Dirty , trash under the bed (i was trying to find the remote no luck) light blubs out , coffee but no cups , lack of care . When the local college ran the hotel it was nice older but nice . I suggest tear it down the town needs parking more

Where do I begin! Reading the negitive reviews here AFTER we got home, I can only add to them & top them off with saying " it was the worst & also the most uncomfortable stay that I have ever had in my 5 total stays there in the course of my lifetime". As a native, to Saranac Lk, that... more

Reservation for a one night stay. Check-in was fine and room was small but clean - to be expected with the "antique" vibe they put out. Problems started about 2:00AM when the neighbor let everyone on the sixth floor know she was making love. Woke us up and was only supplemented by the foreign travelers (must have been German, judging... more

In reading some of these apparent "outstanding" reviews on this site (probably entered by the owners), I am here to tell you that this is undoubtedly the worst hotel/experience we've ever encountered. And, being a Saranac Lake native, I know most of the history of this establishment. It used to be clean, friendly and an "up-scale" but "not-too-pricey" place to... more

I stayed in the jacuzzi sweet on the 5th floor. First I want to start out by saying I read horrible reviews for Hotel Saranac, but figured,"All I need is a bed, TV, Jacuzzi and my man, what could possibly go wrong with those things?" So being one of the very few hotels to have jacuzzi suites in the area,... more

My children and I stayed at this hotel on New Years Eve along with a group friends. Parking was limited in the hotel parking area. The lights in my bathroom did not work and the heater was at 80 degrees. There was no way of regulating it. I was concerned that the power cords from the Air Conditioner would catch... more

Where do I start!!! How about the website that in no way shape or form represents this hotel. Maybe 40 years ago!! Then there is the staff, that you can not understand at all. I called to confirm my reservation the day before we where to arrive and confirmed that there were restaurants on property. I was then told that... more

Forget this place! It was freezing cold and no heat. Smallish room and one small radiator was stone cold when we arrived. We had a reservation and they never bothered to make sure the heat was on. It took almost an hour to get the room warm. They cold air was pouring in from the AC unit. Workmen had been... more

What a dump. Lock on door didn't work, switched rooms to one that had no heat, just a window heater/AC. Thin walls. One person working at dinner time in the bar. This place is so tired tired tired. Staff was friendly, however. Never again. more