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Fairfield Inn & Suites West/Greece

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400 Paddy Creek Circle, Rochester, NY 14615 (Formerly Courtyard by Marriott Rochester West / Greece)
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Fairfield Inn & Suites West/Greece
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Fairfield Inn & Suites West/Greece
Fairfield Inn & Suites West/Greece
Fairfield Inn & Suites West/Greece
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (19)
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Kansas City, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My son and I stayed here for 2 nights on our way to Boston. The hotel was very nicely kept and the staff was very helpful and nice. Close to restaurants and about 5 minutes away from Lake Ontario. I would definitely recommend this place to anyone.

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Pittsburgh, Pennsylvania, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am pleased to offer this review! The Fairfield Inn and Suites was a fantastic place to lay our heads. We were greated with a smile at check in (even got in our room early) My wife had failed to pack toothpaste and we wer given complimentary toothpaste with a smile. Early Monday morning while leaving my son was infatuated... More 

Was this review helpful? Yes
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you so much for your thoughtful and kind review of our hotel! It is our pleasure to be able to provide our guest with great service and comfortable, clean accommodations. More 

Bolingbrook, IL
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to try this hotel...one of three Marriott properties within a small area. We were very pleased. The place was recently renovated, so we learn. Very clean and the staff very friendly. Pool was just the right size and it had a lovely patio just outside which brought the outdoors in. Breakast was extremely good with something new everyday.... More 

Was this review helpful? Yes
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Your feedback is greatly appreciated! Its our goal to always provide excellent service and an enjoyable stay. More 

Toronto
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed May 21, 2015

The hotel is very conveniently located close to the highway, as long as many shopping plazas and eateries. The included breakfast is decent with good variety, but nothing to rave about. The hotel is new-looking and clean, both in the common areas and in the room. It also has a small gym and pool. Overall a very pleasant stay.

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Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Can't thank you enough for taking the time to rate our hotel. It means a lot to us that your stay was pleasant and that you have taken the time to share your experience with other! More 

newmarket,Ontario
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed May 20, 2015

Very spacious clean rooms,excellent location with outstanding friendly staff that will go out of their way to help,we where on ladies weekend booked this hotel and enjoyed the staff,amenities and location. Walking distance from restaurants centrally located close to the highway and shopping centres. Highly recommended. We love the area we drove to henrietta for shopping,then to irondequois for nature... More 

Was this review helpful? Yes 1
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you very much for taking a few moments from your busy schedule to write this review. I appreciate all the kind this said about our hotel and staff! It's always our goal to create a relaxing, comfortable stay for our guests. More 

saratoga NY
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

Since they upgraded from Courtyard Marriott, this is now the outstanding hotel in the area. I grew up there(I'm 71) and have been returning for years so location is my prime consideration. The staff are extremely efficient, many of them appropriately mature & genuinely solicitous. Everything is immaculate and the decor is reminiscent of fine European city hotels. The complimentary... More 

Was this review helpful? Yes 1
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

We sincerely appreciate your kind review. Guest satisfaction is our #1 focus. Thank you for taking the time to share your experience on trip advisor! More 

Ithaca, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 20, 2015

We just stayed here this past weekend on our trip to Rochester. Pros: - Check in was a breeze and counter staff was very friendly. - I had a King Suite and it was HUGE. We had more than enough space for our family of five. There was also a microwave and mini fridge in the room. - Two TVs... More 

Was this review helpful? Yes 1
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you so much for taking the time to write such a detailed response. I will be sure to share this with our team. It is very important to us to create a great guest experience. More 

Siesta Key, Florida
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 19, 2015

Normally I wouldn't expect much from a mid tier Hotel chain such as Fairfield Inn, however this hotel exceeded my expectations. We are here for a wedding. The staff was extremely pleasant and helpful. Free breakfast that goes til 10:00'was great so we can all sit and chat for hours! Everyone was great, room clean, quiet, restaurants right in parking... More 

Was this review helpful? Yes 1
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Good Afternoon, Thank you so much for the great feedback. It is our goal to not only provide great service but to exceed our guests expectations. I am glad that we were able to accomplish that during your say here with us. I will be sure to share your kind words with our team as well. Best Regards, Christin More 

Pittsburgh, Pennsylvania
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed at the Fairfield Inn and Suites for a youth hockey tournament in February. Was very impressed by the hotel and the staff. First off, the weather was hovering around zero and it snowed the whole time we were there, accumulating 8 to 10 inches in one day alone. Hotel staff kept the grounds plowed and free from snow as... More 

Was this review helpful? Yes 1
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you very much for your feedback. It is our goal to not only meet but exceed our guests expectation by providing great service and lodging. It was truly our pleasure to be able to host your accommodate your group! More 

1 review
5 of 5 stars Reviewed March 20, 2015

When I checked in last night I walked in I immediately though the lobby was awesome! We checked in around 7:30. The girl who checked us in, I think her name was Brittany?, was awesome so friendly and helpful!! Our room was nice and clean thanks to Maria! I loved the note in the room saying who cleaned our room!... More 

Was this review helpful? Yes
ROC_Jason_D, Manager at Fairfield Inn & Suites West/Greece, responded to this review

Dear valued guest, Thank you for taking the time to share your comments with fellow travelers. We will share your feed back with the team, and highlight Maria and Brittany. Please contact us directly for future reservations. Jason D'Agostino- Operations Manager More 

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