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Radisson Hotel Rochester Riverside

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120 East Main Street, Rochester, NY 14604
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1 room 1 guest
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Radisson Hotel Rochester Riverside
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842 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Flower Mound, Texas
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for our birthday weekend this past July. We both agreed that there was this moldy smell inside the halls and in the room. Probably the worst looking Radisson we have ever stayed. However, the location is great. We walked all around downtown Rochester, didn't really need a car. Service was also top notch.

Was this review helpful? Yes 1
Leeds, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I had a severe allergic reaction, still affecting me 1 week later as a result of whatever cleaner may have been used to disinfect or sanitize the bed sheets. Potentially just the bleach from the sheets, but if that's the case, the sheets were not rinsed properly

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
288 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately for me, I have to stay here often as my company is paying the bill. The rooms are old and extremely dark. Carpet is stained as are the curtains. Furniture is old and cheap. Bathrooms need a deep clean. I often find hair all over the floor and tub. If you are staying on a weekend, make sure to... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

The customer service was awesome from the moment we pulled up at a very late hour. We especially enjoyed talking to Ralph. What a friendly man! We also loved the soft, comfortable bedding, although the second queen sized bed was actually a full sized bed. My husband is 6'4" so this makes a difference to him. We didn't much care... More 

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Bradenton, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I travel a lot, I had left behind two items of clothing that Pedro the night security guard looked for, found and made arrangements to get back to me Fed Ex. He contacted me three times to make certain of the items, the room, my shipping address and he went way out of his way to accommodate me. I love... More 

Review collected in partnership with Radisson Hotels

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Mount Kisco, New York
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

During our recent vacation this hotel was our third and final stop. What, no free coffee in the front lobby. I guess we were spoilt by the other hotel we stayed in. This hotel is an old kind of run down place. The carpet in the room had stains. Our daughter thought the shampoo didn't smell good. The staff is... More 

Was this review helpful? Yes 2
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