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Comfort Inn & Suites

Certificate of Excellence
Hotel website
17 Old Gick Road, Saratoga Springs, NY 12866 (Formerly Super 8)
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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84%
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Comfort Inn & Suites
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    314 Reviews from our TripAdvisor Community

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    Traveler rating
      171
      93
      29
      13
      8
    See reviews for
    94
    95
    29
    42
    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (56)
    Date | Rating
    • English first
    • French first
    • German first
    • Italian first
    • Any
    English first
    • All months
      (314)
    • Mar-May only
      (59)
    • Jun-Aug only
      (114)
    • Sep-Nov only
      (85)
    • Dec-Feb only
      (56)
    All months
    Level Contributor
    45 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    Great free breakfast, near major stores and only a 15 minute trip to downtown or the races. Staff is very helpful. The hotel is pet friendly, has a pool and exercise room. If you have children, there is a restaurant across the parking lot.

    Was this review helpful? Yes
    Level Contributor
    14 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 1 week ago NEW

    My family and I stayed at this hotel for 3 nights / 4 days. I just want to tell everyone that this hotel is the BEST!!! Check in and check out were easy and convenient. Staff was wonderful.. 2 staff people i would like to acknowledge are Kaitlyn (Front Desk) and Skip (Shuttle driver). Even though the staff was great,... More 

    Was this review helpful? Yes
    West New York, New Jersey
    1 review
    5 of 5 stars Reviewed 1 week ago

    The hotel staff is very friendly. My room was cleaned well, daily. I love the free breakfast which has a good selection of choices and free wifi. It was great that i was able to watch movies on hbo at night. They offer guests free rides downtown which is nice. The hotel is nice and quiet and i am able... More 

    Was this review helpful? Yes
    New Jersey
    Level Contributor
    24 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We stayed here for a weekend visit to Saratoga Spings, the staff is very friendly and helpful. They provide a van service to bring hotel guest to the main town to shop, dine or the park and theater. My husband was on business and the van service was great since i didn't have a car to travel. The manager brought... More 

    Was this review helpful? Yes
    Wolcott, New York
    Level Contributor
    8 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    2 of 5 stars Reviewed 3 weeks ago

    Its a very frustrating place to stay!!Their prices get ridiculous sometimes.. I travel a lot and always stay at Confort Inns when possible. When I'm working in the area I always call ahead to check the rates. The prices are as high as $300 sometimes. They give you barely any discount if your a business traveler..Those of us who travel... More 

    Was this review helpful? Yes
    gmny372, General Manager at Comfort Inn & Suites, responded to this review

    I would first like to apologize that your rates have fluctuated so drastically. As you know we are a seasonal hotel and the demand for rooms in Saratoga in the summer season is very high. We do offer fixed rates to many corporate travelers that stay with us year round. The price is determined by projected room night and frequency... More 

    Huntingdon Valley, Pennsylvania
    Level Contributor
    16 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    We were given a very friendly greeting at checkin and everything was explained to us in a very efficient way. The maid who serviced our room (Gabby??) took very nice care of our room and made sure everything was up to snuff. A Golden Corral was adjacent to the parking lot for dinner, and the breakfast buffet in the morning... More 

    Was this review helpful? Yes
    gmny372, General Manager at Comfort Inn & Suites, responded to this review

    Larry, Thank you for your kind words. We are very glad to hear that you enjoyed your stay with us and hope that you will visit us again soon. More 

    Las Vegas, NV
    Level Contributor
    219 reviews
    26 hotel reviews
    common_n_hotel_reviews_1bd8 66 helpful votes
    5 of 5 stars Reviewed June 10, 2015

    I was surprised to see some negative reviews for this hotel. My wife and I really enjoyed our stay here. This is a pet friendly hotel so we were concerned when we found that a large dog was in a room just down the hall from us but the pet's owner took immediate charge of the dog whenever there was... More 

    Was this review helpful? Yes
    gmny372, General Manager at Comfort Inn & Suites, responded to this review

    Thank you for taking the time review your recent stay at our hotel. It is always great to hear that our customers have enjoyed their experience with us. We have addressed the slippery tub issue and we are grateful that you brought it to our attention. We hope that you will stay with us again during your next visit to... More 

    Bend, Oregon
    Level Contributor
    41 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    3 of 5 stars Reviewed May 20, 2015

    I'm going to try defining the 5 star system a bit here, let me know your thoughts in the comments: 3 stars for clean and quiet - primary purpose of a hotel is rest. 1 star for plugs and internet - I feel it is a priority to recharge our many devices, email, research the next day, and netflix to... More 

    Was this review helpful? Yes 2
    gmny372, General Manager at Comfort Inn & Suites, responded to this review

    Daved, Thank you for taking the time to review your recent stay at our hotel. I am the new General Manager at this property and guest feedback is extremely important to me. I have been here since May and have been recruited to get our hotel back on the right track. Since I have been here, I have already addressed... More 

    Saratoga Springs, New York
    Level Contributor
    21 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    2 of 5 stars Reviewed May 3, 2015

    We stayed in the king suite, which they only have two. It was very small and it was in a noisy location. The employees used the dumpster in the back, which was 20 feet from out room. The king bed was not a real king bed, isn't it supposed to be a California king size? The bedding was horrible, it... More 

    Was this review helpful? Yes 2
    gmny372, General Manager at Comfort Inn & Suites, responded to this review

    Susan, First of all I would like to sincerely thank you for taking the time to review your recent stay at our hotel. I am the new General Manager at this property and guest feedback is extremely important to me. I have only been here since May and have been recruited to get our hotel back on the right track.... More 

    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed April 21, 2015

    This past weekend was my third time staying at the Comfort Inn & Suites in Saratoga Springs. Every time has been great. The staff is always friendly, the rooms are always clean with everything functioning properly, and the waffle machine at breakfast always works like it should. I was pleasantly surprised this past weekend when I reserved the suite with... More 

    Was this review helpful? Yes 2
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    22 photos of this hotel

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