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All 4 Salamanca hotels

Seneca Allegany Resort & Casino

3.5 of 5 Hotel   |   777 Seneca Allegany Boulevard, Salamanca, NY 14779
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Seneca Allegany Resort & Casino
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81%
Ranked #2 of 4 hotels in Salamanca
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 23, 2013
helpingtheeconomy Burlington, Canada
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318 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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There are newer reviews for Seneca Allegany Resort & Casino
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Burlington, Canada
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 23, 2013

PRO: Beautiful hotel, great sized rooms, large bathroom, very updated decor, very clean, quiet nights sleep, firm mattress, great pillows, fair room rates for the room your getting CONS: asked for non smoking room, were given a smoking room, didn't smell like smoke but ashtrays and matches were present, casino slots were tight, lots of machines but not a lot... More

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Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Thank you, helpingtheeconomy, for choosing Seneca Allegany Casino & Hotel, and for sharing your experience with TripAdvisor. I'm happy to hear that your stay was comfortable and exceeded your expectations of quality, amenities and cleanliness. We take great pride in our facility and we appreciate your positive feedback. All the best! More

Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 20, 2013

We have stayed here four times, and EVERY TIME we have issues at check in! Once they lost our reservation; they won't guaranteed a handicapped room (isn't that against the law?); and we are never able to get rooms next to each other. We book our rooms MONTHS ahead, yet we always have problems. The clerk told us "You have... More

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, Pauline53449. Thank you for your recent stay, though I am sorry to hear that your arrival needs were not available upon check in. We strive to to ensure your comfort and I apologize that we didn't meet your expectations. Would you kindly contact me directly and it would be my pleasure to assist you further to ensure your many... More

rochester
Top Contributor
56 reviews 56 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 19, 2013

We have just returned from our overnight stay at the Seneca Allegany Casino. This is a great hotel with many great things going for it and very few opportunities. We booked our stay on the internet and ended up getting a good price with a promo code. We stayed on a Tuesday night into Wednesday so therefore it wasn't as... More

Was this review helpful? Yes 1
USA
Top Contributor
58 reviews 58 reviews
37 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed June 18, 2013

Just returned from two nights at the Seneca Allegany Casino and Hotel. This was our sixth time staying there. The rooms are spotless and big and the hotel staff I have dealt with are very nice. The bathrooms are all tiled and very large. Obviously, I like the casino there alot. I play table games and it is very easy... More

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

We love your FIRST CLASS review, freods! So happy to hear how much you enjoyed our luxuriously well-appointed accommodations and friendly table games. We aim for consistent, world-class service at every opportunity. Would you kindly contact me directly when you start planning lucky trip number 7 so that we are better prepared to dine you next visit? Cheers! More

youngstown,ohio
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 16, 2013

The room was beautiful.....bathroom very large with an awesome shower and decorated beautiful....large tv...overlooking the mountains....much more than expected. King size bed very comfortable....lots of light.. Would surely return.

Was this review helpful? Yes 1
Smethport, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2013

I visit the casino approximately once a week..and have also spent the night at the hotel . I think everything is GREAT about the casino and the hotel..except for the fact that I honestly NEVER win anything. I would like to just win enough to be able to stay for a few hours and play! So...my only suggestion would be... More

Was this review helpful? Yes 1
Middlefield, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

my husband and I went up for anniversary one June11,2013 like we do every year..we booked our room in advance and was able to afford a suite instead of a regular room...it was amazing. Beautiful view. Nothing could have made the stay better...but another night!! Cant wait to go back again. Will hopefully stay in the suites again. The staff... More

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Sweet feedback, KRP1997! We're thrilled that you enjoyed a weekend in one of our deliciously appointed suites, and even happier to hear that our team delivered super-friendly service. We look forward to your many satisfied returns! Best wishes, More

Oakmont, Pennsylvania
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 9, 2013

We stayed at the Hotel over the weekend and was pleasantly surprise even arriving later in the evening. Was greeted warmly and was taken care fast and quickly. Had received a room in the newest wing of the building that was just built within the past year! This is truely a 4 Diamond hotel like AAA says they are! Ate... More

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Great review, fireyankee24! I'm delighted to share your kind words with our dedicated team of service professionals. We most certainly appreciate the opportunity to make your weekend getaway a relaxed and refined experience, with some exciting play as well! All the best! More

McMurray, PA USA
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 8, 2013

We had a terrible time checking- in, I guess partly because of the TravelZoo deal we had for our stay . After spending a considerable amount of time, we finally got to our room which was in the new addition and was very nice. Worst casino I've ever been in. The no smoking area was very small and the worst... More

Was this review helpful? Yes 3
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, Carolyn027. Thank you for your stay and feedback. Please accept my sincere apologies for an arrival experience that did not meet your expectations--or ours. It's our goal to make your stay a breeze and I'm sorry to hear that this stay didn't cut it. Would you kindly contact me directly so I may ensure that your next visit is... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

The casino is very pretty and the rooms are very nice. The food at both restaurants we ate at was horrible and expensive. I would not have minded the expensive part if the food was good but it was horrible. Paying a lot for bad food and leaving hungry sucks. On the plus side it was easy to get on... More

Was this review helpful? Yes 1
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this review

Hi, Srfootballmom, and thank you for your recent stay. Our goal is to ensure your satisfaction with all of our gaming, entertainment and restaurant options for years to come and your feedback is appreciated. Would you kindly contact me directly regarding your dining experience? Kind regards, More

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Additional Information about Seneca Allegany Resort & Casino

Address: 777 Seneca Allegany Boulevard, Salamanca, NY 14779
Location: United States > New York > Salamanca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Seneca Allegany Resort & Casino 3.5*
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Also Known As:
Seneca Allegany Hotel Salamanca

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Amenities

Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
413

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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