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Hilton Garden Inn Islip MacArthur Airport

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3485 Veterans Memorial Highway, Ronkonkoma, NY 11779
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1 room 1 guest
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Hilton Garden Inn Islip MacArthur Airport
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388 Reviews from our TripAdvisor Community

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Traveler rating
    203
    127
    33
    18
    7
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123
70
33
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (388)
  • Mar-May only
    (86)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (92)
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Hurley, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been staying at the Hilton Garden Inn twice a year since it opened. Each stay is for an extended period of time (5 days or more). I have never been disappointed. Great rooms, amenities, business center computer/printers always work, great restaurant/bar in the hotel. Centrally located on Long Island and close to all attractions.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The bed was busted, the staff very friendly and helpful. For what I paid, the buffet should've been included. The pool was nice and plenty of parking near the doors. Two weddings worth of people in the hotel that weekend, so the nights were noisy.

Review collected in partnership with Hilton Garden Inn

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Falls Church, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

They never answered the phone when we were calling from the airport about their airport shuttle. Got to the hotel and there were 5 employees at the desk, not with any guests. Thomas at the front desk had a horrible attitude. Stel (the bartender) was really great, he was very friendly and was really nice to our group.They opened the... More 

Was this review helpful? Yes 1
DeWitt, MI, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great staff, clean rooms, no noise from nearby airport, A/C a little loud, & omelettes were good. Their is a good diner at the next intersection should you miss breakfast that has a great breakfast. Done

Review collected in partnership with Hilton Garden Inn

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Fort Lauderdale, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here and my stay was excellent! The staff could not have done more for me, the hotel along with the room was beautifully maintained and in like new condition. The room was also very quiet. Very convenient to the airport.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
New York City, New York
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms fine, Front desk and lobby were excellent. But No restaurant between 10am and 5pm or after 10pm. Guess that's ok for business people. Not so ok for non-9 to 5'ers. Front desk staff extremely helpful. Beds were comfy and rooms well set up and clean.

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Ross H, General Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review

Thanks for taking the time to share your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us! As a standard, most Hilton Garden Inn's do not offer a lunch open at the hotel, however, if you do stay with us again and would like to get something to... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

I had to book a quick one night stay close to the airport and selected the HGI based on the brand and TA rating. This is/will not be a preferred stay in my future plans. Aside from a positive and polite front desk manager, the stay was forgettable. First, parking appears normal. However, the "welcome" sign is "customer assumes all... More 

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Ross H, General Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review

Thanks for taking the time to share your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We were disappointed to see that you had a less than pleasant visit at our hotel. With regards to the negative aspects of your stay, I have passed along all of your comments to our Operations Manager and Housekeeping Manager and I will... More 

Fort Worth, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first hotel where my family and I were treated as more than an occupied room. The staff at this facility were more than fantastic they treated us like family. you owe it to yourself to enjoy the hospitality of this location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Ross H, General Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review

Thank you for taking the time to share your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We truly appreciate your recommendation to other travelers and we look forward to the next opportunity to be at your service! More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a wedding. Very friendly front desk staff. Tried very hard to accommodate us. My sister and her family were traveling with us and unfortunately they had us on different floors. They gave us free breakfast for the entire stay for everyone in the family. Very clean and spacious rooms. I would have given a 5 star... More 

Was this review helpful? Yes
Ross H, General Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review

Thanks for taking the time to share your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. To address your concerns about our pool, as a standard, Hilton Garden Inns do not allow food or drink in the pool area to maintain cleanliness and safety standards. We appreciate... More 

Fort Lauderdale, Florida
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were so welcoming and helpful and extended every courtesy to us. The room was clean and spacious and Hilton quality. I would return there in a minute. The breakfast was good, the rainbow vegetable tortellini for dinner was wonderful. We ate a great dinner in bed as it was a stressful trip and the staff tried to do... More 

Was this review helpful? Yes
Ross H, General Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review

Thanks for taking the time to share your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We're very sorry we were unable to accommodate the full length of your stay, but we hope that we can be of service again in the future. Thanks again and safe... More 

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