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All 29 Rochester hotels

The East Avenue Inn & Suites

2.0 of 5 Hotel   |   384 East Ave., Rochester, NY 14607
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The East Avenue Inn & Suites
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85%
Ranked #11 of 29 hotels in Rochester
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
mapleaflove Annapolis, Maryland
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55 people have reviewed this hotel

Traveler rating
    20
    27
    3
    1
    4
See reviews for
13
10
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Annapolis, Maryland
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights in March and it was definitely adequate for what I needed! Good price, comfortable bed, really plush towels, good water pressure, wall-mounted big screen TV. I do wish there was a mirror in the room or just more room decor--brown on brown got a little depressing after the first night! Also, since they are... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and its great to hear that you found our experienced and professional staff to be helpful during your visit. While the hotel is currently in the process of a remodel, the only rooms we are renting are ones that... More

Cheektowaga, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2014 via mobile

Was in town for a training and the pictures and recent reviews on TripAdvisor sold me. Room is very nice, bed was comfortable. Pillows were great that's a huge plus for me. Staff was very friendly. I stayed in a newly decorated room and was not disappointed. Heat was perfect, water was nice and hot and plenty of soft towels.... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you found the accommodations pleasant and comfortable for your business-related visit to Rochester. We hope to see you again soon! More

Toronto, Canada
1 review
5 of 5 stars Reviewed January 20, 2014

I checked in mid-January with minus temperatures in Rochester - prob not the busiest season. I got one of the newly renovated rooms, which I presume you should ask for. Everything was fine - ample towels, fan / heater in good working order, new fixtures, completely clean. Other reviewers said the bed was a bit high - indeed, but so... More

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eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you found your stay here comfortable even during the recent cold spell. We'd like to let you know that with our grand re-opening last summer we are only renting our well-appointed recently renovated guest rooms and suites. The renovation project is expected to be... More

michigan
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2014

Clean, comfortable and great location. In town for a wedding. We had 7 rooms. Loved the cozy sitting areas (each with fireplace!) that were scattered throughout the hotel. This offered us places to gather instead of trying to visit with each other in our rooms. All beds were new and awesome. Deep mattresses were a bit high for my elderly... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and it's nice to hear that you enjoyed our well appointed common areas with fireplaces. We appreciate your comments about your parents. We consider accessibility to the hotel for demographics of all ages to be an important part of... More

Brantford, Ontario
1 review
5 of 5 stars Reviewed November 17, 2013

Stayed here for the weekend for a wedding. We were in the renovated area. Suite was very large, huge TV, very comfortable king bed. Washroom was large and had a makeup station as well. One day we didn't leave until 1, we came back at 4 and it hasn't been cleaned. Quick call to the front desk and they had... More

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eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you chose to stay here during the recent wedding you were attending. We specialize in wedding groups here and its nice to hear you found our facilities and service more than adequate. We'd like to let you know that while the property is still... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed November 8, 2013

I feel i need to comment about the totally unfounded claim that 384 East Avenue Inn and Suites is abandoned or closed for business ! We just booked 4 nights and ended up staying 11 ! Our particular Suite Room 162 was located right at the end of the complex. Yeah the long walk to reception and breakfast reminded me... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. Thank you also for your kind regards and good humor. We're glad you enjoyed your extended stay in one of our Premium Suites. We find they are ideal for travelers visiting Rochester for three or more days. Its also nice to hear you appreciated the help... More

Dover, New Hampshire
1 review
1 of 5 stars Reviewed October 13, 2013

Expedia rejected this review claiming it did not meet their rules. Travelers need to be alerted to this "Trip Advisor Recommended" hotel. This hotel claims to be undergoing "renovations" with half the buildings out of inventory but no evident construction going on. The facility appeared abandoned and, had I another option, I would have found other lodging. My room was... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We appreciate your comments about our facility and our housekeeping practices and will take them into serious consideration. We sorry you did not find your stay here as comfortable as you had hoped. The East Avenue Inn & Suites is a uniquely styled hotel that is... More

Rochester, New York, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2013

My husband and I were married Sunday 9/15/13 and during the wedding process we chose East Avenue Inn and Suites for our guest to stay if they wanted and for us to stay for the weekend. Even though we live right down the road it was very nice to stay in one place with our family and friends. This hotel... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites and congratulations on your recent nuptials. We're glad you chose to recommend the hotel to your friends and family from out-of-town. Weddings are a huge part of our business here and we try to make every couple's wedding day extra special and problem-free by making sure... More

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2013

Stayed one night to attend a concert at the Rochester Main Street Armory, about 4-5 blocks nearby. First impressions was that the place is clean and modern. Reception staff was friendly. It looked like they are in the processes of updating. The first two hallway sections of rooms past the lobby, where we had to walk through, were musty, dim,... More

Was this review helpful? Yes
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you took advantage of our prime location near the Main Street Armory and many of Rochester's great restaurants and nightlife spots. Additionally, we appreciate your patience during our remodel of the property. We'd like to let you know that over the next few months... More

Mechanicsburg, PA
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 21, 2013

Wow, I read the review from July 11 where a poor traveler was beaten bloody! My stay was completely the opposite, and I may have found my new place to to stay for when I visit RIT. My daughter and I stayed here Monday night and I found it to be pretty clean, nice bedding and design, smelled good (no... More

Was this review helpful? Yes 2
eastaveinn, Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you made the decision to try this newly renovated property despite some bad reviews associated with past owners. We'd like to let you know that over the next year we will be further improving the property and adding more of the guest services that... More

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Additional Information about The East Avenue Inn & Suites

Also Known As:
The East Avenue Hotel
The East Avenue Hotel Rochester
Days Inn Rochester
East Avenue Hotel
Address: 384 East Ave., Rochester, NY 14607
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Rochester
Price Range (Based on Average Rates): $
Hotel Class:2 star — The East Avenue Inn & Suites 2*
Official Description (provided by the hotel):
Under new ownership! Brand New Guest Rooms and Suites. Always free WiFi, free parking, and free breakfast! ... more   less 
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