We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Rochester West

3.0 of 5 500 Paddy Creek Circle, Rochester, NY 14615
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Rochester West
Professional photos View all
Browse nearby
Residence Inn Rochester West
Residence Inn Rochester West
Residence Inn Rochester West
Write a Review

48 reviews from our community

Traveler rating
    24
    15
    6
    3
    0
See reviews for
24
5
Solo
0
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (6)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (12)
All months
Rochester, New York
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

We are currently staying here w our 2 small children. They gave us a king bed and a sofa to pull out. Needless to say the mattress was DISGUSTING and i would not allow my 4 yr old to sleep on it so i made her a bed on the couch. There was hair on the mattress cover BLEH!!! I... More 

Was this review helpful? Yes 3
lphillips2014, General Manager at Residence Inn Rochester West, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Rochester West/Greece with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

Milford, Pennsylvania, United States
1 review
4 of 5 stars Reviewed January 3, 2015

Overall, it was a nice stay. The free breakfast buffet is second to none, as far as hotel free breakfast offerings go. Lots to choose from! I did wish that it was open a little later than 9:30, however. Even 10:00 would have been nice, especially since while we didn't technically stay there on a holiday (when they do stay... More 

Was this review helpful? Yes
Hamilton, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed here because of the availability of the 2 bedroom suites. The location wasn't great in terms of things to do in the immediate area, but there were a couple of good restaurants nearby. We ate at the Olive Garden as we don't have these in Canada anymore. The rooms were clean, and the 2 bedrooms are great for... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2014

We are a loyal Marriott traveler and this property met our expectations. This weekend the lobby was under renovation but that did not affect our guest service. The rooms were large and comfortable and the breakfast had the usual selections. The only thing I would have liked to see differently is a door or partition in between the bathroom sink... More 

Was this review helpful? Yes
New York
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 26, 2014

I have stayed in several Residence Inns during the past year and this one does not deserve even an average rating. The staff is friendly enough and the rooms are clean with comfortable beds. However, this property has not been maintained and really needs updating. The carpeting in hallways and rooms was not properly installed and has noticeable ripples. In... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed September 24, 2014 via mobile

The hotel was clean and the staff were friendly, but the rooms were very outdated (even though it looks as though the lobby has been kept up to date). Old electric burners, faded and worn wallpaper, old appliances and dated decorations, cheap white rubberized racks in the bathroom...over all okay but could use a major rennovation.

Was this review helpful? Yes
Branford, Connecticut
2 reviews
5 of 5 stars Reviewed August 19, 2014

The staff is very friendly and helpful. There is a very nice indoor pool, and even a basketball court outside. Complimentary breakfast in the morning was good. The rooms are a nice size and are very clean. The location was great. There is a shopping mall nearby, and there are restaurants like Olive Garden, Applebees, and Famous Daves in walking... More 

Was this review helpful? Yes
Fairfax, Virginia
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 12, 2014

The check in went well the staff was friendly and we quickly determined that this was one of the properties that had been well maintained for all of the equipment in the room was in good working order. The Hotel is in a good location with a large selection of restaurants near by. The breakfast area was clean and in... More 

Was this review helpful? Yes
Medina, Ohio
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2014

Well pleased with our recent stay. Our room and public areas were clean and well maintained. We did not use the pool or work-out room, but they looked to be well maintained as well. The Manager's Reception was a pleasant surprise, providing hamburgers, salad, fruit and drinks ( soft drinks, beer and wine). In addition, the breakfast fare was more... More 

Was this review helpful? Yes
Senior Contributor
34 reviews 34 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 11, 2014

the property could use some updating, the property is clean but use some TLC. The walls could use some paint, most of the wallpaper seams in my room have pulled apart and carpets in the hall are stretched and wrinkled. Quite below what I what I would expect for their nightly rate. Staff is incredible nice and welcoming.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Rochester West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Rochester West

Address: 500 Paddy Creek Circle, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Rochester West 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, EasyToBook, Despegar.com, Marriott, Orbitz, Hotels.com, Odigeo and Tingo so you can book your Residence Inn Rochester West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Rochester
Rochester Residence Inn
Hotel Style:
#5 Family Hotel in Rochester

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Bathroom (2)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay