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BEST WESTERN PLUS Park Inn

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3291 South Broadway, Saratoga Springs, NY 12886
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BEST WESTERN PLUS Park Inn
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BEST WESTERN PLUS Park Inn
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166 reviews from our community

Traveler rating
    41
    64
    29
    11
    21
See reviews for
58
44
9
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

very clean and affordable visited during off season, march busy but very quiet good value just outside saratoga springs probably 5 minutes into town breakfast a really nice touch and very good by the way!

Review collected in partnership with Best Western

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bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are glad you enjoyed your stay with us. Every guest is important here at Best Western and any way we can make you that much more comfortable we strive to do. If you are in the area come back and see us again soon! More 

Chateaugay, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

While there one of my students left shoes behind. We needed those shoes for our competetion dress. We returned to the hotel to pick them up but they could not be found. The staff rechecked the room. my student said she left them in a bag. we thought maybe they where thrown out. the staff went to the garbage and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are so glad we were able to help. Losing belongings big or small can be hard on anyone. So returning them to you is paramount. Thank you for being patient with us finding them and thanks for staying with Best Western! More 

Mohegan Lake, New York
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to stop over in Saratoga Springs on the way to Rutland,Vermont. Hotel was close to casino which we wanted to see.Clean and comfortable room.Quiet environment.Close to casino and downtown Saratoga Springs.Breakfast was ok.Typical free hotel breakfast choices.Plenty of parking.Felt very safe there.Would consider staying there again if in the area.

Review collected in partnership with Best Western

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bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are very glad you enjoyed your stay with us here at Best Western. Every customer that leaves our hotel happy and refreshed is always a wonderful thing for us. Come back any time! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 2, 2015

Stayed here during a recent trip to Saratoga. Since it was off-season (February), my stay cost less than $100 for the night. The room was clean and quiet and there seems to be ample parking. I did not have their breakfast because I noticed that a Dunkin' Donuts was nearby. Looks like it is a 10 – 15 minute drive... More 

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bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are glad you found our hotel to be easy on your wallet and enjoyable. We go out of our way in order to make sure that it stays that way. Come back and stay with us any time! More 

Clayton, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 1, 2015

Great hotel, cheapest in the area. Awesome value. Nice clean rooms with new appliances (mini fridge and microwave). Comfortable beds. Great breakfast included with room stay: waffles, eggs, sausage, toast, danishes and doughnuts, fresh fruit, cereal, juices, coffee/tea station. Less than 10 miles from Saragtoga Springs, easy drive. Only downside, no hot tub or indoor pool, but you get what... More 

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bwsaratoga, Front Office Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you very much for your kind words about our location. Its always nice to see someone leave happy from our hotel. We would love to have you back any time you are in the area. More 

Lowell, United States
1 review
2 of 5 stars Reviewed February 27, 2015

If you tired and need to sleep it's worth stopping. Don't expect anything remotely nice, or upscale here. If you go to the gym bring a work out on your phone. The "gym" is a tiny room all enclosed in glass in the middle of a hallway with 3 pieces of equipment.

Review collected in partnership with Best Western

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bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

We would like to thank you for writing a review regarding your recent stay with us. Your feedback is very much appreciated and assists us in our quality improvement initiatives. Our goal is to create a great experience for our guests and we are sorry that we did not meet your expectations. It was a pleasure to have you as... More 

ansonia
Top Contributor
80 reviews 80 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 2, 2015

We always wanted to take a trip to Saratoga Springs. They are known for their Mineral Baths and Springs. We stayed at the BW the first night due to convenience. The next few nights we booked one of the famous resorts in Saratoga Springs. If you don't want to pay a lot of money at this resort I highly recommend... More 

Review collected in partnership with Best Western

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bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

Thank you for completing this online survey and sharing with us your positive feedback. We hope to see you again soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

We were in the Saratoga area on 1/17 and stayed at this hotel. It was all I would expect and more. The room was very large and comfortable as well as clean. The breakfast was also very good with a good selection to choose from. We will definitely stay at this hotel in the future.

Was this review helpful? Yes 1
bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

We thank you for taking the time to respond to this survey. we are pleased that you found our accommodations and for providing us with valuable information regarding . More 

New Market, Maryland
2 reviews
4 of 5 stars Reviewed January 19, 2015

We stayed overnight off season as a half way point to the adirondacks. Loved the fireplace in the lobby. Price was below what I would have expected to pay for such a nice room. My dog Luna was welcomed, with lots of area to walk (on a leash of course) Some day I would like to actually visit this wonderful... More 

Review collected in partnership with Best Western

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bwsaratoga, Manager at BEST WESTERN PLUS Park Inn, responded to this review

We are pleased to see that you and Luna enjoyed your stay with us. We value your feedback and will share your positive comments with our staff, that is their favorite reward. We look forward to your return. More 

Fayetteville, New York, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 17, 2015

was put though the ringer to cancel my reservation, was scheduled to check in daughter had a hockey game for the weekend but due to injury she was not cleared to play. called Hotel to let them know they told me I needed a 72 hour notice I was giving the a 48+ hour notice..person who answered told me he... More 

Was this review helpful? Yes 1
bwsaratoga, Front Desk at BEST WESTERN PLUS Park Inn, responded to this review

We wish to apologize for any inconvenience this situation may have caused. It is important to us to attempt to accommodate extenuating circumstances in the lives of our guests whenever possible, however with formal cancellation policies in place and the need to remain fair and consistent, we do need to support any exceptions to the policies. We again extend to... More 

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