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All 9 Saranac Lake hotels

BEST WESTERN Mountain Lake Inn

487 Lake Flower Avenue, Saranac Lake, NY 12983
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74%
Ranked #6 of 9 hotels in Saranac Lake
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Traveler13Pa PA
  • Overview
  • Reviews (165)
  • Photos (15)
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  • Room tips (20)
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165 people have reviewed this hotel

Traveler rating
    57
    61
    36
    4
    7
See reviews for
66
46
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
PA
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean, quiet, good sized room, with comfortable beds. The front desk staff was outstanding - very friendly with good area information, and on check-in reduced my already decent online reservation price significantly by asking whether I had a AAA card (I did)! When does that ever happen? The small indoor pool was warm and relaxing, with access to an outdoor... More

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Picton, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a good 3 night stay here after a mix-up with our booked price through the central reservation centre - front desk clerk eventually (and reluctantly) found way to match the rate we were quoted & willing to pay. Room with king and pull-out queen was great for our family. Good location for accessing much outdoor adventures in area and... More

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Baton Rouge, Louisiana
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This is the worst hotel service I have ever experienced. Due to a serious family hospitalization, I was forced to check out a few hours after checking in. The concierge did nothing to make a bad situation better. They refused to give me any type of compensation, and I paid the full price. When I spoke to the manager, he... More

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United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel itself worked for what we needed, a place to sleep after experiencing the beautiful outdoors. It was a little outdated, but the rooms were clean and the beds were comfy. It is on the main road and is walking distance to to a few local restaurants and stores.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Upstate New York
Top Contributor
50 reviews 50 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Bed was comfortable and the king suite was fairly roomy. Windows were locked shut. Clearance between bathroom door and toilet bowl was less than one inch! Shower curtain was somewhat grimy. Service issues - not enough towels, one day the cups were not replaced. The associated restaurant was good for breakfast and a reasonable value.

Was this review helpful? Yes 1
New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a nice location with a view of the lake across the highway and pond connected to the lake immediately adjacent to the hotel. (We saw a family of geese on the bank of the pond beside the hotel in the early evening). Our room was large and nicely furnished with a table and two chairs plus... More

Was this review helpful? Yes 1
Arlington, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It has been a number of years since I last stayed at this hotel, and I wasn't in a hurry to go back. A recent business trip in the Lake Pacid area left me with not many choices if I wanted to stay in a Best Western, so I booked a room here. When I checked in, I was pleasantly... More

Review collected in partnership with Best Western

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Stoneham, Ma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All 5 Best Westerns worth e great, amenities were available for all of the family and Breakfast, discounts were generous. Overall rating is about a 10. Some comforts were not available but considering that it was the holiday ( 4th of July weekend) we really can't complain. I would recommend staying at any Best Western and probably will stay again... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bridgeport
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Bill at the front desk went above and beyond the call of duty in assisting with my check in. I lost my wallet and he still treated me as a valued customer. I will return and stay again just for that reason alone.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
60 reviews 60 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the nicest Best Western I've stayed in. Located across the street from the lake, it was about a 20 min walk into the downtown core where we explored before having dinner. The front desk staff were friendly an helpful upon check in. The common areas are clean (if a bit dated). The room was very clean and quite... More

Was this review helpful? Yes 3
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Additional Information about BEST WESTERN Mountain Lake Inn

Address: 487 Lake Flower Avenue, Saranac Lake, NY 12983
Phone Number:
Location: United States > New York > Saranac Lake
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western

15 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Number of rooms
69

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