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All 29 Rochester hotels

Courtyard Rochester Brighton

3.0 of 5 Hotel   |   33 Corporate Woods, Rochester, NY 14623
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76%
Ranked #14 of 29 hotels in Rochester
A recent review
4 of 5 stars reviewed 1 week ago
Ryan L
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  • Reviews (77)
  • Photos (21)
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77 people have reviewed this hotel

Traveler rating
    25
    33
    14
    2
    3
See reviews for
26
10
2
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the Courtyard one night last weekend for business and had a great experience. Hotel staff was friendly and eager to assist. I held a training in one of the meeting rooms and the staff took great care in making sure we had everything we needed. The room itself was clean and comfortable. Would definitely recommend if looking for... More

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Powder Springs, Georgia
Top Contributor
54 reviews 54 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night on business. Great staff, room clean, bed comfortable. One of the reasons I stay at courtyard over other marriott brands is the convenience of the Bistro on property. However I ordered breakfast and it was really bad. The Bacon smelled and tasted like burnt plastic or oil or something. Ruined everything on the plate. Couldn't get the... More

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Don S, General Manager at Courtyard Rochester Brighton, responded to this review

Thank you for your constructive feedback, specifically regarding your breakfast. I will share your comments with the staff so that we can strive to do better and learn from our mistake. More

New Jersey
Top Contributor
64 reviews 64 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed June 15, 2014

At 5:15am, we were awakened to a loud alarm. At first we thought it was our radio or wakeup or iPhone alarm and shut everything off but it turned out to be the fire alarm. We thought that an announcement would be made to evacuate the building but nothing was announced and I did not see anyone leaving their rooms.... More

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Don S, General Manager at Courtyard Rochester Brighton, responded to this review

Dear Zepned, It was very unfortunate that the hotel's life safety system falsely detected an alarm signal that caused the hotel evacuation at 5:45 AM. Guest safety is our number one concern. We needed the fire department to give us the "all clear" before we were able to allow access back into the building - after they inspected the entire... More

Laurens, NY
Top Contributor
62 reviews 62 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed in this Mariott chain hotel using a wedding rate. The only staff we interacted with was at the check in and the person was extremely helpful and pleasant. The room was typical, clean and did have a small refrigerator. The hotel is tucked in a commercial area and a little difficult to get to on the first try. If... More

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Albany, New York
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is an excellent hotel. Clelan, nice everywhere. The service is excellent too. I would definitely go to this hotel again. The restaurants nearby are also good. One of the best hotels I have ever stayed.

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Bolton, Massachusetts
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

Because my daughter and grandchildren live near this Courtyard, we visit it often. We find it clean, with a very comfortable bed, and lovely indoor pool. My family really enjoys visiting to swim, and the lobby area is nicely furnished with a bar, TV and a variety of seating options. We particularly enjoy the Bistro for breakfast. They are open... More

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Rochester, New York, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 16, 2014

I was pleasantly surprised by this hotel - the room was beautifuly decorated and good size and had a lovely little deck area overlooking the courtyard which on a sunny day was nice to relax and enjoy a good book and a cup of coffee. The Bistro in the lobby was great for getting a late night cup of coffee... More

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Rye, New Hampshire
Top Contributor
64 reviews 64 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 13, 2014

This is a nice hotel and good location; however, this is one of the few hotels we have stayed at that does not offer free coffee in the lobby. My other big complaint was the horrible hair dryer in the room. If you had a very, very short haircut if would have been sufficient. The dryer only had two settings:... More

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Don S, General Manager at Courtyard Rochester Brighton, responded to this review

Dear Diane, thank you for the wonderful comments that you had for the hotel. I am sorry, but complimentary coffee is not one of the amenities that Courtyard by Marriott offers. Courtyards offer Starbucks exclusively as a premium coffee that is available to their guests. I do apologize for the insufficient hair dryer situation. I know that must have been... More

San Francisco, California
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 13, 2014

This Courtyard is like many others - clean, fairly good service, fairly good breakfast options. For a business traveler it is very convenient. There are a few restaurants in walking distance, as well as a small shopping center. My main complaint was the loud A/C unit in the room. It was loud when on, but that is mostly white noise.... More

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Don S, General Manager at Courtyard Rochester Brighton, responded to this review

Thank you for your review. I apologize that you had an uncomfortable stay with us. Had we known that your A/C unit was malfunctioning, we could have made arrangements for you that would have made your stay more enjoyable. We hope to see you again in the future. More

Commack, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

I stayed here over night and it was very pleasant. Was welcomed by hotel staff Tom and Don. Room was very comfortable and clean. Had breakfast at the Bistro which was very convenient, reasonable and quality food. Checked out with Madeline, who was also very helpful. It is very close to many restaurants. I would recommend staying here.

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Additional Information about Courtyard Rochester Brighton

Address: 33 Corporate Woods, Rochester, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Rochester Brighton 3*
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Also Known As:
Courtyard Rochester Brighton Hotel Rochester
Rochester Marriott
Rochester Courtyard

21 photos of this hotel

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Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Rochester
Hotel Class
Number of rooms
149

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