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Hampton Inn & Suites Rockville Centre

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125 Merrick Road, Rockville Centre, NY 11570
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Hampton Inn & Suites Rockville Centre
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colombo, Sri Lanka
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was able to stay at Hampton Inn & Suites - Rockville Centre for my 2nd and 3rd time within a week. I did not notice any change in their service levels this time also. They were able to maintain their great service levels through-out. Anyway, I did not see "Sandy" in their front office this time. The same lady... More 

Was this review helpful? Yes
Virginia Beach, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I thoroughly enjoyed my stay in this hotel. The staff was very helpful and courteous. The room was spacious and clean. The free breakfast was a nice side benefit. This location is convenient to everything on the east end of Long Island.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eden Prairie, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We spent a week at this hotel. It is about 45 minutes by train from Manhattan. It was less expensive for our family of five. I estimate we would have spent about 4 times as much in the craziness of the heart of the city. The hotel was nicely decorated and clean. Our room was spacious. The staff was friendly... More 

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Dear Sue C, Thank you! I would like to take this opportunity to thank you for allowing us to serve you. We are thrilled to hear that you and your family enjoyed your stay. Thank you so much for your kind feedback on the appearance of our hotel. I would also like to thank you for filling out our survey.... More 

Delray Beach, FL, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Comments about the staff. All of the front desk staff were exceptional. Ray was especially outstanding. We always got greeted by name. Whatever we needed was provided. The lady who regularly prepares the breakfast buffets was also terrific, I wish I knew her name. She is sweet and kind and attentive to the guests and when she is on duty,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Dear Mr. Eskenazi: Thank you! I would like to take this opportunity to thank you for allowing us to serve you. We are delighted to have you return to our property and honored to hear you call it home. I would also like to thank you for filling out our survey. We realize how important your feedback is to our... More 

St. Petersburg, Florida
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here when we came to Long Island for a wedding. The hotel is very clean and the rooms were very nice. They do offer breakfast but we went out with family. My only complaint is the down pillows. I had difficulty trying to get a non-allergenic pillow from the staff. Overall the hotel and the staff were very... More 

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Dear Lori W, Thank you! I would like to take this opportunity to thank you for allowing us to serve you. We appreciate your kind words. On behalf of the staff and myself I would like to apologize that our service was not up to par when your requested the pillow. We strive to maintain the upmost hospitality and in... More 

Miramar, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel offered excellent service, they were very accommodating and pleasant. Room was clean and comfortable, good location close to train station and walking distance to several eating joints.

Review collected in partnership with Hampton

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Dear Ken A, Thank you! I would like to take this opportunity to thank you for allowing us to serve you. We appreciate the kind words in regards to our staff. It makes a world of a difference when you hear that you made someones stay a good one. I would also like to thank you for filling out our... More 

1 of 5 stars Reviewed 1 week ago

Let me start by saying I never write reviews but the staff at this hotel Is so bad I had to Complain. This hotel came highly recommended but as I was booking a block of rooms for an upcoming event they made a mistake totally their employees fault and they plan on doing nothing about it! The customer service is... More 

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Dear Robyn B, Your survey caused great concern to us. We have never before received such a complaint and pledge we will do everything within our power to insure such an incident will never happen again. We are Saddened to hear your comments and see that you were not satisfied with the services provided by our staff. We are usually... More 

Rockville Centre, United States
1 review
4 of 5 stars Reviewed 1 week ago

Recommended for location and price for a wedding we were attending. Easy access to the Long Island RR to go to the city. Breakfast selections and quality were very good and the hostess / attendant was very attentive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you! I would like to take this opportunity to thank you for allowing us to serve you. I would also like to thank you for filling out our survey. We realize how important your feedback is to our continued improvement. Your comments help our entire staff to learn what our customers appreciate and deserve. We are happy to hear... More 

Cary, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hampton Inns have always been our choice. This hotel was clean and the folks were very accommodating. Room had a slight stale smell and the air conditioner was very noisy however we would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you! I would like to take this opportunity to thank you for allowing us to serve you. We are happy to hear that Hampton Inn's have always been your choice! I would also like to thank you for filling out our survey. We realize how important your feedback is to our continued improvement. Your comments help our entire staff... More 

Lynbrook
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here the night before my wedding and the night of my wedding. Best decision I could have made. All the employees were wonderful and all of our wedding guests had nothing but great things to say about the accommodations! The beds were comfy, the shower was clean and had great water pressure (huge factor). Thank you again for... More 

Was this review helpful? Yes
Christie L, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Dear Joros, Thank you! I would like to take this opportunity to thank you for allowing us to serve you. I would also like to thank you for filling out our survey. We realize how important your feedback is to our continued improvement. Your comments help our entire staff to learn what our customers appreciate and deserve. We are extremely... More 

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