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All 31 Saratoga Springs hotels »

Courtyard by Marriott

3.0 of 5
11 Excelsior Ave, Saratoga Springs, NY 12866
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4.0 of 5 stars 97 Reviews
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97 reviews from our community

What travelers say about this hotel
  • Great location(4)
  • Friendly and helpful(3)
  • Dinner reservations(3)
  • First nights(3)
Traveler rating
    50
    27
    7
    6
    7
Only show reviews for Family (15) | Couples (37) | Business (25)
Date Rating
forestdwellers
New York City, New York
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed February 2, 2012

Smooth check-in after a 2 hour car ride. I booked under the AAA rate during a big race weekend. Then I couldn't find my card -- good thing the front desk didn't ask for it. My room REEKED of cigarette smoke. Not cool! The kind and courteous front desk staff apologized and offered to move me into another room without... More

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cearley
Richmond, Vermont
Reviewer
3 reviews
3 of 5 stars Reviewed January 30, 2012

We were having a conference at the Courtyard by Marriott and stayed there for 2 nights. The accommodations were fine but nothing special. Wait staff was very helpful as well as the folks at the front desk. More

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milljol
Ohio
Senior Reviewer
7 reviews
20 helpful votes
5 of 5 stars Reviewed January 20, 2012

Stayed here for a Thurs-Sun stay. Rooms were great, bathrooms were updated, beds were comfortable. Rooms were very quiet. There is free coffee/tea in the lobby 24/7. The lobby also has a double sided fireplace, a bar, and is a great place to relax with friends if you don't want to sit in your room. The breakfast wasn't included with... More

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James D
Oneida, New York
1 review
3 of 5 stars Reviewed January 2, 2012

Our room was never cleaned the correct way. There was hair on the hardware of the coffee table, dust throughout the suite; pulled bedding back to find a discarded handtowel ( was not our since they never stocked us with them); coffee, mugs, glasses and community information was not provided. they wanted to "Comp" a breakfast which was declined, but... More

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vincent f
st-ferdinand,qc
Senior Reviewer
8 reviews
4 of 5 stars Reviewed December 29, 2011

We were driving from quebec to a cruise ship in new jersey. It was friday afternoon and we found ourselves in unexpected traffic. We decided to call it a day and we took the following exit, eventually ending up at the Courtyard Marriot. We like the Courtyard, generally comfortable without feeling stuffy. I dont usually write reviews on hotels but... More

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SonjaLD
Reviewer
3 reviews
3 of 5 stars Reviewed November 28, 2011

Property was fine, other than the cold shower, which really wasn't warrented given that the property was less than half full the day after Thanksgiving. Will not go again to this property. Not acceptable to me. More

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Megan Hennessey, General Manager at Courtyard by Marriott, responded to this review
December 12, 2011

Thank you for taking the time to offer your feedback. Unfortunately we did have a maintenance issue that caused some trouble with our hot water around the time you stayed, and it's completely understandable that you felt frustrated. We resolved the hot water issue shortly after your stay and we do have plenty of hot water once again. I would... More

Looseends110
Liverpool, New York
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed November 15, 2011

I've stayed twice at this hotel. The pool and whirlpool are awesome and relaxing. The workout room is a little cramped but serves the purpose. The rooms are quiet, clean and the beds are extremely comfortable. The breakfast has a good selection for the buffet and the chef will come out to customize your omlete order! Wished they had a... More

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BuffaloBarrister
Buffalo, New York
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed November 11, 2011

I've stayed many times in this fine city but have not been underwhelmed as much as I was here. I called ahead to inform them of a late arrival and gave a specific time. Upon arrivial no one was at the front desk. I waited 20 mins for someone to appear. Not what I expect from a Marriott, especially when... More

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Tulula1978
1 review
5 of 5 stars Reviewed October 30, 2011

Carri and Jason were incredibly helpful. I travel for a living and my company rented a meeting room for the weeks. Carri made sure the room was tidy and fully stocked with coffee, spring, bottled water and tea. Jason was helpful throughout our 1 wk stay making sure that all our business needs were met. The hotel is in a... More

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ChickenSushi
Cape Cod
Senior Reviewer
8 reviews
10 helpful votes
4 of 5 stars Reviewed September 16, 2011

This is a very nice, attractively decorated hotel in a great location. It's a short walk from downtown Saratoga Springs -- just far enough away to be quiet and peaceful (the bars a few blocks away can get pretty rowdy at night, but we never heard a peep). Great pool. I would stay here again, for sure. More

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Courtyard by Marriott Also Known As

  • Courtyard Hotel Saratoga Springs
  • Courtyard Saratoga Springs
  • Saratoga Springs Courtyard
  • Saratoga Springs Marriott
Address: 11 Excelsior Ave, Saratoga Springs, NY 12866

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Courtyard by Marriott
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