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Roosevelt Inn & Suites

South Broadway - Route 9 #2961, Saratoga Springs, NY 12866
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1 room 1 guest
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Roosevelt Inn & Suites
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242 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (40)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (49)
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2 reviews
5 of 5 stars Reviewed 1 week ago

We were in the area so my daughter and her friends could attend the 5 SOS concert. The room was so beautiful,a mini suite was perfect for the 4 of us. When the girls got overexcited, I could just shut the door between the 2 rooms or step out on our private little balcony for a few deep breaths. Not... More 

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Cherry Valley, New York
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an adequate motel, but is a shabby version of the pictures. The rooms are clean but the pillows and beds are awful. They give minimal pillows and towels. The bathroom hasn't been remodeled since the 70s. It's a pretty convenient location, but not worth the money

Was this review helpful? Yes 1
Bonita Springs, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

I was excited about Saratoga Springs and a daily trip to the track . my six night stay was to be a escape from my hectic work week . when I saw the room for the first time it was so different from the pictures depicted on the internet of this 'getaway spa' , my inclination was to check for... More 

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Roosevelt2015, Owner at Roosevelt Inn & Suites, responded to this review

Dear Guest, We do have several different type of room types from exterior simple room to intdoor suites and executive suites. I don't which rooms you booked. Any way, Our sincere apologies on your less than pleasant stay. We would like to further discuss this you, if you would please contact the GM at 518-584-0980 or by email at rooseveltinnandsuites@gmail.com.... More 

South Windsor, Connecticut
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms are spacious. Bed and pillows uncomfortable. Internet kept dropping. I called the phone number the hotel provided in their room information. After 15 minutes the Internet help desk said they do not service this hotel. I called the front desk and they stated they knew the phone number is incorrect but that they can't help me. Air conditioning did... More 

Was this review helpful? Yes 1
Roosevelt2015, General Manager at Roosevelt Inn & Suites, responded to this review

Dear Guest, We do have several different type of room types from exterior simple room to intdoor suites and executive suites. I don't which rooms you booked. Any way, Our sincere apologies on your less than pleasant stay. We would like to further discuss this you, if you would please contact the GM at 518-584-0980 or by email at rooseveltinnandsuites@gmail.com.... More 

Mystic, CT
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Too high priced for the advertised offerings - disappointed. Rooms must have fulfilled the definition of a suite by adding a small refrigerator and microwave. Reality is it was a 1960s vintage motel room at 2015 prices.

Was this review helpful? Yes
Roosevelt2015, Owner at Roosevelt Inn & Suites, responded to this review

Dear Guest, We do have several different type of room types from exterior simple room to intdoor suites and executive suites. I don't which rooms you booked. Any way, Our sincere apologies on your less than pleasant stay. We would like to further discuss this you, if you would please contact the GM at 518-584-0980 or by email at rooseveltinnandsuites@gmail.com.... More 

Oxford, Massachusetts
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed here every August for the past 18 years, except for once 3 years ago when the hotel was undergoing a rough period. Based on improved TA reviews, we decided to come back last year, and things had indeed improved somewhat. However, after our last trip, we've decided enough is enough. There is so much to like about... More 

Was this review helpful? Yes
Roosevelt2015, Owner at Roosevelt Inn & Suites, responded to this review

Dear Guest, We do have several different type of room types from exterior simple room to intdoor suites and executive suites. I don't which rooms you booked. Any way, Our sincere apologies on your less than pleasant stay. We would like to further discuss this you, if you would please contact the GM at 518-584-0980 or by email at rooseveltinnandsuites@gmail.com.... More 

Ithaca, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel is great. The rooms are huge and well-appointed, and the grounds are quiet and very spacious. Unfortunately, all this is lost to misleading, difficult, rude, and deceptive staff and management. The additional costs to stay with professional hoteliers elsewhere in the Saratoga Springs community would be money very well spent.

Was this review helpful? Yes
Roosevelt2015, General Manager at Roosevelt Inn & Suites, responded to this review

Dear Guest, Our sincere apologies on your less than pleasant stay. We would like to further discuss this you, if you would please contact the GM at 518-584-0980 or by email at rooseveltinnandsuites@gmail.com. Thank you, we look forward to hearing from you. More 

Durham, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I was looking for a place to stay with our granddaughter so we could take her to the track. She rides and shows and jumps,she is only 13yrs old. this was the best I could have picked. it has an outdoor and indoor pool. closed too Saratoga race track,broadway the main street and yet not in the middle of the... More 

Was this review helpful? Yes 1
Roosevelt2015, General Manager at Roosevelt Inn & Suites, responded to this review

Dear Zitosr, Thank you for the great review and glad you enjoyed your stay! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Roosevelt Inn & Suites Saratoga Springs is committed to clean rooms and great service! More 

New York City, New York
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 27, 2015

The property is large (good for kids throwing a football, etc). Outdoor pool is small but looks clean. A great feature is that they have tennis courts. The unit we stayed in is very dated; however large, and there is a small porch off the room which is nice. Our room smelled old and strong smell of cigarettes. If they... More 

Was this review helpful? Yes 1
Roosevelt2015, General Manager at Roosevelt Inn & Suites, responded to this review

Dear Guest, Thank you for your review. We do apologize about the little issue, we have been working on getting that taken care of. We hope to see you on your next to the Saratoga Springs/Lake George area! More 

Staten Island, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

Had a wonderful time. Very clean. Staff was very friendly and courteous. Rooms are kept emmaculate. Prompt service at all times. Amenities were great!!! Look forward to next year. Had a Spa Day. Loved my facial and body wrap. Everything is located close to each other. Looking foward to the Restaurant opening. Continental Breakfast was daily. I love coffee and... More 

Was this review helpful? Yes 1
Roosevelt2015, General Manager at Roosevelt Inn & Suites, responded to this review

Dear Guest, On behalf of the Roosevelt Inn & Suites Saratoga Springs we would like to thank you for the wonderful compliments you have spoken. It was an absolute pleasure having the guest stay with us. We are pleased you had such a great experience with us, we strive everyday to make this the best hotel in town. We hope... More 

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