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All 2 Rye Brook hotels

Hilton Westchester

3.5 of 5 Hotel   |   699 Westchester Avenue, Rye Brook, NY 10573
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55%
Ranked #2 of 2 hotels in Rye Brook
A recent review
4 of 5 stars Reviewed October 27, 2012
njafares Somerset, NJ
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495 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hilton Westchester
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Somerset, NJ
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 27, 2012

As with most hotel stays, I'm there for business...or work related. (Flight Attendant, in case you were thinking otherwise). The check in was extremely pleasant, friendly and welcoming. As flight crew we often aren't treated as " the customer is always right, impress them and they will return" guests. But that's not the case at the Hilton. While it isn't... More

Was this review helpful? Yes 1
denise r, Manager at Hilton Westchester, responded to this review

Dear njafares, Thank you for the wonderful comments. It is so nice to share the positive feedback we receive from our guests. Hope maybe you can stay long enough to get a chance to enjoy the hotel to it's fullest. We look foward to providing you with a warm friendly welcome again. Sincerely, Denise Rubin More

Frederick, MD
Top Contributor
61 reviews 61 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 16, 2012

This is a 1970's property that's had a gentle and thorough face lift in both common areas and rooms. It's comfortable, has everything you want and need, and if you don't look too hard at the edges of the doors and furnishings, you won't notice the face lift. Reasonably priced, and staff is courteous, responsive, polite and helpful. Ask for... More

Was this review helpful? Yes
denise r, Manager at Hilton Westchester, responded to this review

Dear suomigrrl, Thank you for taking the the time to write about our property. We appreciate your kind words and look forward to your next visit. I will certainly share with the team. Sincerely, Denise More

Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 12, 2012

Stayed here for 2 weeks on business. Checked in around 6pm, line was long, but moved efficiently. Got a nice room away from the elevators. Room was very big and quiet. A long walk to the room, but I did not mind the exercise. Elevators were slow and they were working on one the whole time I was there. Since... More

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denise r, Manager at Hilton Westchester, responded to this review

Dear SteveRalegih, Thank you for taking the time to write your comments and feedback. You are correct that we have renovated the lobby, our elevators are part of the final stages. I understand there was a few kinks during your stay but appreciate that you still enjoyed your stay and thought our hotel was a nice place. Denise More

Bronx, NY
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 3, 2012

The hilton westchester is a nice hide away hotel from nyc... the check in process was very good even tho they had multiple wedding parties checking in. The layout of the hotel was different but once you lean it u get around. They have an indoor pool - very good , they charge for wifi access in room - very... More

Was this review helpful? Yes 1
denise r, Manager at Hilton Westchester, responded to this review

Dear Rhoramsay1, Thank you for the great comments. Your review was a pleasure to share with the team. We are actually exploring the option of a shuttle. Maybe next time we arrange for you to be picked up. We look forward to your next visit. Sincerely, Denise More

Boston
Top Contributor
159 reviews 159 reviews
148 hotel reviews
301 helpful votes 301 helpful votes
3 of 5 stars Reviewed October 2, 2012

I spent two nights at the Hilton Westchester and was underwhelmed. I had heard positive things about it and it was recommended by my client, so was looking forward to a nice stay. While the room was clean and nice enough, there were many many disappointments. The room was very large; it had one king bed and three could have... More

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denise r, Manager at Hilton Westchester, responded to this review

Dear fenwayman, I am sorry we let you down. I do appreciate the all the comments positive and negative. Certainly we have some areas we need to work on. I am happy to hear you enjoyed the service overall. Please do not hesitate to contact me if you will be returning. I am happy to ensure all is working properly... More

Albany, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 28, 2012

My husband and I have been coming to this location for conferences for some 20 years. During that period, it has been slowly deteriorating (although I understand that they are undergoing a major rehab of their public areas at least, so that may have improved recently). This is especially true of its dining options. They used to have an excellent... More

Was this review helpful? Yes 1
denise r, Manager at Hilton Westchester, responded to this review

Dear CVConnell, I thank you for your comments as well as your loyalty. The changes over the years vary to our guests tastes. If you are in the area again, I would be more than happy to introduce you to our Executive Chef (Rafael Velazquez) and offer you a wonderful dining experience. Our goal is to satisfy all of our... More

Travelers are raving about these Rye Brook hotels

San Francisco
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 27, 2012

Ah - the Rye Town Hilton has been renamed the Hilton Westchester this past May. Makes sense, as it increases discoverability as customers search online - as Rye Town could be confusing to many in terms of location. I used to stay her as a kid in the early 80's and have fond memories. Great news is that it still... More

Was this review helpful? Yes
denise r, Manager at Hilton Westchester, responded to this review

Robissimo, Thank you for taking the time to write your comments. It is always great to hear from our guests that have stayed in the 80's. I myslef remember this property growing up in the area. Although the renovations may not be your style, I am sure we can do a better job making your stay a memorable one the... More

Blue Ball, Pennsylvania
Top Contributor
60 reviews 60 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 25, 2012

This hotel was wonderful the first time we stayed there and I reviewed it accordingly but they have done a major remodel and now it's just fantastic! Absolutely beautiful, super helpful staff, nice large rooms and a beautiful landscape. I can't wait to go back!

Was this review helpful? Yes
denise r, Manager at Hilton Westchester, responded to this review

Dear 5kulpstravelling, Thank you for the great comments! We look forward to your return visit. Denise More

Germantown, Tennessee
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 24, 2012

My sister recommended this hotel, as she had gotten married here twenty nine years ago. I was pleasantly surprised. The huge lobby is updated and well decorated, where one can relax and read the provided newspapers, watch the big screen T.V., or check emails on one of the computers. Our room was nicely decorated and clean, and the bed was... More

Was this review helpful? Yes
denise r, Manager at Hilton Westchester, responded to this review

Dear JandJRoberts, Thank you so much for the nice comments. It is always a pleasure to share these comments with the team. We look forward to you staying with us again. Denise More

New York
Top Contributor
106 reviews 106 reviews
80 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed September 23, 2012

This hotel has a strange layout, it seems small from the outside but massive on the inside. We stayed here for one night as part of a wedding that took place in the grand ballroom. We checked in with Richard who was very pleasant, welcoming and informative. Our room, #2006 was in the westchester wing which took about five minutes... More

Was this review helpful? Yes 2
denise r, Manager at Hilton Westchester, responded to this review

Dear Gimper90, Thank you for the comments. I am happy that you enjoyed Richard and his hospitality. It seems as though you received a room that certainly was not up to Hilton standard. I will personally check your room and take care of the issues at hand. I do hope you enjoyed the wedding and possibly we will see you... More

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Additional Information about Hilton Westchester

Address: 699 Westchester Avenue, Rye Brook, NY 10573
Phone Number:
Location: United States > New York > Westchester County > Rye Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Westchester 3.5*
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Also Known As:
Hilton Westchester - Rye Brook Hotel Rye Brook
Hilton Rye Brook
Rye Brook Hilton
Hilton Westchester Westchester County, NY - Rye Brook

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hilton Westchester hotel, located in Westchester County a New York City suburb of Rye, NY and is minutes east of White Plains, NY and 8 miles from Westchester County-White Plains Airport(HPN) and Greenwich CT. The Hilton Westchester hotel is the ideal location for White Plains shopping and going to the Westchester Mall. The hotel is situated on 45 beautifully landscaped acres of lush woodlands, combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Guest has easy access to New York with the Metro North or Amtrak and can be in NYC within 45 mins. So if you are visiting Westchester County or White Plains for business or pleasure we look forward to welcoming you to the Hilton Westchester hotel. ... more   less 
Number of rooms
436

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