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Courtyard by Marriott

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11 Excelsior Ave, Saratoga Springs, NY 12866
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1 room 1 guest
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269 Reviews from our TripAdvisor Community

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Traveler rating
    140
    78
    29
    11
    11
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66
85
13
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (269)
  • Mar-May only
    (44)
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Rochester, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We all know that we expect a comfy bed and great pillows at Marriott properties. The Courtyard in Saratoga Springs, NY is the highlight of my annual August visit to Saratoga. The hotel staff are all wonderful. The front desk personnel, housekeeping, maintenance staff and all hotel staff are some of the most hospitable and accommodating I have ever experienced.... More 

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Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

In the Marriott tradition this is a modern, convenient and comfortable motel that not only meets the needs of a nice comfortable bed, a clean and spacious bathroom and a staff that knows what hospitality is all about. There are NO SURPRISES when expecting the caliber and quality that is associated with the Marriott brand. What sets this apart from... More 

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Milford, Connecticut
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been going to Saratoga for the past 10 years, this is our second year in a row staying at the Marriot. We were once again very pleased and will stay no where else. Our room was ready upon arrival as we were greeted with friendly service at the front desk. The staff is the most helpful and friendly... More 

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easton ,pa.
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived 10:30 am , had a room by 11:00 am , far earlier than 3:00 pm check-in time which was very much appreciated , extremely helpful front desk personnel ....... Pricey during racing season , but we stayed on points , 5 minutes to check in , on the way to the track , via shuttle , at noon .......... More 

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Rochester, New York
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in on the first weekend of the racing season. So, the rooms were, we thought, expensive. Compared to the Hampton Inn that we stayed at last year, this hotel just didn't quite make the grade. Pluses: It was clean, and the staff was friendly. Our TV didn't work and maintenance fixed it quickly. There is a full service... More 

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Hammondsport, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 10, 2015

When booking this room, I thought we booked a room with a sitting area. Our family of 4 would have liked room to spread out. The room had 2 queen beds and the sitting area was a round chair in one corner. Definitely not the sofa/seating area I thought I was getting. For much less I could have booked at... More 

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MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at our property. I apologize that the room configuration did not match your expectations. We do have junior suites that have the sitting area you had been looking for. I would like to thank you for the kind words you shared about the friendliness... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015

No complaints! Great location for us away from crazy downtown Saratoga on a Saturday night. Room was clean and modern. Hotel staff very friendly and helpful. Close to the Saturday morning farmers market and easy access to hop on rt 9 and head to Lake George. Will def stay again!!

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NY State
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2015

We had a reservation at another hotel during the Regada weekend this year. That hotel mixed up the check-in day and so there was no room at the inn for us! We went over to the Courtyard by Marriott and they were very happy to accommodate us for the night. Clean and comfortable room. Excellent staff at the desk. Housekeeping... More 

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Fairfield, Connecticut
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 17, 2015

The hotel looks like it was built in the last 8-10 years, so it had a welcoming fresh appearance right from the start - got off on a great foot! (not worn or run down looking at all). We got great advice for restaurants from the concierge, since we went with our kids both times and it worked out great!... More 

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Rochester, New York
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 4, 2015

All the comforts you would find from a Marriott Courtyard plus new renovations. Not on the main strip, but walking distance to all. Wonderful staff. The rooms are spacious and offer a nice quiet, comfortable sleep.

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