We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Rochester hotels

Country Inn & Suites By Carlson, Rochester-Brighton

2.5 of 5 Hotel   |   797 East Henrietta Road, Rochester, NY 14623
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 20%
Save Saved
You added Country Inn & Suites By Carlson, Rochester-Brighton to your Saves list
Country Inn & Suites By Carlson, Rochester-Brighton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #5 of 29 hotels in Rochester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Balthsar518
  • Overview
  • Reviews (217)
  • Photos (38)
  • Amenities
  • Room tips (34)
  • Location
  • More
Write a Review

217 people have reviewed this hotel

Traveler rating
    111
    66
    31
    7
    2
See reviews for
90
41
13
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights in the Jacuzzi suite and we had a great time.We weren't in the room for more than 5 minutes and the Mrs. already had the water running for a dip in the tub even before she unpacked lol....The 2 guys at the front desk were cool and down to earth which was really nice.They have free... More

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel exceeded expectations for a midrange hotel. Everything clean,quiet. Pool and whirlpool well maintained. Ice water and fruit/cookies in lobby to greet us. Staff pleasant and seemed well trained. Breakfast pretty standard, but done well with eggs, sausages as well as continental stuff.

Was this review helpful? Yes
Brampton, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for two days and liked everything at the hotel. Clean room, beautiful and well kept pool and great cookies. Pinkesh the manager and all the others we encountered were pleasant and gave us the best service. We will return soon.

Was this review helpful? Yes
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Country Inn & suites is the best hotel we have stayed in Rochester. It's all because of customer service and location. Akash, the front desk person was amazing and took care of all our family needs. He directed us to nice restaurants within a mile or two. All staff we came across from our housekeepers to person working breakfast and... More

Was this review helpful? Yes 1
Bayside, Wisconsin
Top Contributor
174 reviews 174 reviews
39 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My son and I were in town two nights in order to visit RIT. The location is decent for that. We couldn't walk to the campus, but it wasn't too far. The hotel was clean, and the front staff was friendly. Our room was comfortable - nothing to write home about, but it was what I expected. The cookies, tea,... More

Was this review helpful? Yes
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Your time is very valuable and we thank you for taking the time to write about your experience. I am thrilled to hear about how our room were clean and that you liked all the amenities we have in rooms and in our lobby. Our location serves as a great value as RIT and University of Rochester are both close... More

Croton on Hudson, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent four nights here while attending a convention last week. I decided to stay here in lieu of the host hotel downtown because the area can be a little sketchy. For the price, this was a pretty nice hotel. Its not the ritz, its not a vacation destination, its a nice basic hotel. Its a decent bed, and clean... More

Was this review helpful? Yes
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Hello Hello.. Thank you so much to write a review about us. I appreciate your valuable time in doing so. I am glad that our hotel met your needs and that you were not disappointed. Our complimentary Dinner is now enhanced for our guests. I am also thrilled that our hotel was the best bang for the buck. We are... More

Amherst, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I work for AAA and they knew that when I made my reservation so you would have thought they would have put me in a good room. I will start with the good. The employees were very nice and my bathroom, towels, and sheets were very clean. They did have a good selection for breakfast and fresh fruit and coffee... More

Was this review helpful? Yes 1
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Thank you for the review and we appreciate your feedback and thoughts about our hotel. We genuinely apologize for all the concerns you had to face and that you were not satisfied with the accommodation of your room while staying here. We will discuss these concerns with staff and also management to ensure that all our guest rooms are to... More

East Meadow, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This was our fourth hotel in a week as we traveled around upstate NY and Canada. It was by far the smallest and worst kept room. There was water damage on the ceiling, rug damage and the desk chair was all torn. There was a faint smell that was probably due to the water. A lot of reviews here say... More

Was this review helpful? Yes 1
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

My sincere apologies about all the concerns that you had during your stay and we are sorry that you had to go through this during your travel around the Upstate NY and Canada. We appreciate your valuable feedback and apologize for the concerns you shared about your experience at this hotel. I will address condition issues with our team and... More

Montville, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice clean modern hotel room with a great free breakfast. Use minutes from downtown Rochester or RIT. The front desk staff was very friendly. They have DVDs available for in room entertainment. Beds were comfortable and the shower was nice.

Was this review helpful? Yes 1
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

I am so thrilled to know that our hotel’s location served as a benefit to you. Our amenities are all geared towards making our guests’ stay comfortable and enjoyable. Amenities like our In-room DVD’s, cookies and Coffee, Board games, and also our Sweet Dreams Program that includes ear plugs, eye masks, a noise machine and also 3 kinds of pillows... More

Bradford West Gwillimbury, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed July 5th / 6th. Checked in to find out I had 1 king size bed for 2 adults / 1 special needs child. Staff (including Kal Patel) were accomodating enough to move us to a 2 double bed room at no extra charge. Complimentary cookies and coffee in the lobby, free internet and printouts. Free breakfast ina breakfast room... More

Was this review helpful? Yes 3
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Dear Patrick, I appreciate your time to write a review on us and also commending our staff members and our hotel. Thank you so much for mentioning Kal’s name. He truly takes care of all our guest and we are delighted to have Kal in our fantastic team that is geared to take care of all our guests needs and... More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites By Carlson, Rochester-Brighton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites By Carlson, Rochester-Brighton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Rochester-Brighton

Address: 797 East Henrietta Road, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Brighton 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Carlson, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Priceline, Venere and Agoda so you can book your Country Inn & Suites By Carlson, Rochester-Brighton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Rochester Brighton
Country Inn & Suites Rochester Brighton Hotel Rochester
Wellesley Rochester

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (12)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Family Hotel in Rochester #5 Business Hotel in Rochester
Hotel Class
Official Description (provided by the hotel)
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our Country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 Non-Smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, whirlpool, and fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 
Number of rooms
89

See which rooms travelers prefer