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BEST WESTERN Mill River Manor

Certificate of Excellence
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173 Sunrise Highway, Rt. 27, Rockville Centre, NY 11570-4705
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BEST WESTERN Mill River Manor
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332 Reviews from our TripAdvisor Community

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Traveler rating
    153
    103
    46
    16
    14
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (332)
  • Mar-May only
    (85)
  • Jun-Aug only
    (97)
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    (61)
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Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is one of those facilities that had an excellent staff who make it hard to mention the negatives. Though the room was nice, comfortable, and clean, this facility is extremely noisy with the subway running right behind it and its paper thin walls. You could clearly hear the conversations of people as they walked by as-well-as the TV's from... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hello my name is John. My fiance and I have a room block set up for October 11, 2015. I am writing you this email to just thank you for your great staff. Even though we have not even had our wedding yet we have had a lot of interaction via emails and phone calls especially with Haley Rice. She... More 

Was this review helpful? Yes 1
Newburgh, Greece
5 of 5 stars Reviewed 3 days ago NEW

The room was priced accordingly for the area. It was clean, comfortable, and well decorated. The clerk at the desk was very friendly and helpful upon check-in. I would stay again at this establish when in town!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 days ago NEW

Very comfortable ,stay here a lot when I am in NY have no complaints the room is always clean the bed is comfortable that's all I need the are very helpful and polite the the breakfast as a fair amount of choices parking is good .

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5 of 5 stars Reviewed 1 week ago NEW

Room was clean and comfortable, breakfast was good, fair amount of choices; hotel was conveniently located near train station (litirally half a block away-great for getting to New York without the trouble of traffic and parking); Linda, the manager was great in making guests feel welcomed and giving advice for a day trip to NY; parking was free which is... More 

Was this review helpful? Yes 1
Middle East
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was nice , breakfast and staff and wonderful , train station was behind us, we used to hear the train outside the room, however we didn't face any issue during sleeping. The area is quiet with lots of restaurants near there. a super market and pharmacy are very close there.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay was great.the location is great. The whole staff is friendly, Linda, Haley and Andrew are the best. I would recommend this hotel to everyone. Rooms are very clean and housekeeping is amazing. The pool Ashley is an amazing lifeguard.

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved it here! Continental breakfast was good. Close proximity to the train and several restaurants. Free WiFi and cable television. Restaurant on-site. The best part was that the staff, especially Linda, was very helpful. Linda was super friendly and inviting, and made our entire stay so memorable! Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rockville Centre, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is Credit Card Crazy with Holds for incidentals . They change rates on rooms They use your Card even, when you are not a guest. Management very nice and breakfast is great, fitness room. Pool was dirty, but they manage to get it clean. Excellent location for LIRR.

Review collected in partnership with Best Western

Was this review helpful? Yes
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Emma: Thank you for your review of the hotel. I looked up your previous stay and saw that you did stay 15 days with us but booked through Booking.com 5 separate times during that stay. So your nightly rate did fluxuate because you were booking separate reservations. Also we do authorize your credit card as does every other hotel... More 

Scotch Plains, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed the night of July 18th. Although listed as a hotel there was no central entrance so all room doors were accessible from the outside. Train behind hotel (LIRR?) but no noise heard in room. Room was clean and comfortable for the one night stay. Free breakfast was good - waffle maker, fresh scrambled eggs, sausage - usual items Major... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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