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Ontario Place Hotel

Certificate of Excellence
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103 General Smith Drive, Sackets Harbor, NY 13685
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1 room 1 guest
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102 Reviews from our TripAdvisor Community

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Traveler rating
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    6
    4
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27
49
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (102)
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Victor, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Established hotel that has been updated. Spacious room with harbor view actually had a harbor view. Environmentally conscious amenities and policies were a plus for me. The hotel is walking distance from good restaurants and historic sites.

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Fairport, New York
1 review
2 of 5 stars Reviewed 6 days ago NEW

Rented Get Away suite Rm 407 for an anniversary weekend. Do not rent this room unless you want to pay $245 a night for a room that was worth about $85. Smelled very musty. Was last updated in the 80s. Deck was raggedy and had growths on it and had last been cleaned and refinished many, many years ago. Had... More 

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ophotel, General Manager at Ontario Place Hotel, responded to this review

We're sorry this room did not meet all your expectations. We only manage the reservations for the rooms "not" located in the main hotel and will pass your comments on to the owner of that building. We hope you will try one of our rooms in the main hotel where we are sure it will meet or exceed all of... More 

toronto
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The selfish part of me hates to share a nice little find like this, but the other side would like everybody to know about what I've discovered. And as they get more popular I'm afraid that they get priced out of my price range or so booked up that I won't be able to get in. But what a great... More 

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Sackets Harbor, New York
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a house full, so contacted the Ontario Place people to arrange for out of town guests to stay near by. They were more than friendly and helpful. The standard room was roomy and reasonably priced, even in the heart of historic Sackets Harbor. Continental breakfast was free near the lobby fireplace and gift shop. This is the second... More 

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Pittsburgh, Pennsylvania
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

They seem to be more interested in saving money than being comfortable. One-ply toilet paper and a "water saver" showerhead that sprays all over the bathroom may be good for the earth and pocketbook but don't work for me. No charm and a very tired look. Wouldn't take much to make it a more comfortable place.

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ophotel, General Manager at Ontario Place Hotel, responded to this review

I'm sorry you didn't appreciate our environmental initiatives. Speaking as a Greenleader 2015 Greenpartner award winner by Tripadvisor they, and many others, do. In an industry that consumes great amounts of water we strive to reduce our footprint as much as we can. Living on Lake Ontario it's not an financial concern driving our improvements but a concern for our... More 

Lehigh Valley, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights and was very enjoyable. The rooms are standard hotel rooms but clean and comfortable. The only complaint may be the size of the bathroom and shower. Very small. The staff however is very nice and the location can't be beat as you are in the center of town and literally just yards from multiple restaurants. Would... More 

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Springfield, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed at Ontario Place Hotel for one night on our way to Montreal earlier this month. We were pleased with the clean room, comfortable bed, soft towels and very friendly and helpful staff, and the price was very reasonable. The refrigerator in the room and the coffee and breakfast snacks in the lobby were pluses. The furnishings in the... More 

Was this review helpful? Yes 2
United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 24, 2014

The welcome from Dave and Kathy was exceptional - they made me feel like part of the family! My room was massive and had all the amenities for self sufficiency (fridge, coffee maker, TV, extra pillows and blankets, hair dryer, ample towels...) and really fast WiFi. The room was clean, the bed comfy, the shower powerful - it all made... More 

Was this review helpful? Yes 4
ophotel, General Manager at Ontario Place Hotel, responded to this review

Mrs Cullen, Thank you very much for the kind words. It was our pleasure to host you while you stayed here in Sackets Harbor. More 

Plainview, New York
Level Contributor
322 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed October 22, 2014

Stayed there this past weekend with my family. I found the place conveniently located to explore this quaint towm, but veru out-dated. The reception staff was warm and welcoming, but the rooms were certainly in need of some updating. Specifically, the bathroom seemed very old and tight. There was a lot of noise from the outside parking lot so stay... More 

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ophotel, General Manager at Ontario Place Hotel, responded to this review

dogeyedoctor, you are correct about the bathroom in your room... I only have 11 bathrooms left in the whole hotel to refurbish with new sinks, floor tiling, and water saver toilets. Next time you come hopefully I will have all the bathrooms done. More 

Carrying Place, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

I have stayed at this hotel about 3 times so far. I love Sacket's Harbor, and this is a wonderful place to stay. Just step out of the hotel and walk to all the restaurants and shops in town. Very clean and comfortable room and the staff are very obliging. I loved the mints that the hotel gave out and... More 

Was this review helpful? Yes 2
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