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Courtyard by Marriott

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11 Excelsior Ave, Saratoga Springs, NY 12866
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Rochester, New York
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We checked in on the first weekend of the racing season. So, the rooms were, we thought, expensive. Compared to the Hampton Inn that we stayed at last year, this hotel just didn't quite make the grade. Pluses: It was clean, and the staff was friendly. Our TV didn't work and maintenance fixed it quickly. There is a full service... More 

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Hammondsport, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When booking this room, I thought we booked a room with a sitting area. Our family of 4 would have liked room to spread out. The room had 2 queen beds and the sitting area was a round chair in one corner. Definitely not the sofa/seating area I thought I was getting. For much less I could have booked at... More 

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MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at our property. I apologize that the room configuration did not match your expectations. We do have junior suites that have the sitting area you had been looking for. I would like to thank you for the kind words you shared about the friendliness... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

No complaints! Great location for us away from crazy downtown Saratoga on a Saturday night. Room was clean and modern. Hotel staff very friendly and helpful. Close to the Saturday morning farmers market and easy access to hop on rt 9 and head to Lake George. Will def stay again!!

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NY State
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2015

We had a reservation at another hotel during the Regada weekend this year. That hotel mixed up the check-in day and so there was no room at the inn for us! We went over to the Courtyard by Marriott and they were very happy to accommodate us for the night. Clean and comfortable room. Excellent staff at the desk. Housekeeping... More 

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Fairfield, Connecticut
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

The hotel looks like it was built in the last 8-10 years, so it had a welcoming fresh appearance right from the start - got off on a great foot! (not worn or run down looking at all). We got great advice for restaurants from the concierge, since we went with our kids both times and it worked out great!... More 

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Rochester, New York
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 4, 2015

All the comforts you would find from a Marriott Courtyard plus new renovations. Not on the main strip, but walking distance to all. Wonderful staff. The rooms are spacious and offer a nice quiet, comfortable sleep.

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Worcester, Massachusetts, United States
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 4, 2015

This property was recently refurbished and all the furnishings, carpet and common areas are in "tip top" shape. The staff was very friendly and helpful throughout our stay. A real plus is the location which is within walking distance of the all the shops, restaurants, clubs and nightlife in downtown. There is also a very unique historic pub that serves... More 

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New York City, New York
Level Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 20, 2015

The Hotel is not really close to restaurants and stores, but it is all in walking distance. The hotel was recently completely renovated and it shows. Great entrance, excellent service at and from the front desk. The rooms are nicely decorated and clean. Our room was above or close to the kitchen and upon entering our room, we smelled steak.... More 

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Rhinebeck, New York
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 13, 2015

The lobby is definitely a step above the usual Courtyard but everything else is about as you would expect from this brand. It's comfortable with no frills. The pool was too heavily chlorinated and the hot tub temperature was extremely hot but those are minor complaints. Location is good and within walking distances of restaurants and shops. A gripe of... More 

Was this review helpful? Yes 1
MAHCYGM, General Manager at Courtyard by Marriott, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Courtyard Saratoga Springs. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not replacing the pool and hot tub issues... More 

New York City, New York
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 10, 2015

Hotel is off the main strip but accessible to everything. The staff could not any nicer, accommodating. Stayed here for business conference- everything was set up as needed. Any request was quickly met. Rooms are comfortable and spacious. Definitely worth the price. I would not hesitate recommending this place

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