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Grand Union Motel

120 South Broadway, Saratoga Springs, NY 12866
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90 Reviews from our TripAdvisor Community

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Albany, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 6, 2016

Upon arrival New Years Eve room was okay, heck for $100 it would have been fine. Next morning my husband got out of shower and asked where his glasses were as something was in shower, he said "I think its a tampon", we both went in and sure enough it was so discusting, he rewashed his feet in sink, I... More 

Helpful?
1 Thank linny2016
New York
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 30, 2015

This motel is nothing special but it got the job done. Was staying here for a concert at SPAC. It was about a 15-20 minute easy walk to SPAC all with sidewalks. a 15 minute walk to downtown with several restaurants/night life. Stayed in the 2 double bed room. Overall room was clean, smelt old but be real it is... More 

Helpful?
Thank jrl87
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 15, 2015

Had to travel to upstate NY with my girls and lap dog for a wedding. The bride blocked rooms at 4 places...wow...out of my range for a wedding. This was not a vacation; it was a necessity. I needed cheap, clean, bug-free, and pet friendly!~ I found it right here for less than $100 per night. There was a basic... More 

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Thank JACQUI R
Saratoga Springs, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 7, 2015

Upon walking into my room, the smell of musty stale space hit me. The comforter on the bed felt damp, the bathroom was disgustingly dirty. I went to the front desk for my money back but I was told it wasn't possible. I was given another room, which wasn't must different. Granted the smell wasn't as bad, but still disgusting.... More 

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2 Thank Melissa2191

Travelers are raving about these Saratoga Springs hotels

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 2, 2015 via mobile

My friend and I stayed for opening weekend (Friday and Saturday night). Not only did we find several bed bugs in our room, they infiltrated our things and we now both had to get exterminators for our homes to rid them of this lovely gift the motel left us. We are COVeREd in bites and are furious. When speaking with... More 

Helpful?
3 Thank licataudel
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 28, 2015

The once proud Grand Union has fallen on lean times. My room was musty and had an antiseptic odor. Bathroom was stale and lighting inadequate. They even required that you pay $10 deposit for your room key! Located on the edge of downtown Saratoga Springs but it's still at least 20 minutes away by foot. A friend who used to... More 

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1 Thank Savakian
Boston, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 26, 2015

We stopped off at this Motel driving through NY State. It has all the required facilities to make it a good budget motel. (Good Pool, WIFI, Big Rooms etc) However the room itself was found to be dirty/dusty and smelly. Reported this to the Asian Manager who became obstructive and didn't understand the word 'Dusty'. The lack of his compassion... More 

Helpful?
1 Thank Michael G
New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 24, 2015

Bed Bugs !! Motel very old & tired. Impossible to fall back to sleep after being eaten alive by bed bugs. Left in early morning hours and sealed my luggage in plastic bag! Motel close to Saratoga Racetrack and the racing season during August fill all the hotels and rates double. Stay away from this motel.

Helpful?
2 Thank mariad d
Sun City West, Arizona
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 16, 2015

Stayed July 10 & 11th. Water running in the bathroom made a loud noise every time we turned it on. Place needs a lot of repair. It's up for sale and has been for 2 years now. Price has dropped. 1 mile from the center of town.

Helpful?
Thank Henry S
Vermont
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 8, 2015

Eh, not much to say that hasn't already been said. You pay for location, nothing more, the place is a mess. Housekeeping skipped our room because she left work early so we had to grovel with the front desk for towels, but in the end we got them. On the other hand, it's an easy 20 minute walk to SPAC... More 

Helpful?
1 Thank trip_vt
Foryourhotel, Guest Relations Manager at Grand Union Motel, responded to this review

Dear Trip_vt, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

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