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Radisson Hotel Rochester Riverside

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120 East Main Street, Rochester, NY 14604
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1 room 1 adult
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Radisson Hotel Rochester Riverside
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980 Reviews from our TripAdvisor Community

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Toms River, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Kenesha, front desk staff, made the experience memorable. She was very cordial and accomodating. Kenesha was attentive and answered all of my questions. It was refreshing to be greeted by friendly hotel staff.

Review collected in partnership with Radisson Hotels

Helpful?
Thank BPsunshine
Fairbanks, Alaska
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed my stay thanks to all the staff here! Always willing to give restaurant recommendations and directions, a ride if needed. Hannah at the front desk was especially friendly and helpful. Thanks also to Keneisha and the security guy who walked me to my car in the parking garage at a late hour. I would visit again.

Review collected in partnership with Radisson Hotels

Helpful?
Thank Red379
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had a very nice stay all was pleasant. Jose in security was very helpful and friendly. This would make me stay again. All places should have such friendly people. Food was good service was good as well.

Helpful?
Thank Donna B
Nashville, Tennessee
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel has a convenient downtown location with restaurants nearby and a nice trail along the river on which to run. If the weather keeps you inside, however, the Legends Bar and Grille has many wallet friendly menu items. The service from the staff there is attentative and friendly. Jamie, Megan and Tim have all waited on me over the... More 

Helpful?
Thank richard p
Rhinebeck, New York
1 review
5 of 5 stars Reviewed 1 week ago

every employee made our stay feel like home!~ my granddaughter and i needed to get back and forth to eastman school of music and the radisson kindly provided a shuttle! they picked us up from the train station and took us back when we left....i must mention in particular Quong in the hotel's legends restaurant who treated us like family... More 

Helpful?
Thank lucy m
New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

Great room, downtown, economical, indoor parking. River views offered interesting perspective of Rochester. Can walk to nice restaurants. Was there in winter so can't comment on outdoor deck or pool. Left an object in my room but security efficiently returned it to me. Good job!

Helpful?
Thank Bill C
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

While there I had something I needed and Jose in security went out of his way to make sure I was accommodated. The company is so lucky to have him! I know I will be returning and knowing that they employ people like him makes the choice of staying there that much better!

Helpful?
Thank carlene621
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Carlene621, Thank you for taking the time to share your experience and for sharing your interaction with Jose. He was very happy when his name was called while we were reviewing your message. We all agree that we are lucky to have him as part of the team!! Warm Regards, -Nick More 

Glyndon, Maryland
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Spent the night at this hotel and can tell you from a very busy traveler that this hotel was a welcome gem! Not only was it convenient to where I was heading and what I was doing, but the room was very clean - parking was a breeze - and a shout out to Clarissa & Kenisha at the front... More 

Helpful?
Thank szparaga
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello szparaga, Feedback is such an important part of our daily lives here at the Radisson. We share all of our guest comments with our associates and they are always absolutely elated when they've made a personal connection. I'm happy to see that we were a good fit for your visit to the area. Should there be anything you need,... More 

Nashville, TN
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great location, greater value and a staff like no other! Front desk....Kenisha & Clarissa were awesome as the "face" of the facility! If in Rochester, a perfect stay! Will definitely revisit! Cheers!!

Helpful?
Thank JTNT
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello JTNT, Thank you for your message! We were glad to see you made a connection with Kenisha and Clarissa while you were here. We've been seeing their names more and more frequently and they are soaking up the attention!! We are truly happy you've enjoyed your stay and shared your feedback with us and look forward to your next... More 

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