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Residence Inn Rochester West

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500 Paddy Creek Circle, Rochester, NY 14615
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1 room 1 guest
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Residence Inn Rochester West
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56 Reviews from our TripAdvisor Community

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Traveler rating
    28
    18
    7
    3
    0
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30
5
Solo
0
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • All months
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    (8)
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All months
Level Contributor
76 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stay 6 nights at Rochester and very satisfy with the hotel. Book a two bedroom suite with two level. My daughter sleep on the upper floor and there is another bedroom on the main floor. Service was good because when we need someone to repair the toilet and hair dryer , they come right away. Except the Internet is slow... More 

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Hamilton, NJ
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A few miles from downtown Rochester - this Residence Inn is one of the best I've stayed in. It's been obviously remodeled in the new style and is one of the Residence Inns that has all the rooms opening to the inside of the hotel and connected to the gatehouse. This is a big plus as you don't have to... More 

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Largo, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there last year and I forgot to write a review. I am planning on being there again in a couple of weeks and I am so looking forward to it. Each of the staff members are friendly and efficient. The food is excellent. Everyone goes out of their way to insure you have a fabulous stay. It is... More 

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London, England, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 28, 2015

I really enjoyed staying in this hotel for 10 nights recently. Very spacious room with kitchen and separate lounge. The only thing I didn't like was a buzzing noise from the bathroom area even with the air conditioning turned off. Breakfast was good, though I don't like the disposable cutlery and plates etc.

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Pickering
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 14, 2015 via mobile

We stayed for one night at the start of vacation. The two bedroom suite was plenty of room for a family with three teenagers. The breakfast area is modern and well organized. No complaints at all since the beds were comfortable and the rooms were clean. The hotel was at capacity but we heard no noise.

Was this review helpful? Yes 1
Colorado
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed here for 2 nights. I picked the Residence Inn over the Fairfield Inn next door primarily because of the great reviews of their breakfast buffet. What I can say is that they are accurate. The eggs were fluffy, the hash browns were crispy, and there were other options each day as well including sausage and egg hash and breakfast... More 

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HENRIETTA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2015

May 2' 2015 - Checked into the Residence Inn West in Greece New York. The front lobby was not very ornate but it was very clean. Welcomed by clerk whereas all my paperwork was ready to sign. Rented a king suite and it was wonderful. The suite was amazingly CLEAN, you could eat off the walls of the suite. The... More 

Was this review helpful? Yes 2
Hartford, Connecticut
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 3, 2015

I stayed there about 2 weeks on off and I can say it is consistently very good. The staff are always smiling, friendly and helpful. This place offers many amenities pool/laundry room/ cocktail hour 3 days/week with food. The room are spacious and clean, the kitchen has everything you need to cook regular meals and the lobby has many things... More 

Was this review helpful? Yes 2
Rochester, New York
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

We are currently staying here w our 2 small children. They gave us a king bed and a sofa to pull out. Needless to say the mattress was DISGUSTING and i would not allow my 4 yr old to sleep on it so i made her a bed on the couch. There was hair on the mattress cover BLEH!!! I... More 

Was this review helpful? Yes 5
lphillips2014, General Manager at Residence Inn Rochester West, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Rochester West/Greece with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

Milford, Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 3, 2015

Overall, it was a nice stay. The free breakfast buffet is second to none, as far as hotel free breakfast offerings go. Lots to choose from! I did wish that it was open a little later than 9:30, however. Even 10:00 would have been nice, especially since while we didn't technically stay there on a holiday (when they do stay... More 

Was this review helpful? Yes 3
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