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Comfort Inn & Suites

Certificate of Excellence
Hotel website
17 Old Gick Road, Saratoga Springs, NY 12866 (Formerly Super 8)
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308 Reviews from our TripAdvisor Community

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Traveler rating
    167
    92
    29
    12
    8
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29
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (59)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (56)
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Las Vegas, NV
Level Contributor
217 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was surprised to see some negative reviews for this hotel. My wife and I really enjoyed our stay here. This is a pet friendly hotel so we were concerned when we found that a large dog was in a room just down the hall from us but the pet's owner took immediate charge of the dog whenever there was... More 

Was this review helpful? Yes
gmny372, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time review your recent stay at our hotel. It is always great to hear that our customers have enjoyed their experience with us. We have addressed the slippery tub issue and we are grateful that you brought it to our attention. We hope that you will stay with us again during your next visit to... More 

Bend, Oregon
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 20, 2015

I'm going to try defining the 5 star system a bit here, let me know your thoughts in the comments: 3 stars for clean and quiet - primary purpose of a hotel is rest. 1 star for plugs and internet - I feel it is a priority to recharge our many devices, email, research the next day, and netflix to... More 

Was this review helpful? Yes 1
gmny372, General Manager at Comfort Inn & Suites, responded to this review

Daved, Thank you for taking the time to review your recent stay at our hotel. I am the new General Manager at this property and guest feedback is extremely important to me. I have been here since May and have been recruited to get our hotel back on the right track. Since I have been here, I have already addressed... More 

Saratoga Springs, New York
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 3, 2015

We stayed in the king suite, which they only have two. It was very small and it was in a noisy location. The employees used the dumpster in the back, which was 20 feet from out room. The king bed was not a real king bed, isn't it supposed to be a California king size? The bedding was horrible, it... More 

Was this review helpful? Yes 1
gmny372, General Manager at Comfort Inn & Suites, responded to this review

Susan, First of all I would like to sincerely thank you for taking the time to review your recent stay at our hotel. I am the new General Manager at this property and guest feedback is extremely important to me. I have only been here since May and have been recruited to get our hotel back on the right track.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

This past weekend was my third time staying at the Comfort Inn & Suites in Saratoga Springs. Every time has been great. The staff is always friendly, the rooms are always clean with everything functioning properly, and the waffle machine at breakfast always works like it should. I was pleasantly surprised this past weekend when I reserved the suite with... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 16, 2015

WOW you can tell the staff REALLY care about their service level! The breakfast even included whipped cream and strawberries for the waffles! The syrups were in decanters rather than packets. The friendliness of everyone there was over the top. GREAT VALUE!

Was this review helpful? Yes 3
Plattsburgh, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

Manager and Assistant Staff accommodated us for a better hotel rate for a seven day stay, following a family medical event that necessitated hospital treatment in the area. Domestic staff were very attentive and accommodating to needed service and amenities.. Particular exemplary assistance was provided by Staff Members Heidi, Erica, Penny, Arthur, Jenn and Stacia.

Was this review helpful? Yes 3
Chester, New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 27, 2015

The front desk was friendly. And the lobby looked clean and inviting. Our room was spacious and clean. It also was very quiet for sleeping. Breakfast was the typical choices and tasted good plus the eating area was clean and not cluttered.

Was this review helpful? Yes 3
New Jersey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 22, 2015

Where to start...for our anniversary my husband and I went to Saratoga Springs not only for our anniversary, but to visit family as well (my sister lives right around the corner). We always get the King Suite with whirlpool (which they only have 2 rooms like this). Upon checking in we were pleasantly greeted as we always are and given... More 

Was this review helpful? Yes 4
Syracuse, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 11, 2015

We stayed at this hotel with the team for a volleyball tournament. Originally we were only going to stay one night (Saturday) but we ended up coming in Friday night and stayed with another team member due to an early game scheduled Saturday. Because we were a guest in their room, my 13 year old daughter and I were given... More 

Was this review helpful? Yes 4
Winthrop, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

This was an exceptional hotel for the cost!! Overall great value and great stay! We got a suite on the 3rd floor and it was clean, spacious, and comfortable. The staff was amazing! They were very nice and accommodating. My husband and I were traveling with our 6 month old so we had called ahead and requested a Pack' n... More 

Was this review helpful? Yes 3
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