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All 8 Saranac Lake accommodations

Ampersand Bay Resort and Boat Club

31 Bayside Drive, Saranac Lake, NY 12983
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  • Reviews (50)
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Ampersand Bay Resort and Boat Club
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50 people have reviewed this hotel

Traveler rating
    33
    12
    1
    0
    4
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31
9
1
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Fulton, Maryland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We arrived on a Saturday about an hour ahead of when we thought. No one was at the office or answered the phone that was posted on the door, so we sort of wandered around the main building for a few minutes. Finally the grounds manager arrived and said that he had our keys and check-in form. He was really... More

Was this review helpful? Yes 1
Moravia, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in 2 story suite on the water for two days with my wife and daughter and her husband and child. Unbelievable view of the lake. Everything you could want in a rental, felt like home, clean, well furnished, modern. Great kitchen. Loved the access to water sports like paddle boats, kayaks, stand up paddle boards and canoes free of... More

Was this review helpful? Yes
Mary G, General Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks so much for taking time to post a review and for your positive comments. We are happy to have introduced Ampersand Bay Resort to you and your family. We so enjoyed having you and seeing you and your family enjoy the views, sandy beach, complimentary canoes, kayaks and Paddleboards, along with our nightly bonfires. And the fireworks over Lake... More

Colts Neck, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just rented a 2 story suite on the water for three days with my wife and 2 older children. Unbelievable view of the lake. Everything you could want in a rental, felt like home, clean, well furnished, modern. The fishing on the lake was great. Mary, Kelsey and Hunter were gracious staff. The nightly bonfire is cool too! We will... More

Was this review helpful? Yes
Mary G, General Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks for taking the time to write a review about your stay with us at Ampersand Bay Resort. We so enjoyed meeting you all. We are glad that you enjoyed our signature nightly bonfires. They are certainly a way to gather each evening while relaxing with that magnificent six-mile view down the lake. Thanks for the wonderful comments about our... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

None of our family of approximately 40 had ever been to Ampersand Bay before and only a couple had been to the Adirondacks before. We selected Ampersand Bay based on a relatively distant connection as well as the website. As it turned out we could have not made a better choice. Tuicked into the northern bay of a 6 mile... More

Was this review helpful? Yes
Mary G, General Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thank you so much for choosing Ampersand Bay Resort for your family reunion and for the wonderful review. We are thrilled that our resort met the needs of you and your family. It's easy to be accommodating, welcoming and flexible when you have such wonderful guests. How wonderful it is that you carried on a tradition of getting two families... More

Columbus, Ohio
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from a family reunion at Ampersand Bay Resort, and I can't say enough good things about it! Our cabin was clean and well stocked. The grounds were perfect for kids and adults alike; the kids had the run of the beach, lawn and fishing dock. Paddle boards, kayaks and canoes are all available free of charge. Pontoon... More

Was this review helpful? Yes
Mary G, General Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thank you so much for your review. We so enjoyed you and your family. Thanks for choosing the Adirondacks and Ampersand Bay Resort for your family reunion. We look forward to seeing you in the future. More

NYC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 16, 2014

First, I must apologize for my late review as life had some ups and downs these last few months. I stayed at Ampersand Bay Columbus Day weekend 2013 for my annual Upstate weekend with my husband. This was our first time staying at Ampersand and we quite enjoyed the weekend. We stayed in the corner Heron Suite, which was just... More

Was this review helpful? Yes 2
Trish W, Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks a million for your high rating of our resort, we enjoyed meeting you and are so thrilled to know that you plan to return to our resort again next year. Our signature bonfire is always a favorite and marshmallows just make it that much sweeter! While a few spiders and flies are a part (albeit not a welcome part)... More

Lake Anna, VA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2013

Spent a week in one of the Birch Townhouses with another couple and our friendly, active dog the first week in October. The accommodations were excellent: clean, all the necessities; privacy and a most helpful, pleasant staff. The grounds are well kept but still have the woodsy feeling and lots of room for the dog to play fetch. A nightly... More

Was this review helpful? Yes 1
Trish W, Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks a million for your wonderful review! We are happy that you enjoyed your stay with us and sincerely hope to see you (and your adorable furry family member) again soon. It was our pleasure. More

Summerfield, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2013

We spent last week at one of the Birch town homes and found it to be a very pleasant experience. The only reason I didn't give the rating 5 stars was because we thought it should have another television. Surely families with children would like to have an extra tv. I know we could have used one. Being a dog... More

Was this review helpful? Yes 1
Trish W, Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks so much for your review. We are happy that you had such a nice experience. With regard to the television issue, we consider ourselves the "Gateway to the Wilderness" and feel strongly that a single TV is in keeping with our goal of providing guests the ultimate Adirondack recreational experience. Many of our guest surveys show that our guests... More

Albany, NY
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 1, 2013

We had stayed here 3 years ago for 3 nights in a Heron boathouse suite and enjoyed our stay then. Things were a bit strange at the front desk then, though, so we were prepared for the same nonexistant personal service, but were pleasantly surprised by a new management team that aims to please! Mary and Trish were SO helpful!... More

Was this review helpful? Yes
Trish W, Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks so much for your review! We are glad that you feel that customer service has improved under our new management team. We truly love what we do and are proud to share this lovely place with our visitors. We have had an internet technician on our property since your stay with us and we continue to improve on our... More

Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 8, 2013 via mobile

We enjoyed the serene views and the privacy. Birch 6 is divided nicely so each couple gets some privacy. The front desk staff was snippy ("didn't you read the welcome paper about how few clothing irons we have?") but the site itself made up for that... Nice kayaks and pretty close to downtown :)

Was this review helpful? Yes 1
Trish W, Manager at Ampersand Bay Resort and Boat Club, responded to this review

Thanks so much for your review. We are thrilled that you enjoyed the location and beauty of our resort. In the hospitality industry, it's never okay for a guest to feel as though they were treated curtly by any member of the staff. We value your feedback and we can assure you that on your next trip, this will not... More

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Additional Information about Ampersand Bay Resort and Boat Club

Address: 31 Bayside Drive, Saranac Lake, NY 12983
Location: United States > New York > Saranac Lake
Price Range (Based on Average Rates): $$
Also Known As:
Ampersand Bay And Boat Club Hotel Saranac Lake

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Amenities

Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Number of rooms
27

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