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Fairfield Inn Rochester Airport

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1200 Brooks Ave., Rochester, NY 14624
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1 room 1 adult
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Fairfield Inn Rochester Airport
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123 Reviews from our TripAdvisor Community

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Holley, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

First reservation try failed. They were completely booked. Second desperate try a few days later scored due to a cancellation. Our first stay. Will not be our last. I have never stayed at an airport location in complete quiet until last night. The Shuttle wait was 5 minutes. Everything anyone except maybe the Grinch could want.

Helpful?
Thank Frederick H
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Barb E! Thank you for taking the time to reveiw the Fairfield Inn Airport. We truly appreciate your kind words and are delighted you enjoyed your time with us! We look forward to seeing you in March! More 

Erie, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel, which is adjacent to the airport, was clean and quiet. In addition, the staff was friendly and helpful. The breakfast choices were hot and tasty. I would recommend this hotel to anyone interested in a no fuss place to stay. I plan to return on my next trip to Rochester in March.

Helpful?
Thank Barb E
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Barb E! Thank you for taking the time to reveiw the Fairfield Inn Airport. We truly appreicate your kind words. We look forward to seeing you in March! More 

Wolcott
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 30, 2015

Soundproof Windows, Pool, Full 4:00 am Breakfast/ Airport Shuttle?/ Pool/ Lots of TV Channels/ Coffee, Tea,, Hot Chocolate 24/7/ Warm Cookies in the Afternoon/ Free Directions to Restaurants, Malls, Grocery Stores/ A FRIENDLY PROFESSIONAL STAFF/ Great Beds, Pillows and Linens/ USA Today/ Discounted Parking while your away/ They mean it when they say " If YOU need Something or have... More 

Helpful?
Thank shorethinglo
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello shorethinglo! Thank you for reveiwing our hotel! We appreciate your kind words and are delighted your time with us meet your expectations. We look forward to seeing you in the futhure! More 

Washington, DC
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 29, 2015

I can't tell you how awesome the Fairfield ROC Airport is. Booked originally because we had an extraordinarily early flight on a Sunday morning, this turned out to be a great evening. The staff were welcoming and because we were one of four 'guests of the day' we received an additional 1K Marriott points, heck of a bonus. The room... More 

Helpful?
Thank BryanDC
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

I had a totally crummy day. Missed my flight because United never informed me of a flight change. Had to stay here since I was put on a 6 am flight the next morning I walked in and the front desk person Denise was so kind and helpful. Even though she had no idea what day I had she was... More 

Helpful?
Thank Toocoldinnewyork
FFAGM, Front Office Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Toocoldinnewyork! Thank you for reviewing our hotel and thank you for the kind words about Deniese! I am glad we were able to turn your day around. We hope to see you again soon! Happy Holidays, Alyssa D. Front Desk Manager More 

Naples, Florida
Level Contributor
220 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed December 10, 2015

This Fairfield Inn is located on the grounds of the Rochester NY airport; it's less than 100 yards from the main entrance. It is what it is; convenient for early flights, clean and comfortable, with pleasant staff members and everything you need for a stop-over hotel. The breakfast is a step below Hampton Inn & other properties, but that's a... More 

Helpful?
Thank westlakeroad
FFAGM, Front Office Manager at Fairfield Inn Rochester Airport, responded to this review

Hello westlakeroad. Thank you for reviewing our hotel! We are glad that you were able to take advantage of our location on airport property. We hope to see you again soon! Warm Regards, Alyssa D. Front Desk Manager More 

Arvada, Colorado
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

The location is amazing as it is on the airport property and steps from the terminal, which as a business traveler is very exciting. The staff is incredibly friendly and the rooms are clean and spacious. A great place to stay if you have an early/late flight.

Helpful?
Thank Twwhit72
FFAGM, Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Twwhit72! Thank you for reviewing our hotel. We are delighted you were able to use our property for your early/late flight. Come see us again soon! Warm Regards, Alyssa D. Front Desk Manager More 

Boston, MA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 14, 2015

I'm often in Rochester for work, but it was only recently that I came across this hotel. It's literally steps from the airport, which is nice. I've stayed there twice now and the GM was there at the front desk to greet me each time - going out of her way to assure a pleasant stay (helped me with an... More 

Helpful?
Thank Beantown1234
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Beantown1234! Thank you for the kind words. We appreciate your busines and time. We look forward to seeing you the next time your travels bring you to Rochester! Have a great day! Lynn R. More 

Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 17, 2015 via mobile

This hotel is literally next door to the airport and within very easy walking distance. Given that fact, I was surprised at how quiet it is; I did not hear a single plane during my stay. The room was small but not uncomfortable and always clean. The staff was friendly and breakfast was fine, although I would have hoped for... More 

Helpful?
Thank Richard B
Ottawa, Ontario, Canada
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed August 31, 2015

We stayed at this hotel 7 years ago and thoroughly enjoyed or experience. I am dismayed at telling you that this property has gone completely down hill and is not worth the money. The reasons are as follows 1) arrived and were checked in by a pleasant desk clerk. Gave us our room keys and was polite, professional and quick.... More 

Helpful?
Thank Peter F
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Peter F, Thank you for reviewing our hotel. We appreciate your kind comments regarding our team and their efforts to fix the air conditioning unit in your original room. I do apologize we were not able to fix the issue immediately. Please know, we taking all necessary measures to correct the issues you noted in the second room to... More 

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