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Extended Stay America - Rochester - Greece

2.5 of 5
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600 Center Place Drive, Rochester, NY 14615
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Extended Stay America - Rochester - Greece
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Ranked #25 of 32 Hotels in Rochester
A recent review
4 of 5 stars reviewed 1 week ago
PARTHAPAL1982 Kolkata (Calcutta), India
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kolkata (Calcutta), India
Level Contributor
176 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed for a week and was treated very well; the staff were more than helpful. The room was clean and well kept. The hotel looked fairly new and the room looked very similar to other extended stays. This is not 5 star accommodations but the value is unsurpassed. Overall I had a pleasant stay here. There are food joints[Famous... More 

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Ridgewood, New York
4 of 5 stars Reviewed 1 week ago NEW

While not at all fancy or extravagant, our room was a clean and moderately comfortable living space. My husband and I chose Extended Stay America for its price (very discounted through Priceline) and the full kitchen. Since I have Celiac disease, I cannot eat out and must prepare my own food for each meal. The electric burners (no full oven)... More 

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NORTH BRUNSWICK, NEW JERSEY
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for three days in June for a bowling tournament. I had a pleasant stay. The room was clean and not having a daily maid was a pleasure. It's best to leave in the morning if you want a real breakfast because the food that they have in the lobby is sparse. I will return if I decide to... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a minimum service hotel. We got this hotel for a very inexpensive rate using Hotwire. On the good side, the staff was friendly and it was relatively clean. If you choose this hotel, you should realize there is minimal housekeeping, the breakfast is just muffins and granola bars, and the hotel could use a lot of updating. Although... More 

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Manager_11525, General Manager at Extended Stay America - Rochester - Greece, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that our amenities were not to your satisfaction. To uphold our company's high standards, we will make sure our policies regarding weekly housekeeping services and the complimentary dishware are better explained moving forward. We continually work to improve our hotel,... More 

1 review
1 of 5 stars Reviewed June 11, 2015

Our room was dark, we were placed in a handicapped room but we aren't handicapped. I am in fact pregnant, and having to jump in and out of the tub is unsafe. It looks like they tried to update/renovate the location recently with poor choices in paint color. We had a sheet for a closet door. No hair dryer -... More 

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Syracuse, New York
2 reviews
4 of 5 stars Reviewed May 28, 2015

We stayed for three nights two weeks ago, and were impressed by how clean our room and bathroom were, as well as the overall facility, including the grounds. We picked Extended Stay for the ability to use the kitchen, and were surprised that the kitchen is no longer stocked, which is why this review is only four stars. The staff... More 

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Manager_11525, General Manager at Extended Stay America - Rochester - Greece, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. Our staff takes pride in creating an exceptional home away from home for our guests. Hearing that we have accomplished that goal means that we have delivered to you the value and experience you expect and deserve. Once more, thank you for... More 

Jacksonville, Florida
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 19, 2015

You have to "ask" for; dishes, glasses, coffee maker, hair dryer and even a wash cloth from the front desk, if you plan to use any of these items as they are not already in the room. And they don't have enough for every room so you may find yourself sharing say, the hair dryer, with a neighbor. No ice... More 

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Brewster, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 18, 2015

First time choosing Extended Stay America hotel and couldn't be happier! From reservations, to check in and out, everyone was simply LOVELY! Made you feel special and welcome!! This hotel's location was lovely and quiet, while being very close to highway. This place was SPOTLESS!! Staff were AMAZING, FRIENDLY, ACCOMMODATING and made our stay wonderful. I feel the need to... More 

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Dundalk, Maryland
1 review
1 of 5 stars Reviewed May 17, 2015

I am currently staying at the Extended Stay America in Greece, NY. The room was supposed to be renovated, painting a room is not a renovation. Over the years I have stayed at a lot of Extended Stay's, even this one, it is worse rather than better. No handicap accommodations. My sister had an issue with getting out of the... More 

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Manager_11525, General Manager at Extended Stay America - Rochester - Greece, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use comments, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am very concerned about the room and service issues you mention. While our property has recently been renovated, I apologize that we did... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2015 via mobile

Jim and Joyce at check in were so easy to talk to. Jim was training Joyce. They were very helpful and both very nice. We would deffenitly go back to extended stay Rochester-Greece because of this. Kudos to great employees!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Rochester - Greece, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our staff and they provided you with friendly and helpful service. I am also pleased that you had a great stay with us. Once more, thank you for posting your review. We look forward to having you... More 

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Prices are for 1 room, 2 adults
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