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All 30 Rochester hotels

The East Avenue Inn & Suites

2.5 of 5 Hotel   |   384 East Ave., Rochester, NY 14607
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81%
Ranked #13 of 30 hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
raymond s Warminster, Pennsylvania
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67 people have reviewed this hotel

Traveler rating
    23
    32
    5
    2
    5
See reviews for
16
14
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Warminster, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second time at the East Avenue Inn & Suites and it was a pleasure, again. Our room was spacious, clean and quiet (even with wedding receptions on Saturday!). We stayed for five nights with no complaints. The staff were consistently helpful and courteous; they went out of their way to make us most comfortable. The breakfast was... More

Was this review helpful? Yes 1
Rochester, New York
1 review
3 of 5 stars Reviewed 5 days ago NEW

Myself and my MOH booked a room here for the night of my bachlorette party. The location is perfect. There are many bars and resturants within walking distance. Check in was fast and easy. nice front desk staff too. We booked a suite. the Room was modern and spacious. King bed was very comfortable. A large group of my friends... More

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Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for two nights for a week-end getaway coinciding with the Park Avenue Arts Festival. It was close and according to the reviews, was newly renovated. Some people had complained that it was noisy but we stayed here based on the newly renovated comments. The hotel looks like an old motel as the rooms and... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is great , here for a wedding and the staff has been amazing. Very clean comfortable room ,very comfy bed and coffee in your room of you're not friendly in the morning ! Lisa and the staff are great !!!!! Would definitely stay here again

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I got a free room here for getting a group from my wedding to stay here. It was a great place to stay. The corner suite is huge. The bed is very comfortable and the bathroom is very nice. The suite had a nice couch and small table. This room was big enough to have 10 of my friends hang... More

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Derby, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

Management here understands the value of making a great first impression. In Rochester to attend the Jazz Festival in June, we chose the East Avenue Inn for its location which is easy striking distance to all the venues. At smooth check-in, Lisa, the manager, who knows how to make guests feel welcome in a professional manner - upgraded us to... More

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eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here. Its especially nice to hear that you appreciated our professional staff and our well appointed suites. We're thrilled to hear that you enjoyed the Rochester International Jazz Festival, but there is still a lot left for you to see... More

Cheektowaga, New York
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 1, 2014

Just renovated! Stayed here may 2014. Upgraded us to a suite for free. Nice rooms, clean, good service. Hotel is in a popular nightlife area. Only reason I did not give 5/5 stars was because the hotels free WiFi was not working (as advertised) the night we stayed. Otherwise- great stay, great location, great restaurant, great bar, clean, great service.... More

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eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and that you took advantage of some of the nightlife destinations in the East End. Its especially nice to hear that you had dinner at our adjoining restaurant the City Grill Rochester. We do apologize for the wi-fi outage... More

Belleville, Canada
Top Contributor
53 reviews 53 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed May 22, 2014

I dont know if I have ever stayed in a hotel that was as out of control as this one was. The first night we were repeatedly awakened by people yelling and running up and down the hallways. I dont think I slept any more than a couple of hours. I spoke to the manager who refunded me half of... More

Was this review helpful? Yes 1
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're sorry you had an unpleasant stay here. We'd like to let you know that with the opening of the all-new restaurant and event space next door, the City Grill & Ballroom 384, we have improved the security services present on the entire property. This includes... More

DENVER
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

I've stayed here twice for a week at a time for work with very good results. They are renovating starting at the far end of the hotel and I'll tell, you the front end looks pretty creepy which shows you what great job they're doing with the renovations. I think this must have been Days Inn from maybe the late... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We''re glad you enjoyed your stay here and we're especially thrilled to hear that you found added value in the area surrounding the hotel. While there are many fine hotels in the Rochester suburbs of Webster, Henrietta, and Victor, the growing number local shops, restaurants, and... More

Cincinnati, Ohio
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2014

I spent several nights at this hotel in early May and overall it was good experience. The location is great, with easy walking distance to the Arts Area, Memorial Art Gallery, George Eastman House and good restaurants. There's plenty of free parking and lot was pretty secure. My room was a basic single queen but it did the job as... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and we're especially pleased to hear that sampled some of the fine cuisine found in Rochester's East End. We'd like to let you know that as the revitalization of the property nears completion the traveler experience found on this... More

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Additional Information about The East Avenue Inn & Suites

Address: 384 East Ave., Rochester, NY 14607
Location: United States > New York > Finger Lakes > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The East Avenue Inn & Suites 2.5*
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Also Known As:
The East Avenue Hotel Rochester
Days Inn Rochester
East Avenue Hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Under new ownership! Brand New Guest Rooms and Suites. Always free WiFi, free parking, and free breakfast! ... more   less 
Number of rooms
126

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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