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Residence Inn Saratoga Springs

3.0 of 5 295 Excelsior Avenue, Saratoga Springs, NY 12866
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Certificate of Excellence 2014
Residence Inn Saratoga Springs
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Residence Inn Saratoga Springs
Residence Inn Saratoga Springs
Residence Inn Saratoga Springs
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128 reviews from our community

Traveler rating
    69
    35
    9
    5
    10
See reviews for
44
24
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (21)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (25)
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1 review
5 of 5 stars Reviewed January 12, 2015

We stayed there this past weekend for my son's wedding that was in Saratoga Springs. I can't say enough how great this place is to stay. We had to bring our dog with us and from the moment we walked in, the staff that saw us stopped to talk to our dog and make us feel welcome. We stayed in... More 

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Elaine, First of all, congratulations on the Wedding and many happy years ahead for your son and his wife. We appreciate you choosing Residence Inn and are so delighted that we exceeded your needs and made the experience pleasurable for you, your family, and friends. It is our desire to provide a comfortable home-like atmosphere which allows our guests... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

We stayed in a two bedroom suite, with two bathrooms & a FULL kitchen!! There was 6 of us so we slept on the pull out couch/ cott & it was comfortable ! It was clean, quite, staff was friendly & helpful! I can't wait to go back it's a home away from home

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Home, We thank you for being our guest and we are pleased that your stay was enjoyable and comfortable. At Residence Inn, we pride ourselves on making you feel at home. Our staff is engaging and we want to positively impact each guest and provide a personal touch. We look forward to seeing you again and appreciate your favorable... More 

Wappingers Falls, New York
Top Contributor
221 reviews 221 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 3, 2014

Dog friendly is what first brought me to stay here. And it keeps me coming back. Easy to deal with. Good location. And good facilities. Quite rooms. I do have a preference for the fist floor because of the dog

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Robert G., We appreciate your choosing Residence Inn and are pleased that we deliver on the level of service you anticipate and expect. Yes we are pet friendly and enjoy getting to know the pets as much as their owners. Your comments regarding our staff and the essence of what a Residence Inn should be - providing all the... More 

Pennsylvania
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

My family and I have stayed here many, many times. The staff is always friendly and aims to please. We continue to go back, because we know what what we're getting when we stay here, and it's always good!

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear aarppennsylvania, We are happy to welcome you again and again and are pleased that you continue to enjoy our Hotel. We appreciate our repeat guests and thank you for choosing the Residence Inn - Saratoga Springs. On behalf of my team we thank you and look forward to saying hello once again. Yours In Hospitality, Bob Herrold General Manager More 

Corinth, New York
1 review
5 of 5 stars Reviewed November 17, 2014

This is one place that really deserves, to be talked about the staff my husband and I can not say enough good about them. We were put their by the apartment we live @ was damaged, it was a very trying time for us . And your staff was so good to us, and we had a little dog, and... More 

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hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Claggs, We appreciate you being our guest while you were displaced and we were happy to make your transition a smooth one. We are apprecative that the associates you referenced impacted your stay and provided a home like setting which made you comfortable. As an extended stay Hotel, we provide many amenities and personalization which guests do not find.... More 

Coral Gables, Florida
Top Contributor
303 reviews 303 reviews
73 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 1, 2014

This was a great stay. The people here were so professional, friendly and accommodating. I felt all the time that I was staying in a big " bed a breakfast" . Everyone so nice and accommodating . The hotel is "isolated" at the end of a street, 1.4 miles from downtown. Very easy access to the speedway and to the... More 

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Joselito1959, What a nice compliment from you regarding your stay at our property. We are pleased that you found us to be an oasis and and a diamond in the rough. We pride ourselves on providing exceptional levels of service and glad we made your time with us pleasurable. Our team is anxious to exceed what our guests expect... More 

Massachusetts
Contributor
18 reviews 18 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 29, 2014

Although we were at this impeccably maintained property on a very busy weekend, we were given VIP treatment as if we were the only guests. I stay at Marriotts all the time and am usually satisfied, but this hotel is a cut above. We felt that our special requests (for a larger room, for a late check-out) were honored cheerfully.... More 

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Pablo P, We appreciate you choosing Residence Inn and we are very pleased that you enjoyed the VIP Treatment we extend to all of our guests. We take great pride in provding exceptional service levels to our guest and are glad to learn that you were pleasantly surprised. As a resultof comments such as yours, we have a strong... More 

New Canaan, Connecticut
Top Contributor
60 reviews 60 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 28, 2014

I stayed at this hotel recently for the Head of the Fish Regatta. I was able to get a two bedroom suite which was perfect. The hotel is a standard Residence Inn. The hotel is outside of town to the North but they have a shuttle to downtown. The hotel is right off exit 15 but you have to drive... More 

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hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Univax, Thank you for staying with us while attending the Head of the Fish Regatta. We take great pride in providing an environment that meets the expectations of families. Our suites provide more than just a conventional hotel room since they are equipped with full kitchens and compliment our free hot buffet breakfast which is provided daily. We are... More 

Washington DC, District of Columbia
Top Contributor
80 reviews 80 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 22, 2014

We stayed here one night while visiting Skidmore College. The school was a 3-4 minute drive away from the hotel and town was about 1-2 minutes more. The hotel is located outside of town, not far from the interstate. It is a bit hard to find so you may want to use your GPS or Mapquest it. The staff was... More 

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Junodee, Thank you choosing the Residence Inn - Saratoga Springs while visiting your child who is attending Skidmore College. We hope all going well with their studies and we appreciate your favorable review of our property. Our attention to you our guest and our home like feel are the hallmarks of Residence Inn service. We are glad that you... More 

New York City, New York
Top Contributor
156 reviews 156 reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 3, 2014

Consistency is what you get with Residence Inn -- plus space and a kitchen area. Right off Exit 15 of I 87. Quiet. We asked for a first floor room and was switched from a king to a queen. O.k. but wish we had been told ahead. Good breakfast. very clean. We just stayed over night for a local car... More 

Was this review helpful? Yes
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Gloria G, We are glad you enjoyed your stay with us while you were in town for the Car Show at the Automoble Museum. We are having a strong year at the property and appreciate your flexibility with us changing you from a King to a Queen in order to accommodate your First floor request. The team takes pride in... More 

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Additional Information about Residence Inn Saratoga Springs

Address: 295 Excelsior Avenue, Saratoga Springs, NY 12866
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Saratoga Springs 3*
Number of rooms: 102
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Also Known As:
Saratoga Springs Residence Inn
Hotel Style:
#6 Family Hotel in Saratoga Springs
#8 Business Hotel in Saratoga Springs

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