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Seneca Allegany Resort & Casino

Certificate of Excellence
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777 Seneca Allegany Boulevard, Salamanca, NY 14779
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Seneca Allegany Resort & Casino
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Seneca Allegany Resort & Casino
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397 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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  • All months
    (397)
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    (98)
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    (106)
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There are newer reviews for Seneca Allegany Resort & Casino
See the most recent reviews
Frankfort, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 1, 2013

The entire resort is very pretty and clean. The room we had was very nice. The 4 star rating is deserved in my opinion. It was a pretty, relaxing drive once we got off I90 just past Erie PA. We arrived about 2pm on a Saturday. We were welcomed by the registration staff and checked into a very nice king... More 

Was this review helpful? Yes 1
Toronto
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed June 25, 2013

Seneca Allegany is a great place to get away once in awhile but it's in the middle of nowhere. It's a tough drive from Niagara Falls especially if you have to drive at night when the deer are roaming about. I prefer Allegany over Niagara. Better customer service, not as smokey and as a penny slot player I seem to... More 

Was this review helpful? Yes 2
Burlington, Canada
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 23, 2013

PRO: Beautiful hotel, great sized rooms, large bathroom, very updated decor, very clean, quiet nights sleep, firm mattress, great pillows, fair room rates for the room your getting CONS: asked for non smoking room, were given a smoking room, didn't smell like smoke but ashtrays and matches were present, casino slots were tight, lots of machines but not a lot... More 

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Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Thank you, helpingtheeconomy, for choosing Seneca Allegany Casino & Hotel, and for sharing your experience with TripAdvisor. I'm happy to hear that your stay was comfortable and exceeded your expectations of quality, amenities and cleanliness. We take great pride in our facility and we appreciate your positive feedback. All the best! More 

Pittsburgh, Pennsylvania
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 20, 2013

We have stayed here four times, and EVERY TIME we have issues at check in! Once they lost our reservation; they won't guaranteed a handicapped room (isn't that against the law?); and we are never able to get rooms next to each other. We book our rooms MONTHS ahead, yet we always have problems. The clerk told us "You have... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, Pauline53449. Thank you for your recent stay, though I am sorry to hear that your arrival needs were not available upon check in. We strive to to ensure your comfort and I apologize that we didn't meet your expectations. Would you kindly contact me directly and it would be my pleasure to assist you further to ensure your many... More 

rochester
Top Contributor
59 reviews 59 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2013

We have just returned from our overnight stay at the Seneca Allegany Casino. This is a great hotel with many great things going for it and very few opportunities. We booked our stay on the internet and ended up getting a good price with a promo code. We stayed on a Tuesday night into Wednesday so therefore it wasn't as... More 

Was this review helpful? Yes 1
USA
Top Contributor
70 reviews 70 reviews
41 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed June 18, 2013

Just returned from two nights at the Seneca Allegany Casino and Hotel. This was our sixth time staying there. The rooms are spotless and big and the hotel staff I have dealt with are very nice. The bathrooms are all tiled and very large. Obviously, I like the casino there alot. I play table games and it is very easy... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

We love your FIRST CLASS review, freods! So happy to hear how much you enjoyed our luxuriously well-appointed accommodations and friendly table games. We aim for consistent, world-class service at every opportunity. Would you kindly contact me directly when you start planning lucky trip number 7 so that we are better prepared to dine you next visit? Cheers! More 

youngstown,ohio
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 16, 2013

The room was beautiful.....bathroom very large with an awesome shower and decorated beautiful....large tv...overlooking the mountains....much more than expected. King size bed very comfortable....lots of light.. Would surely return.

Was this review helpful? Yes 1
Smethport, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2013

I visit the casino approximately once a week..and have also spent the night at the hotel . I think everything is GREAT about the casino and the hotel..except for the fact that I honestly NEVER win anything. I would like to just win enough to be able to stay for a few hours and play! So...my only suggestion would be... More 

Was this review helpful? Yes 2
Middlefield, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

my husband and I went up for anniversary one June11,2013 like we do every year..we booked our room in advance and was able to afford a suite instead of a regular room...it was amazing. Beautiful view. Nothing could have made the stay better...but another night!! Cant wait to go back again. Will hopefully stay in the suites again. The staff... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Sweet feedback, KRP1997! We're thrilled that you enjoyed a weekend in one of our deliciously appointed suites, and even happier to hear that our team delivered super-friendly service. We look forward to your many satisfied returns! Best wishes, More 

Oakmont, Pennsylvania
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 9, 2013

We stayed at the Hotel over the weekend and was pleasantly surprise even arriving later in the evening. Was greeted warmly and was taken care fast and quickly. Had received a room in the newest wing of the building that was just built within the past year! This is truely a 4 Diamond hotel like AAA says they are! Ate... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Great review, fireyankee24! I'm delighted to share your kind words with our dedicated team of service professionals. We most certainly appreciate the opportunity to make your weekend getaway a relaxed and refined experience, with some exciting play as well! All the best! More 

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