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Holiday Inn Express Hotel & Suites Salamanca

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779 Broad Street, Salamanca, NY 14779
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Holiday Inn Express Hotel & Suites Salamanca
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Holiday Inn Express Hotel & Suites Salamanca
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119 Reviews from our TripAdvisor Community

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Traveler rating
    67
    35
    11
    3
    3
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Mifflinburg
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was an overnight stop over as we were passing through the area. Close to the casino, clean, comfortable with friendly and helpful staff. Shares a common access with a gas station which makes it a bit confusing. Would stop again if passing through the area.

Was this review helpful? Yes
Ruth Ann Z, General Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Dear 831geh: We are so happy that you enjoyed your stay with us. We work hard to ensure your stay is clean, comfortable and always friendly. It seems that our efforts surely paid off for your stay with us. Our driveway is just off the NAFCO/BURGER KING entrance as we could not get the owners of the front lot to... More 

Silver Creek, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed Friday July 3rd. The room was very nice and clean. We had a room with a Jacuzzi, it was wonderful and very clean. The staff was wonderful and the breakfast was better than I thought it would be. The indoor pool was small but fine. The hot tub needed more water because the jets were shooting up! That... More 

Was this review helpful? Yes
Ruth Ann Z, General Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Sue11844, it was our pleasure to be here for you and are happy that you enjoyed your time with us. On busy weekends the whirlpool water seems to go out as quick as we can get it back in and we hope the spray didn't hinder your enjoyment. Our complimentry continental breakfast surprises alot of people as we have many... More 

Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was great! It was clean and conveniently located off the freeway. The breakfast was a bit better than most and there was ample seating. The only thing I found odd, was that I had to put a sign on my door informing other guests that I had a pet in my room. It wasn't a bit deal, just... More 

Was this review helpful? Yes
Ruth Ann Z, General Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Thank you so very much for your kind words. Can we explain the Pet In Room sign? This is to advise our housekeeping staff that a pet is in the room as we will not enter if our guests are not with their pet. It also advises other guests that there is a pet in the room incase they should... More 

Burlington, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

Spent 3 nites here for March break while skiing at nearby Holiday Valley . Hotel is very well kept and clean . We encountered a bit of a hiccup at check in , however Ruth Ann the manager made it right !

Was this review helpful? Yes 1
Ruth Ann Z, General Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Thank you for your kind words. We try our very best to keep our hotel as neat and clean as possible and finding a solution to hiccup's is what life should be about so that everyone can stay happy and enjoy. Please take care and come see us again. Stay Smart-Stay with Us. The Holiday Inn Express Team - Salamnaca More 

Dallas, Texas
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 30, 2015

This is a nice, clean Holiday Inn Express - beds are comfortable and room is nice size. The breakfast room is especially nice - large, nicely furnished with high ceiling and the standard hotel continental breakfast items. Very pleasant stay!

Was this review helpful? Yes 1
Ruth Ann Z, General Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

We are delighted that you enjoyed your stay with us and that you found us to be nice and clean. We strive every day to keep our hotel clean and comfortable so that every time you stay, you are completely comfortable and can enjoy every second with us. We cannot wait to see you again. The Holiday Inn Express Team... More 

Port Matilda, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Reasonable price. Good customer service. Great breakfast. Convenient. Room was large and clean. Very close to the casino and much more cost effective than staying at the casino. Would have liked to visit the Indian museum but it was closed.

Was this review helpful? Yes 1
Ruth Ann Z, General Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

We hit the jackpot with you as guests! Thank you for your kind words and we are so happy that you enjoyed your stay with us. We hope that you will come visit us again and that the visit to the Museum can happen. Please take care.....Stay Smart-Stay with Us! The Holiday Inn Express Team-Salamanca NY More 

Brantford, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 26, 2015

My girlfriend and I just stayed there for a couple nights after a day of skiing in E'vil (lol right Ruth Ann). My GF called a week before just to make sure the Hot Tub was working. So on the Tuesday we got there after skiing, and was looking forward to the hot tub. It was broken a couple days... More 

Was this review helpful? Yes 1
Ruth Ann Z, Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Hello, our Canadian Friends! Thank you for your kind review. It always makes life nicer when we can make our guests as happy as possible. Meeting you was a wonderful experience for all of us and especially Ruth Ann (Manager) you speak of, whom remembers you both fondly. We were tickled to have you stay with us and that we... More 

Toronto, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 19, 2015

My Friend & I stayed here for 4 nights mid March.2015. We were skiing at nearby Holiday Valley in Ellicottville. This Hotel had everything we needed & was priced right. Pool was great for the kids (& hot tub was great for us). Really good breakfast every morning as well. Salamanca is less than 15 mins drive to Ellicottville so... More 

Was this review helpful? Yes 1
Ruth Ann Z, Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

It was our pleasure having you and your family stay with us. You had time to enjoy skiing then coming back to relax in the whirlpool while the kids played in the pool. The breakfast started your day off as you headed to the slopes. Thank you for your review. We cannot wait to see you again. Remember, there is... More 

Toronto
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel has everything you need as a base lodge. The room was big & clean & very warm. Breakfast was included & there was a lot variety. The location of the hotel is about 20 mins from the hill. There isn't really anything near the hotel though. Nothing in walking distance anyway. We got the free shuttle to the... More 

Was this review helpful? Yes
Ruth Ann Z, Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Hello Mrs. K1ng: We are happy to hear you enjoyed your stay with us. You did get a chance to take the Seneca Allegany Casino's shuttle that runs 24/7 as well as finding us only 11 miles from great skiing. We have to admit that there isn't alot to do within walking distance, especially in the cold of winter, however,... More 

Pittsburgh
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 11, 2015

Spent one night at this hotel for a competition at Holiday Valley. We checked in late Saturday evening after a day of skiing - I had requested a crib for our new bundle of joy and was dreading that they had not accommodated us. To my surprise they had the crib waiting in our room! The crib was the size... More 

Was this review helpful? Yes 1
Ruth Ann Z, Manager at Holiday Inn Express Hotel & Suites Salamanca, responded to this review

Thank you so much for enjoying your stay with us. We were happy to hear that your lil bundle of joy, whom doesn't like the pak n play, slept most of the night in our sweet crib! SUCCESS! We try very hard to accommodate all of our guests requests and it seems that we hit it on the nose with... More 

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