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All 29 Rochester hotels

The East Avenue Inn & Suites

2.0 of 5 Hotel   |   384 East Ave., Rochester, NY 14607
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84%
Ranked #13 of 29 hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Joe S
  • Overview
  • Reviews (63)
  • Photos (44)
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63 people have reviewed this hotel

Traveler rating
    22
    31
    4
    1
    5
See reviews for
16
12
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I got a free room here for getting a group from my wedding to stay here. It was a great place to stay. The corner suite is huge. The bed is very comfortable and the bathroom is very nice. The suite had a nice couch and small table. This room was big enough to have 10 of my friends hang... More

Was this review helpful? Yes
Derby, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Management here understands the value of making a great first impression. In Rochester to attend the Jazz Festival in June, we chose the East Avenue Inn for its location which is easy striking distance to all the venues. At smooth check-in, Lisa, the manager, who knows how to make guests feel welcome in a professional manner - upgraded us to... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here. Its especially nice to hear that you appreciated our professional staff and our well appointed suites. We're thrilled to hear that you enjoyed the Rochester International Jazz Festival, but there is still a lot left for you to see... More

Cheektowaga, New York
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 1, 2014

Just renovated! Stayed here may 2014. Upgraded us to a suite for free. Nice rooms, clean, good service. Hotel is in a popular nightlife area. Only reason I did not give 5/5 stars was because the hotels free WiFi was not working (as advertised) the night we stayed. Otherwise- great stay, great location, great restaurant, great bar, clean, great service.... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and that you took advantage of some of the nightlife destinations in the East End. Its especially nice to hear that you had dinner at our adjoining restaurant the City Grill Rochester. We do apologize for the wi-fi outage... More

Belleville, Canada
Top Contributor
50 reviews 50 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed May 22, 2014

I dont know if I have ever stayed in a hotel that was as out of control as this one was. The first night we were repeatedly awakened by people yelling and running up and down the hallways. I dont think I slept any more than a couple of hours. I spoke to the manager who refunded me half of... More

Was this review helpful? Yes 1
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're sorry you had an unpleasant stay here. We'd like to let you know that with the opening of the all-new restaurant and event space next door, the City Grill & Ballroom 384, we have improved the security services present on the entire property. This includes... More

DENVER
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

I've stayed here twice for a week at a time for work with very good results. They are renovating starting at the far end of the hotel and I'll tell, you the front end looks pretty creepy which shows you what great job they're doing with the renovations. I think this must have been Days Inn from maybe the late... More

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eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We''re glad you enjoyed your stay here and we're especially thrilled to hear that you found added value in the area surrounding the hotel. While there are many fine hotels in the Rochester suburbs of Webster, Henrietta, and Victor, the growing number local shops, restaurants, and... More

Cincinnati, Ohio
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2014

I spent several nights at this hotel in early May and overall it was good experience. The location is great, with easy walking distance to the Arts Area, Memorial Art Gallery, George Eastman House and good restaurants. There's plenty of free parking and lot was pretty secure. My room was a basic single queen but it did the job as... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and we're especially pleased to hear that sampled some of the fine cuisine found in Rochester's East End. We'd like to let you know that as the revitalization of the property nears completion the traveler experience found on this... More

Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 12, 2014

We stayed here for a wedding recently and left generally disappointed. I would not stay here again. We stayed in a suite that has a king bed, and a sofa bed with a kitchenette. The room was equipped with enough blankets and pillows for 2 people, even though they knew we had our two kids. It was clean, and modernly... More

Was this review helpful? Yes 2
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're sorry to hear that your stay with us was less than ideal. We'd like to let you know that comments like yours help us to rethink the service and amenities we provide to our guests in order to improve on the experience we provide to... More

CT
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stayed one night, in a fantastic quiet room with an amazing view. The room was very comfortable - one of the better beds I've slept in. The room design was modern, clean and calm, with natural greys tans and browns. We just gave a sigh of relief when we saw it after a day on the road. Our room... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here. It's nice to see that you posted some photos from your visit. The beautiful East Avenue neighborhood is our favorite part about being here too! We hope you visit again soon! More

Annapolis, Maryland
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 5, 2014

I stayed here for 3 nights in March and it was definitely adequate for what I needed! Good price, comfortable bed, really plush towels, good water pressure, wall-mounted big screen TV. I do wish there was a mirror in the room or just more room decor--brown on brown got a little depressing after the first night! Also, since they are... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and its great to hear that you found our experienced and professional staff to be helpful during your visit. While the hotel is currently in the process of a remodel, the only rooms we are renting are ones that... More

Cheektowaga, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 14, 2014 via mobile

Was in town for a training and the pictures and recent reviews on TripAdvisor sold me. Room is very nice, bed was comfortable. Pillows were great that's a huge plus for me. Staff was very friendly. I stayed in a newly decorated room and was not disappointed. Heat was perfect, water was nice and hot and plenty of soft towels.... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you found the accommodations pleasant and comfortable for your business-related visit to Rochester. We hope to see you again soon! More

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Additional Information about The East Avenue Inn & Suites

Address: 384 East Ave., Rochester, NY 14607
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The East Avenue Inn & Suites 2*
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Also Known As:
The East Avenue Hotel Rochester
Days Inn Rochester
East Avenue Hotel

44 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Under new ownership! Brand New Guest Rooms and Suites. Always free WiFi, free parking, and free breakfast! ... more   less 
Number of rooms
126

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