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Doral Arrowwood

975 Anderson Hill Road, Rye Brook, NY 10573
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Doral Arrowwood
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524 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Earlier this year, I threw my sister the most incredible bridal shower at Doral Arrowwood. Elizabeth Topf, the Catering Sales Manager, made the entire planning process as seamless as possible!! They were more than accommodating when it came to not only supplying but also helping use their technology for the music. They also allowed us to use their projector for... More 

Helpful?
Thank Brittany L
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Brittany L, Thank you for taking the time out to share your review after hosting your sister's bridal shower at Doral Arrowwood. We were thrilled to host you and your group and are so pleased that our catering team made the entire process seamless. We are very happy you and your sister were able to enjoy 95% of the... More 

Charlestown, Rhode Island
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at this hotel for a work meeting. The rooms are very dated. Carpets are lumpy and floor is uneven in some parts of the building. The temperature of the shower was unpredictable. I had to continually adjust it. Others staying at the hotel actually had to step out of the shower because it became so hot and... More 

Helpful?
Thank Michelle C
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear MichelleC, Thank your for your post on Trip Advisor. I am pleased you found our staff to be courteous, friendly and helpful. I am sorry to hear about the water temperature problem you experienced. We take all of our guest feedback seriously and are continually working to improve our property. since December we have been updating our guest rooms... More 

Bronx, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Every year our principal thanks the staff with an overnight retreat and staff development. We often considered coming to Doral Arrowwood, but never had the opportunity to do so. This year, we were fortunate to hots our Retreat and the staff just loves it here. The staff here Was extremely helpful and nice. I personally had two situations during our... More 

Helpful?
Thank Yolanda R
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear YolandaR, We were so pleased to host Mott Halls Staff retreat here at Doral Arrowwood. I am also happy to hear you were able to see first hand the top notch customer service Doral is known for. We look forward to seeing you and your entire group again soon. Sincerely, Steve Mabus General Manager More 

Littleton, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Extremely clean, very professional yet ultra-friendly staff. Good selection of food in multiple on-site restaurants, and a nice late-night room service menu available. Beautiful pool, very large, spacious environment.

Review collected in partnership with this hotel

Helpful?
Thank jonwT5258UI
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear johnwT5258UI, Thank you for choosing Doral and for taking the time to share on Trip Advisor the great experience you had staying with us. we appreciate your business and hope to see you again soon. Sincerely, Steve Mabus General Manager More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a great hotel with awesome grounds, activities, and facilities. The people all over were fantastic, helpful, and friendly too. Also, the brunch was one of the best I've ever had in any hotel. One big problem, for me though was the bed, which was literally over 10 years old, with an April 2005 manufacture date. I brought it to... More 

Helpful?
Thank wingding718
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear winding718, Thank you for taking the time to post comments on Trip Advisor about your recent stay Doral Arrowwood. I want to apologize that the bed in your guest room was not good for your back. As you can see from all of our great reviews listed here on Trip Advisor, Doral Arrowwood has become the top Westchester County... More 

California, MD
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 nights during the month of January. This is a huge facility with many rooms, many meeting rooms, and a large restaurant on location. While we were there, the restaurant offered a buffet for both breakfast and dinner. We did take advantage of a special price of $10 (AAA rate) for two breakfasts. Breakfast was OK, no made-to-order... More 

Helpful?
Thank bchiker20619
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear bchiker20619, Thank you for taking such time to share your review after you most recent stay at Doral Arrowwood. We appreciate all of your feedback as it helps us to continue to develop and improve in order to exceed our guests expectations. I hope to welcome you back to Doral Arrowwood in the near future and wish you all... More 

New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Over the past 15 years, my group and I have been staying at this property for one night every January. We enjoyed it enough to return each year. Even though there is less staff, the service was still fine. I did have to ask where the welcoming warm apple cider by the fireplace was. A nice touch I remembered and... More 

Helpful?
Thank Jaknefesh
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Jaknefresh, First and foremost, thank you for your posting. We take all of customers feedback very seriously. I sincerely apologize for your experience with us during your recent stay. I am however pleased to hear you felt the service was good. We have made a few changes in our menu offerings and pricing based on client feedback. We are... More 

Greenwich, Connecticut
1 review
5 of 5 stars Reviewed December 16, 2015

My stay at Doral was great and I will always choose them when i need a hotel, I would also like to thank Brigette Gonzales for making my stay that much better. She really made me feel like I was home & helped me with everything I needed

Helpful?
Thank Brandon M
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Brandon M, Thank you for your loyalty to Doral. We appreciate you business and hope to see you again soon. Sincerely, Steve Mabus General Manager More 

Gothenburg, Sweden
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 16, 2015

We stayed at this hotel because of the tennis courts. The courts are well kept and it was easy to find available courts. The hotel itself is a typical hotel for conventions and meetings. Good breakfast, very clean and well kept.

Helpful?
Thank MallorcaEurope
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear MallorcaEurope, Thank you for taking the time to post your experience staying at Doral Arrowwood on Trip Advisor. We are glad you found us and hope to see you again soon. With 5 tennis courts, squash, racquetball and indoor outdoor heated pool as well as a nine hole golf course and driving range Doral offers something for everyone. Thanks... More 

1 review
5 of 5 stars Reviewed December 16, 2015 via mobile

My three day stay was wonderful. I love the hotel and employees thanksto Brigette she made everything wonderful love how she knew everything and also she made me feel like I was home. I will most definitely will be back to stay here again thank you for the Service doral arrowwood

Helpful?
Thank Josh5112
DoralArrowwoodGM, General Manager at Doral Arrowwood, responded to this review

Dear Josh5112, Thank you for taking the time to share your Doral experience. It is always a pleasure to hear why Doral guests choose to return time after time. All the best, Steve Mabus General Manager More 

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