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Ontario Place Hotel

Certificate of Excellence
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103 General Smith Drive, Sackets Harbor, NY 13685
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97 Reviews from our TripAdvisor Community

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Traveler rating
    30
    41
    17
    5
    4
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26
46
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
  • All months
    (97)
  • Mar-May only
    (8)
  • Jun-Aug only
    (55)
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Lehigh Valley, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for two nights and was very enjoyable. The rooms are standard hotel rooms but clean and comfortable. The only complaint may be the size of the bathroom and shower. Very small. The staff however is very nice and the location can't be beat as you are in the center of town and literally just yards from multiple restaurants. Would... More 

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Springfield, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed at Ontario Place Hotel for one night on our way to Montreal earlier this month. We were pleased with the clean room, comfortable bed, soft towels and very friendly and helpful staff, and the price was very reasonable. The refrigerator in the room and the coffee and breakfast snacks in the lobby were pluses. The furnishings in the... More 

Was this review helpful? Yes 2
United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 24, 2014

The welcome from Dave and Kathy was exceptional - they made me feel like part of the family! My room was massive and had all the amenities for self sufficiency (fridge, coffee maker, TV, extra pillows and blankets, hair dryer, ample towels...) and really fast WiFi. The room was clean, the bed comfy, the shower powerful - it all made... More 

Was this review helpful? Yes 3
Plainview, New York
Level Contributor
312 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed October 22, 2014

Stayed there this past weekend with my family. I found the place conveniently located to explore this quaint towm, but veru out-dated. The reception staff was warm and welcoming, but the rooms were certainly in need of some updating. Specifically, the bathroom seemed very old and tight. There was a lot of noise from the outside parking lot so stay... More 

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ophotel, General Manager at Ontario Place Hotel, responded to this review

dogeyedoctor, you are correct about the bathroom in your room... I only have 11 bathrooms left in the whole hotel to refurbish with new sinks, floor tiling, and water saver toilets. Next time you come hopefully I will have all the bathrooms done. More 

Carrying Place, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

I have stayed at this hotel about 3 times so far. I love Sacket's Harbor, and this is a wonderful place to stay. Just step out of the hotel and walk to all the restaurants and shops in town. Very clean and comfortable room and the staff are very obliging. I loved the mints that the hotel gave out and... More 

Was this review helpful? Yes 1
Ottawa, Ontario
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 1, 2014

I really enjoyed my recent stay at this hotel. They have very reasonable rates and the rooms are great. Very clean and up to date. The standard room that I stayed in had all of the necessary facilities - WiFi, fridge, microwave, coffee maker, good TV and stations, nice beds and extra blankets and pillows and extra chairs. The rooms... More 

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Somerset, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

We stayed here to celebrate a niece's wedding in town. The people at the front desk went out of their way to accommodate our requests to keep our family together and make our stay enjoyable. Hotel old and not as fancy as some, but it was charming and clean. The location was perfect to enjoy the charming town of Sackets... More 

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Ballston Spa, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

Terrific little harbor town and the hotel is in the middle of town near the shops and restaurants. While the hotel is very nice and clean, the staff was most notable. They were very friendly and helpful!

Was this review helpful? Yes 1
Stroud, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 12, 2014 via mobile

We stayed here as part of our holiday, visiting Sackets Harbor in Sept 14. The hotel needs a serious update. Communal areas and the room were scruffy and dated. The bedroom was very smelly. We complained but got nowhere. Not recommended in this condition at these rates

Was this review helpful? Yes 1
ophotel, Manager at Ontario Place Hotel, responded to this review

Yes, I remember Neil... Before checkout he informed me that the room smelled like it had a smoker in it for the last month to which I told him that was imposable because we check each room before and after each guest,and all rooms are equipped with detectors to stop people from smoking. Then he switched his ploy to, "well... More 

Skaneateles, New York
Level Contributor
83 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 7, 2014

We stayed here in early September. The room was reasonably priced ($99) and very clean and spacious--king-size bed and a comfortable sitting area. It also had a small refrigerator and microwave and was stocked with complimentary cookies and bottled water. We even had a water view! It was an easy walk to Sackets Harbor shops and restaurants. Very pleasant stay.

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