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All 4 Rockville Centre hotels

BEST WESTERN Mill River Manor

2.5 of 5 Hotel   |   173 Sunrise Highway, Rt. 27, Rockville Centre, NY 11570-4705
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A recent review
5 of 5 stars reviewed 6 days ago
Adnan I New York City, New York
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259 people have reviewed this hotel

Traveler rating
    103
    70
    40
    23
    23
See reviews for
88
37
19
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel with a perfect location at the heart of Rockville Center, NY. it is just block from LIRR train station to NYC. Hotel rooms are very clean, friendly personal at the front desk, especially Dianne who help me a lots and made my stay more enjoyable. Dianne thank you! Only things i did not like was poor breakfast.

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Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Adnan: Thank you for your recent review of the hotel. I am glad to hear that my staff, especially DIanne, was able to provide you with outstanding customer service. I am sorry to hear about the experience with the breakfast but we are trying to make changes to make sure our guests feel satisfied from there dining experience. On... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really love my stay, everything is literally near by the hotel. Linda and Diane made my stay lovely for me and my brother. I even got my friend to check in after visiting me. Thanks to them they were also able to get a room on the same floor. Good for the price see ya on the week of... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My second time in New York and looking forward to come back . Hotel is right next to the train station which makes it easier to travel around. Convenient price! I just ask for rooms on the higher floors. The staff Diane was very friendly and helpful with all our requests, I am sure we will use this hotel again

Was this review helpful? Yes 1
Port Saint Lucie, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Hotel.Good location,clean rooms and good ammenities.Linda, the guest relations manager greeted us with a smile every morning at breakfast and made sure our stay was nothing less than perfect. She made our stay so much more enjoyable. She has a great personality and let us know she was there for us at all times. A very caring person with... More

Was this review helpful? Yes 1
Oakdale, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My partner and I had an appointment at a nearby hospital, so we booked a room for the night before to cut our travel time from the East End of Long Island. It's basically a four-storey motel with clean, neat rooms. The breakfast was nothing special (in fact the orange juice--which was the only juice choice--was starting to turn sour)... More

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Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear PlacidBill: Thank you for your recent review. I am glad that my staff was able to provide the high standards of customer service we put on ourselves and that it is reflected on our customers' experiences. There are hotels out there that also do have exterior corridors. Exterior corridors does not necessarily mean Motel. Motels do not have a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Close to long island railroad and restaurants and movies near by. I found my new spot next to beach too Friendly staff will be back very soon.appreciate everything and they have a pool to relax. Linda and Diane I hope to see you 2 again. Many thanks

Was this review helpful? Yes 1
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Chefced: Thank you for your positive review. It is reviews like yours that light up my staff's day. We strive to give outstanding customer service and I am glad we were able to produce that during your stay. Linda and Dianne look forward to seeing you again here. Sincerely, Alan C More

London, United Kingdom
Top Contributor
69 reviews 69 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As rightly mentioned by a previous reviewer this hotel is nothing more than a 4 storey motel. The rooms are very dark and dated with an air con that wouldn't sound out of place taking off at nearby JFK! Staff were very friendly on arrival and check in was speedy. I stayed towards the front of the hotel so didn't... More

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Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Good Morning BigST99: Thank you for your recent review of the hotel. Although you would consider this a motel if we were in other areas of the country such as New Mexico or Arizona or someplace that has all year round hot weather, we would be considered a 4 star hotel. There are hotels that do have exterior corridors. I... More

Montreal, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We loved our stay there, We have a very friendly and welcome stuff team, specially Maria who helped us with the questions and tips we had about the reservation from our company. Thanks you guys and for sure we gonna be there in the next year contract we have to work on the area. Thanks

Was this review helpful? Yes
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Cesar Rezer: Thank you for your review of the hotel. I am pleased that our staff service met and exceeded your expectations. We strive to make sure each guest is treated with excellent service and I am glad we live up to those standards. I look forward to seeing you again here at the hotel Sincerely, Alan C More

washington, dc
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel comes up as a 3 star hotel along with hotels such as the hilton garden inn and courtyard marriott. I do not agree with this rating as this is more of a motel than hotel. The room itself was a bit rundown. The ceiling in the bathroom is extremely low...not sure why. Perhaps the floor is elevated and/or... More

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Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Niteflite: Thank you for review of the hotel. I take your review as a compliment because my staff went out f their way to get the crib you needed. Cribs are requested and a request is not guaranteed all the time. They are based upon availability. We were completely sold out that weekend and all the cribs were taken.... More

North Andover, Massachusetts
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Visiting family in the area. Hotel is right next to train station into NYC, room was very clean and beds comfortable. Check in was fast and easy. Staff was friendly and helpful. Free breakfast was good but typical hotel fare. Lots of bars and restaurants in walking distance. Being next to train station you get the occasional noise and vibration... More

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Mill River Manor

Address: 173 Sunrise Highway, Rt. 27, Rockville Centre, NY 11570-4705
Phone Number:
Location: United States > New York > Rockville Centre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Mill River Manor 2.5*
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Also Known As:
Best Western Mill River Manor Hotel Rockville Centre
Best Western Rockville Centre
Rockville Centre Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newly renovated Best Western Mill River Manor is a full service hotel offering complimentary hot buffet breakfast each morning,free guest parking,seasonal outdoor pool with lifeguard,24 hour front desk,fitness center,and business center. We are located 1 block from the railroad station with service to JFK airport, Manhattan,the Hampton's,and the Beaches.The on-site Italian restaurant offers both lunch,dinner and poolside service for cocktails and food. Our concierge can arrange for transport to and from all airports as well as offer suggestions for restaurants and things to do in the area and Manhattan.The Best Western Mill River Manor offers full corporate and banquet facilities accommodating up to 230 guests.We hope to have you as a guest in the near future! ... more   less 
Number of rooms
98

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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