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All 31 Saratoga Springs hotels

Grand Union Motel

2.0 of 5 Motel   |   120 South Broadway, Saratoga Springs, NY 12866
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29%
Ranked #24 of 31 hotels in Saratoga Springs
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  • Reviews (71)
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71 people have reviewed this hotel

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Traveler rating
    5
    15
    11
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    27
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5
24
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Newton, Massachusetts
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

OK, I get it that Saratoga in August is going to be expensive, so when you try to get a room a couple of days in advance you might have to pay $270 (tax included) to get one. But in 2014 you expect to get more for the money. We got a return to the 1950's: no free breakfast, hair... More

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Rutland, Vermont
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The smell when we opened the door punched you in the face so hard that you actually fall backwards. Dirty moist carpet. We booked and payed for a parlor suite which they did not have open. They insisted on not refunding the difference between the rooms. The man at the disk actually said " complain to expedia my boss wont... More

Was this review helpful? Yes 1
Cumberland, Rhode Island
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After we booked the Grand Union with friends I read the reviews and definitely was apprehensive but what a surprise when we went to our room, it was very clean and very big! The staff was friendly and the pool was very nice. Some of our friends did get back rooms that were not as nice as ours and they... More

Was this review helpful? Yes 1
Staten Island, New York
Top Contributor
54 reviews 54 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here with friends during racing season. I was in the Saratoga Room, right off from the lobby and we all agreed it was the nicest of the 3 rooms we booked. My room was a nice size, a walk-in closet with a good size fridge and a good size bathroom. It was pretty clean. Some cobwebs and dust.... More

Was this review helpful? Yes 1
stony point
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

Tell people not to come to this facility. Reminds me of Bates Motel!!!! Management has no idea how to run a previous well run business. It's a sham that a well know Motel has now I heritages a lack luster owner/manager.

Was this review helpful? Yes 1
Perkasie, Pennsylvania
1 review
1 of 5 stars Reviewed July 19, 2014

Our room smelled bad, very bad. The "amenities" were pretty much non-existent. We slept in our clothes on top of the bedding and didn't bother to shower for fear of catching something. I think I would have preferred sleeping in my car. And who needs coffee when spending the night at the Bates Motel?!? Awful, awful, awful experience. Do yourself... More

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Clinton, New York
1 review
1 of 5 stars Reviewed July 17, 2014 via mobile

The staff was a joke. The rooms smelled terrible. I pulled back the sheets and there was crumbs and hair right on top, the TV did not work. The only nice thing about this dump is the location. You are better of sleeping in your car.

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Dartmouth, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 12, 2014

This is absolutely the worst motel we ever stayed in. AKA the roach motel! The room smelled, the toilet wasn't working right, it made a loud noise when flushed. We were afraid to shower as the shower was dirty and there was no soap. There was supposed to be a light continual breakfast beginning at 7 am. The placed was... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 2, 2014

Worst place we've ever stayed horrible staff the owner will try an rob you.rooms smell disgusting beds are not clean showers are absolutely gross stay away this place will ruin your time in this beautiful town

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 27, 2014

I've stayed in just about every hotel in Saratoga, this was a last choice due to me booking late and alumni weekend at Skimdore . Anyway greeted by a missing A in the "Grand" I should have known this was bad sign. Checking in I was given the 2nd to last room, dated old and smelly ... Best way to... More

Was this review helpful? Yes 4
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Additional Information about Grand Union Motel

Address: 120 South Broadway, Saratoga Springs, NY 12866
Location: United States > New York > Saratoga Springs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Grand Union Motel 2*
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Also Known As:
Grand Union Hotel Saratoga Springs

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Saratoga Springs
Hotel Class
Official Description (provided by the hotel)
Modern low-rise. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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