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All 31 Saratoga Springs hotels

Courtyard by Marriott

3.0 of 5 Hotel   |   11 Excelsior Ave, Saratoga Springs, NY 12866
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80%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
msesqct West Hartford, CT
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207 people have reviewed this hotel

Traveler rating
    109
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    21
    9
    11
See reviews for
50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
West Hartford, CT
Top Contributor
65 reviews 65 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Yahoo, no bedspread but a nice clean white duvet, not one but two shelves in the shower for shampoo and soap, chocolate chip cookies on check-in and a Starbucks in the Lobby. Free WiFi, helpful friendly staff, great location, clean and no smoking. What more could a weary traveler or parent visiting a college student want?

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Vermont
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stay in Saratoga Springs pretty regularly as I have a son in college there. I have stayed in several different hotels, and thought they were all fine, but I think this may be my new favorite. Saratoga is never a bargain, and can be crazy some times of the year, considering its size. This property stands out as it... More

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Guilderland, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We recently had another overnight at the Courtyard and we were pleasantly surprised to see the new updates the hotel was doing. The new lobby looks fantastic! We were in town for restaurant week and found the staff to be very helpful with suggestions on where to eat in town. The staff as always goes above and beyond with their... More

Was this review helpful? Yes 1
Albany, NY
Top Contributor
255 reviews 255 reviews
40 hotel reviews
216 helpful votes 216 helpful votes
1 of 5 stars Reviewed 4 weeks ago

***CONSIDERING STAYING HERE? - THIS IS A MUST READ*** Last week I was about to book this hotel in order to attend a Red Cross Fire & Ice Ball at the City Center on the evening of Saturday 3/22 and noticed a website warning indicating that the lobby was being renovated and that the food service was being moved. The... More

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MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and for sharing your experience with the Courtyard Saratoga Springs. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate... More

Top Contributor
151 reviews 151 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 17, 2014 via mobile

this hotel will be great as soon as the work is completed. The staff seem to be well trained and are personable . Rooms are average but the location is perfect. it is an easy walk to downtown shopping and restaurants. Check to see that work is completed before booking....then enjoy.

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MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for your recent review of our property. As you mentioned we are undergoing a complete lobby renovation, and I would like to appologize for any inconvenience this may have caused during your stay. The progress we are exprienceing is very impressive with regards to the lobby renovation. I was pleased to hear of the positive feedback you mentioned... More

Massachusetts
Top Contributor
58 reviews 58 reviews
27 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed February 18, 2014

Just stayed here for the 2nd time in the past few months. On our first visit the room and bathroom seemed dirty. I mentioned it while chatting at check-out (not complaining) and was assured that it was a housekeeping fluke and to please consider staying again at a discount. They were so nice so I went ahead and made a... More

Was this review helpful? Yes 1
MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for your feedback on your stay with us. We're happy to see there were a number of things that you were pleased with. We certainly appreciate the positive feedback on the service provided by our staff. However, it is disappointing to read that you were not satisfied with the room cleanliness. We hope you will choose to give... More

Hartford
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 31, 2014

This was not our first stay at this hotel. We have stayed at the Residence up the street as well and prefer that one. We were wondering on this trip how you can build two hotels at the same time and have one seem so much older than the other?? On this trip our room on the third floor had... More

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MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for choosing to stay with us, and thank you for offering your feedback. Our goal is to provide 100% satisfaction to all guests, and I am disappointed to hear we did not achieve that goal with your stay. The cleanliness issues you commented on have been discussed with our team, and action has been taken to prevent them... More

Harwich, Massachusetts
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 25, 2014

4 friends and I recently visited Saratoga to have a "girls' weekend." We enjoyed the area a great deal, and coming back to our hotel each evening only added to our experience. The Courtyard by Marriott in Saratoga Springs is a fabulous spot, centrally located and just what we were looking for! The staff at the hotel was exceptional. From... More

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Malta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2014 via mobile

Just returned from a weekend event including time in the meeting space as well as two overnights. Accommodations exceeded expectations. Staff was very friendly and consistently there for our needs. Breakfast each morning was good. The meeting facility meet all of our needs. I have stayed here before and the rooms are always great and this time I was also... More

Was this review helpful? Yes 1
New England
Top Contributor
171 reviews 171 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 19, 2014

I wanted to see all that Saratoga Springs has to offer, so I decided to book at a national chain--Marriott. I was doing business in Albany. Albany and Saratoga are like night and day. Albany is a pit. I felt safer once I arrived in Saratoga Springs. In terms of this hotel, they are about to have the new, traditional... More

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Additional Information about Courtyard by Marriott

Also Known As:
Courtyard By Marriott Hotel Saratoga Springs
Courtyard By Marriott Hotel
Courtyard Hotel Saratoga Springs
Courtyard Saratoga Springs
Saratoga Springs Courtyard
Saratoga Springs Marriott
Address: 11 Excelsior Ave, Saratoga Springs, NY 12866
Phone Number:
Location: United States > New York > Saratoga Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Saratoga Springs
#6 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott 3*
Reservation Options:
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