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All 29 Rochester hotels

Radisson Hotel Rochester Riverside

3.5 of 5 Hotel   |   120 East Main Street, Rochester, NY 14604
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Ranked #13 of 29 hotels in Rochester
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Fossil111 Branson, Missouri
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477 people have reviewed this hotel

Traveler rating
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    73
    47
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
Branson, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I travel for work and am in and out of hotels most every week, I know good service when it's given. I must say during my stay I had the best customer service I've had in a very long time from my driver Jamin. Always a smile on his face and always happy to get me where I needed to... More

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Miami
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Nice location. Older Radisson, nice room, great Beds. Super nice restaurant and value breakfast buffet for only $3 with 8 dollar coupon. Elevators kinda of old, ( Four). Ballrooms aqre somewhat outdated. Staff is above standards always smiling. Indoor parking garage convenient but our guests for our business meeting had to pay $7-10 for just parking. Good selection of nearby... More

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Rochester, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at the Radisson Riverside in Rochester, NY for a family wedding. The hotel did a great job with everything (Wedding Facility, Food, Room). Just wanted to send a special thanks out to the Front Desk Employee of James. I called to ask more than a few questions and he was very gracious to help with each one... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Congratulations and thank you for the feedback that you provided regarding the family wedding that you recently attended at our property. I am so very proud of James and the efforts of the entire Radisson Rochester Riverside team! They continually amaze me with their attention to detail and focus on each and every guest’s experience. I will be sure to... More

Buffalo, New York
1 review
5 of 5 stars Reviewed 1 week ago

Overall experience was great! No problems with with anything at the hotel. One thing that really stuck out to me was the service James at the front desk provided me with. He was personable, friendly, and eager to help me find a lost jacket. James was easy to talk to and despite fielding many different calls and problems while working... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your stay at our wonderful property! I am very proud of our hotel quality and the efforts of our hospitality team and am glad that James was able to go above and beyond to assist! We look forward to your next visit... More

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago via mobile

As a flight attendant it's nice to be able to relax in a comfortable bed after a long day. James and Jennifer from the front desk were friendly and more than accommodating. Would definitely stay here again.

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience! I will be sure to pass along your kind words to Jennifer and James. We appreciate your loyalty and look forward to your next visit to Rochester! Safe travels! More

Grand Island, New York
1 review
5 of 5 stars Reviewed 1 week ago

Thanks to the entire staff at the Radisson. My room was clean and well maintained, the staff was kind and helpful, and breakfast in the restaurant was delicious. I would recommend your hotel to others.

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience! We appreciate your loyalty and look forward to your next visit to Rochester! Safe travels! More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Been going to Rochester for years, and this place just keeps getting better. The staff is great, rooms are clean, and you can't beat the location. Overall great property. We will certainly be back again next year.

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience this past weekend! We appreciate your loyalty and look forward to your visit next year! Safe travels! More

Atlanta, ga
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for over a week and while the rooms have been updated and the staff is friendly, it's definitely not run with business travelers in mind. Breakfast and/or coffee is not included like it is at most other hotels. Internet barely works and I've been on the help line twice with minimal success. The hotel staff leave carts... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback about your stay at the Radisson Hotel Rochester Riverside. I am so glad that you enjoyed your guestroom and the service that our team provided you during your stay. I am sorry that you did not receive a breakfast with your rate plan. Many of these rate plans are negotiated... More

Pune, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is average for the price the front desk is poor and overall service levels are below average The breakfast (free) is best skipped The bar food is decent but overall found the Hyatt across the road much better although slightly expensive

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Radisson Hotel Rochester Riverside with the Trip Advisor community. I am sorry for the inconvenience that you experienced during your recent stay. Since our goal is to ensure that all of our guests are 100% satisfied with their experience, please reach out to me... More

Thane, India
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night during our visit to Niagara falls. The rooms are big with very comfortable bedding. Nice bathroom and most important you will get wi-fi, TV & electric kettle with Coffee / Tea sachets, which energizes you after a hectic day. The hotel is located in the heart of city. We could not get time to explore the downtown,... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for the feedback that you recently provided through Trip Advisor! We are glad that you had a nice stay and that you found our newly renovated guest room comfortable! We truly appreciate your feedback and look forward to your next trip to Rochester! Safe Travels! More

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Additional Information about Radisson Hotel Rochester Riverside

Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Address: 120 East Main Street, Rochester, NY 14604
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Rochester
#14 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Official Description (provided by the hotel):
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 
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