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Radisson Hotel Rochester Riverside

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120 East Main Street, Rochester, NY 14604
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Radisson Hotel Rochester Riverside
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786 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Holden, MA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Rochester Riverside is a great hotel for travelers and group travel. I was on the 11th floor with a river view, quiet room and sleep-number bed-quite comfortable. I especailly enjoyed using the excutive lounge on the 12th floor (access with room key) where 24 hours a day, you can enjoy Keurig coffee, bottles of cold water and sodas- free.... More 

Was this review helpful? Yes
1 of 5 stars Reviewed 2 days ago NEW

Stayed one night and very grateful for it. Room was outdated; large window valence had a very large water stain on it.,,, why wasn't this ever cleaned or replaced? Windows were filthy. Despite the dinginess of the room, I was looking forward to getting a good night's rest sleeping on a "sleep number" bed. Got in bed after showering only... More 

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Room was nice. Jennifer at the front desk was extremely helpful. It was a very busy weekend at the hotel with sports and weddings but again, Jennifer was always there to help with a smiling face! Food was fair at the bar but the staff was very nice. It was nice to look over the river from the hotel.

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your Trip Advisor comments! We appreciate your feedback and are glad that our team was able to provide you with top notch customer service. I will pass along you kind words to Jennifer as well as the rest of the Radisson Hotel Rochester Riverside team. Thank you also for your recommendation and we look forward to your... More 

Belfast, Maine
1 review
5 of 5 stars Reviewed 1 week ago

We were in Rochester visiting friends. At the Radisson, the parking was convenient, the lobby was impressive, and the room was comfortable. Our room overlooked the Genesee River. The pool looked nice but couldn't use it due to the weather. When I left, I forgot my dress. The next day I got a call from Pedro Rosas in security. He... More 

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Bernadine, Thank you for your recent Trip Advisor comments! We appreciate the feedback. I am glad that you enjoyed your experience and that Pedro was able to assist in finding and returning your dress. I am so proud of our entire team and will share your kind words with Pedro. Thank you for your recommendation and safe travels. More 

Toronto, Canada
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel itself is old and elevator is bit slow won't recommend to eat dinner @ hotel but good location and beautiful view from the room (river view) and stuff were friendly and nice. We enjoyed staying :-)

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your experience at the Radisson Hotel Rochester Riverside with the Trip Advisor community. Although I am glad that you enjoyed the location and view, I apologize that you felt some of the property was in need of improvements. You will be happy to note that we are currently planning renovations related to... More 

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