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Seneca Allegany Resort & Casino

Certificate of Excellence
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777 Seneca Allegany Boulevard, Salamanca, NY 14779
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Seneca Allegany Resort & Casino
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Seneca Allegany Resort & Casino
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402 Reviews from our TripAdvisor Community

Traveler rating
    222
    102
    42
    20
    16
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62
227
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (402)
  • Mar-May only
    (102)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (84)
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There are newer reviews for Seneca Allegany Resort & Casino
See the most recent reviews
Brunswick, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2013

i go there quite often, and i just love it there, but i've complained over and over as i see and hear other people do. they changed the pillows and the new ones are terrible and i mean terrible. when you complain they give you no other options...so now we drag our pillows from home, please please bring back the... More 

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, ljm275. Thank you for your loyal visits and feedback. When we updated our bedding, we switched to from a standard sized pillow to a larger queen but made sure to keep the same brand and style. We also provide an additional hypoallergenic pillow in each room, though I understand that your own pillow is undoubtedly the most comfortable of... More 

Hunlock Creek, Pennsylvania
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 9, 2013

Stayed here last night and let me say that this is an authentic experience like no other! Beautifully appointed and thoughtfully laid out, friendly staff, good food, reasonable prices and easy to navigate and you feel at home. WOW! I am totally impressed by the food quality both at the all night and sit down restaurants, real chef quality food... More 

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

wow Wow WOW! Thank you, Wayne W! You summed us up with one word -- AUTHENTIC. I can't wait to share your comments with our entire team and I speak for all of us when I say how much we love what we do in making your experience a success. Happy holidays, Wayne! M More 

Troy, NH
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 6, 2013

This was a very relaxing area for us. We came to see a concert not to gamble but we did gamble a bit. The $20 credit for becoming a member was a nice perk. We were surprised at how reasonable the drinks were at the bar. The casino was small compared to the ones we have been to before in... More 

Was this review helpful? Yes 3
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Thank you, kallista81, for choosing Seneca Allegany Casino & Resort. I appreciate you taking the time to post your review and feedback. Sounds like we got most of it right with your stay, but please contact me directly the next time your travels bring you to the area as I would love the opportunity to improve upon your experience. All... More 

Canfield, Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 6, 2013

We had a suite on the 11th (top) floor which made the view to die for!! The food, gaming, staff and service were excellent. I would go again in a second. You don't have to leave to property to be entertained. When in the valet brought our car around, she had the heated seats on so we were comfortable on... More 

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

From any direction, we offer unforgettable views, great dining and exciting action. Thank you, scb930, for your wonderful review from high atop the 11th floor! We truly appreciate you making us your #1 resort destination in Western New York! Best wishes, M More 

Ravenna, Ohio
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 27, 2013

This hotel is really great! Friendly staff, fun pool, and the Spa is to die for. I try to visit as often as possible (about once a month). I count the days for the next visit. I always eat Thunder Mountain. The food is good and they have a good variety .

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Very few experiences can match the pampered bliss of our relaxing spa. Thank you, skylite1, for sharing your kind words about the resort and especially our staff of dedicated team members. We take great pride in providing AAA Four Diamond luxury service and we're thrilled to be your anytime fun and relax destination resort and casino getaway. All my best,... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 22, 2013

My husband and I planned a long weekend getaway to Seneca Allegany ... we were extremely pleased. Everyone that worked there was very eager to help and made for a pleasant experience. Our room was very nice and clean. The only down side was the pillows were uncomfortable. Other than that I can say nothing bad about the place. There... More 

Was this review helpful? Yes 2
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Thank you, KMV2776! Our team is always eager to serve with genuine, luxury hospitality and I am personally happy that your getaway weekend was a success to experience the fall leaves. Be sure to visit again soon to check out our holiday decor and snow-powdered mountains! Warm regards, M More 

Senior Contributor
27 reviews 27 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 20, 2013

My husband and I took a weekend trip here. We werer very pleased. Our room was clean, quiet, and comfortable. Staff were all very pleasant. I was surprised that there isn't much to do in the area. We drove around and checked out the Salamenca Flea Market. The area is beautiful in the fall. Would go again.

Was this review helpful? Yes 2
Niagara Falls
Top Contributor
124 reviews 124 reviews
36 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 15, 2013

We decided to take a day trip to Ellicotville and stay the night @Seneca. The hotel was only short 15 minute drive. We valet parked which was free and easy. Check in was ok. Long line but got through in 10 minutes or so. Our room was nice. King size bed. Seating area and fridge in room. We loved the... More 

Was this review helpful? Yes 3
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hello, 21Roberto! We understand that you have choices when visiting Ellicottville and the Southern Tier. Thank you for staying with us and we hope to serve you again when your travels bring you back to the area. Warm regards, M More 

Latrobe, Pennsylvania
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2013

This location provides great scenery, easy access from the interstate, fine food and convenient entertainment. We've stayed here twice now and found the rooms comfortable. We already committed to return soon. The casino floor is right off the elevators. If you are driving there is plenty to see and Autumn leaves are gorgeous. Our trips have both been with a... More 

Was this review helpful? Yes 2
Arnold
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2013

The room was here nice and clean. Everyone that we meet working in the hotel and casino was every nice and helpful. The only thing we did not like was the package we got stated express breakfast for 2(per day) and $30 free slot play(per night based on double occupancy:$15 per person). Well the breakfast was only the express menu.... More 

Was this review helpful? Yes 4
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