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Courtyard by Marriott

3.0 of 5 11 Excelsior Ave, Saratoga Springs, NY 12866
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Certificate of Excellence 2014
Courtyard by Marriott
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250 reviews from our community

Traveler rating
    130
    72
    26
    11
    11
See reviews for
60
77
13
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Albion, New York
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here recently on business. Staff made me feel welcome and went out of their way to include me when they saw I was traveling alone. Hotel had an evening reception in the Bistro and staff was outgoing and made hotel guests feel welcome and comfortable. The room was clean and modern. I would definitely stay here again when I... More 

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Utica, NY
Top Contributor
273 reviews 273 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this is a good hotel. The room was clean and somewhat updated, and well maintained. The location of the hotel is wonderful, as you cab take nice walks all around Saratoga Springs which is a beautiful little town. Would stay here again.

Was this review helpful? Yes 1
Rochester, New York
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a number if times in the past. This time it didn't feel the same. Front desk person was more than a little brusque which we pointed out and she told us about a hockey event that brought a lot of groups...except for a little early evening noise there was nothing unusual. My other complaint:... More 

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MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for taking the time to share your experience with your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you described with the coffee maker. We have shared your... More 

Amherst, New York
Top Contributor
61 reviews 61 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 4 days while attending a library conference at the Hilton/City Center. I booked with a conference price, but regular prices were pretty reasonable. Everything is very walkable from this location! The hotel's location is on a bit of a hill/incline, but I had no issue with walking (even during a bit of rain). The... More 

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Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2014

I stayed this past weekend with 7 family members for our annual "girls weekend", this hotel was the perfect place for our weekend! I arrived first and checked in Friday around 6pm, I forget the name of the woman at the front desk but she was wonderful and was very knowledgeable about the area. She provided us great dinner recommendations... More 

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Brooklyn, New York
Top Contributor
52 reviews 52 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 17, 2014

I went to this hotel for a conference. The location was perfect. The rooms were very clean and comfortable. The conference space was basic, but worked out very well. The hotel bar was also a fun place to catch up at night.

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Vermont
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 16, 2014

I've stayed here before, and come back for the perfect location, and for the setting which is quieter than some in Saratoga. Upon arrival, we were once again upgraded to a larger room. We went up to our room, but found that there were a group of rooms surrounding ours, that were really loud and obnoxious..and it was only 6:00... More 

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Long Island, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed at the Courtyard for a library conference. The room was clean and big. We were not cramped at all. There is a Keurig coffee maker, a frig and microwave in the room. The lobby area has a small bar and bistro with Starbuck's coffee. I only ate once there. The oatmeal was great. There are computers in the... More 

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Waterloo, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

Beds were very comfortable. It was nice having a keurig in the room for that first cup of coffee. The lobby was very comfortable with a nice eating area and deli bistro. Everyone was very friendly and very helpful. The meeting rooms were comfortable and the food for the meeting was excellent.

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Hightstown, New Jersey
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 3, 2014

This is where we stay when we visit our daughter at Skidmore College. It is close to everything but off the main street so you don't get street noise at night. The rooms are very comfortable, the staff is friendly, and there is a parking lot. We go out for breakfast because there so many good restaurants in Saratoga Springs... More 

Was this review helpful? Yes 1
MAHCYGM, Front Office Manager at Courtyard by Marriott, responded to this review

Thank you for sharing your experience at the Courtyard Saratoga Springs. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

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Additional Information about Courtyard by Marriott

Address: 11 Excelsior Ave, Saratoga Springs, NY 12866
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Hotel Saratoga Springs
Courtyard Hotel Saratoga Springs
Courtyard Saratoga Springs
Saratoga Springs Courtyard
Saratoga Springs Marriott
Hotel Style:
#6 Business Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs

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