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Radisson Hotel Rochester Riverside


Hotel class 3.0 of 5
120 East Main Street, Rochester, NY 14604
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Reviews you can trust

53% Recommend
3.5 of 5 stars 50 reviews
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By trip type
All (50)
[ Date ] [ Rating ]
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4 of 5 stars
TravelingHokies   17 contributions
New Bern, North Carolina
Nov 9, 2009 | Trip type: Business

Stayed at this hotel for a recent conference at the Riverside Conference Center. Liked that the hotel offered a skywalk over to the conference center, which made it feel like the conference center was part of the hotel. The room was comfortable and clean, but on the small side. Had a room with 2 queen beds. Also felt the bathroom... more

Nice Place
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4 of 5 stars
brymat   2 contributions
Toronto
Nov 8, 2009 | Trip type: Couples

Front desk staff were extremely friendly and helpful at check in, suggesting great places to dine for lunch. Hotel is nice, clean, affordable. Pet friendly was a bonus for us, with several park areas just outside the door. King size room was spacious, with fridge and microwave. Overall, very happy with our stay here -- will book it again next... more

Management response from
Richard Bair, General Manager

Thank you for your comments. I am delighted you enjoyed your stay and look forward to your return.

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5 of 5 stars
Member85   10 contributions
Orlando, Florida
Oct 23, 2009 | Trip type: Business, Solo travel

I needed to stay downtown near a client's office. I found this hotel convenient and comfortable. Overall a great value! more

Management response from
Richard Bair, General Manager

Thanks for the great ratings and your comments on the great location and value. The staff works very hard to provide exceptional levels of quality and service and we appreciate your positive evaluation.

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5 of 5 stars
businesstraveler888   1 contribution
Nashville, TN
Oct 17, 2009 | Trip type: Business, Solo travel

Very clean hotel with excellent beds and outstanding customer service. The management and service personnel aim to please and went out of their way to make sure they fullfilled my every request. more

Management response from
Richard Bair, General Manager

Thank you for the great comments. We appreciate your input and will continue to strive to provide exceptional levels of service.

Great value
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4 of 5 stars
MCB0607   8 contributions
MCB0607
Oct 15, 2009 | Trip type: Couples

We booked on hotels.com for $88/night and we were happy with what we received. The rooms were a decent size and the hotel had free wireless. The suites on the 15th floor were nice but not outstanding. We were also happy with the free, covered parking. more

Management response from
Richard Bair, General Manager

We are delighted your enjoyed your stay and the hotel. We hope you have the opportunity to return in the near future.

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4 of 5 stars
BigHarleyDog   22 contributions
Los Angeles, CA
Oct 11, 2009 | Trip type: Business

Check in was quick and easy, lobby is nice, Legends Sports Bar just off lobby. Rooms are good size, large working area desk. Fridge and microwave in room is nice touch for longer stays. Beds are sleep number, which are great for comfort. Shower could have been cleaner, but overall ok. Right on the river, so good places to walk. more

Management response from
Richard Bair, General Manager

Thanks for the positve comments on our hotel. We are pleased that you enjoyed the facility. We will also use your input in our continuous effort to improve.

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5 of 5 stars
patraveller55   1 contribution
harrisburg
Aug 31, 2009 | Trip type: Family

Spent 2 nights down town at the Radisson while we dropped off our daughter at college. The entire staff was inviting and very helpful We needed directions to many places and received print out, maps and a smile with each request. We thought we had left an item in the room after check out and when we went back to... more

Management response from
Richard Bair, General Manager

Thank you very much for your comments regarding our hotel. We look forward to your return.

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5 of 5 stars
chug777   1 contribution
celoron ny
Aug 25, 2009 | Trip type: Business

Just returned from our State Moose Convention.I found the Radisson (Riverside) to be one of the friendliest places I ever stayed. The food was great and the lounge was top of the line.Staff was professional and very accomidating at the bar. I enjoyed a late night meal and drinks reasonably priced.Management seamed to be on duty 24/7, making sure all... more

Management response from
Richard Bair, General Manager

Thank you very much for your wonderful comments. It is a pleasure to share them with staff.

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2 of 5 stars
MaxwellTopix   1 contribution
NY
Aug 24, 2009 | Trip type: Business

I'd like to qualify this review by saying our stay was not all bad. The rooms were clean, and the air-conditioning worked. That's the good news. A member of our group was robbed INSIDE of the hotel, her purse snatched right out of her hands. Legend's restaurant and bar was terrible. First morning our breakfast was not what we ordered,... more

Management response from
Richard Bair, General Manager

We appreciate your comments regarding your stay at the Radisson Riverside and will use them constructively. We take our guest safety very seriously and work diligently to prevent issues and react immediately to the infrequent incidences that occur to ensure they do not happen again. Our Legends Restaurant has received numerous compliments from our hotel guests and we apologize that...

Good Hotel
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4 of 5 stars
SimpleJoe   6 contributions
New York
Jun 30, 2009 | Trip type: Family

This hotel is now Radisson and I stayed here with my wife and 4-year-old son on 6/26/2009. There was summer concert right in front of the hotel and East Main St. was blocked over the bridge leading to the hotel entrance. The cops were very friendly and directed us to go around the block and another cop let us in... more

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Radisson Hotel Rochester Riverside Also Known As

  • Clarion Hotel Rochester Riverside
  • Clarion Rochester
  • Rochester Clarion
Address: 120 East Main Street, Rochester, NY 14604
Rochester Hotels Radisson Hotel Rochester Riverside
3.5/5.0
50