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Seneca Allegany Resort & Casino

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777 Seneca Allegany Boulevard, Salamanca, NY 14779
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Seneca Allegany Resort & Casino
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Seneca Allegany Resort & Casino
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387 reviews from our community

Traveler rating
    212
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    41
    18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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There are newer reviews for Seneca Allegany Resort & Casino
See the most recent reviews
McMurray, PA USA
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 8, 2013

We had a terrible time checking- in, I guess partly because of the TravelZoo deal we had for our stay . After spending a considerable amount of time, we finally got to our room which was in the new addition and was very nice. Worst casino I've ever been in. The no smoking area was very small and the worst... More 

Was this review helpful? Yes 3
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, Carolyn027. Thank you for your stay and feedback. Please accept my sincere apologies for an arrival experience that did not meet your expectations--or ours. It's our goal to make your stay a breeze and I'm sorry to hear that this stay didn't cut it. Would you kindly contact me directly so I may ensure that your next visit is... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2013

The casino is very pretty and the rooms are very nice. The food at both restaurants we ate at was horrible and expensive. I would not have minded the expensive part if the food was good but it was horrible. Paying a lot for bad food and leaving hungry sucks. On the plus side it was easy to get on... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, Srfootballmom, and thank you for your recent stay. Our goal is to ensure your satisfaction with all of our gaming, entertainment and restaurant options for years to come and your feedback is appreciated. Would you kindly contact me directly regarding your dining experience? Kind regards, More 

Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 2, 2013

We stayed at the Seneca Allegany Casino and Hotel for two nights and thoroughly enjoyed it. The staff were friendly and helpful, the room was great, the food we had was also very good. We have bad backs and found we slept like babies in the comfortable beds. Also found it to be very quiet in the room. We found... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

It's always wonderful to hear about great first impressions. Thank you for choosing to spend the evening with us, Cherryg! We're thrilled that you found our rooms to be comfortable, clean and quiet--and our casino to be an exciting place to win! Of course, none it is possible without friendly and helpful team members and I am personally thankful for... More 

Youngstown, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

Read a lot of reviews before going and would like to respond to some of the comments. 1. Staff was as nice and friendly as could be. I find that sometimes my attitude towards people can also affect how they are to me. 2. Spa was first class all the way. I was concerned at what level the atmosphere and... More 

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Another great first impression! 424anthonyc, we're so happy to hear that your stay was a success and we are very much aware that you have choices. We strive to be your anytime getaway destination and we look forward to welcome you back with you soon with genuine smiles from a team dedicated to your comfort. Cheers! More 

Syracuse
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2013

I recently booked a two night stay here. The room itself was lovely and the hotel and casino are beautiful ( if you can ignore the cigarette smoke smell ) . However the beds are like concrete slabs and the pillows are like small rocks. At 1:00 AM, after neither my daughter or I could sleep , I called the... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, kimmy522. A good night's sleep is absolutely important to any night away from the comforts of home and I am sorry to hear that our beds weren't comfortable to you. While we did expand recently, all of the beds in each tower were upgraded together to a Simmons Beautyrest II Plush Super Pillowtop. Individual preferences for bed comfort and... More 

Oxford, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 20, 2013

Spacious room, good bathroom. Look at the breakfast and dinner buffet before you decide to eat there. We did not choose the buffet. Other restaraunt fine although there was quite a long wait until our food was served at breakfast. The staff in all areas were friendly and helpful. The only draw back was the very smokey atmosphere in the... More 

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ny
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 17, 2013

This was our first time at the hotel. The room was fabulous. Beautiful view, all the amenities you would need, beautiful walk in shower and a triple mirrored vanity with a lighted make up mirror and bench. We opted for turn down service and was really spoiled - the room was so welcoming when we returned and the bathroom was... More 

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Fruits of the Forest pie sounds like the PERFECT ending to a AMAZING night! So glad to hear about your upcoming plans to book a return stay soon. Thank you, jandktrip, for making us all hungry with your delicious review. M More 

Painesville Ohio
Top Contributor
60 reviews 60 reviews
16 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed May 15, 2013

This is our favorite hotel & casino to visit (except for when in Las Vegas). We stay here 3 to 4 times a year. There are 3 other hotel casinos near us but I perfer driving the extra 1 1/2 hours to go here. Great comp points as we have never had to pay for a room. This last trip... More 

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Thank you for your stay and review, Terry R. We truly appreciate the extra miles you travel to choose Seneca Allegany Casino & Hotel, and we strive to go the extra mile in delivering a five star experience to you! What's better than a Western Door experience, but a night under the stars outside in a relaxing hot tub! All... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013

I stayed one night at Seneca Allegany> and it was a great experience.Staff was great,the bed was very comfortable .Would definitly stay again. Beautiful Hotel.The only draw back to this hotel is the smoke smell.However it is a casino so i expected that.And everything was very clean.Buffett was excellent too.

Was this review helpful? Yes
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Thank you for your stay and review, Paulvhou812. Our culinary team works hard to deliver a great Thunder Mountain Buffet experience and we appreciate your kind recognition. All the best! More 

Top Contributor
61 reviews 61 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 10, 2013

Recently we did a one-night stay at Seneca Allegany. When making the reservation we pre-requested a room in the "old" section based on what we consider a better room layout/appointments and A/C operation - a good decision. Although the same week day as our last visit...this time check-in was easy and available at 130PM...great to get into the room early.... More 

Was this review helpful? Yes
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