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Clarion Hotel & Conference Center

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3845 Veterans Memorial Hwy., Ronkonkoma, NY 11779 (Formerly Holiday Inn)
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Walnutport, Pennsylvania
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Dirty Room........... when we got into the room a/c didnt work, the bathroom needed light bulbs. Please, please do not stay the LaQuinta is better so is anyother hotel in tghe area trhis is the worst,..............the hotel staff is not very helpful wifi was the pits

Was this review helpful? Yes
Clarion Ronkonk... S, Manager at Clarion Hotel & Conference Center, responded to this review

I'm sorry about your experience at our hotel. We will follow up with housekeeping by implementing proper training and practice related to cleanliness and condition to the rooms. Related to WIFI, we have the best available internet source and equipment in the market. Thank you for your feedback and we hope you will give us another chance to serve you... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had a wonderful experience with the staff at the front desk...They were kind, professional, and helpful doing their best to accommodate me. I was nervous of the negative reviews I had seen online prior to my experience with them but I have no doubt the staff will try to help you the best they can with what they have:... More 

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Clarion Ronkonk... S, Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for your feedback. We appreciate your kind words and hope to see you again -Mike More 

Coral Springs, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I stayed July 17 & 18, 2015. This was the dirtiest, most distressed hotel I have stayed at in many years. I would have moved to another. However, I booked through Priceline, so no refund. No bedbugs and relatively clean bed, so I stayed. I have pictures to prove broken electric sockets, handrails in shower pulling from wall, dirty microwave... More 

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Travelers are raving about these Ronkonkoma hotels

Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago

NEVER GO TO THIS HOTEL! Arrived at 4:30 pm. Not one clean room in the place. Approximately 50 rooms booked for a wedding nearby. The place looks like a homeless shelter. I will call the town and village tomorrow regarding the conditions.

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Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

This is simply the worst hotel that I've ever stayed at...an embarrassment to the clarion chain. There were dead bugs in the hallway. The hallways smell like urine. The common areas were dirty. There was mold growing in the bathroom. In our first room the toilet didn't work and we were allowed to move. It was an upgrade of sorts,... More 

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Virginia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Reservations got mixed up at another hotel. Ended up here. Staff was very pleasant and the room was surprisingly quiet for having a large crowd that night. Did not get a chance to check out the rest of the hotel and the amenities.

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Upstate Ny
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Arrived at Hotel 7/10- Assigned room that had wall paper peeling off wall, and the wall and wallpaper were covered in black mold. The ceiling was peeling with pieces on the carpet. Shower was filthy. Exit sign in hall way hanging by wires from ceiling. Trash all over. The hallways smelled horrible. They did switch out the room. Second room... More 

Was this review helpful? Yes 1
NY
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hallways smell, air conditioning doesn't work, garbage cans at outside entrance is overflowing, the front desk doesn't answer the phone and the place is generally gross. What more is there to say. It is simply the worst hotel I've ever stayed at.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay here started off terrible. The female at the front desk was rude to me a lied about her name. The bar tender treated me like I was less then. The room service came to my room the third day with her purse on her shoulder coat on asking if I wanted room service. Then day 4 she came... More 

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Newark, Delaware, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights and it was extremely disappointing. I chose The Clarion because the one near my house in Newcastle, Delaware is very nice. The hotel room at the Ronkonkama Clarion was dated and the bathroom was literally falling apart and dirty! The shower curtain rod had pulled out of the drywall and screws had been used... More 

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