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Fairfield Inn & Suites West/Greece

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400 Paddy Creek Circle, Rochester, NY 14615 (Formerly Courtyard by Marriott Rochester West / Greece)
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1 room 1 adult
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Fairfield Inn & Suites West\/Greece
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71 Reviews from our TripAdvisor Community

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Seattle, Washington
Level Contributor
2 reviews
5 of 5 stars Reviewed January 7, 2016

I spent 185 nights in Marriott hotels in 2015, almost all in Courtyards. This is my first Fairfield stay and it has been an excellent experience - I plan to have this be my "home away from home" during my 8-10 months in Rochester. Why? First off, is the professionalism and niceness of the front desk staff, secondly it is... More 

Helpful?
Thank NGMART
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

I can't thank you enough for taking the time to share your experience. It is a very rewarding feeling to know that we made such a good impression on such a seasoned traveler like yourself. Our team truly has a passion for hospitality and will be elated to hear about your feedback and the service they provided. Thank you so... More 

Averill Park, New York
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 6, 2016

Stayed 1 night before a meeting in the area. Good staff friendly and helpful, clean and nice room. I like the breakfast as an option to get going in the morning. Lots of resturants in the area with some good options. Good choice for a quick stay in the area.

Helpful?
Thank Chipper112
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you for sharing your feedback with us. I am glad to hear that your short stay was enjoyable! Hopefully we will be able to provide you with great service again in the near future. More 

Rockford, Michigan
Level Contributor
190 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed December 22, 2015

The front entrance should be updated because it give a poor first impression. After that everything else was very nice. Lobby was pleasant as was the breakfast area. Nicely updated rooms that were very roomy, very clean and well appointed. Front desk staff and breakfast service staff was very nice, friendly and helpful. I really enjoyed my stay here and... More 

Helpful?
Thank BigDaddy3859
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you for your feedback.We went through a total interior and exterior renovation about a year and half ago. We not only had the building painted and had a brick facade installed but also incorporated some outdoor seating and heat lamps to give our guests a great outdoor experience as well a great indoor room experience. I am happy to... More 

Boonsboro, Maryland
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 28, 2015

I have stayed at this hotel twice and each time we have had a great experience. The staff are friendly. The rooms are clean and spacious. The last two times we have stayed here we have been upgraded as Marriott rewards members and have had a lot of room for our money. The breakfast has lots of options. This hotel... More 

Helpful?
Thank Desolshine
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you so much for taking the time to share your thoughts about our facility! More 

Niagara Falls, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 22, 2015

Recently visited the Rochester Area and stayed at the Fairfield Inn & Suites West/Greece. Check in was very fast and staff at the hotel were very friendly and helpful. The room was very clean and the hotel itself is very well kept and very clean. Breakfast was included in the cost of the room and it was excellent with a... More 

Helpful?
Thank CataractCity
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Great feedback, thanks so much for sharing! Have a very happy Thanksgiving! More 

Toronto
Level Contributor
149 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

Rooms are really nice and well appointed. Great layout and it's very clean. Like the mini fridge and microwave in the room.pool is nice and the hotel is close to a mall for shopping. Breakfast is included and very good Staff are very friendly and would stay here again

Helpful?
Thank travelcato
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you very much for sharing your thoughts! Have a great Holiday! More 

Binghamton, New York
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 12, 2015

I loved my stay! The staff was friendly and helpful. During my stay I realized I forgot both a toothbrush and a shower cap, they were able to provide me with both. Also, the rooms are so cute! I haven't stayed in a Fairfield Inn in a long time, but I definitely don't remember the rooms looking so trendy. From... More 

Helpful?
1 Thank ShayShayTheGr8
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Your detailed response is greatly appreciated. I am so happy that our team was able to share in your great experience while in the Rochester area! More 

Chesterville, Ontario, Canada
Level Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed October 10, 2015

We stayed overnight on our way to Niagara Falls. Access to the hotel is excellent, the front desk staff was friendly and efficient, and there are several restaurants within walking distance. Our room was spacious, clean and well appointed, and the sound proofing is quite good. Beds were confortable. I have two criticisms: we picked this hotel partly because it... More 

Helpful?
Thank Francoise G
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

I greatly appreciate your feedback and will share your feedback with our team to continue to improve our great service. More 

Level Contributor
9 reviews
9 hotel reviews
4 of 5 stars Reviewed September 30, 2015

This hotel is new and beautiful. Very clean. Good location, just allow some time for traffic. Nice sized rooms and friendly staff. I would stay here again! I was here for business and did not have to worry about anything. Very easy to get to different places in Rochester.

Helpful?
Thank laney2223
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you for taking the time to provide us with your feedback. I will be sure to pass the great feedback along to my team! More 

Harrisburg, Pennsylvania
Level Contributor
207 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed August 20, 2015

I'm in Rochester for business at least three times per year, and generally stay in one of the Marriott properties further south as my business is along Jefferson Road. Not sure what was happening in Rochester this week, but hotels were PACKED full, and this was one of the few that I could find THREE rooms for several colleagues and... More 

Helpful?
Thank Chris M
Christin W, General Manager at Fairfield Inn & Suites West/Greece, responded to this review

Thank you so much for such a kind and detailed review. It is always great to hear first hand about our guest experience. It was a pleasure having you here and we hope to see you in the near future! More 

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