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All 9 Saranac Lake hotels

BEST WESTERN Mountain Lake Inn

487 Lake Flower Avenue, Saranac Lake, NY 12983
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74%
Ranked #6 of 9 hotels in Saranac Lake
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Scott & Pam G Saranac Lake, United States
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  • Reviews (176)
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176 people have reviewed this hotel

Traveler rating
    61
    65
    38
    5
    7
See reviews for
71
48
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Saranac Lake, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Dust covered bed frames and closet rack. Food was over cooked for breakfast two times, both separate Times during the year. Feel that if it doesn't improve next visit, we will be finding a new place to stay in Saranac Lake, while visiting daughter at college for the next 4 years.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff couldn't have been nicer. They were helpful at every turn and went above and beyond. My husband left his sunglasses in the room after check-out and they agreed to send them to us without hesitation. That is great service! We would definitely stay here again.

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Geneva
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Only positives to report. About 20 of us stayed here for one night. Wonderful staff, helpful friendly. Could not have been any nicer. Had a problem with our car and they provided Gorilla tape to help with a temporary fix. Lobby, room, bathroom, water pressure, TV, wi-fi...all were great. Can not comment on breakfast, as we left before they began... More

Review collected in partnership with Best Western

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Fishkill
1 review
5 of 5 stars Reviewed 1 week ago

This is the fourth time I've stayed in this hotel. You pay a little more, but at least you know the bed will be comfortable. I will be back. The front desk staff has always been very helpful. They always have a bowl of fresh apples availabe for you.

Review collected in partnership with Best Western

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New york
Top Contributor
75 reviews 75 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights prebooked for us by our company and stayed one night on our own. Our room was quiet even though we faced the road, although we kept the AC fan going. The bed was very comfortable. We did not have any soap or shampoo when we checked in and had to go to the office to get... More

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Whitby, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As some other reviewers mentioned, this hotel is in need of a bit of lipstick, but it is clean, and the beds are comfy. What more do you need? Has a pool and the staff was very helpful. If you stay at the hotel, you get a discount on breakfast next door - added bonus. Wifi was intermittent, but other... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed a few nights during this visit. We had been here a few years back. Not Four Seasons, but it is clean and staff is courteous and helpful. Rooms a bit outdated, but probably fairly typical for Saranac. We'd stay again during future visits to area.

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Bridgeport
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is very accommodating and helpful, Bill at check-in is simply the BEST! Room is always clean and fresh. Fruit is available during check-in and check out. I travel every other week for business and this location happens to be in one of my cycles for travel. I intend on staying at this location each time this cycle comes... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Whitesboro, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

My review is not good because the toilet overflowed flooding the bathroom and flowing onto the room. There was no maintenance person available and they had no wet vac to take up the water(?). After using many towels the hotel employee did get most of the liquid removed. They were not prepared. And there was no other room available. Right!

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Rochester, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We hadn't planned on spending much time in the hotel, but it rained for 2 straight days - thank goodness for the indoor swimming pool! The kids spend hours in there each day. The decor in the rooms is a bit dated, but they are clean and our bed was comfortable. AARP discount wasn't available when we booked online, but... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Mountain Lake Inn

Address: 487 Lake Flower Avenue, Saranac Lake, NY 12983
Phone Number:
Location: United States > New York > Saranac Lake
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western

15 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Number of rooms
69

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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