We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Rochester hotels

Radisson Hotel Rochester Riverside

3.5 of 5 Hotel   |   120 East Main Street, Rochester, NY 14604
Hotel website
Hotel deals
Hotel amenities
Special Offer
Summer Savings of 15%
Save Saved
You added Radisson Hotel Rochester Riverside to your Saves list
Radisson Hotel Rochester Riverside
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #10 of 29 hotels in Rochester
A recent review
4 of 5 stars reviewed 2 days ago
Kev B Philadelphia, Pennsylvania
  • Reviews (523)
  • Photos (73)
  • Amenities
  • Q&A
  • Room tips (125)
  • Location
  • More
Write a Review

523 people have reviewed this hotel

Traveler rating
    204
    161
    77
    48
    33
See reviews for
116
62
34
207
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night on July 4th because it has a great location to see the fireworks in Rochester. We were able to stand on the very large (floor-size) pool deck facing the river, to see the fireworks. Check in went fine. The hotel staff was very friendly. Check out was fine too. The room was pretty good. It did... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Kev, Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience at the Radisson Hotel Rochester Riverside over the 4th of July! Thank you again and safe travels! More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

Went to this hotel afterbooking through an iphone app. There was an issue with the booking, but the staff did a great job at quickly sorting things out in an extremely friendly and efficient way. The hotel was very clean, and the food at Legends was fantastic.

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for the feedback that you provided on Trip Advisor! I am glad that you found your meal in Legends Sports Bar & Grille so enjoyable! I am very proud of our team’s efforts to provide great guest service and we are hopeful that you stay at our property during your next visit to Rochester. Safe travels! More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing staff, had our wedding here July 4th and it was beyond amazing!!!! Staff was great! Food delicious! Rehearsal at the restaurant was amazing....nothing negative to say about the weekend there at all!!!! Will definitely be back again just to see everyone we dealt with for everything! Phenomenal!!!!

Was this review helpful? Yes 1
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Congratulations on your recent wedding and thank you for the feedback that you provided regarding your wedding reception and rehearsal dinner that were held at our property. I am so very proud of the efforts of the entire Radisson Rochester Riverside team! They continually amaze me with their attention to detail and focus on each and every guest’s experience. I... More

2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My stay at this establishment was a pleasant stay. The staff were friendly and helpful. The room was clean, for the most part, and the beds were comfortable. Free Wi-Fi is a nice touch as well. The hotel restaurant, Legends Bar & Grill, is a nice place to eat and convenient, however they could improve on the food quality somewhat.... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! We are truly appreciative of your feedback and am glad that your overall experience was a positive one. I am disappointed that you did not feel the quality of our food supported the current pricing. I will follow up with the Restaurant Manager and Culinary team to ensure that they are aligned.... More

Maine, U.S. A.
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was staying at another hotel in Rochester for a conference from June 26 through June 30, but had two suppers and a breakfast in this restaurant, each meal with a group of friends. The food was superb, the service excellent, and the prices very reasonable. I had the Harvest Salad one night and a panini the next night. My... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for the feedback that you provided on Trip Advisor! I am glad that you found your meal in Legends Sports Bar & Grille so enjoyable! I am very proud of our team’s efforts to provide great guest service and we are hopeful that you stay at our property during your next visit to Rochester. Safe travels! More

1 review
5 of 5 stars Reviewed 6 days ago NEW

Overall a great experience. Very good service and accommodations. Very positive attitudes and attention to detail. Highly recommended. Aubreyanna Curtis was a fantastic wedding coordinator. The front desk agent Wallesks was very friendly and helpful. I would love to come another time. My family enjoyed the hotel and staff.

Was this review helpful? Yes 1
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Angelo Thank you for your recent Trip Advisor comments! We are so glad that you enjoyed the wedding that you attended as well as your overall hotel experience! I will be sure to pass along your kind words to Aubreyanna and Walleska! They are great representatives of the level of service that we provide at our property! We appreciate... More

Elk Grove Village, Illinois
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel several times. In fact I've only stayed at one other in Rochester. It was a Holiday Inn Express which was not a good experience. The Radisson has improved in the area of customer service. The staff are very friendly. Once I had to have an air conditioner replaced. The maintenance man was prompt. I enjoyed... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Steve, Thank you for your recent Trip Advisor comments! We truly appreciate your loyalty to our property and I am glad that you typically have great experiences. It was a pleasure to meet you on the day of your departure and talk to you personally about your experience. I have shared your comments with the team and will continue... More

Top Contributor
69 reviews 69 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are very friendly and helpful and the adjoining bar/restaurant is open late which was a welcome sight when we arrived late. It's only 10 minutes from the airport which is also a plus. The rooms are ok and I had to ask for a room higher than the 3rd floor to enjoy a better view of the city.... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for the feedback that you provided regarding your stay. We are glad that you enjoyed your experience and our friendly front desk staff. Our close proximity to the Rochester International Airport makes our property a convenient place to stay while in Rochester. We look forward to your next visit. Safe Travels! More

Berea, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There were only two good things about this stay: 1. The AC worked wonderfully. 2. I asked if I could switch to a room that had a fridge/microwave and it was done immediately. The general cleanliness of the entire hotel was disgusting. The floors looked like they hadn't been vacuumed in months. All of the floors. Even the lobby which... More

Was this review helpful? Yes 2
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Paul, Thank you for your recent Trip Advisor comments! I and am disappointed that your experience was not a favorable one. I apologize for the inconveniences that you noted and have addressed them with the entire team. Since it is our goal to ensure that all of our guests are 100% satisfied, I would like to personally invite you... More

Toronto
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed just 1 night; booked into a Business Level 2 Queen Room (with fridge and Microwave. Checked in after 3pm; room was available; no offer of any upgrade, even though I am a Carlson Club Gold Level Member. Room was on high floor, (maybe that was the upgrade, but executive lounge was on the 12th) city facing view (no river... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for your recent Trip Advisor comments! I and am disappointed that your experience was not a favorable one. I apologize for the inconveniences that you noted and have addressed them with the entire team. Since it is our goal to ensure that all of our guests are 100% satisfied, I would like to personally invite you back to... More

Owners: What's your side of the story?
If you own or manage Radisson Hotel Rochester Riverside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Radisson Hotel Rochester Riverside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 East Main Street, Rochester, NY 14604
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Tingo, Hotels.com, HotelTravel.com, BookingOdigeoWL, Despegar.com, Venere, Agoda and Otel so you can book your Radisson Hotel Rochester Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Hotel & grounds (6)
Viewed
View from room (9)
Viewed
Room/suite (10)
Viewed
Bathroom (7)
Viewed
Dining (2)
Viewed
Pool/beach area (5)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Rochester
Hotel Class
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 
Number of rooms
460

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer