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Radisson Hotel Rochester Riverside

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120 East Main Street, Rochester, NY 14604
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Best prices for: 1 room 1 guest
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Radisson Hotel Rochester Riverside
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Radisson Hotel Rochester Riverside
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788 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Meadville, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

For the past two years I have stayed in this hotel traveling with my school. It is a great hotel. I would definitely recommend it. The beds are comfortable, rooms are spacious and clean, and the rooms have a great view of the river and of the city. The staff is very polite. Very nice hotel!

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Brookline, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Decent hotel to stay in with plenty of food options close by. No fridge or microwave in room though. Parking Garage is very tight especially with a SUV. Windows are dirty on the outside which would've made the river view a better view.

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We appreciate the feedback. I am glad that you enjoyed your experience and look forward to your next visit to Rochester. More 

Holden, MA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Rochester Riverside is a great hotel for travelers and group travel. I was on the 11th floor with a river view, quiet room and sleep-number bed-quite comfortable. I especailly enjoyed using the excutive lounge on the 12th floor (access with room key) where 24 hours a day, you can enjoy Keurig coffee, bottles of cold water and sodas- free.... More 

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Mr. Bissell, Thank you for your recent Trip Advisor comments! Our goal is to provide the best possible customer service in Rochester, New York! We are so glad that you enjoyed your experience at our property and I will be sure to pass along you kind words to James, Claudia, Brandon and Crystal! We appreciate your recommendation and look... More 

1 of 5 stars Reviewed 4 days ago NEW

Stayed one night and very grateful for it. Room was outdated; large window valence had a very large water stain on it.,,, why wasn't this ever cleaned or replaced? Windows were filthy. Despite the dinginess of the room, I was looking forward to getting a good night's rest sleeping on a "sleep number" bed. Got in bed after showering only... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel Rochester Riverside, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. More 

A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

Room was nice. Jennifer at the front desk was extremely helpful. It was a very busy weekend at the hotel with sports and weddings but again, Jennifer was always there to help with a smiling face! Food was fair at the bar but the staff was very nice. It was nice to look over the river from the hotel.

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your Trip Advisor comments! We appreciate your feedback and are glad that our team was able to provide you with top notch customer service. I will pass along you kind words to Jennifer as well as the rest of the Radisson Hotel Rochester Riverside team. Thank you also for your recommendation and we look forward to your... More 

Belfast, Maine
1 review
5 of 5 stars Reviewed 1 week ago

We were in Rochester visiting friends. At the Radisson, the parking was convenient, the lobby was impressive, and the room was comfortable. Our room overlooked the Genesee River. The pool looked nice but couldn't use it due to the weather. When I left, I forgot my dress. The next day I got a call from Pedro Rosas in security. He... More 

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Bernadine, Thank you for your recent Trip Advisor comments! We appreciate the feedback. I am glad that you enjoyed your experience and that Pedro was able to assist in finding and returning your dress. I am so proud of our entire team and will share your kind words with Pedro. Thank you for your recommendation and safe travels. More 

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