stay with us again soon! More 

Niskayuna
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2014

This Best Western Plus is conveniently located between I-87 Exit 13N and downtown Saratoga Springs. It is situated next to the Saratoga Springs State Park entrance. The hotel features a seasonal outdoor pool. The rooms offer a flat panel television, microwave, refrigerator, coffee maker & hair dryer. A large lounge and breakfast area make it very inviting for guests. JP's... More 

Review collected in partnership with Best Western

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bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

The Polar Express is a very special event for families and we are pleased to hear that you found our staff and amenities a positive part of you special trip. Thank you for sharing this with us and we hope you consider us again for your lodging needs. Happy Holidays. More 

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

We arrived to a very clean well lit room. Temperature control in the room was wonderful and very comfortable. Down the hall was a gym, again, very clean and accessible. Bathroom was great! It even has a heat lamp so you do not get cold! Show was dreamy and the shampoo, conditioner, lotion provided was very nice. The beds are... More 

Was this review helpful? Yes 1
bwsaratoga, General Manager at BEST WESTERN PLUS Park Inn, responded to this review

We thank you for your kind words regarding our hotel. Its always wonderful to know we have served a guest to the best of our ability. We hope to see you again soon! More 

Missouri City, TX, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

Very comfortable accomodations; Check-in Staff very efficient and friendly. She was knowledgeable about dinner restaurants in the area. Owner refused to acknowledge Best Western discount card (up to 20%).

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We strive to ensure an excellent guest experience and we were pleased to see that you found our accommodations comfortable and our staff helpful. It is unfortunate, and we do wish to apologize for any misunderstandings regarding your Best Western Discount Card and any expected rate adjustment. We wish to thank you for taking the time to provide us with... More 

Montpelier, Vermont, United States
2 reviews
5 of 5 stars Reviewed November 6, 2014

As a business traveller, I spend many a night in hotels. When in the Saratoga area, I always check in here. The rooms are always clean, well-appointed, and the staff is alway friendly and helpful. The breakfast is an added bonus.

Was this review helpful? Yes
bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We thank you for your kind words regarding our hotel. Its always wonderful to know we have served a guest to the best of our ability. We hope to see you again soon! More 

new york
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 21, 2014

Best Western was the only decent hotel with last minute rooms available on a busy Friday night in October so I took it, though $200 seemed pricey for a Best Western on busy Route 9. The room was clean and comfortable, with upscale sheets and bedding, and large flatscreen tv, and clean bathroom. I can't complain about cleanliness or comfort.... More 

Was this review helpful? Yes
bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for your feedback on our hotel. We always look forward to hearing how we can improve your stay. We hope that next time you come this way we can meet your expectations fully. Thanks for choosing Best Western! More 

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Additional Information about BEST WESTERN PLUS Park Inn

Address: 3291 South Broadway, Saratoga Springs, NY 12886
Phone Number:
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Park Inn 2*
Number of rooms: 62
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Also Known As:
Best Western Park Hotel Saratoga Springs
Best Western Saratoga Springs
Saratoga Springs Best Western

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