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Ramada Rockville Centre

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1000 Sunrise Highway, Rockville Centre, NY 11570 (Formerly Diplomat Motor Inn)
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Ramada Rockville Centre
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341 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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4 of 5 stars Reviewed 4 days ago NEW

Had a problem with the room, management took care of right away unlike many corporate run places I have stayed. Room was clean and renovated. Hotel is in a very convenient location within walking distance to places to eat. People at the desk are very friendly and helpful. Make sure to ask for a renovated room.

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When there is nowhere else to stay nearby, this place really is your best option. Definitely, not for the faint of heart, but if you are up for some people watching, try the breakfast bar in the morning! From the average folks as desperate as you were to get a room, to the strung out drug dealers, there is an... More 

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Oceanside, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at alot of hotels on Long Island, and the Ramada of Rockville Centre was one of my best expierences to date. The rooms are clean, and well kept and maintained. The staff is very friendly and are very helpful and curtious, especially Bobby at the front desk. He was quick to accomodate me with anything i needed... More 

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ramadarvc, Manager at Ramada Rockville Centre, responded to this review

Thank you for taking the time to post a review for us! I will let Bobby know how much you appreciated his help. We hope to see you again soon! The Ramada Family More 

New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Checking in was quite the effort. There were 3 workers behind the desk, and it seemed to take close to a half hour to check in. The room appeared clean, but the mattress and pillows were quite uncomfortable. There were 2 beds. We got into one at night, and i saw that the sheet appeared stained. The temperature was quite... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
ramadarvc, Manager at Ramada Rockville Centre, responded to this review

Hi, how are you doing? Thank you for posting a review for us. I'm glad you enjoyed breakfast and that your room was clean. Trust me when I say that if there were three people behind the desk, we must have been extremely busy and we need to give each guest a proper check-in which, can take time when there... More 

Travelers are raving about these Rockville Centre hotels

Poughkeepsie, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The first room that we were assigned I refused to stay in (smelled like smoke and the rug was so dirty and torn I didn't want to take my shoes off). The second room was better but not by much. Unfortunately you don't have many choices in that location. There were holes in the shower curtain and lamp shade. Soiled... More 

Was this review helpful? Yes 2
ramadarvc, Manager at Ramada Rockville Centre, responded to this review

Hi Michele, Thank you for posting your review for us. We are currently in the process of replacing the carpet in the hotel. Could you please give us a call at 516-678-1100 so we can check the room you were in for future guests? Thank you, The Ramada Family More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is.nice.in.great.condition.guy at front.bobby.is.amazing very nice great attitude and.friendly sweet personality, i stay at this.hotel.anytime.im.in.the area,theres free breakfast in.am and rooms.are.kept extremely.clean ps i.like.the.rms.with.wood.floors, i.would.definitely give this.hotel.a 5star and.highly.recommend

Was this review helpful? Yes 1
ramadarvc, Manager at Ramada Rockville Centre, responded to this review

Thank you for taking the time to post a review for us! I'll tell Bobby how much you appreciate his help. =) Hope to see you again soon! More 

Philadelphia, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The bathroom looked like someone was in it prior to my arrival. There was a dirty towel and no shampoo in the room. There wasn't any soap to wash myself as well. I was on a business trip and i was leaving early in the next morning so I didn't bother to complain as my work was occupying my time... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 2
ramadarvc, Manager at Ramada Rockville Centre, responded to this review

Hello. Thank you for your review. I read that the guest didn't feel like bothering the front desk when they needed something, often. I'd like to beg all future guests, if there is something missing from your room or you need something changed, please dial 0. We can bring you shampoo, towels, a toothbrush etc. and you don't have to... More 

Johnstown, Pennsylvania
1 review
2 of 5 stars Reviewed 3 weeks ago

We booked a non-smoking room with two double beds to accommodate 4 adults for about $220. Got to the hotel to find out that they had the reservation, but no room. Apparently the room we booked was sold to someone else. They offered us two separate rooms for an extra $100. It's 8:00 at night in Rockville Centre, so what... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
ramadarvc, Manager at Ramada Rockville Centre, responded to this review

Hello and thank you for posting a review for us. I apologize for the inconvenience and I can assure you, we would not have done that unless we had to. That particular weekend, an airline canceled a flight and we were surprised by an entire bus load of people coming to our hotel at 2pm who all needed rooms. I'm... More 

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