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Country Inn & Suites By Carlson, Rochester-Brighton

2.5 of 5 797 East Henrietta Road, Rochester, NY 14623
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Certificate of Excellence 2014
Country Inn & Suites By Carlson, Rochester-Brighton
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Country Inn & Suites By Carlson, Rochester-Brighton
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302 reviews from our community

Traveler rating
    143
    91
    46
    15
    7
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126
58
19
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Toronto
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: - Staff member Tricia was friendly & helpful - Complimentary breakfast was good, dining room was spacious with enough tables - Our room rate included dinner at Marketplace Grill (at the Holiday Inn) which was decent - Kids enjoyed all day cookies from lobby Cons: - Pool was closed and we had to drive to a neighboring hotel to... More 

Was this review helpful? Yes 1
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Hi there, this is Pinkesh Patel, General Manager at the Country Inn & Suites Rochester-Brighton. I appreciate your business and your kindness in reviewing us. We will do our best to resolve all the issues that you encountered during your stay at the hotel, especially the pool and spa. A lot of our guests are disappointed and we are doing... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a good hotel. Breakfast was good. Coffee good. Little snacks late afternoon. Beds are comfortable & while towels & furniture may show a little wear, it was quiet & reasonably priced. Call hotel in advance for airport shuttle. A good deal - especially compared to other hotels in area

Was this review helpful? Yes 1
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Fabulous!! I appreciate your time and kind words about our hotel. I am glad and thrilled to know that our hotel met all your expectations. We strive to be the best we can to make our guests’ trip as comfortable and lovely as possible and I am very happy that we were able to do so for you. I see... More 

Worcester, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed here numerous times. Centrally located in Rochester, NY. Unusually quiet due to being across the street from Monroe Community College parking lot. Always spotless with a friendly and competent staff that ensures your stay is as comfortable as possible.

Was this review helpful? Yes 2
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Dear Joseph, Thank you!! Thank you!! Thank you!! We are excited to hear that you had an excellent time at our hotel and we appreciate and thank you a lot for being our loyal guest. Our location is a great benefit to all our guests located near all hospitals, colleges, restaurants, shopping and local attractions. We strive to be the... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

The Rooms were clean and very organized. The Staff were very polite. for the price and the services that you get , I think that it is worth it. it is like staying in a five star hotel for the price of a four star

Was this review helpful? Yes 1
CISVisions, General Manager at Country Inn & Suites By Carlson, Rochester-Brighton, responded to this review

Hello there, We appreciate your time to write about us. Your feedback is very important to help us improve each and every time to please all our guests. I am thrilled to hear that you enjoyed room, breakfast and our service at the front desk. We are doing our best to make sure our hotel is well kept. Thank you... More 

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Additional Information about Country Inn & Suites By Carlson, Rochester-Brighton

Address: 797 East Henrietta Road, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Brighton 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Country Inn And Suites Rochester Brighton
Country Inn & Suites Rochester Brighton Hotel Rochester
Wellesley Rochester
Hotel Style:
#4 Business Hotel in Rochester
#6 Family Hotel in Rochester

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