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All 30 Rochester hotels

Radisson Hotel Rochester Riverside

3.5 of 5 Hotel   |   120 East Main Street, Rochester, NY 14604
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Ranked #10 of 30 Hotels in Rochester
A recent review
5 of 5 stars reviewed 4 days ago
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592 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed here while I was in town for a wedding. Upon my arrival, I was cheerfully greeted by the front desk, and that was just the start of my great experience at the Radisson. I was pleasantly greeted by Dan Taylor & Walleska Barretto who were working the front desk. They were very accommodating, friendly, and assisted me... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We are so glad that you enjoyed your experience at the Radisson Hotel Rochester Riverside! I will be sure to pass along your kind words to Dan and Walleska! They are great representatives of the level of service that we provide at our property! We appreciate your feedback and look forward to... More

Chicago, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location right in downtown Rochester and has great customer service! I would highly recommend if heading to Rochester for work. Walking steps to great restaurants and Legends which is at the hotel is really good as well if you don't have time to head out. The internet is fast and reliable as well!

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Heather Thank you for the feedback that you recently provided through Trip Advisor! We are glad that you had a nice stay and that you find our guest rooms comfortable! The convenient central location of our property makes it a great property for travelers who are coming to Rochester. We truly appreciate your recommendation and loyalty to our property... More

Pittsburgh
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The wedding we attended was very Nice and the staff at the wedding events were very personable and efficient, however, the hotel staff in the lobby area and the legends sports bar were very rude. Legends bartenders were SO slow and took forever to bus dishes from the bar. Wont return.

Was this review helpful? Yes 1
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We are so glad that you enjoyed the wedding that you attended! I am sorry that your experience in Legends was less than satisfactory and have addressed your concerns with our restaurant manager and service team. We appreciate your feedback and look forward to your next visit! More

Cambridge, Vermont
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Radisson was clean, bright and quiet, and the restaurant had excellent breakfast buffet and good burger for diner, which is good because the area doesn't have as many restaurants as it used to. The WIFI was slow; had trouble with Skype call connection (very blocky and distorted sound), which is too bad because I use that for connecting especially... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback about your stay at the Radisson Hotel Rochester Riverside. II am glad that you enjoyed the experience, especially as it relates to your satisfaction with Legends Sports Bar & Grille! I am disappointed to learn of the inconveniences that you experienced related to our Internet. I have addressed this concern... More

Shawnee On Delaware
Top Contributor
92 reviews 92 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 1 week ago

The Radisson doesn't have a comedy club but it does't need one. First the standard stuff: clean, hall carpets look fairly new --good sign of redecoration. Good Wifi. Temperature control responsive but windows don't open. Lobby is kind of a relic of early age of chain hotels (was formerly a Holiday Inn I'm told). Now the really funny part. First... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! I am glad that your liked your guestroom and will be please to know that we are in the design phase for some lobby and restaurant renovations. That being said, I am disappointed that our property did not exceed your expectations and have reviewed our pet policies with our housekeeping, security and... More

Ozone Park, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a comfortable place to stay. The restaurant and bar is great! Also there are many of good restaurants within walking distance. My room had a microwave and refrigerator. I would stay here again.

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! Our goal is to make each guest feel like our hotel is their “home away from home.” I am glad that you found your stay comfortable and appreciate your feedback and recommendation. We look forward to your next visit. More

Wilkes-Barre, PA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have the occasion or necessity to spend a night or more in Downtown Rochester, New York then I would highly recommend choosing this particular Radisson for your stay. It is clean, safe, friendly and when you leave, I am sure you will have had an enjoyable visit to Rochester, New York.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you so much for taking the time to share your experience at the Radisson Hotel Rochester Riverside with the Trip Advisor community. We are so pleased that your expectations were exceeded. We appreciate your loyalty and recommendation! We look forward to your next visit! More

Clarence, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent one-night stay @ the Radisson. Beautiful room, in-room dining options high end, food and beverage exceptional and delicious, and beyond professional staff that were more than willing to assist me throughout my stay.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that your overall stay was a positive one. I will be sure to pass along your kind words to the entire Radisson Hotel Rochester Riverside team! I am very proud of all of our associates and their ability to provide great service! We look forward... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent Labor Day Weekend at the Rochester Radisson Riverside for the annual DCA Championship Weekend. What a great hotel. The rooms were well kept, brightly lit and it had a refrigerator. But the best part was the Legends Sports Bar & Grill. If you go to this hotel you must go to Legends. the Bartender, Jaime is not only... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you so much for taking the time to share your experience at the Radisson Hotel Rochester Riverside with the Trip Advisor community. We are so pleased that your expectations are always exceeded in Legends Sports Bar & Grille! I will be sure to pass along your nice comments to Jaime. We appreciate your loyalty and look forward to your... More

1 review
3 of 5 stars Reviewed 2 weeks ago

Readers may discover a lot of compliments for this hotel. So I do not need to repeat it. Here are the weakness:1,the housekeeping did not do the full service. My bed hasn't been made for days and one day I called to change the bed sets. 20 mins later when I went back to the room, I saw a bunch... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback about your stay at the Radisson Hotel Rochester Riverside. I am disappointed to learn of the inconveniences that you experienced during you stay. I have addressed these concerns with both room service and housekeeping. Since our goal is to ensure 100% guest satisfaction, I would like to invite you back... More

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Additional Information about Radisson Hotel Rochester Riverside

Address: 120 East Main Street, Rochester, NY 14604
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion

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